COLLECTING OFFICER

CITIZEN'S CHARTER
for
PAYMENT OF SCHOOL FEES/OTHER PAYMENTS

I. REQUIREMENT: Assessment slip/Statement of Account/Request slip, bill or Order Slip

II. SCHEDULE OF AVAILABILITY OF SERVICE:

Monday to Friday: 8:00AM to 5:00PM
NO NOON BEAK

Monday to Friday: 7:00 AM to 7:00PM- during

Enrollment/peak season

III FEES: NONE

IV. PROCEDURE FOR AVAILMENT OF SERVICES

PERSON - IN
STEP APPLICANT/CLIENT OFFICE ACTIVITY DURATION
CHARGE

Receives & checks the ff.

Request slip/bill/Order
Proceed to Collecting slip/issues official receipt
Office window 3 and 1minute
present Assessment/ Student Assessment/issues Collecting Officer
1 official receipt 2minutes
request slip/bill/Order Dept. Clerk
Slip to Person-in-charge
together with the amount. Statement of Accounts/issues
official receipt
2minutes
Receive and counts the money
from the client. 3 minutes

Receives the Official Release the OR and change if Collecting Officer

2 2 minutes
Receipt & change, if any any to the client. Dept. Clerk

TOTAL TRANSACTION TIME 10 MINUTES

END OF TRANSACTION

31
p, bill or Order Slip

PERSON - IN
CHARGE

Collecting Officer
Dept. Clerk

Collecting Officer
Dept. Clerk

INUTES

31