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GE Medical Systems

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Revision 7

GE Medical Systems

LOGIQ t InSite Install Manual

E
Copyright 1994, 1995, 1996, 1997, 1999 By General Electric Co.

used by GEMS-Europe, GEMS-Asia and GEMS-Americas

Operating Documentation
GE Medical Systems: Telex 3797371
P.O. Box 414, Milwaukee, Wisconsin 53201 U.S.A.
Asia, Pacific, Latin America, North America

GE Medical Systems Europe: Tel: +49 (0) 212 28 02 208


Beethovenstrae 239, Postfach 11 05 6D, D42655 Solingen,
GERMANY
GE Medical Systems LOGIQt InSite Install Manual
Revision 7 Direction 46030409

D THIS SERVICE MANUAL IS AVAILABLE IN ENGLISH ONLY.


WARNING D IF A CUSTOMERS SERVICE PROVIDER REQUIRES A LANGUAGE OTHER
THAN ENGLISH, IT IS THE CUSTOMERS RESPONSIBILITY TO PROVIDE
TRANSLATION SERVICES.
D DO NOT ATTEMPT TO SERVICE THE EQUIPMENT UNLESS THIS SERVICE
MANUAL HAS BEEN CONSULTED AND IS UNDERSTOOD.
D FAILURE TO HEED THIS WARNING MAY RESULT IN INJURY TO THE SERVICE
PROVIDER, OPERATOR OR PATIENT FROM ELECTRIC SHOCK,
MECHANICAL OR OTHER HAZARDS.

D CE MANUEL DE MAINTENANCE NEST DISPONIBLE QUEN ANGLAIS.


AVERTISSEMENT D SI LE TECHNICIEN DU CLIENT A BESOIN DE CE MANUEL DANS UNE AUTRE
LANGUE QUE LANGLAIS, CEST AU CLIENT QUIL INCOMBE DE LE FAIRE
TRADUIRE.
D NE PAS TENTER DINTERVENTION SUR LES QUIPEMENTS TANT QUE LE
MANUEL SERVICE NA PAS T CONSULT ET COMPRIS.
D LE NON-RESPECT DE CET AVERTISSEMENT PEUT ENTRANER CHEZ LE
TECHNICIEN, LOPRATEUR OU LE PATIENT DES BLESSURES DUES DES
DANGERS LECTRIQUES, MCANIQUES OU AUTRES.

D DIESES KUNDENDIENSTHANDBUCH EXISTIERT NUR IN


ENGLISCHER SPRACHE.
WARNUNG
D FALLS EIN FREMDER KUNDENDIENST EINE ANDERE SPRACHE BENTIGT,
IST ES AUFGABE DES KUNDEN FR EINE ENTSPRECHENDE BERSETZUNG
ZU SORGEN.
D VERSUCHEN SIE NICHT, DAS GERT ZU REPARIEREN, BEVOR DIESES
KUNDENDIENSTHANDBUCH NICHT ZU RATE GEZOGEN UND VERSTANDEN
WURDE.
D WIRD DIESE WARNUNG NICHT BEACHTET, SO KANN ES ZU VERLETZUNGEN
DES KUNDENDIENSTTECHNIKERS, DES BEDIENERS ODER DES PATIENTEN
DURCH ELEKTRISCHE SCHLGE, MECHANISCHE ODER SONSTIGE
GEFAHREN KOMMEN.

D ESTE MANUAL DE SERVICIO SLO EXISTE EN INGLS.


AVISO D SI ALGN PROVEEDOR DE SERVICIOS AJENO A GEMS SOLICITA UN IDIOMA
QUE NO SEA EL INGLS, ES RESPONSABILIDAD DEL CLIENTE OFRECER UN
SERVICIO DE TRADUCCIN.
D NO SE DEBER DAR SERVICIO TCNICO AL EQUIPO, SIN HABER
CONSULTADO Y COMPRENDIDO ESTE MANUAL DE SERVICIO.
D LA NO OBSERVANCIA DEL PRESENTE AVISO PUEDE DAR LUGAR A QUE EL
PROVEEDOR DE SERVICIOS, EL OPERADOR O EL PACIENTE SUFRAN
LESIONES PROVOCADAS POR CAUSAS ELCTRICAS, MECNICAS O DE
OTRA NATURALEZA.

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GE Medical Systems LOGIQt InSite Install Manual
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D ESTE MANUAL DE ASSISTNCIA TCNICA S SE ENCONTRA


DISPONVEL EM INGLS.
ATENO
D SE QUALQUER OUTRO SERVIO DE ASSISTNCIA TCNICA, QUE NO A
GEMS, SOLICITAR ESTES MANUAIS NOUTRO IDIOMA, DA
RESPONSABILIDADE DO CLIENTE FORNECER OS SERVIOS DE TRADUO.
D NO TENTE REPARAR O EQUIPAMENTO SEM TER CONSULTADO E
COMPREENDIDO ESTE MANUAL DE ASSISTNCIA TCNICA.
D O NO CUMPRIMENTO DESTE AVISO PODE POR EM PERIGO A SEGURANA
DO TCNICO, OPERADOR OU PACIENTE DEVIDO A CHOQUES ELTRICOS,
MECNICOS OU OUTROS.

D IL PRESENTE MANUALE DI MANUTENZIONE DISPONIBILE


SOLTANTO IN INGLESE.
AVVERTENZA
D SE UN ADDETTO ALLA MANUTENZIONE ESTERNO ALLA GEMS RICHIEDE IL
MANUALE IN UNA LINGUA DIVERSA, IL CLIENTE TENUTO A PROVVEDERE
DIRETTAMENTE ALLA TRADUZIONE.
D SI PROCEDA ALLA MANUTENZIONE DELLAPPARECCHIATURA SOLO DOPO
AVER CONSULTATO IL PRESENTE MANUALE ED AVERNE COMPRESO IL
CONTENUTO.
D NON TENERE CONTO DELLA PRESENTE AVVERTENZA POTREBBE FAR
COMPIERE OPERAZIONI DA CUI DERIVINO LESIONI ALLADDETTO ALLA
2202670
MANUTENZIONE, ALLUTILIZZATORE ED AL PAZIENTE PER
FOLGORAZIONE ELETTRICA, PER URTI MECCANICI OD ALTRI RISCHI.

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GE Medical Systems t InSite Install Manual
LOGIQ
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REVISION HISTORY

Please verify you are using the latest revision of this document. Information pertaining to this
document is maintained on GPS (Global Product Structure). If you cannot access GPS, contact
your Service Support Center.

REV DATE PRIMARY REASON FOR CHANGE


0 . . . . . . Nov 11, 1994 . . . Initial Release.
1 . . . . . July 21, 1995 . . . Parts details and changes to Motorola modem
2 . . . . . . Oct 31, 1995 . . . Added Motorola setup comparison between 500 and 700
3 . . . . . Dec 10, 1996 . . . Added V.everything and parts for LOGIQ 400
4 . . . . . Mar 27, 1997 . . . Clarified dip switch setting
5 . . . . . . . Apr 1, 1997 . . . Added &R2 setting and stated V.Everything needs &F1
6 . . . . . . Apr 14, 1997 . . . Dip switch 8 must be ON to enable AT commands
7 . . . . . June 10, 1999 . . . Incorporated BT 99 changes

LIST OF EFFECTIVE PAGES

PAGE REVISION
NUMBER NUMBER

Title Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
GE Logo Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
i to iv . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
1 to 20 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

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Intentionally blank

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InSite to LOGIQ
Purpose This document describes the reasons for InSite, the hardware and software
needed to make it happen, how to connect and configure two modem types,
T
and how to enable InSite Access to the LOGIQ 400, 500 and 700.

The InSite Strategy


The InSite strategy is to see if a customers problem can be solved quickly with
a phone call. The person who answers at the GE Service Support Center has
experience, an information data base, Systems Engineers and Applications
Specialists available to help fix the problem. If discussion and diagnostics show
a particular part to be at fault, InSite can recommend the part and alert the Field
Engineer. If operator technique is at fault, the customer can be trained.

Access Protocol
At the customers request, InSite gains access to the unit via a modem
connection. Unauthorized access is prevented by an encrypted password. While
connected, the machines monitor displays an informative message about that
connection. The site can interrupt the connection by disabling the InSite Access
Enable on the machine or by turning the power OFF.

Data Transmission
The modem connection enables the transfer of computer files. Configuration
data, error logs, keystroke touch logs, system parameter settings can be
transferred through the SERVICE port by the modem to the InSite workstation.
Eventually executable files could be downloaded from InSite.

Image Transmission
Images can be transferred to InSite. This has been accomplished with data
compression and Xmodem1K software. Patient anonymity will be protected.

System Operation
If the 700 system was in or enters Service or Calcs mode when INSITE is
activated, the system will reboot after INSITE is deactivated. This is a safety
precaution to prevent software from working incorrectly.

Where youll find the following topics:


InSite Requirements . . . . . . . . . . . . . . . . . 2 How to connect to InSite . . . . . . . . . . . . . 9
InSite Hardware . . . . . . . . . . . . . . . . . . . . . 3 Modem Status . . . . . . . . . . . . . . . . . . . . . . 10
How to install InSite . . . . . . . . . . . . . . . . . 5 Motorola 326X Setup . . . . . . . . . . . . . . . . 11
US Robotics Setup . . . . . . . . . . . . . . . . . . 6 Motorola Settings . . . . . . . . . . . . . . . . . . . 15
How to configure the US Robotics . . . . . 7 Definitions . . . . . . . . . . . . . . . . . . . . . . . . . . 18

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InSite Requirements
n InSite Preinstallation Checklist
Theres a phone outlet within 1 m (3.2 ft) of the units back panel.
The phone line to this outlet is analog and has no extensions or
switchboard interrupts. In the USA a GE InSite Multiplexer can be
installed to enable multiple GE scanners to share the same line.
Theres an external power outlet within 1.8 m (6 ft) of the modem that
is not the same one used by the unit.
The following information is on the order:
S Site name

S System ID

S System model number (check unit Rating Plate)

The customer and Area Service Manager have signed the InSite or
Service Package Agreement, or both, for this unit.
Verify the site is InSite eligible.
In the GEMSAM pole, contact the LCT Service Support Administrator
with the system ID. GEMSAM Phone: 4147984459

GEMS SUPPORT CENTERS


Country Phone Number Motorola Part Number E Number
AUSTRIA 0660 8459 403651 043 E90001 AD
BELGIUM 078 11 1733 403651 032 E90001 AK
DENMARK 403651 045 E90001 AP
FRANCE 05 49 33 71 403651 033 E90001 AG
GERMANY 0130 81 6370 403651 049 E90001 AH
GREECE 403651 030 E90001 AR
INTERNATIONAL (MEA, Eastern Europe, Scandinavia) 403651 029 E90001 AT
IRELAND 403651 353 E90001 AF
ITALY 1678 744 73 403651 039 E90001 AS
JAPAN & ASIA 81426560019
LUXEMBOURG 0800 2603 403651 352 E90001 AL
NETHERLANDS 06 022 3797 403651 031 E90001 AM
PORTUGAL 05 05 33 7313 403651 351 E90001 AC
SPAIN 900 95 3349 403651 034 E90001 AB
SWEDEN 020 795 433 403651 046 E90001 AN
SWITZERLAND 155 5306 403651 041 E90001 AJ
TURKEY 403651 090 E90001 AA
UNITED KINGDOM 0800 89 7905 403651 044 E90001 AE
USA & CANADA 18003217937
For GEMSE countries without a toll free number, call: International Code + 33 1 39 20 00 07

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InSite Hardware
Approved Modems
For deliveries outside the USA and Canada, the modem cable is automatically
shipped with the unit. These are the recommended external modems:

S Hayes Optima 288 V.34


S US Robotics V.34 or V.everything
S Motorola Codex 3265 or 3266 V.34

GEMSAM Part The part number for the 700 GEMSAM InSite Kit is 2121524. It contains a V.34
Numbers modem, two RS232 modem cables, and a bracket to mount the US Robotics
modem to the wall. If you dont need the US Robotics modem, but want the
modem cables and mounting hardware, order kit 21215242. If you need an
isolated data cable (LOGIQ 400), order Kit 21215243.
Modem Exchange for Repair T3901BA (V.32)
Modem 21358162 T3901BB (V.34)
Modem Bracket 2121523
700 RS232 modem cable 21176382
500 RS232 modem cable 21176385
400 RS232 modem cable 2163592 (isolated)
Security hardware These parts are also included in Kit 2121524 and can be ordered separately:
Security screws (6) 2123368
Security screw driver 21233682
Security screw bit 21233683
Wall anchor screws (6) 21233684

Robotics Interface The InSite modem bracket (2121523) holds the US Robotics modem to the wall
Box near the unit. Mounting the modem to the wall is optional. Place it where you
can see the modems LED indicators.

USA InSite Sites in the USA may install a GE InSite Multiplexer which enables that site to
Multiplexer link several GE diagnostic machines to InSite using only one dedicated analog
phone line and without having to move the machine.
4 port Multiplexer 46328475P1
8 port Multiplexer 46328475P2
Connection to Unit Either the modem or a VT220 terminal may be connected to the LOGIQt700
SERVICE port. The modem and terminal require different cables. The modem
requires a modem cable; the diagnostic terminal requires a null modem cable.
Service Port The LOGIQt scanners can communicate with another computer through a
modem connected to its SERVICE port. This is serial port on the back labeled
SERVICE. On the 700, the modem could also be connected to the DB9
connector on the host. In order to do this the PIA needs to be pulled (on older
units) or the serial connector needs to be disconnected from the backplane (on
units with a PowerPC as host). The modem must be properly configured.

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InSite Hardware, continued


RS232
RS232 I/O signal designations are defined with the ultrasound scanner acting
as Data Terminal Equipment (DTE) and the modem as DCE, Data
Communications Equipment.

Pin out for Modem Cables


Name host Definition L700 DB9 L500 DB25 modem
I/O 21176382 21176385 DB25
TXD O Transmitted Data from DTE 3 2 2
DTR O DTE Ready to Send Handshake 4 20 20
RTS O Request To Send Handshake from DTE 7 4 4
RXD I Received Data from DCE 2 3 3
CTS I Clear To Send Handshake from DCE 8 5 5
DSR I DCE Ready to Send Handshake 6 NC 6
DCD I Received Line Signal Detector Handshake 1 8 8
from DCE
CE Ring Indicate 9 22
GND Signal Ground 5 7 7

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Units with separate MC and PIA boards


MVME167/Host Adapter or MC PIA PIA BLKHD
MVME2700/HostAdapter A14P3 BEBP A13P3 PIA A13P3 BEBP P110 DB9
42 TXD4 A25 TXD04 A25 C20 TXD03 35 CABLE
TXD3 3
69 DTR4 A30 DTR04 A30 C21 DTR03 37
RTS3 4
68 RTS4 A27 RTS04 A27 D19 RTS03 34
DTR3 7
38 RXD4 A26 RXD04 A26 C19 RXD03 33 SERVICE
RXD3 2
67 CTS4 A29 CTS04 A29 D20 CTS03 36
CTS3 8
D18 DSR03 32
DCD4 +12 6
22 A31 DCD04 A31 C18 DCD03 31
CD3 1
JP2 JP7 1 5
1 8 2 7 4 3 5
1 5 MC Com 3
or
works if PIA P3 SERVICE 6 9
Diag Port is pulled from on bulkhead
on Host 6 9 Back End
Adapter cage

Units without separate PIA boards


A12P3

P110

MVME2700/Host Adapter MC (host/PIA) BKPL CABLE BLKHD DB9


TXD4 A25 TXD04 C20 TXD03 18 18
TXD3 3
DTR04 C21 DTR03 19 19
4
RTS04 D19 RTS03 52 52
7
38 RXD4 A26 RXD04 C19 RXD03 17 17 SERVICE
RXD3 2
CTS04 D20 CTS03 53 53
8
D18 DSR03 51 51
6
DCD04 C18 DCD03 16 16
1
SYSFAIL* 1 8 2 7 4 3 5 1 5
1 5
MC Com 3
Diag Port works if serial or
on MC connector (P110) P3 SERVICE 6 9
Board is disconnected on bulkhead
6 9 at backplane
DIAGNOSTIC DATA FLOW WITHIN THE LOGIQ 700
ILLUSTRATION 11

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.
How to install InSite

n Step
Locate the modem within 1.8 m of power outlet and 1 m of LOGIQ scanner.
Always connect the modem and turn it ON before you power the system.
Procedure
1 Inspect the Kit for damage.
2 Verify the unit functions. Refer to Functional Checks Chapter of the Service Manual.
Then switch the unit off and unplug its power cord from the wall.
3 Check/adjust the modem switches.
S US Robotics: see Illustration 1
S Motorola: see Illustration 2
4 Attach power cord between the modem and the wall outlet.
5 Turn modem ON to configure or check the modem for InSite.
If installing the US Robotics for a 700, configure it for InSite by following the
procedure described on page 8. For the 500/400, use the scanners Utility software
for the Modem Setup.
If installing the Motorola, configure as described on page 13. See Motorola manual
for more information. This rev adds more parameter adjustments from the defaults.
6 Attach the appropriate RS232 modem cable from the modems DB25 port to the
consoles SERVICE port.
7 Attach phone cord between modems Dial Line and the wall outlet.
8 If a US Robotics modem is being used, install its mounting bracket on wall near the
scanner and phone outlet. If installed at waist level or higher, it will be easier to view
the modem LED indicators.
9 If the scanner is the 500 or 400, the InSite Option must be enabled on the machine.
Refer to the LOGIQ 500 Proprietary Manual P9030TB or page 9 here. When InSite
Access is enabled, a message on the monitor tells you this.
10 Perform Peripheral Leakage Current test. The procedure is described in Chapter 3
of the LOGIQ 700 Service Manual.
11 Gather needed information:
S Modems phone number and model type
S System serial number and ID
S Customer details
Call InSite for On Line Tests. Boot system with modem ON and connected.
Enable InSite Access. For the 700 system, type: [Code I]. For the 500, press
button above Set Up, press toggle below System Paramtr, then highlight Insite
Access Enable ON, Set, then Exit, Set.
12 While InSite checks communication, the LEDs on RD and SD (TD) will flicker. The
OH LED will go out when InSite is disconnected.
After a verbal exchange with InSite, leave modem ON and connected to system.
13 If the site does portable scans, show the customer how to disconnect and reconnect
the modem. Ensure they know how to enable their machine for access by InSite.
Tell them about the InSite status messages that appear on the image monitor.
14 Complete and return the Product Locator Card.

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US Robotics Setup
ATTENTION The QUAD switch is only present on the V.32 modems.
!
Illustration 1 US Robotics Dip Switches
LOGIQ 500 quad LOGIQ 700 quad
OFF OFF

ON ON
1 2 3 4 5 6 7 8 9 10 1 2 3 4 5 6 7 8 9 10

1. LOGIQ scanner provides DTR


2. Verbal (numeric) result codes
3. Visual (suppressed) result codes
4. Echo local keyboard commands
5. Suppress Auto Answer
6. Modem sends Carrier Detect when it connects to InSite
7. Result codes in both Originate and Answer Modes
8. Smart mode on, Command Set recognition
9. Modem hangs up when it receives Escape Code
10. If off then settings in NVRAM are loaded; if ON then ROM is loaded
Illustration 2 US Robotics Hookups

2 3 4 5

1. Power switch
2. Power cord
3. Cord to telephone (Not recommended)
4. Phone Cord to outlet
5. Serial port cord to SERVICE port on back panel.
(or laptop Com Port if configuring the modem for InSite use.)

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How to Configure the US Robotics


Although you may not need to perform this procedure, it is here to verify the
modem settings or to guide you if the modem is not operating correctly or other
parameters are determined to be more desirable in the future.

How to use a PC to setup the modem for LOGIQ700 InSite


1 Power the modem off.
2 Set DIP switches 5 and 10 down/ON as well as 1, 4, and 8. This enables you to load
the factory defaults from ROM rather than NVRAM which may be corrupted.
3 Use Windows Control Panel to verify that the PCs Port you will use is set to
19200 (older units) or 38400 (units with PowerPC), 8 bits, no parity, 1 stop
bit and Hardware Flow Control.
4 Plug in power cable for Robotics modem.
5 Connect the modem cable from the modems DB25 connection to the diagnostic
PCs DB9 com port you wish to use.
6 Power the modem on. Its important that the PC speed is set correctly before the
modem can possibly latch onto the wrong settings.
7 If you have GE Service Systems software, doubleclick the icon for the L700
Modem setup for the modem you have: V.32, V.Everything, or V.Everything56k.
The script will send the appropriate AT commands to the modem. Go to step 13.
8 If you do not have the appropriate script file, you must make a New File. Open
Terminal communication software on your diagnostic PC. A commonly used
r
Microsoft Windows application for communicating with another computer or
R
modem is Hilgraeve Inc. HyperACCESS (HA) software.
9 Select Properties... Communications. Leave phone number empty. Set values to
8none1, VT220 terminal, 19200 (older units) or 38400 (units with PowerPC)
baud, standard com port, select the one that you will use. Click on Port Setup
and uncheck the Xon/Xoff boxes to turn off Software handshaking. Select
RTS and CTS. Do not have a modem selected, press and select: DIrect
Connect (Cabled).
To see what the current modem settings are, enter: ati4
To see the NVRAM settings, enter: ati5

10 To write the V.32 modem ROM defaults to the NVRAM, type: at&f[Enter]
To write the V.Everything (or V.Everything56k) F1 template to NVRAM, type:
at&f1[Enter].
11 Then type: at&b1&h1&k3&n0&r2&w[Enter]
AT Command that tells modem to pay attention
&B1 DTE/DCE baud rate remains fixed at the DTE (scanner) setting
&H1 Hardware flow control (CTS)
&K3 Data Compression enabled unless data is already compressed
&N0 Modem negotiates fastest link rate possible with InSite modem
&R2 RTS enabled
&W Write current settings to NVRAM

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12 For places outside North America, other settings may need to be changed.
Bn Handshake answer options: 0: V.34 or overseas or 1: Bell
&G0 Guard tone used in USA and Canada
&P0 Pulse Dialing Type used in USA and Canada
13 Power the modem off. You must recycle its power to reset the modem.
14 Set DIP switches 1, 4 and 8 down/ON and the rest up/off. Power the modem on.
15 Verify that the key settings listed on the previous page are there, enter: ati4
For the 500/400
Install the 500/400 InSite option on the scanner. Use the Option Set Menu to
check whether InSite software is installed. Use the Service Test Menu Option
called System Preset Parameter Menu to select/change the Modem Kind.

If the modem is a US Robotics, the LOGIQ 500/400 automatically configures it


on power up if the Option is ENABLED, the modem is ON and properly

.
connected and dip switches properly set. If you have a Motorola modem, use
the procedure on page 13 to configure it.

Verify US Robotics dip switch settings as detailed on page 7.


The QUAD switch is only present on the V.32 modems.
quad
OFF
for the LOGIQ 500/400
ON
1 2 3 4 5 6 7 8 9 10

500/400 modem software Installation Procedure


1 Verify that the modem power switch is OFF. Then plug in its power cable for the
modem from the modem to the power outlet.
2 t
Connect the LOGIQ 500/400 modem cable from the modems DB25
connection to the scanners Service Port.
3 Turn ON the modem.
4 Once the modem is on, power up the LOGIQ t 500/400.
5 Hold [Shift]and type [Control] [S] [!] in that order.
6 Enter the password and your employee number.
7 Enter Menu Number 02.
8 Enter Insite Option Number 18 and Enable 1
9 Press [Control + R]
10 Enter Menu Number 05.
11 Enter Modem Kind Item Number 04 and 1 if US Robotics or 2 if Motorola
12 Press [Control + R] to leave the Service Test Menu.

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How to connect to InSite


1 Turn off the scanner.
2 Connect the modem to the units SERVICE port with the modem cable.
3 Verify the phone cord is connected between the modem and the phone outlet.
Verify the power cord is connected between the modem and the power outlet.
4 Power the modem ON before you power on the unit.
5 Call the InSite Support Center for your location.
6 Enable Access: For the 500/400, press the button above the VFD Set Up. Then
select System Paramtr on the VFD, move the cursor to highlight Insite Access
Enable ON and press Set. Move the cursor to highlight EXIT and press Set.
For the 700, have system application software up and type: [Code I ] before
InSite connects. Once connected InSite status messages will appear on the
image monitor.
7 If the scanner is a 500/400 with InSite ENABLED and its software is below V2.5,
turn off the scanner before you turn off the modem. If you dont do this, the
LOGIQ 500/400 may hang during the power off process.

InSite Status Messages


Messages appear on the image monitor to let the customer know whether InSite
is watching, troubleshooting, or transferring files.

InSite is enabled (500/400)


This message shows that access to the LOGIQ t 500/400 machine is enabled.
InSite observation active (700)
This is a non disruptive mode that enables InSite personnel to observe your
operation of the machine to help them understand a problem.

InSite diagnostics active (700)


t
You cannot use the LOGIQ 700 when InSite Diagnostics are active. If you
need to interrupt the connection, you could recycle power.

InSite image transfer HR:MN:SC (700)


A transfer of a file between your machine and InSite is taking place. This
message estimates how much longer it will take to complete the transfer.

Insite Unavailable: Diags Active (700)


Once InSite is connected, [Code I] will not work to toggle InSite or diagnostic
PC access. Use the EXIT in the menu bar of the diagnostic software to put the
system back into applications. Then you may prep the machine for InSite
access with [Code I] before they connect.

Please notice that you may use the items in the 700 service menu bar without
losing the applications mode; it is selecting 700 Diagnostics in the menu bar that
puts the machine into Disruptive service mode. It is a proper exit that clears it.

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Modem Status
Illustration 3 US Robotics LED indicators

HS High Speed
AA Auto Answer
CD Carrier Detect (DCD)
HS AA CD OH RD SD TR MR RS CS SYN ARQ
VOICE/DATA
OH Off Hook
RD Receive Data
SD Send Data
TR Terminal Ready (DTR)
MR Modem Ready/ Test Mode
RS Request to Send (RTS)
CS Clear to Send (CTS)
SYN Synchronous Mode
ARQ Automatic Repeat Request

Illustration 4 Motorola Indicators

MOTOROLA
codex

RD TR RI/OH

3265 FAST
TD CD RC/NC

RD Receive Data flashes when the modem passes received data to the MC.
TR Terminal Ready flashes when modem detects DTR from the MC.
RI Ring Indicator ON when an incoming call is ringing.
/OH Off Hook ON when the modem is off hook and connected to the phone line.
TD Transmit Data flashes when the modem accepts data to be transmitted from the MC
CD Carrier Detect ON when modem detects a carrier signal
RC / Remote Control flashes when modem is under remote configuration or control of a
NC Network Control network management system

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Motorola 326X Setup


Illustration 5 Motorola 326X Back Panel

1. On/Off switch
2. Modem power cable plug
3. Cord to phone outlet
4. For phone connection (Not Recommended)
5. Dip switch settings
6. RS232 control cable to SERVICE port of LOGIQ t
1 2

3 4
5

OFF

1 2 3 4 5 6

Keep up Data Front Panel Reinit to AT & V.25 bis Keep up


Indicator Disable factory disable
settings

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Motorola 326X Setup, continued
This setup may not work in all countries. The TELCO OPTIONS depend on
your countrys telephone company. Please see the Motorola 326X Family
Modem Users Guide for Country Specific Information. All parameters are
summarized in the table starting on page

Illustration 6 Motorola Code 3265X Family Modem

MOTOROLA
codex

104 108 125


RD TR RI/OH

3265 FAST
TD CD RC/NC
103 109

RD TR RI/OH
RETURN ENTER
104 108 125

103 109

TD CD RC/NC

Procedure
1 Plug in power cable for modem. Do not plug in the control or phone cable.
2 Open door on front of modem. You will see an horizontal LCD window, six LED
lights, and four buttons labeled:
RETURN an arrow pointing to the upper left
B an arrow pointing down
"
I an arrow pointing to the right
ENTER three concentric circles.
3 Turn modem on, and wait until Self Test is complete.
The LCD display will say 3265 Ready.
4 Press the RETURN button. The LCD display will say Disconnect T/D?
continued on next page

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Motorola 326X Setup, continued


5 If setting up for the 500/400, press the I "
button (repeatedly) until the LCD
says: Select Options = 1. Use this for the 700 but for the 500/400 press the
B button (repeatedly) until the LCD says: Select Options : 4, then press
and hold the ENTER key until the LCD blinks.
6 If setting up for the 500/400, press the I " button (repeatedly) until the LCD
says: Select Changes = 1. Use this for the 700 but for the 500/400 press the
B button (repeatedly) until the LCD says: Select Changes : 4, then press
and hold the ENTER key until the LCD blinks.
7 If setting up for the 500/400, press the I "button (repeatedly) until the LCD
says: Power Up In : Old Press the B button until the LCD says : Power Up
In : 1 until it says: Power Up In : 4 for the 500/400.
Press and hold the ENTER key until the LCD blinks.
8 Press the I "button (repeatedly) until the LCD says: Reinit Memory?
Press the ENTER key (once), the LCD will say: Reinit All Mem?
Press the ENTER key (once), the LCD will blink and say: 3265 Initial
Press the RETURN button. The LCD display will say Disconnect T/D?
9 If setting up for the 500/400, press the B button (repeatedly) until the LCD
says: EC/DC OPTS. The 700 uses all of the defaults for the EC/DC options.
Press the I " button (repeatedly) until the LCD says: DC = Enabled
Press the Bbutton (repeatedly) until the LCD says: DC : Disabled
Press and hold the ENTER key until the LCD blinks. Press the RETURN button.
10 Press the B button (repeatedly) until the LCD says: ACU OPTS
11 Press the I " button (repeatedly) until the LCD says: Answer = Manual
Press the B button until the LCD says: Answer : Ring #1 or whatever you
prefer. Press and hold the ENTER key until the LCD blinks.
12 Press the I " button (repeatedly) until the LCD says: Char Length = 10
If for the 500/400, leave at 10. If for the 700, press the B button (repeatedly)
until the LCD says: Char Length : 8 Press the ENTER key until the LCD
blinks.
13 Press the I "button (repeatedly) until the LCD says: Parity = V.25bis
Press the B
button (repeatedly) until the LCD says: Parity : Space
Press the ENTER key until the LCD blinks.
Press the RETURN button. The LCD display will say ACU OPTS
14 Press the B button (repeatedly) until the LCD says: TERMINAL OPTS
15 Press the I " button until the LCD says: DTE Rate = Auto
Press the B button (repeatedly) until the LCD says: DTE Rate : 19.2 (38.4
for PowerPC units) if 700 or it says: DTE Rate : 9600 if for the 500/400.
Press the ENTER key until the LCD blinks.
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Motorola 3265 Setup, continued


16 Press the I "
button (repeatedly) until the LCD says: Flow = XON/XOFF
Press the B button (repeatedly) until the LCD says: Flow : RTS/CTS
Press and hold the ENTER key until the LCD blinks.
17 Press the I " button (repeatedly) until the LCD says: RTS = HIGH
Press the B button (repeatedly) until the LCD says: RTS : Normal
It should already be set to Normal if 500/400 setup from Option Set 4. Refer to
step 5. To save a change, press and hold the ENTER key until the LCD blinks.
18 Press the I "button until the LCD says: CTS = Normal
Press the Bbutton (repeatedly) until the LCD says: CTS : AsynsSync
It may already be set to AsyncSync if 700 setup from Option Set 1. Refer to step
5. To save a change, press and hold the ENTER key until the LCD blinks.
19 Press the I "button (repeatedly) until the LCD says: DCD = HIGH
Press the Bbutton (repeatedly) until the LCD says: DCD : Normal
It may already be set to Normal if 500/400 setup from Option Set 4. Refer to
step 5. To save a change, press and hold the ENTER key until the LCD blinks.
(Wink ok too: means DCD is always ON except momentarily after a disconnect.)
20 Press the I "
button (repeatedly) until the LCD says: DCD Loss Dis = S10
Press the B
button (repeatedly) until the LCD says: DCD Loss Dis : 3S
Press and hold the ENTER key until the LCD blinks.
21 If setting up for the 500/400, press the I" button (repeatedly) until the LCD
says: Ext Cntl = Pin 20. The 700 uses this default. However, if setting up
for the 500/400, press theB button (repeatedly) until the LCD says: Ext Cntl
= Pin 14
Press and hold the ENTER key until the LCD blinks.
22 Press the RETURN button. The LCD display will say TERMINAL OPTS
23 Press the B button (repeatedly) until the LCD says: TELCO OPTS
24 Press the I " button (repeatedly) until the LCD says: DL Tx Level = 0
Press the B button (repeatedly) until the LCD says: DL Tx Level : 8
or 10 if your modem cannot be set to eight if for the 700 and DL Tx Level :
15 if for the 500/400. Press and hold the ENTER key until the LCD blinks.
25 Press the RETURN button twice.
26 When the LCD displays Disconnect T/D?, press the I "button (repeatedly)
until the LCD says: Save Changes = 1. for the 700 or Save Changes : 4
for the 500/400. Then press and hold the ENTER key until the LCD blinks and
says: Save Completed!
The Motorola Codex 3265 Fast modem is now programmed for the . There
should be one green LED lit; it should be CD. Whenever the modem is turned
on, it should reload the setting saved in memory 1 if 700 or memory 4 if 500/400
and be ready.

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Motorola Settings
Use the DOWN arrow on the Motorola modem to move to the next OPTION or
VALUE. If you have an option type displayed, the DOWN arrow will move you to
the next option type. If you are within an option, meaning a setting within that
option is displayed, the DOWN arrow will take you to the next value for that
setting within that option.

Use the RIGHT arrow to display the next Setting within the current OPTION.
Most values are the default values. Not all Options or Settings are listed here.
There might be some variation between models too.
ENTER
Use the modems ENTER button to change a settings value to the currently
displayed one or to perform the process listed as a question. If you press
ENTER when the Disconnect T/D? appears, this toggles the modem
between Talk and Data, between being used as a modem or setting its values.

Option Setting LOGIQ LOGIQ 700 Comments


400/500
Disconnect T/D? This first section is needed for the 500 only
DTE 9.6 COMMAND
PhaseJitter 2dg 0dg
Select Options 4 1 must change 500 from default
Save Changes 4 1
Power Up In 4 1
Reinit Mem? ENTER ENTER sets 500 modem to Option 4 defaults &
the 700 modem to the Option 1 ones
TEST OPTS No changes from defaults needed in this section
Test End Test End Test
Accept RDL On On
MODULATION OPTS
Line Dial Dial
Mod V32bis Auto V32bis Auto
Auto Type CCITT CCITT
Low Speed CCITT CCITT
Max Rate 9600 19.2, 19.2 and 38.4 baud requires the Fast
38.4 (units model
with PowerPC)
Min Rate 300 300
Fast Call Off Off
AdaptiveRate On On
Mode Originate Originate 500 must change Option 4 default
Clock Internal Internal
Retrain High BER High BER
Longspace Off Off
PSTN On On
RESTORAL OPTS
HoldDialine Off Off

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Option Setting LOGIQ LOGIQ 700 Comments
400/500
EC/DC OPTS Only 500 setup changes needed here
Mode Auto Rel Auto Rel
Buffers Regular Regular
EC V.42 V.42
DC Disabled Enabled must change 500 from default
Break Destruct Destruct
Modem Flow On On
Delay Off Off
EC ID Default Default
ACU OPTS
ACU Select AT AT
AT Form Async Async
V25Form Bitsync Bitsync
No ACU Form Async Async
Default Dial Off Off
Answer Using S0 Ring #1 set up as site prefers
Async Echo Off On (OFF on must change 500 from default
units with
PowerPC)
Char Length 10 8 must change 700 from default
V25 Char ASCII ASCII
Sync Idle Char Char
V25Resp V25bis V25bis
Parity Space Space must change from default V.25bis
AT Msg Before CD Before CD
RsltCode Orig Enable must change 500 from default
RstForm Numeric Verbose set up as site prefers
Con Msg DTE Rate DTE Rate
Rel Msg Off Off
LPDA2 Addr FF FF
LPDA2 ID 326x 326x
LPDA2 Det Enab Enab
Call Progress 4 0 must change 500 from default

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Motorola Settings, continued


Option Setting LOGIQ LOGIQ 700 Comments
400/500
TERMINAL OPTS
DTE Rate 9600 19.2, must change from default Auto
38.4 (units
with PowerPC)
Flow RTS/CTS RTS/CTS must change from default XON/XOFF
Speed Conver On On
DTR 108.2 High must change 500 from default
RTS Normal Normal must change 700 from Option 1 default
CTS AsyncSync AsyncSync must change 500 from Option 4 default
RtsCts Delay 0 0
DCD Normal Normal must change 700 from Option 1 default
RemRTS/DCD Codex Codex
DCD Loss Dis S10 3s may need to change from default
DSR High High must change 500 from Option 4 default
Overspeed 1% 1%
DTR Delay S25 S25
DTE Ct 140 Off Off
DTE Ct 141 Off Off
Ext Select Off Off
Ext Cntrl Pin 14 Pin 20 must change 500 from default
Inactivity Off Off
TELCO OPTS These defaults and choices depend on your country; whats
listed may not be what the modem offers or you should select
Telco RJ11C RJ11C select phone jack type at your site
DL Tx Level 15 8 or 10 must change 700 from default
LL Tx Level 0 0
Line Compen Off Off
Speaker Dialing Dialing
Volume Medium Medium
Netwrk Comp Off Off
DIALING OPTS These settings depend on the sites preferences
Pause Delay 3 3
Dial Wait 4 2
Dial Tone Tone
Call Timeout 45 45

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Definitions
CCITT Consultative Committee for International Telephone and Telegraph is an
organization that sets worldwide voice and data communications standards.
CTS Serial control signal from the DCE that stands for Clear To Send.
DICOM Digital Imaging and COmmunication in Medicine is an image format standard which
the industry is trying to standardize to replace the ACR (American College of
Radiology) NEMA standard. It is designed with PACs, Ethernet, networking type
applications in mind so that image formats between modalities and suppliers would
be transferrable on electronic networks.
DSR Serial control signal from the DCE that stands for Data Set Ready.
DCE Data Communications Equipment usually refers to a modem.
DTE Data Terminal Equipment is an EIA term that refers to a digital device designed
or configured to provide data, such as a computer or peripheral. RS232 signals
move in one prescribed direction relative to the DCE or DTE. The serial
interfaces on the bulkhead are configured as DTE.
EIA Electronic Industries Association is a US government department that provides
the latest electronic related standards for engineers and manufacturers.
ISDN Integrated Services Digital Network is a service that phone companies provide
that transfers five times more data than traditional analog phone lines.
modem Device used to transmit digital information across phone lines. It is an
abbreviation for ModulatorDemodulator.
RXD Serial data from the DCE to the DTE that stands for Received Data. It is input to
the MC from a peripheral or modem.
TXD Transmitted Data, serial data from the DTE to DCE. In this system it is serial
data from the MC via PIA to a peripheral or modem.
V.32 A CCITT standard for 4800 and 9600 baud modem communications. V.32
modems transfer data at 9600 bps unless phone line quality is bad. Until it
improves, the modem transfers at 4800 bps.
V.32bis A CCITT standard for modem communications that extends the V.32 connection
rate range in the following steps: 4800, 7200, 9600, 12 k, and 14.4 k bps. These
modems fall back one speed at a time as phone line quality worsens, or up one
as it improves.
V.34 A CCITT standard for modem communications that can transfer data up to 28.8
(or 33.6 kbps with certain software and hardware compatibilities). However most
phone lines make it rarely possible to reach these speeds.
V.42 A CCITT standard for modem communications that improves throughput by
correcting errors and compressing data that is uncompressed.
V.Everything A CCITT standard for modem communications that improves throughput by
adapting to the modem to which it connects and using optimal protocols.
V.Everything56k A CCITT standard for modem communications that improves throughput by
adapting to the modem (56k or less) to which it connects and using optimal
protocols.

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