Reflective Journal
Kathryn Hall
Introduction
Prior to participating in this course, I had a general sentience of the notion of Social Role
Valorization (SRV), but my exposure to the topic only came in succinct rushes. Until now, I had
been acting with the impression that SRV, like empowerment theories, is an ideology, based on
de facto religion, endorsing what a theoretician thinks should be (Forman & Hughson, 2016). I
have since been informed that SRV is an empiricism-based body of theory, that can make proper
assertions of what can be expected if a certain course of action either is, or it not taken
(Wolfensberger, 1995). As Wolfensberger states, SRV can only forecast strong likelihoods,
however he posits these probabilities not only have empirical validity, but in most cases can
even be well-buttressed by the corpus of published empirical research (1995, p. 164). Over the
past few weeks I have had the opportunity to dive into some of this published empirical research,
which has rectified the initial viewpoint I held that SRV was more of an overarching ideology. I
learned SRV has been largely accredited with being one of the most prevalent stimulus in
changing social and public policies towards more social integration and inclusion worldwide
(Kendrick, 1999). Seeing the large extent of empirical backing SRV has only affirmed my
reflections and beliefs walking away from this course, that there is such immense, life changing
prospects within SRV theoretical practices and applications. After being educated this theory is in
fact empirically based, and having collected specific instances of evidence that back up its
claims, I am able to promote with certainty SRV, and all the benefits it stipulates, when
implemented carefully and thoughtfully. These initial realizations only scratch the surface of
what I have learned. In the following piece I will reflect further on several key considerations I
have ruminated, my overall impressions of the content, and the personal impact the material has
had on myself.
Initially, when sizing up the course material, I questioned how the topic of devaluation
and wounding would require an entire 9-hour day to cover. Now I understand that such an in-
depth, lengthy overview of social devaluation and wounding was extremely warranted. An
extensive oration was needed, as it demanded our attention to the reality of this social process,
and solidified the fact in my mind that wounding is not only a common experience for devalued
parties, but also unfortunately a large fact of life, occurring ubiquitously. Professor Forman and
his colleagues pedagogical approach to this phenomenon coagulated just how injurious these
common wounds are. In deeply familiarizing myself with the phenomenon of devaluation and
wounding, I feel like I have been able to fashion a more adept appreciation for the significance in
socially valued roles for everyone in society. Moreover I have gained immense consciousness
around the fact that to be a competent practitioner, like I hope to be; I need to deliberately and
with intention craft measures to protect individuals from the plethora of bad things done to them
(Wolfensberger, 2000).
This course drove home the fact that despite wide denial of this phenomenon,
overwhelming evidence blatantly shows it occurs not only systematically, but also in sporadic,
personal ways. I unfortunately had my eyes opened to the fact that I have been culpable of
inflicting wounds and unconsciously devaluing people in my past. This realization made me
continue to think, that in general out in society, we need to immensely raise awareness and
initiate conversations on how easy it is to wound and devalue people, to hopefully get people
thinking, and to hold themselves more accountable (Armstrong, 2006). If we can only get people
to see how easily these wounds are applied to devalued parties, and that the social repercussions
can be wholly pervasive and impactful and actually devastate lives, maybe people will begin to
While we are all vulnerable to the depredations and valuations of others, the unfortunate
reality stands that the parties I intend to work with in my career are exquisitely more apt to
experience wounding, and social repercussions of massive proportions. Thus, I am ever grateful
to have been afforded the opportunity to begin familiarizing myself with the key principles and
procedures of SRV, and some ways to implement them in hopes of counteracting and minimizing
One of the biggest personal realizations I have come to in this course is that my identity is
intimately tied to the roles I hold. An extremely significant exercise for me in this course was
when we were simply asked to think of how we tend to define ourselves, and the ways in which
we would describe ourselves to others. Typically, if not always, I tend to always define myself by
the main roles I hold, namely my career title, my status as a student, and other titles I hold with
pride such as loving aunt, or athlete. This exercise reaffirmed the power and definitive nature
roles hold over every single one of us in society, and their influential nature in defining, by
determines if we are deserving of being treated well and having good things. This reflection
exercise was also extremely meaningful as it made me realize that just as I take air for granted
never really actively noticing its presence, I largely take for granted the valued roles I luckily
hold, but moreover the benefits I have derived from holding these roles (Wolfensberger, 2013).
valued roles is significantly beneficial to an individuals well being, based on the premise that
possession of valued roles can be a large counter force to peoples tendencies to devalue a party
(Thoits, 1991). The more positive roles attributed to a devalued party, the chances that role
avidity will come into play, or that devalued roles will invade, is substantially minimized I have
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learned (Thomas & Wolfensberger, 1999). The dissertations from the course lecturers reinforced
by resources we were provided, ascertain in my mind that the attribution of valued roles is
without a doubt the preeminent way to ensuring the valorization of individuals, but particularly
dedicate so much more of my time and efforts into specifically attending to and sustaining
socially valued roles for the devalued parties I work with, so as to optimistically increase the
likelihood that other societal members will want good things for them like I do (Wolfensberger,
2013). Obtaining the good things in life are contingent upon holding valued roles, and thus, I
Themes of SRV
Each of the themes covered over the duration of the week were equally beguiling,
however for the sake of the length of the reflection, I will touch on a few themes that commanded
Conservatism Corollary
However, when the term was more informally translated into how one should bend over
backwards or consciously go the extra mile, I was able to understand this theme with more
clarity. I appreciated the ways Professor Hughson and Forman employed a pedagogical approach
to this theme, and used resources such as the visual of the bell curve to aid in our understanding.
Seeing this arc laid out visually showed that while statistically common, typical, and normative
measures still fall under SRV, the measures under the conservatism corollary, that I should
always strive to provide for devalued parties are the less common, highest valued options. I will
no longer settle for the easiest, or fall into applying the quickest fix currently available. I want to
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be the type of professional that shows my yearning to create meaningful opportunities and roles
for individuals by reaching beyond traditional services, and pushing myself to go that extra mile
to seek out innovative opportunities. I know it may sound clich, but I really do implore to be the
type of human being, who strives to provide the extraordinary, by going beyond the call of
duty. I think that if only a greater percentage of the population, especially human service
workers, became more knowledgeable about SRV, but especially the conservatism corollary, that
our world and our services would without a doubt be far superior, and correlate more directly
To answer the question of how I will specifically take this particular theme of SRV
forward with me, in every choice I make, I want the words prevent, remediate, compensate to
actively play over in my mind. In doing so, I hope this will constantly hold me accountable to
own actions, I will see if I have truly bent over backwards to the fullest extent, and ensure I am
providing the most optimal of opportunities for valorization (Forman & Hughson, 2016).
I believe it is a fact of life that human beings are naturally discerning and judgmental. We
tend to evaluate every individual we come across almost instantaneously both consciously and
unconsciously, myself included. The immense power of the mind, and our mindsets is
incalculable, and possesses the ability to control not only our expectations, but also our actions
and behaviors. If an individual begins with the mindset toward a devalued party that is negative,
or has low expectations for them, I have learned this discernably will translate directly into them
behaving in ways that reflect their internal negative mentality. I have been a firsthand witness to
these menaces, as throughout the years my four-year-old niece has been subject to low
expectancies placed upon her. My niece was born completely blind, and over the years has been
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largely underestimated and had opportunities withheld due to external parties fashioning
preconceived mindsets that her visual impairments renounce her ability to achieve what a
typical child can do. Countless times I have witnessed professionals, and strangers especially,
immediately, without any kind of substantiation, fashion a negative mindset of what is possible of
my niece. For instance, in her inclusive school classroom, instead of creating conditions and
opportunities to challenge her, or elicit performance and growth, teachers subject her to specific,
miniscule activities, different than those of her classmates. In attempts to counteract this injustice
she has experienced from external parties, my family makes it a point to never make assumptions
regarding my niece and what is possible. Never once have we diminished my nieces capabilities
or her ability to obtain any and all socially valued roles she wants in life. My family acts on the
presumption that the more encouragement of growth, and challenging opportunities we provide
her in life, the greater her competencies and own expectations she herself holds of her abilities
will grow and flourish. I have seen first hand the power in holding positive expectancies, as I
hold my niece to the highest of standards, and she continues to exceed expectations, and grow her
Through this course, I was exposed to the myriads of ways and methods of working
toward the valorization of social roles and enhancement of a partys image. One of the most
paramount devices I have learned being the appropriate, deliberate use of positive imagery and
symbolism. The course discussions, and the symbolism and deviancy image juxtaposition
activities Professor Forman led us through reinforced in my mind that when meaning-laden
images, no matter how trivial, or covert they may seem, get juxtaposed to people, their meanings
get transferred. Furthermore, a number of messages are sent regarding the party, their roles, and
and stress the fact to my colleagues that all the imagery that could possibly be associated with, or
of us professionals to ensure they convey positively valued messages and meanings (Thomas &
Wolfensberger, 1999).
This course revealed to me that the personal appearance projected by a party just merely
scratches the surface of the symbolism and imagery conduits that convey messages. Gaining this
heightened awareness of how many millions of messages are conveyed through the language we
use, physical settings and appearances, social contexts, the everyday mannerisms we use and
activities we engage in has been eye opening to say the least. I never used to walk down the
street, or while sitting in various physical environments and actively think of how my mind was
constantly taking in information, and forming social constructions and judgments based on the
image and symbolism channels around me, until now. After the course concluded I took time to
reflect on and dissect the various symbolism and imagery examples that existed in my last place
of work at a group home. In this process, I became quite taken aback at the plethora of symbols
and images, and the absolutely negative messages they conveyed about the individuals I worked
with, that I had never before actively noticed. To begin with, the general physical appearance of
the house, and various juxtapositions around its externalities such as the plethora of staff
parking in a residential setting, and metal doors, made it quite clear this residence was different,
and sent out negative expectancies for those who lived within the home. I then thought of how
the social groupings and contexts the individuals always found themselves in out in the
community were not positive to say the least, and more than likely would have largely reinforced
any pre-existing negative mindsets or stereotypes in the minds of perceivers in the community.
This left me unbelievably saddened and shocked of the sheer amount of negative symbolism and
imagery the individuals I had worked with were subjected to. Further, how messages were sent
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out relentlessly from so many more channels that I had even knew existed. While I wish I could
change the past, and have noticed the imagery and its harsh implications around me sooner, I
cannot. Yet, I am forever grateful for having gained this newfound awareness, as I know it has
already heightened my perception skills of the juxtapositions taking place between various
entities constantly. I know that with continued practice my ability to juxtapose persons I support
with positively viewed and valued entities, objects, symbols, or whatever else it may be, will
improve, prevent, and in the end hopefully add value to how people are perceived (Forman &
Hughson, 2016).
Role Expectancies
unconsciously and/or haphazardly, as is typically the case now (1970, p. 104). Our expectations
of others can have such a powerful prevailing force, just as Wolfensberger states, which harness
the potential to initiate tumultuous negative feedback loops. If we allow beginning expectations
regarding a devalued party to be of a negative nature, then the party who is the object of those
expectancies is apt to perform negatively and internalize a negative role, only reinforcing those
inaugural expectations (Wolfensberger, 2013). Thus, if we want this powerful feedback loop to
be of a positive nature, and see the individuals we work with succeed and grow, instead as
professionals we must highly consciously prompt others to form positive judgments about a
person and the role they are in, potentially altering their overall outlook and acceptance of the
person.
At first I was largely uncertain how to go about shifting perceptions, or embedding good
things about others into the minds of perceivers, specifically regarding the roles they hold.
Professor Forman shared a story that shows how we in fact do have the potential to create
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positive role expectancies quite easily and shift the viewpoints intuitively of those around us.
Hearing Professor Formans story of his interaction with a stranger when he was with his
comrade Scott at an airport baggage carousel was extremely encouraging and rousing (Forman,
personal communication, 2016). His carefully thought out tactics exemplify beautifully the power
in changing and altering expectations people in society hold of devalued parties, and that even the
simplest of actions can make all the difference. This example given points directly to the major
implications of SRV, and how so authentically and in such quick-thinking natural manners, we
do have the power as human beings to alter our environments and the perceivers minds around
us.
It was truly invaluable to have the opportunity to learn and take in knowledge from
experts teaching this course, who have been first hand witnesses to the capacity this theory holds,
and have themselves correctly implemented its principles to transform the lives of people who
experience devaluation. I can only hope that in time I too will learn methods to create and
reinforce positive role expectancies, and harness its power to improve the likelihood that parties
A New Approach
In reading through the resource materials in our student package, one particular piece
resonated highly with me, mainly because of my recent connection in working within a group
home. Lees piece Diminishing the Dignity of Others (2000) is an unfortunately accurate
depiction of the dissonance and inattentiveness occurring in many human services between what
is provided, what people really need, or what would create the most valorization. Like the author,
in my time at the group home I too will never forget the dignity and tolerance shown by people
who were subjected to humiliation under the guise of a service (Lee, 2000). Like many of
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todays human services, my most recent workplace, and its overarching agency claimed
1972). Many of the practices and services provided were regarded and veiled as being the best
practice or having been meticulously thought out with the individuals best interests in mind.
However, what I saw the majority of times were inconsiderate, hasty, and easy remedies masked
by pretenses that they were beneficial and the most favorable of options available for the
individuals. Reflecting on my own experiences in human service work thus far, coupled with
course discussions on the nature of human service provisions opened my eyes to the fact that
many services, even those with the best intentions, partake in the universal processes of social
devaluation and wounding. It is saddening that there still exists such a mediocrity in services built
upon the intentions of serving and facilitating devalued populations to experience greater quality
of life. I have come to unfortunately realize that all too often, the helping system hurts.
To answer the question of how I will implement what I have learned into my work, I plan,
and hope to begin by educating those around me and those I work with on SRV, promoting its
key principles, and showing them its power. I hope the organizations I am apart of in the future
listen to what I have to say, and respect my attempts to create and support socially valued roles
for the people we work with. More than anything, I hope to spread the message and factual basis
to fellow professionals how creating and fostering social roles is a primary means to increasing
Everyday Living
In taking part in this week long course, I am unquestionably better informed, extremely
inspired, and feeling more challenged than before. If I had to encompass the whole process into
one word it would be transformative. As Professor Forman forewarned us, a lot of us were going
to walk out of the room and feel absolutely inspired to being our quest of changing the world
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with SRV (Forman, personal communication, 2016). I left that last day ready to take on social
devaluation headfirst, hoping to change the world by promoting SRV theory, dreaming of one
day seeing large scale transformation and improvements not only in the human service industry
but in society as a whole. That is the dream, and while it continues to be my dream for this
lifetime I live, I know I am only person, and cannot put that entire weight on my shoulders. I
knew it was nave to expect I could go into society, shouting from the rooftops so to speak of the
miraculous capacity of SRV, and expect people would automatically buy in and follow suit by
altering the way they view the world, and treat others. I came to the conclusion the biggest, and
perhaps most worthwhile thing I can do for now is to lead by example in my mannerisms,
While it is uncomfortable to now know that ways I have acted unconsciously at times and
in the past attributed to the process of devaluing certain parties, it is unusually liberating in a
way. I think the liberation I feel comes from breaking down my inhibitions, to step forward and
confront the real possibility that some of my own past personal and professional practices were
harmful. I know I cannot change the past, but I do have complete control over my own actions
and mindsets from this point forward. By becoming a self-proclaimed advocate and exemplar of
SRV, I plan to lead by example in my expectancies of devalued parties, and my actions towards
them. I wholeheartedly believe this will transfer over in some capacity to shape and alter the
perceptions of societal members around me. A good of place to start as any is slowly but surely
shifting the perceptions in the minds of the perceivers, and that is exactly what I plan to do.
While every piece of the course content was fascinating to say the least, I have not been
able to stop thinking and obsessing about the use of symbolism and imagery, and the underlying
messages they render. I have spent an absurd amount of time looking into semiotics and in doing
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so, realized semiotic investigation of social contexts and phenomena are inherently fascinating,
and I largely desire to study these processes further. The essence of semiotics, mirrors much of
what SRV promotes that human experience, and our judgments are actively created based upon
our construction of reality of the various signs in society (Chandler, 2014). In the future I
would love to take a professional development workshop or course on this school of thought, as I
highly believe it will further my competencies in analyzing the impacts and practices of human
services, as well as strengthen my abilities to improve the opportunities to attain valued roles, the
appraisals regarding its power. While this week long course provided me with immense insight
and knowledge, I believe learning more in-depth guidelines and practices to put my newfound
knowledge into action will be invaluable. I am particularly intrigued at having the opportunity to
learn from skilled evaluators, how to equitably examine and analyze the concrete quality of a
human service. As I learned in this course, there unfortunately exists this pervasive denial of
harm being down in human services by workers and their organizations (Forman & Hughson,
2016). The trap of detoxification many workers fall into is perhaps in my opinion one of the
biggest obstacles to SRV. Therefore, I am truly interested and impassioned to ascertain skills to
create consciousness and awareness in human service workers, and provide them with positive
recommendations for improvement. I know going forward that I will without a doubt need
immense assistance, and guidance with the actual application of this theory into my practice. The
challenge for all of us lies in taking the concepts we have become exposed to and learned over a
weeks time, seek out further opportunities for growth and practice, and use SRV principles in
meaningful ways with devalued parties towards the goal of achieving or attaining the good things
in life.
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References
Armstrong, J. (2006). The application of social role valorization in supporting people with an
http://www.socialrolevalorization.com/images/documents/Articles-
resources/Armstrong2006-SRVandIntellectualDisability.pdf
memory.co.uk/daniel/Documents/S4B/sem01.html
Forman, B. & Hughson, K. (2016). Social Role Valorization Course. Presentation, University of
Calgary.
Kendrick, M. (Ed.). (1999). The impact of normalization and social role valorization in the
normalization and social role valorization: Evolution and impact (pp. 425-436). Ottawa,
Lee, B. (2000). Diminishing the dignity of others. Community Resource Unit Newsletter, 18(3).
Lemay, R, A. (1999). Roles, identities, and expectancies: Positive contributions of role theory to
Thoits, P. (1991). On merging identity theory and stress research. Social Psychology Quarterly,
55(3), 236-256.
http://dx.doi.org/10.1176/ajp.127.3.291
Wolfensberger, W. (1995). An if this, then that formulation of decisions related to social role
169.
38(2), 105-123.