Ankit Sharma

Email: ankitsharma3362@gmail.com;
Contact: +91 9718525558
2.5 years in ecommerce industry.

Want to be an integral part of a professional organization, where I can demonstrate my skills and
capabilities and grow along with the organization. Enthusiasm and ambition have always driven me forward
and made me thrive in fast moving environments. And I always belief Conventionality is not morality

Professional Snapshot

A competent professional with 4.9 years in sales process.

Flexibility to work in any area to achieve utmost job satisfaction and in turn serve the company in most
efficient way as possible.
Good products knowledge, Collaborative attitude with a positive approach of solving a problem, ready to
learn everything with flexible and innovative thinking.

Organisational Experience

Home Shop 18, Noida, U.P

Home shop 18 is an online venture of network 18 group. India.it was launched in 9 th Apr 2008 as
Indias first online shopping 24*7 channel with more than 17 categories. It has a user base of 2.5
million users. Provides customer services to its current and prospective customers.
From 1Aug 2011- 1 Sept 2012

Designation: sales executive

Web based support, includes online navigation. Credit card transitions and other mode of payments

Placing orders on online and offline systems.

Web complaint Handling and after sales queries.

Provided MIS and reporting progress at key checkpoints in the process.

Recruiting of workmen as per the selection procedure specified.

OJT handling as being a best sales person.

Ienergizer (Naaptol Process)

Designation: Trainer 10th Oct 2012- till date

To obtain a position where my diverse background of experience in corporate training, Employee development,
Customer services, Sales/ marketing and Operation management will be an asset.

Got LDP(Leadership Development Program) certification as well.

Motivate professionals in experience in sales backgrounds and customer services.

Ability to make positive impact in any business environment that has been demonstrated by my
employment record.

Ability to adapt to new and more challenging business role.

 Good in computer software application to develop training material and manuals.

Good verbal and written communication skills.

Taking refresher trainings, product based trainings, daily briefings etc.

Taking Induction batches.

Conducting floor activities.

Doing conference with clients for various amendments in process.

Giving training to team leaders and quality analyst for various changes in process.

Computer knowledge

o Excel

o Word

o PPT

RESPONSIBILITIES:-

Taking induction batches and conducting several other activities on floor and batches. Handling
OJT also.
Taking care of Product Training
Conducting Floor Quiz every Month
Making Monthly Reports which includes KYTB Report and Stack
Doing TNA on the basis of Quality Report

ACADEMIC CHRONICLE:-

LEVEL(Yr) INSTITUTION BOARD / PERCENTAGE

UNIVRSITY (%)
B.B.A (General) D.A.V institute of GGSIP university 69.00%
management Delhi University

XII (Commerce) Kendriya vidyalaya C.B.S.E Delhi 60%

AWARDS & ACADEMIC ACHIEVEMENTS:-

Secured 1st position in sports in University games.

Played as a regional level player from Delhi in Football.
Played as a State level player in cricket from U.P.
Played cricket for MDU University also.
PERSONAL PROFILE:-

Date of Birth 13 Nov 1990

Nationality Indian

Sex Male

Fathers Name Mr. Arun Sharma

Mothers Name Mrs. Mamta Sharma

Linguistic Abilities Writing and speaking skills in English, Hindi

Favourite Pursuits Cricket, Reading Magazines/Novels

1. Believe in Team Work , Energetic,

Special Skills 2. INNOVATIVE,
3. ATTITUDE , PASSION AND DISCIPLINE

Declaration

I hereby declare that all the information and statements given by me are correct and true to the best
of my knowledge.

Ankit Sharma