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Fresh Food Ice Maker Diagnostic Chart:

Finger Evaporator Ice Maker


Before you begin, please verify the following:
1. Doors are closing and sealing properly
Make sure there are no gaps in door seal at the top, sides, and bottom of the door.
Verify the distance between the freezer door and cabinet is consistent from top to bottom.
Verify Freezer door gasket is not contacting Fresh Food door hinges
Verify Freezer gasket is uniformly spaced between the cabinet and door.
2. Freezer and Fresh Food lights turn off when doors are closed
3. Fans operate properly (Freezer evaporator and condenser)
Freezer evaporator fan will turn off when freezer door is opened
4. No defrost or sealed system issues in the Freezer

A failure in any of the conditions above may result in the unit entering Freezer Recovery Mode.
Freezer Recovery Mode is activated whenever the temperature in the FREEZER rises 7-12 above
the set temperature (see table below). Recovery mode will exit once the FREEZER temperature is
within 6-10 from the set temperature (see table below). While in Recovery Mode, the Fresh Food Ice
Maker will be turned off. Verify that the doors are closing and sealing properly, lights are shutting off,
and there is not a defrost or sealed system issue in the FREEZER. If all are correct, possibly a door
was left open or the EEV is not closing properly (Refer to Troubleshooting Procedures for Test 49C
and 62C).

Refer to RF1009 for additional information regarding Recovery Mode.

Recovery Mode State Electrolux Frigidaire

Unit should NOT be in Above FREEZER set Above FREEZER set


Recovery Mode temperature 12 or Less temperature 6 or Less
Unit may be in Above FREEZER set Above FREEZER set
Recovery Mode temperature 13 - 15 temperature 7 - 11
Unit should be in Above FREEZER set Above FREEZER set
Recovery Mode temperature 16 or Higher temperature 12 or Higher

Fresh Food Ice Maker Diagnostic Mode:


To enter Ice Maker Diagnostics, press and hold both keys (Frigidaire models: Press and hold both up
arrows). Use Refrigerator + and - (Frigidaire: up and ) keys to toggle through test numbers, Power On/
Off key to turn the tests On and Off. All results will be shown in the Freezer display.
Note:To enter Ice Maker Diagnostic on LCD models ( ), press and hold Options and Power On/
options

Off.
Use the buttons under the display that correspond to the and in the display to toggle through test
numbers.

To properly diagnose the Ice Maker, please make sure to run ALL diagnostic tests.

1
Fresh Food Ice Maker Diagnostic Chart:
Finger Evaporator Ice Maker

Test
Description Operation
Number
1 = Good
Mold Heater Failure*
ER = Error

1 = Good
Harvest Heater Failure*
ER = Error

1 = Good
Bail Arm Switch Failure*
ER = Error

1 = Good
Harvest Motor Stuck in the FILL Position*
ER = Error

1 = Good
Harvest Motor Stuck in the FREEZE Position*
ER = Error

Harvest Motor Stuck in the INTERMEDIATE 1 = Good


Position* ER = Error

1 = Good
Both Position Switches are Activated*
ER = Error

1 = Good
FREEZE switch Shorted/Frozen*
ER = Error
1 = Good
Freezer Recovery Mode Fr = Freezer Recovery
(Only if unit has been in Recovery for 24 hrs or more)
Press and Release the Power On/Off key
Electronic Expansion Valve (EEV) to activate/deactivate
Manual On/Off On = Open
Off = Closed
Communication Link Status 1 = Good
(Ice Maker Board to Main Control Board) ER = Error
1 = Good
TH1 Status
OP = Error
(Mold Thermistor)
SH = Short
1 = Good
TH3 Status
OP = Error
(EEV Thermistor on Suction Line)
SH = Short
Press and Release the Power On/Off key to activate.
FREEZER display will alternate between current
Mold Heater Test
Mold temperature and ON or OFF.
(Mold must reach 34F to release from Evap. Fingers)

Finger Evaporator Heater Test Press and Release the Power On/Off key to activate

Press and Release the Power On/Off key to activate. Mold


Water Fill Test will rotate to the Freeze (left) position, and will fill on the right.
Fill time is 4 seconds; should dispense 3-4oz
*Note: Tests 40C through 47C will only be on some Electrolux models.

2
Fresh Food Ice Maker Diagnostic Chart:
Finger Evaporator Ice Maker

Test
Description Operation
Number

Evaporator Fan Test Press and Release the Power On/Off key to activate

Lift Ice Maker Bail Arm to deactivate switch; alarm will sound
Ice Level Switch Test and Freezer displays ON. When Ice Maker Bail Arm is in down
position, no alarm, and Freezer displays OFF.
Top right microswitch. Manually activate switch or check while
FILL Limit Switch Test Mold is in FILL position. When activated, alarm will sound and
Freezer displays ON.
Top left microswitch. Manually activate switch or check while
FREEZE Limit Switch Test Mold is in FREEZE position. When activated, alarm will sound
and Freezer displays ON.
Evaporator Heater Test
Press and Release the Power On/Off key to activate
(If equipped, Cap Tube Heater will be energized)
Press and release the Power On/Off key to activate. A
temperature will be shown in the FREEZER display and
Electronic Expansion Valve (EEV) Test temperature should begin to drop. This test will run for 120
seconds. At the end of the test, a P for pass or an F for fail
will be shown in the FREEZER display.
Press and Release the Power On/Off key to activate.
Mold should rotate left and right.
Mold Motor Test 1 = Good
2 = Error
3 = Both Switches Activated
Software version will be displayed in the FREEZER display.
Software Version
(Newest software is 8.1 or 8.5)

To exit Ice Maker Diagnostics, press and hold the Refrigerator + (Frigidaire: Up) key for 6 seconds.

Common Non-Illustrated Parts or Kits for Fresh Food Ice Maker (Finger Evaporator Style):

5303918495 - Ice Maker Upgrade Kit (For serial numbers 4A905xxxxx - 4A008xxxxx, if not previously
installed. Refer to Service Flash RF1001 for additional information)
5303918496 - Ice Maker Service Kit (For serial numbers 4A009xxxxx - 4A032xxxxx, if not previously
installed. Refer to Service Flash RF1001 for additional information)
5304481294 - Ice Maker Control Board (For serial numbers 4A033xxxxx - 4A102xxxxx, or when only the
Ice Maker Control Board is needed. Refer to Service Flash RF1001 for additional information)
5304485963 - Dielectric grease (Refer to Service Flash RF1207 for installation instructions)
241869708 - Foam Tape Seals

3
Fresh Food Ice Maker Troubleshooting Chart:
Finger Evaporator Ice Maker

Test
Troubleshooting Procedures
Number

Refer to Troubleshooting Procedures for Test 54C

Refer to Troubleshooting Procedures for Test 56C

Refer to Troubleshooting Procedures for Test 58C

Refer to Troubleshooting Procedures for Test 59C

Refer to Troubleshooting Procedures for Test 60C

Refer to Troubleshooting Procedures for Test 63C

Refer to Troubleshooting Procedures for Test 59C & 60C

Refer to Troubleshooting Procedures for Test 60C

Freezer Recovery Mode is activated whenever the temperature in the FREEZER rises 8-10 above the set
temperature of the FREEZER. Recovery mode will exit once the FREEZER temperature is within 4-6 from the set
temperature. While in Recovery Mode, the Fresh Food Ice Maker will be turned off. Verify that the doors are closing
and sealing properly, lights are turning off, and there is not a defrost or sealed system issue in the FREEZER. If all
are correct, possibly a door was left open or the EEV is not closing properly (Refer to Troubleshooting Procedures
for Test 49C and 62C).
1. Access the EEV.
a. Remove the EEV Coil from the back of the EEV. Dry the Coil and back of EEV.
b. Remove the electrical connector from the bottom of the Coil and remove any moisture.
i. Install dielectric grease (5304485963) in connector (Refer to Service Flash RF1207 for additional
details on installing dielectric grease).
c. Before reinstalling Coil onto the EEV make sure Coil is securely installed by pressing down on the metal
tension clip that secures the Coil to the EEV.
2. Locate the TH3 connector (small blue connector).
a. Remove any moisture.
i. Install dielectric grease (5304485963) in connector (Refer to Service Flash RF1207 for additional
details on installing dielectric grease).
b. Reconnect connector. Retest.
3. If EEV still does not open, check wiring between the EEV Coil connector and Ice Maker Control Board J1-11
(Wht/Blu), J1-12 (Rd/Blu), J1-23 (Brn/Blu), and J1-24 (Yl/Blu).
a. If correct, replace Ice Maker Control Board and EEV Coil.
1. Verify 120VAC to Ice Maker Control Board on J4-2 (Blk) and J4-12 (Lt. Blu).
2. If correct, check the wiring between the Ice Maker Control Board (J4-4, J4-5, and J4-8) and Main Control Board
(J4-1, J4-2, and J4-3 or J4A-1, J4A-2, and J4A-8 depending on model); Blu/Org, Wht/Org, and Red/Org
wires.
3. If correct, replace Ice Maker Control Board.
4. If error still exist, replace Main Control Board.

1
Fresh Food Ice Maker Troubleshooting Chart:
Finger Evaporator Ice Maker

Test
Troubleshooting Procedures
Number
1. Check the Mold Thermistor wiring between the rear of the Mold and the Ice Maker Control Board J1-16 (Gry/
Blk) and J1-4 (Gry/Grn).
2. Verify that wiring harnesses are plugged in properly and there is no moisture or corrosion inside the connectors.
i. Install dielectric grease (5304485963) in connector (Refer to Service Flash RF1207 for additional
details on installing dielectric grease).
3. If correct, replace Mold. If error still exist, replace Ice Maker Control Board.
1. Check the wiring between the TH3 and the Ice Maker Control Board (J1-2 Gry/Pnk and J1-14 Gry/Pur).
2. Verify that wiring harnesses are plugged in properly and there is no moisture or corrosion inside the connectors.
Verify resistance at TH3 connector is the same as resistance of thermistor at Ice Maker Control Board.
i. Install dielectric grease (5304485963) in connector (Refer to Service Flash RF1207 for additional
details on installing dielectric grease).
3. If correct, replace TH3.
4. If error still exist, replace Ice Maker Control Board.
1. Access the 12-pin harness (3x3 connector) in the cabinet compartment at the front left side wall of Ice Maker.
a. Check for 120VAC across pins 4 (Pnk/Blk) and 8 (Pnk/Red), on the cabinet side of the harness, with
Test 54C ON.
b. If voltage is present, check the same pins, on the Ice Maker side of the harness, for resistance. The Mold
heater resistance is approximately 80-100 ohms.
c. If resistance is not correct, replace Mold.
2. If voltage is not present, verify the mold Heater resistance is correct.
a. If the resistance is correct, replace Ice Maker Control Board.
b. If resistance is not correct and voltage is not present, replace Mold and Ice Maker Control Board.
1. Access the 12-pin harness (3x3 connector) in the cabinet compartment at the front left side wall of Ice Maker.
a. Check for 120VAC across pins 4 (Pnk/Blk) and 5 (Orn), on the cabinet side of the harness, with Test
56C ON.
b. If voltage is present, check the same pins, on the Ice Maker side of the harness, for resistance (pin 8 will
change from Orange to Brown on the Ice Maker side of the harness). The Finger Heater resistance is
approximately 80-100 ohms.
c. If resistance is not correct, access Finger Heater. Possible Finger Heater Thermostat failure or failed Finger
Heater.
2. If voltage is not present, verify the Finger Heater resistance is correct.
a. If the resistance is correct, replace Ice Maker Control Board.
b. If resistance is not correct and voltage is not present, replace the Finger Heater and Ice Maker Control
Board.
Verify water dispenses out the dispenser.
1. If correct, access the water valve assembly and Ice Maker Control Board.
a. Check the green valve for approximately 240 ohms, and the brown valve for approximately 400 ohms.
b. If correct, place the yellow wiring connector from the yellow valve onto the green valve. Press the dispenser
paddle; water should enter the Ice Maker compartment.
2. If no water to Ice Maker compartment and green valve has proper resistance, check for kinked or frozen Ice
Maker Fill Tube.
3. If water enters the Ice Maker compartment, check the wiring between the Ice Maker Control Board and Valve. If
correct, replace Ice Maker Control Board.

2
Fresh Food Ice Maker Troubleshooting Chart:
Finger Evaporator Ice Maker

Test
Troubleshooting Procedures
Number
1. Access the 10-pin harness (5x2 connector) in the cabinet compartment at the front left side wall of Ice Maker.
a. Check for 12VDC across pins 3 (Grn/Blu) and 8 (Blu) with Test 57C ON.
b. If voltage is not present, access the Ice Maker Control Board and check for 12VDC across same wires (J1-
1 Grn/Blu and J1-13 BLU.
c. If no voltage out of Ice Maker Control Board, replace Ice Maker Control Board.
2. If voltage is present, access the fan connector inside the Ice Maker compartment (small white connector).
a. Check for 12VDC across Grn and Blu wires.
b. If voltage is correct at fan connector, there could be ice in the fan. Clear ice and retest.
i. Install dielectric grease (5304485963) in connector (Refer to Service Flash RF1207 for additional
details on installing dielectric grease).
c. If fan still does not turn, replace fan.
Bail Arm Switch is Normally Open (NO). When the Bail Arm is in the down position, the microswitch should be
engaged and when the Bail Arm is in the up position, the microswitch should be disengaged. When the Mold is
in the FREEZE (left) position, the Bail Arm should be in the down position. When the Mold is in the FILL (right)
position, the Bail Arm should be in the up position.
Place Mold in the FREEZE position.
1. Access the 12-pin harness (6x2 connector) in the cabinet compartment at the front left side wall of Ice Maker.
a. Check continuity of Bail Arm Switch across pins 4 (Org) and 12 (Grn):
i. CLOSED when the Bail Arm Switch is engaged
ii. OPEN when Bail Arm Switch is disengaged.
2. If Bail Arm Switch continuity check is correct, check wiring between the Switch and Ice Maker Control Board
J4-19 (Org) and J4-6 (Grn).
3. If Bail Arm Switch and wiring are correct, replace Ice Maker Control Board.
Note: If the Bail Arm Switch is not engaged when the Mold is in the FREEZE position, replace the Bail Arm
Assembly (241939901).
1. Check continuity of FILL switch.
a. CLOSED when FILL switch is engaged
b. OPEN when FILL switch is disengaged.
2. If correct, check wiring from FILL switch to Ice Maker Control Board J4-8 (Brn) and J4-6 (Grn).
a. If correct, replace Ice Maker Control Board.
1. Check continuity of FREEZE switch.
a. CLOSED when FREEZE switch is engaged
b. OPEN when FREEZE switch is disengaged.
2. If correct, check wiring from FREEZE switch to Ice Maker Control Board J4-20 (Tan) and J4-6 (Grn).
a. If correct, replace Ice Maker Control Board.

3
Fresh Food Ice Maker Troubleshooting Chart:
Finger Evaporator Ice Maker

Test
Troubleshooting Procedures
Number
1. Access the 12-pin harness (3x3 connector) in the cabinet compartment at the front left side wall of Ice Maker.
a. Check for 120VAC across pins 1 (Brn) and 4 (Pnk/Blk), on the cabinet side of the harness, with Test
61C ON.
b. If voltage is present, check the same pins, on the Ice Maker side of the harness, for resistance (pin 1 will
change from Brown to Yellow on the Ice Maker side of the harness). The Defrost Heater resistance is
approximately 380 ohms.
c. If resistance is open, check for open Defrost Thermostat (red connector- 2 Blk wires). If Defrost
Thermostat is open and evaporator is heavily frosted, verify Defrost Heater resistance is correct and power
supply to Heater is correct. If correct, replace Defrost Thermostat.
d. If Defrost Heater resistance is not correct, replace Defrost Heater.
2. If voltage is not present, check power out of Ice Maker Control Board J1-7 (Brn/Org) and J1-11 (Pnk/Blk)
with Test 61C ON.
a. If voltage is present at Ice Maker Control Board, check wiring between Ice Maker Control Board and 12-pin
harness (3x3 connector) in the cabinet compartment at the front left side wall of Ice Maker.
b. If voltage is not present and Defrost Heater resistance is correct, replace Ice Maker Control Board.
c. If voltage is not present and Defrost Heater resistance is also incorrect, replace Ice Maker Control
Board and Defrost Heater.
4. Access the EEV.
a. Remove the EEV Coil from the back of the EEV. Dry the Coil and back of EEV.
b. Remove the electrical connector from the bottom of the Coil and remove any moisture.
i. Install dielectric grease (5304485963) in connector (Refer to Service Flash RF1207 for additional
details on installing dielectric grease).
c. Before reinstalling Coil onto the EEV make sure Coil is securely installed by pressing down on the metal
tension clip that secures the Coil to the EEV.
2. Locate the TH3 connector (small blue connector).
a. Remove any moisture.
i. Install dielectric grease (5304485963) in connector (Refer to Service Flash RF1207 for additional
details on installing dielectric grease).
b. Reconnect connector. Retest.
3. If EEV still does not open, check wiring between the EEV Coil connector and Ice Maker Control Board J1-11
(Wht/Blu), J1-12 (Rd/Blu), J1-23 (Brn/Blu), and J1-24 (Yl/Blu). If correct, replace Ice Maker Control Board and
EEV Coil.
4. If EEV opens and refrigeration flows during the test, check the TH3 thermistor ( Refer to Troubleshooting
Procedures for Test 52C). Retest. Replace TH3 if necessary.
1. For NO Mold Motor movement, turn Test 63C ON:
a. Check for 7VAC across pins 7 (Yel/Blk) and 8 (Yel/Red)
b. Check for 13VAC across pins 5 (Yel/Brn) and 8 (Yel/Red)
c. Check for 7VAC across pins 4 (Yel/Wht) and 8 (Yel/Red)
d. If voltages are correct, replace Mold Motor.
e. If voltages are incorrect, check wiring between Mold Motor and Ice Maker Control Board J4-21 (Yel/Red),
J4-22 (Yel/Blk), J4-9 (Yel/Brn), and J4-10 (Yel/Wht). If wiring is correct, replace Ice Maker Control Board.
2. For 2 error code:
a. If Mold moves but stalls just before reaching a limit switch, check for and clear any obstructions preventing
the Mold from reaching the limit switch. Retest.
b. If there are no obstructions in Mold movement, replace Bail Arm Assembly (241939901).
3. For 3 error code:
a. Check for shorted or frozen limit switch (Refer to Troubleshooting Procedures for Test 59C and 60C).

4
Fresh Food Ice Maker Troubleshooting Chart:
Finger Evaporator Ice Maker

Test
Troubleshooting Procedures
Number
The latest Ice Maker Control Board software version is 8.1 or 8.5. Select the correct service kit per the following
guidelines:
a. Units with serial numbers 4A905xxxxx - 4A008xxxxx: If the unit has been previously upgraded with kit
5303918485, order and install kit 5303918496. If the unit has not been upgraded in the past, order and
install kit 5303918495.
b. Units with the serial numbers 4A009xxxxx - 4A032xxxxx: If the unit has been previously upgraded with kit
5303918496, order and install 5304481294. If the unit has not been upgraded in the past, order and install
kit 5303918496.
c. Units with serial numbers 4A033xxxxx - 4A102xxxxx: Order and install 5304481294.

Common Non-Illustrated Parts or Kits for Fresh Food Ice Maker (Finger Evaporator Style):

5303918495 - Ice Maker Upgrade Kit (For serial numbers 4A905xxxxx - 4A008xxxxx, if not previously installed. Refer to
Service Flash RF1001 for additional information)
5303918496 - Ice Maker Service Kit (For serial numbers 4A009xxxxx - 4A032xxxxx, if not previously installed. Refer to Service
Flash RF1001 for additional information)
5304481294 - Ice Maker Control Board (For serial numbers 4A033xxxxx - 4A102xxxxx, or when only the Ice Maker Control
Board is needed. Refer to Service Flash RF1001 for additional information)
5304485963 - Dielectric grease (Refer to Service Flash RF1207 for installation instructions)
241869708 - Foam Tape Seals