Scribd Logo
Unggah

Selamat datang di Scribd!

  • Tegan Archer

    Diunggah oleh

    chachamohsin
    14 tayangan20 halaman
    NWS

    Hak Cipta

    © © All Rights Reserved

    Format Tersedia

    PDF atau baca online dari Scribd

    Apakah menurut Anda dokumen ini bermanfaat?

    Apakah konten ini tidak pantas?

    Laporkan Dokumen Ini
    NWS

    Hak Cipta:

    © All Rights Reserved
    Unduh sebagai PDF atau baca online dari Scribd
    Tandai sebagai konten tidak pantas
    14 tayangan20 halaman

    Tegan Archer

    Diunggah oleh

    chachamohsin
    NWS

    Hak Cipta:

    © All Rights Reserved
    Unduh sebagai PDF atau baca online dari Scribd
    Tandai sebagai konten tidak pantas
    dari 20
    cc0543 2016, Semester 2 Page 1 of 15 Confidential ‘THE UNIVERSITY OF SYDNEY Sine USOT IG STUDENT ID: 2. 2 surname: .AWR.OATER, _ GIVEN Names: .. TEGAN TINE 1BUS2102 Cross-Cultural Management Final Examination Semester 2, 2016 ‘Time Allowed: Two Hours +10 minutes reading This examination paper consists of 16 pages INSTRUCTIONS TO CANDIDATES 1. This is an open note exam. Alll students are allowed one (1) sheet of Ad size paper of notes. Notes must be typed or hand written and can appear on both sides of the paper. More than one sheet is not allowed. 2. There are 60 questions on the exam. All questions are weighted equally. 3. Answer all questions on the computer marking sheet. Marks made inside this exam booklet will not be counted. 4. Students may not bring any electronic devices into the exam room. 5. The question paper must be retuned with the answer script. cc0543 2016, Semester 2 Page 2 of 16 1. Achieved status vs. ascribed status is a cultural dimension identified by: — Schwartz, b. Hofstede QO ‘Trompenaars GLOBE =? 2, Culture affects behavior by social groups. Which of the following is not anFn= group bias and prejudice < I A eae, V 1% Universal bias favoring one’s own group 9 My We discriminate in favor of the group(s) with which we identify @ Acculturation and biculturation i it Other groups evaluated with reference to ours: a 3. All of the following are dimensions of Hofstede’s model of national culture except? OQ Power avoidance wa CSF Uncertainty avoi cc. Masculinity \ d. Long term orientation “ 4. Which of the following i 7 nota characteristic of culture a Leamed J b._ Shared / E2 ‘Transnational ‘Adaptive ‘ulture has been defined as the Software of the Mind by sear 7] b. Hofstede K 2 ccosas 2016, Semester 2 Page 3 of 15 Ce (© Trompenaar d.— Kluckhohn 6. Norms are defined as: beliefs and values “~ ¥ @ Socially shared expectations of appropriate behavior b. ©, Affective autonomy 7 x d. Loyal involvement ££ X 7. Which of the following is the most recent addition to Hofstede’s cultural dimensions a. Uncertainty Avoidance X b. Indulgence vs. Restraint (YX CD Long Term Orientation a. Masculinity/Femininity 0 Nf @ & __ Whenaculture emphasizes the ability of people to follow their own ideas and encourages them to value curiosity and creativity, that culture is said to rank highly on which dimension? @ Aiective autonomy 2 b. Egalitarianism ww ©. Embeddedness yw d. Intellectual autonomy < 9. Which of the following statements about values and notms ofa culture is NOT, true? i a. The values and norms of a society do not emerge fully formed. b. The values and norms of a society are the evolutionary product cna number of factors. A The values and norms of a society are influenced by religioh? We @ The values and norms of a society do not influence social structure. >! cc0s43 2016, Semester 2 Page 40 15. 10. True or False: Individualists care for ther only, while collectivists tend to care more for their families and extended in-groups.— a, True oervisor phoned iy 4 clarify means of ets ater. gine ‘an marily © ale coed ther true nor false“! sve cussu ieee ait light ob tied | rave. Chose a Seer nee eRe 2 IS Aa uot, 11. Which of the are is an example seem 5 Eis es soto do tioner Coe Co X Yk tho care. ergy a, _A manager in Inia looks gown upon his subordinates because they are from fe a lower caste, compared to hit net b. Anupper-middle-class woman talks rudely to a sales npfoog, because she pa looks down upon individuals belonging to the working-class. ) An American manager criticizes the cultural practices of Saudi Arabia, when As sent there on business, because it differs from his own cultural norms. d. A French business owner, who plans to expand his market to China, conducts a detailed cultural study of China to customize his marketing campaign. \ 12, Identify the INCORRECT statement about environmental regulations. a. Environmental regulations are often lacking in developing ae Environmental regulations are similar across developed and developing TO nations. c. Developed nations have substantial regula pollutants, the dumping of toxic chemicals, etc. governing the emission of 4. Inferior environmental regulations in host nations, as compared to home nation, can lead to ethical issues. ® Which of the following observations about the Foreign Corrupt Practices Act is 2 @ ‘The act outlawed the paying of bribes to foreign government officials to gain ii lsiness. ‘ b. There is enough evidence that it put U.S. firms at a competitive disadvantage. The act originally allowed for "facilitating payments." = ‘The Nike case was the impetus for the 1977 passage of this act. 00543 2016, Semester 2 \ Page 6 of 15 14, Expatriate managers may experience more than the usual degree of pressure to violate their personal ethieshecause ofall ofthe following reasons EXCEPT: VA they are away from their ordinary social context and supporting culture. /OP they are psychologically and geographically closer to the parent company. ©. they may be based in a culture that does not place the same valugh ethical norms important in the manager's home country, d. they may be surrounded by local employees who have less see, ethical standards. 15. Cultural relativism suggests that: firm should adopt the ethics of the culture in which it is operating. b. the only social responsibility of a firm is to increase profits?” c a firm's ethical policies should remain the same in all cultures. XW a a multinational should follow its home-country cultural practices in all the-host-. yuntry cultural p t Cones ere it has-operations. 3 oe yee x” . << The utilitarian approach to business ethics suggests that: ae =< G es (® People should be treated a€endandpever pysly as means to the-ends of others.“ & the moral worth of actions or practices is determined bf oe 4 ‘f "i ? consequences, Z People have signity and need to be treated as such. @ Which of the following is a win-win negotiation strategy a. Distributive “cc ® Consensus sencraling : ©. Assumptive 7 cs a. Integrative XY 18. What are the key facets of negotiation? \ ; Behavioral predispositions of the parties ae b. Underlying concept of negotiation 2016, Semester 2 Page 6 of 15 4 ccos43 \ c. Negotiation process ED Allof the above 19. In the article “Negotiating with the Romans”, Weiss suggests: a. ‘That it is typically best to adapt to your counterparty b. That power dictates the strategy 3M © ‘That level of culture knowledge dictates the strategy d ‘hat one should not attempt to specify strategy because negotiations are too flui 37 If counterpart’s familiarity with negotiators cultur: and negotiators i) ay i OUNErpaT' elles hgh, what would be the bes satay a8 pe ss" strategic Framework? a Induce. x cript 8 b. >) Improvise an approach J = e a } Embrace counterpart’s script Proxemics is the use of personal.space in cross cultural communication. Which she following is a typology of distance. Intimate distance. ? Social distance - Personal distance * PP All the above > ) Inthe lecture on culture and management styles, cultural value féntations have a considerable influence ‘on the way managers perform their activities cv Z ey a. b. ©) wane 0543, 2016, Semester 2 Page 7 of 15 Different cultures have different perceptions of time according to their (vironment, history, traditions and general practices. Hall and Hall (1990) distinguish ‘two prominent time systems that are of particular relevance to management. They are: Linear and task-focused y, Past and Present 9 Monochronie & Polychronic . MM None of the above : 24. Which of the following is INCORRECT under power value orientation a. Organizational structure is tightly controlled A More autocratic or paternalistic planning Subordinates develop performance objectives with their bosses Employees like being closely supervised uw Questions 25 and 26 refer to the following: According to Weiss’ article “Negotiating with ‘Romans, Part I’, there are eight culturally responsive strategies in cross-cultural negotiations, depending upon your familiarity with your counterpart's culture. Match the familiarity level with the appropriate strategy. 25. Strategy: “Employ a mediator or agent” ii wee Dom ti b< Moderate familiarity c. High familiarity 26. Strategy: “Improvise an approach” a. Low familiarity b. Moderate familiarity 6 High familiarity @ In the lecture on Multicultural teams, what are the underlying dynamies of work ‘ups? 7 cc0543 2016, Semester 2 Page 8 of 15, Determined by the larger organization to which the group belongs Strategy, authority structures, regulations, HR practices, organizational culture Composition of groups o Allof the above (€28) ~ As discussed in the lecture, group tasks are classified into 3 primary types. b. 29. a, b. © tify which one is not a primary type: Group composition clearly defined production tasks creative idea generation and decision-making tasks cognitive or intellective tasks = ‘Which of the following is a primary type of work group: Crews Teams Task force GP? All of the above meen 30. expatriate experience: turnover, adjustment and, expatriate experience: turnover, adjustment and - Overseas assignment is viewed as a suscess-oFfllureased on’ outgames-of ~~ Staffing decision 2 Culture shock WKH b © ‘Task performance Foreign nguage sil ra + 31 a, b. Cross-cultural adjustment includes all stages except one, Which one? adjustment honeymoon -- interaction + mastery a cc0543 2016, Semester 2 Page 9 of 15 32. According to Hurn’s article, “Repatriation: the toughest assignment of all,” problems with repatriation may include all of the following except: a. Marginalisation within the worker's organisation ~~ b. Suspicion and resentment by colleagues co Prowse for the worker to return to his/her home country d._ ISurprise at the changes in the worker’s home country. ——~ 33. What factor does not affect expatriate success? « Gender . %, v «. v KR Family situation Adaptability d. Job knowledge 34. Why can repatriation adjustment be even more difficult than the adjustment even more difficult than the required on expitfiation2. ST —— Both person and country have changed v Facilitated by clarity and discretion on return Impeded by time away, social status loss, housing cthage— All of the above 35. Which of the following effects of an expatriate assignment are false? a, __ Expat assignments tend not to help careers in a single organization b. Expected career payofis promote retention c. Possible personal gratification or “boundary less career” payoffs —~ Expats families adjust easily o the foreign location a. economic development, \ b. culture, d Yes cc0543 2016, Semester 2 Page 10 of 16 legal systems all of the above 37. Which of the following is not an orientation of IHRM? a. Ethnocentric Cad Barwcentrie © —-Polycentric d.— Regiocentrie ») Rational decision making is best seen as: descriptive prescriptive — c y heuristics x aay representative’ >] Q--® Heuristics are that people use to simplify decision making. Trade-offs x(a a : CB Rules of thumb : ce Botha&bh Ae A 4. None of the above Consequential models of moral philosophies focus on: K Upholding rights which are more important than consequences Ethical standards which are culture specific Outcomes & $ None of the above $s y oan n ? 40. a b, a, & Which motivation theory suggests that Effort = V * 1".E— Expectancy theory’ (Xe oye cA wih. Goal setting theory ~ c. Maslow’s theory YY 2016, Semester 2 Page 11 of 15 Equity sensitivity x One of the most influential model xX a. Job characteristics model ky Sociotechnical systems -D Quality control circles d. None of the above x / u Y 4 Which of the following is a key international selection. process. factor a. availability of host country nationals b. suitability of home country nationals «_ © cultural and ethnic sensitivity d. Aand Bare correct. > 44, The globalisation of business demands that Managers be proactive in relation to which of the following issues? / a, Business ethies J b. Corporate governance c. Management of employees’ work-life balance 6 A, Band C are all correct. 45. Diversity encompasses which of the following? a. Age, gender, race and cultural gifferences. b. Age’gender, rack, cultural djfifrences and sexual orientation. | 7 c. Age gente, race, Cultéral Aifferences, sexual oentation and physical and intellectual disability, A, Band C are all incorrect 7 he “Performance Maintenance Theory,” as discussed in your D.C Thomas adjhg on motivation and leadership, holds that strong leaders emphasizing the ~“sendintenenice” ISpect Of Teadership focus On. — ist ccosa, 2016, Semester 2 Page 12 of 5 a. Planging behaviours LAY b. Achiewgment of goals ih Pressure-types of behaviour MX xX wy C DY functioning _« , ~ Aomtay\ , K A approach to the employment relationship assumes common inlgrests between employers and employees Paternalistic Jnitarist — c, BothA andB “Hl 4. None of the above gov (2° \ 48, A culture that has a low score on performance orientation would likely agree _ that! om a. Family background is more important for employees than training and development > K b, Group members should be rewarded for innoygtion and performance x improvement c. Cultures should reward people fo¥being fur, altruistic, and nurturing \7 oyalty and solidarity should be emphasized over aggressiveness in yusiness 49. Which one is NOT a GLOBE leadership dimension? a. Charismatic/value based vO b. Team oriented Vy c. Participative eye 50._Command economy is also known as a. Capitalism sy 12 cc0543 2016, Semester 2 Page 13 of 15 @ Socialism n . Mixed economy d. Dominant economy 51. Inthe article The Invisible Meets the Intangible: Cultures Impact on Intellectual Property Protection by Amanda Budde-Sung, in Week 8 reading, Cultural variables such as humane orientation and in-group collectivism have a: Se Seon aie e SrOUD collec ~gative impact upon IP protection positive impact upon IP protection ©. no impact upon IP protection Mw 4. none of the above we 52. In the article on Customer Rage: Triggers, Tipping Points and Take-Outs, the second Tipping point i A 6. Angertorage ~SQ ©. Coping behaviour \J\ 4. Appraisal Ny @) concems the psychological and behavioural changes that r in people because of contact with different cultures a. Biculturalism 9% 5 Acculturation Vi ©. Prejudice al d. None of the above 54, Cultural Intelligence helps you to: a. Discard your assumptions b. Practice mindfulness c. Develop behavioural skill @m of the above 13 ccos4a 2016, Semester 2 Page 14 0f 15 55. The practice of autocratic leadership is more likely to be adopted ii igh power distance culture vw Uncertainty avoidance c, Low power distance culture Sw d. High context culture a > /Abcording to the case study by Wesley in your reading The Launch of Durra, (_. wylat as the biggest hurdle in creating Dura, the first global organization for fomén in Islamie banking and finance: Nt Or or legal opinions given by Islamic scholars, discouraging <“women’s involvement in finance b.. Shati*a law (Islamic law) forbidding women from charging interest \y at g ¢. Finding sponsors for the organization y ~SSNa. A tack of female mentors for women in Islamic finance > y om According to your Browaeys and Price chapter on cross-cultural conflict management, the inquiry process in which people involved in a cross- cultural conflict try to understand personal and cultural elements of the current conflict by inviting the other people involved to share their stories and expectations is known as___. a. Cultural adaptation b. Strategic alliances c. Collaborative direction <_G) Collaborative dialogue — 58. Which of the following is NOT a suggestion for international managers regarding bribery, made by Lane & Simpson? a. Spend time thinking about the issue of bribery in advance [.)rdopt a “when in Rome, do as the Romans do” approach 4 d. Establish relationships with respected business leaders and local politicians “c. Leam about the local culture 14 cosas 2016, Semester2 Page 15 of 15, 59, According to your reading on institutions by Cullen & Parboteeah, a main challenge for multinational corporations in hiring employees in former socialist economies is: Cultivating trust b. Guaranteeing employee benefits ¢. Corruption amongst employees d. Overcoming legal requirements regarding labour regulations 60. According to the Gupta et al (2012) article on expatriate management, which individual level factor of the spouse’s personality was influential in how well both the spouse AND the employee adjusted to the new host country? a. Consci sness Affinity towards adventure and fantasy Neuroticism d. Intelligence UW \® End of Exam suee Fis bet eee 2 ‘THE UNIVERSITY OF Write your SID on this tine. a |Ly, S unit o stupy: [OWS 2102 racure TAIWRMO INSTRUCTIONS: ‘© Use dark pencil or biro to make a mark lke this: a) mm ic) © © ‘© Boxes wit faint or incomplete marks may not be read. ‘© Do not use any red pen. ‘© Completely erase any errors or stray marks. Write your surname and initials of your given names in the space below and code them into the columns below each letter. SURNAME INITIALS ; ; ARCHER 11 | TJ/Al Ls] on}co |e] on] o|e0| em] n|en| aoa) |onf tafe |e |e |en|aa| | ao |e | eo | en on | | oe | | ola|e 2) al@|5|0|a)o|o}o|0|c|t0|cleo|c0{e0) co) leo 23) a) ao] nano om oe o> w/e] @) | 0) 0} @ CES | CE | CS |) ews | (3) | | eB) ee | oS | |e olale F[olo|n\a)o)o|o\o\o\n\n\e\o\0|0) |e)e|n 5\0\0/0|a|0|0|a\0|m\0 a) olol@ 329 |p|) ene co) ee oon 0 a | eB 2/0) 0} 09} o)c0)c0)cx} eo} cn] o]o0] | co|eo|en a\a\alo|o|a\o|o|/ola\o/olalo\ola| |oleln | ERD) S| ERT) a | CH | |e | | RD | 0} is} | | oo gogo oRc |: fis} ooo) x oo nwo a 5} || ana 2] oo [oe] | om | |x| ooo 2/0) 0/0) 0/o|o\0) a| \ololo 2)2|@|e|a\o\0\e|e|e|e\m\e}e|e>|e) | e/o|on B\a\o\o\o|o\a ol\ola|a/o\o\o\o\0| oalo 0 |e) | F5| eD |) gO | eo] | ED) en | eo eB | een) oo |e) ea ea oo || 0\0|\0\0\0|0\0/0)\0|0\o\0|0) | oe|e $0]—p|00|e0|cn|c-0|e0|0|e0|cn|c)o]e0|cofe0) | wn] oa axon Blolo| |o/o|o 2 | 03) | eo ws] e0 | 6) ca}e5|06) |e colon) ns || wo on ale|a|el@| |eo|e\e 2s }00/23|e0/23)20/2s}20/as|e0/as| ean] anja) on] anon cs occa acca oon] ca] len n/n cc ca ccc co co acca coca caca| | ca SYDNEY School of Chemistry Code your SID |} © into the columns |) below each digit, |) ee EEEEEEELEIP SERRE EEE BEER EEE Saeeeaaeaslo BSeseaegRcaw! eseege5858N S8888ee808 ANSWER SECTION QUESTIONS 1 - 50 1 woe0n 2 BO@on 8 entan 2 BOSD 01 Ooe8o8 1 ooe@o8 6H BeoG 7anOeo 2 enone 1 OOOO | 2 oe be0 a 3 @HOO o| 4B oe S| 5 8 BOSH om HO ee 7 BGSOoG oo oo o neo wa OCOD w oOe08 oooen 2am ogo Seaoo00 aH Ono 2 eo veoooe | » secon “o@con |.» eoeo5 on nema 41 a@ooe « BBCeO| 60 OO] 47 Bo © o| | #amoec| «© 06 6@G 2 SH oa8 o mean a ANSWER SECTION CONTINUED QUESTIONS 51 TO 150 | HOH %onODe wt oooo0 6 ow 2 @nonnoe 7Eeaoon lie peome 127 © [3 neome ODOBE 1 BOSOB oe ee noaooe | 1 amon | 120 @ © enone ooooe | 105 S io o@ 6 mom O@D Jer | 106 03 8 ‘a @ 7am neo [2 aoaoe jor sa Oow ae os mnenmn & OBOOS woneoe | im oman | (9 95 OD8 u ooO08 o Ho oo 196 |o o@ane saaooe | wo AmOOe 135 1 Hane | oaaooe | 1 moo e 10 2 aeooe | v7 aoe 12 Beoow ir ow Ssngoon Ss aOnRooB WAAR o a o “an BoOe »onoDe WM paonae @ 5s aonaDe ommaDe 1% Oooo@ ® onmane 1 on ooD 16 ODOM @ uo @ 7 BH908 2naome 7 omoRe 2 ow E so oDoaR 18 © BOOS 3 0 © * oDoae for @ mm = oBORE 170 © us wo @ | e6 a9 on 121 eo 146 OD 7 98000 12 a BOo® uo @ |e omoo@ 1 oHoDO woo | oo w a | mo DOD® wo © @ 100 ~ eeeoe | 10 Sports J, DIN) UAL Teli od Co LO eos Tomy Cathe = (OGRE Yas Dobby s OP Sob ober La yer enplecar produit (eal, [sWracuhan (seowrler rake I Suraved v SP ears, layer y @ S ree. OF IN Fab? Casse(ow D padre yer: wows yt) sry oo entahen@hutmone over taKOr © wor tayer share nsecrnpitors ooo Me chesal collelvo~ ya WOMB Ub Wuhan . Wore @xivrer ees ~ re y aie © Tonpenaae Wain’ Rene? CLT. ona un os Wo npg Fe Ny sr) § leadeoip a an es ‘ta Arata parertuiiartis (cherie es es revues 1. Coase [Vale ad Ad cfr v Com eT eee gut net — Yo-Teaa omenred Latin Apoera? cole 2 x é Bratnielatfeaieed Baconl Berar apa fnenem’ ary 6 Once g . 2 iS AN ache V ase IS turonenous EAU wath da) ¥ OEY MCR Se An “heave Seer | jl ER feces ie # Seqcnta fre, [syrAvoaa we, oe Peete of pansy Provy ht from ser Har He rea sendy bina , oneodled & Gifu ley srond Far WIE Tevress of cul tre sMarifes' (tebp pe bayer, preg, (

    Anda mungkin juga menyukai