WebPAY

User Acceptance Test Document

Integration Information
Client/Merchant

Client Contact

Contact Email, Phone Number

Site Description

Site url

Interswitch Certification Officer

Accepted and Agreed by (for

Merchant)

Test Date

Pre-Transaction Tests
S/No Test Result Comments
1. *¶ Agreement/PID is signed off by Client (Yes) (No)
Engagement and customer.
2. *¶Fees structure is agreed upon and (Yes) (No)
communicated via email or letter or
Agreement or PID?
3. *Merchant’s test website is available and (Yes) (No)
different from their LIVE website?

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Transaction Processing Tests
S/No Test Result Comments
4. “How it works page” that describes how to (Yes) (No)
make payments on the site is available?

5. Is site navigation from the home page to the (Yes) (No)

payment page straight forward?
6. *For sites that handle stock items, customer is (Yes) (No)
explicitly informed of stock availability before
attempting to pay.
7. *Merchant’s website clearly differentiates (Yes) (No)
WebPAY or WebPAYDirect/CollegePAY from
other payment gateways/processors using
Interswitch’s logo etc.
8. *Merchant’s website displays total amount plus (Yes) (No)
transaction fees to customer before payment?
9. *For sites that transaction fee is a surcharge, (Yes) (No)
customer is explicitly informed of surcharge
amount.
10. *For sites that do not require customers to log (Yes) (No)
in before doing transactions, a transaction
identification number (or the Merchant
Transaction Reference) must be displayed to
the customer with a caveat asking the
customer to note the transaction identification
number.
11. *Merchant Site is able to load WebPAY’s (Yes) (No)
payment page using frames or
WebPAYDirect/CollegePAY’s payment page
using http post correctly?
12. *Amount and other payment information to be (Yes) (No)
processed by WebPAY or
WebPAYDirect/CollegePAY are correct. That is
the amount is constant for that particular
payment?
13. *Amount from Payment Gateway is verified by (Yes) (No)
website before giving service to customer. This
means that approved transaction amount is
always checked against the website’s amount
log before service is given?
14. *Redirect back to merchant’s website is (Yes) (No)
successful and return page after transaction is
completed displays the following to the
customer
 Transaction response description
 Merchant Reference Number for the

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 transaction
 WebPAY or WebPAYDirect/CollegePAY
Payment Reference

15. *For each of the following scenarios, response (Yes) (No)

and response message given by gateway and
response and response message received by
merchant’s website is correct and consistent.
 Successful transactions
 Incorrect PIN
 Transaction status unconfirmed
 Invalid card number
 No card Record
 X-series codes
 Customer cancellation
 Expired Card

16. For Successful transactions, color of message (Yes) (No)

displayed should be blue. For unsuccessful
transactions, color of message displayed should
be red.
17. * Merchant Transaction Reference is unique. (Yes) (No)
*Merchant Transaction Reference must be a
maximum of 16 digits & a minimum of 6 digits
18. Descriptive links to help customers navigate to (Yes) (No)
other pages or make new payments from the
confirmation page.
19. *Support contact information is available on (Yes) (No)
the website. This includes the physical location
address, email address & telephone numbers.

Post Transaction Tests

S/No Test Result Comments
20. *Customers are notified about the transaction (Yes) (No)
status via email and or SMS after each
successful transaction.
21. *All transactions are logged before being sent (Yes) (No)
to WebPAY or WebPAYDirect/CollegePAY.
Transactions are logged as pending and then
updated when a response is gotten from the
gateway. This is to track uncompleted
transactions
22. *Customers can view transaction history for all (Yes) (No)
transactions. The status for the transaction
must be explicitly defined such that a
transaction that had a response of ‘INCORRECT
PIN’ is stated as such in the status field. Only

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 transactions that have no response are to be
stated as pending & updated when one is
received.
23. *Call to WebPAY or WebPAYDirect/CollegePAY (Yes) (No)
web service to retrieve payment status from
merchant website is successful?
24. *Response codes from WebPAY or (Yes) (No)
WebPAYDirect/CollegePAY is mapped correctly
to the Transaction responses on merchant’s
website when web service is used to get
transaction response?
25. *An administrative section from where (Yes) (No)
administrators can access transaction reports
for all users is available? The transaction table
must log transaction along with their
transaction ref, amount, response code,
response description etc.
26. **Reports in WebPAY and (Yes) (No)
PAYDirect/CollegePAY are consistent and
correct
27. **Transaction narrative in postilion has (Yes) (No)
appropriate data/information

*Test is compulsory
¶Does not apply for WebPAY integrations.

Interswitch Certification Officer Comments

Merchant Representative Comments

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