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Journal of Applied Psychology 2016 American Psychological Association

2016, Vol. 101, No. 12, 17211729 0021-9010/16/$12.00 http://dx.doi.org/10.1037/apl0000156

RESEARCH REPORT

Beware of Those Left Behind: Counterproductive Work Behaviors Among


Nonpromoted Employees and the Moderating Effect of Integrity
Saul Fine, Judith Goldenberg, and Yair Noam
Israel Defense Forces, Tel Hashomer, Israel

Promotion decisions focus primarily on the successes of those selected, with surprisingly little attention
This article is intended solely for the personal use of the individual user and is not to be disseminated broadly.

given to the outcomes of those rejected. Negative emotional reactions among rejected candidates, for
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example, may motivate retaliations against the organization in the form of counterproductive work
behaviors (CWBs). Indeed, in a sample of 568 military officer training candidates, we found a greater
incidence of CWB among rejected versus accepted candidates, which peaked within 6 months after
promotion decisions were made (d .44) and gradually decreased thereafter. We also found that overt
integrity moderated the relationship between promotion decisions and CWB, whereby rejected candidates
with high levels of integrity engaged in less CWB than did rejected candidates with low integrity.
Practical implications for mitigating CWB in cases of nonpromotion and considerations for more
accurately evaluating the utility of promotion decisions are discussed.

Keywords: counterproductive work behaviors, promotion, selection, integrity, military

Although more than a century of research has supported the 1991; Rumsey, 2012). Such expectations may be presumptuous,
utility of personnel assessment and selection processes (Ryan & however, when considering the negative emotional effects of being
Ployhart, 2014), they are, by their very nature, centered on the rejecteda decision that invariably curtails candidates future
behavioral outcomes of the candidates selected. As such, these career opportunities in the organization (Truxillo, Steiner, & Gil-
processes virtually ignore the behaviors of another significant liland, 2004). Accordingly, the emotional reactions of some dis-
group of individualsrejected candidates. Certainly, in most pre- gruntled employees for being rejected may understandably influ-
employment selection scenarios, rejected candidates never enter ence the quality of their future job performance and perhaps even
the organization, making their subsequent behaviors entirely the- lead to counterproductive work behaviors (CWBs), which are, by
oretical. In other selection scenarios, however, such as in the case definition, damaging to the organization and/or its members (Rob-
of employee promotions, rejected candidates may remain em- inson & Bennett, 1995). The purpose of the present study, there-
ployed in the organization, where their future behaviors are still fore, was to examine the incidence of CWB among nonpromoted
extremely pertinent. And yet, the behaviors of nonpromoted em- employees.
ployees have been greatly understudied (Hausknecht, Day, & Still, the relationship between nonpromotion and CWB may be
Thomas, 2004). more complex, given that an individuals decision to engage in
The lack of research on this topic is somewhat surprising, given CWB is generally dependent not only upon situational stressors,
the prevalence of structured promotion selection procedures and such as a negative promotion decision, but on personal dispositions
their potential organizational impact. In military organizations, for as well, such as integrity (Sackett & Devore, 2001). High integrity
example, officer training candidates are routinely assessed using (and its related constructs) has been shown to inhibit the engage-
batteries of psychological assessments at officer selection centers ment in CWB following a variety of situational stressors and
(OSCs), and rejected candidates are then summarily returned to perceived injustice, whereas low integrity can elicit such behav-
their units, expected to resume their original duties as usual (Jones, ioral reactions (Bowling & Eschleman, 2010; Fine, Horowitz,
Weigler, & Basis, 2010; Zhou, Meier, & Spector, 2014) but has yet
to be studied with respect to nonpromotion. Indeed, understanding
the degree to which integrity may inhibit or elicit CWB may help
This article was published Online First August 18, 2016.
organizations better manage the potential outcomes of negative
Saul Fine, Judith Goldenberg, and Yair Noam, Israel Defense Forces,
Tel Hashomer, Israel.
promotion decisions. In light of this, the present study also inves-
An earlier version of this article was presented at the 31st Annual tigated the degree to which integrity may moderate the relationship
Conference of the Society for Industrial and Organizational Psychology, in between nonpromotion and CWB.
Anaheim, California in April 2016.
Correspondence concerning this article should be addressed to Judith Nonpromotion as an Antecedent of CWB
Goldenberg, Selection System Development Branch, Behavioral Science
Center, Israel Defense Forces, Military Post 01172, Tel Hashomer, Israel In preemployment selection, rejected applicants have been
52621. E-mail: judyg@zahav.net.il shown to perceive greater organizational injustice (i.e., the belief

1721
1722 FINE, GOLDENBERG, AND NOAM

that the decision process and/or the decision outcome are unjust), tionship between nonpromotion and CWB in the military is espe-
with more negative attitudes toward the organization (Bauer, Mc- cially imperative.
Carthy, Anderson, Truxillo, & Salgado, 2012). Although far less From a theoretical perspective, CWB that is committed in re-
research is available on the reactions of rejected promotion can- taliation to perceived organizational injustices due to nonpromo-
didates (Ford, Truxillo, & Bauer, 2009; Hausknecht et al., 2004), tion can be understood in terms of frustrationaggression theory
their emotional reactions may be arguably more intense than those (Fox & Spector, 1999). Nonpromotion meets Spectors (1997)
of rejected new job applicants for several reasons. First, as de- definition of a frustrator, that is, an event that interferes with the
scribed by Truxillo et al. (2004), promotion candidates have an achievement of an individuals personal goals at work. And, ac-
existing relationship and work history with their organizations, in cording to Spector, frustrators that are perceived to be unjust may
which the candidates have undoubtedly invested significant time lead to an emotional state of stress and experienced frustration,
and effort to perform well and develop professionally. In addition, which may in turn materialize into acts of CWB. In addition, these
during this time, candidates may have likely developed a sense of emotional states may be heightened by a lack of control in ones
organizational commitment and already be familiar with the new work (see also Allen & Greenberger, 1980) and when the frustrator
This article is intended solely for the personal use of the individual user and is not to be disseminated broadly.

jobs requirements and its selection procedures. In this context, influences ones self-esteem (see also Fox & Spector, 1999), such
This document is copyrighted by the American Psychological Association or one of its allied publishers.

and on the basis of fairness heuristic theory (Lind, 2001), some as in the case of military nonpromotion, as noted earlier.
nonpromoted candidates may perceive their rejections to be unjust Two related theories, equity theory (Adams, 1963) and norm
and experience strong emotional reactions as a result (Ford et al., reciprocity theory (Gouldner, 1960), can also explain retaliatory
2009; Gilliland, 1993; Huo, Smith, Tyler, & Lind, 1996), including CWB responses to nonpromotion, whereby some employees may
negative job satisfaction (Ambrose & Cropanzano, 2003; Garca- attempt to get even with their employers for their perceived
Izquierdo, Moscoso, & Ramos-Villagrasa, 2012). Moreover, by injustice and inequity. Supporting these theories, greater perceived
comparing themselves to their promoted peers, whom the rejected injustice and negative affect has been reported among nonpro-
candidates may know personally and feel equally qualified, rejec- moted employees (Ambrose & Cropanzano, 2003; McCarthy,
tion decisions can be humiliating and threatening to their self- Hrabluik, & Jelley, 2009; Schaubroeck & Lam, 2004), and a good
esteem (Ambrose & Cropanzano, 2003; Hallier & James, 2000; deal of empirical evidence from other settings has indicated that
Ryan & Ployhart, 2000). perceived injustice may in fact lead to various types of interper-
In military promotion settings, these negative reactions may be sonal and organizational targeted CWB (Berry, Ones, & Sackett,
enhanced further still, due to the militarys unique organizational 2007). Accordingly, these complementary theories would suggest
culture. Soeters and Recht (1998) characterized military culture as the following hypothesis:
having high social hierarchies, for example, in which status and
authority are defined primarily by promotion and rank, with a Hypothesis 1: Nonpromoted candidates will exhibit more
significant gap existing between officers and nonofficers that is CWB than will promoted candidates.
highly sought after. Furthermore, the bureaucracy and collectivism Although CWB may be a fairly straightforward outcome of the
in the military afford rank-and-file soldiers little choice in their job emotional reactions to being denied promotion, the extent to which
assignments, for which they may be required to engage in unde- such emotional reactions and their behavioral outlets may persist
sirable operations that are physically and emotionally challenging. of over time has remained largely unclear. Understanding the
As a result, promotions offer rank-and-file soldiers not only an potentially transient nature of retaliatory CWB is critical to eval-
opportunity for higher status and privilege but new job alternatives uating the full possible impact of damages due to nonpromotion,
as well, which rejected applicants are formally denied. Finally, such that short-lived counterproductivity may be relatively toler-
unlike commercial organizations, where employees can choose to able and/or manageable compared to such behaviors that persist
quit following negative promotion decisions, no such option is over long periods of time.
available in the military, and rejected candidates may be required Although the long-term acts of CWB in response to specific
to remain in their positions for extended periods of time with little work stressors have not been well studied, both emotional and
or no alternative options. cognitive theories would hypothesize a decrease in retaliatory
In terms of a behavioral outlet for these emotional reactions, it CWB over time. According to equity theory (Adams, 1963) and
is reasonable to assume that at least some rejected candidates may reciprocity theory (Gouldner, 1960), for example, at some point
be motivated to retaliate against the organization in the form of after having engaged in CWB, rejected candidates will feel that
CWB (Skarlicki & Folger, 1997). Indeed, Ford et al. (2009) equity or reciprocity has been restored and will then cease to be
hypothesized that CWB would be a logical outcome for some motivated to engage in further CWB. Cognitive dissonance (Fest-
rejected promotion candidates. In support of this idea, and in the inger, 1957) would also hypothesize a lessening of CWB over
only study located on this topic, Schwarzwald, Koslowsky, and time, by maintaining that nonpromoted employees will slowly
Shalit (1992) found a greater degree of perceived injustice and adjust their attitudes to be more consistent with their current
absenteeism among nonpromoted candidates in a large service situations and behaviors and thus become more complacent about
organization when compared to promoted candidates. Although their nonpromoted positions. This feeling of complacency may be
absenteeism is certainly counterproductive, a more-thorough in- strengthened by confirmation bias (Nickerson, 1998), when, for
vestigation of a wider range of CWBs and rule breaking is still example, rejected soldiers experience individual achievements in
needed. Moreover, because the adherence to rules and regulations their current roles and/or after hearing from their promoted col-
is fundamental for soldiers effectiveness and physical safety (Bor- leagues about the difficulties of officer training school and the
man, Motowidlo, Rose, & Hansen, 1987), understanding the rela- added responsibilities of being officers. Altogether, it is reasonable
CWB AND NONPROMOTED EMPLOYEES 1723

to expect the incidence of CWB among nonpromoted soldiers to Method


steadily lessen over time. The following was therefore hypothe-
sized:
Sample
Hypothesis 2: CWB incidents among rejected applicants will
decline over time. This study included a sample of 568 officer candidates from a
Middle Eastern army. The candidates were all serving mandatory
The Moderating Effect of Integrity military duties in noncombat positions (e.g., logistics, personnel, and
intelligence corps) and had already been enlisted in the army for an
In addition to situational stressors at work, personal traits are a average of 12.9 months (SD 6.01) at the date of testing. Of the
well-researched antecedent of CWB. And, one of the more- candidates, 54.4% were male (n 309) and 45.6% were female (n
prevalent personal antecedents of CWB is overt integrity (Berry et 259). The candidates average age was 19.3 years (SD .83).
al., 2007). Overt integrity taps individuals attitudes and opinions
toward CWBs, such that the perceived frequency of CWBs (i.e.,
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projectiveness), leniencies toward offenders (i.e., punitive- Measures


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ness), justifications for CWBs, and admissions of past involve-


Integrity. Overt integrity was measured using the Military
ment in CWB, reflect low overt integrity and a higher risk for
Integrity Test (MIT; Fine et al., 2016). The MIT yields an overall
future engagement in CWB (Murphy, 1993; Sackett & Wanek,
integrity score and four subscales: rationalization, punitiveness,
1996). Accordingly, overt integrity measures are based on attitude
projectiveness, and admissions. Each subscale consists of 12
behavior theory (Ajzen & Fishbein, 1977), whereby the previously
Likert-type items, for a total of 48 items, rated on a 5-point scale
mentioned attitudes toward CWB are indicative of possible future
ranging from 1 (strongly disagree) to 5 (strongly agree). Sample
engagement in CWB, as well as on the principle of behavioral
items include It is okay not to obey an order, if you think the
consistency, whereby past performance predicts future perfor-
commander is incorrect (rationalizations) and Any incident of
mance (Wernimont & Campbell, 1968). Finally, in terms of con-
physical fighting should be strictly punished (punitiveness). The
struct validity, overt integrity is typically associated with the Big
MIT was modeled after traditional overt integrity tests, with con-
Five traits of conscientiousness, agreeableness, and emotional sta-
textually adapted items for the military, and its development and
bility (Berry, Sackett, & Wiemann, 2007).
validity have been reported previously for similar samples of
Meta-analytic evidence has estimated overt integrity tests va-
officer training candidates (Fine et al., 2016).
lidity for predicting CWB (self- and other-reports) in a variety of
Counterproductive work behaviors (CWB). CWB was mea-
civilian settings to range between .38 and .55 (uncorrected: .30 and
sured as the total number of individually recorded infractions for each
.39, respectively; Ones, Viswesvaran, & Schmidt, 1993; Van Id-
participant, taken at five consecutive 6-month periods following test-
dekinge, Roth, Raymark, & Odle-Dusseau, 2012). In the military,
ing (i.e., 6 months, 12 months, 18 months, 24 months, 30 months).
recent primary studies have found similar validity indices for overt
These data were derived from the armys manpower database and
integrity in predicting soldiers behavioral infractions and miscon-
included various types of misconduct, such as indiscipline (e.g.,
duct (Fine, Goldenberg, & Noam, 2016; Marcus, te Nijenhuis,
verbal or physical aggression), property theft (e.g., equipment, sup-
Cremers, & van der Heijden-Lek, 2016). The following was there-
plies), negligence (e.g., sleeping on duty, inappropriate use of equip-
fore hypothesized:
ment), and refusal to follow orders, although specific types of mis-
Hypothesis 3: Overt integrity will negatively relate to CWB in conduct per participant were not available.
the military.

Beyond this bivariate relationship, integrity-related measures Procedure and Analyses


have been found to moderate the relationship between situational
The MIT was administered at the armys Officer Selection Center
stressors and CWB, whereby high integrity is associated with
(OSC) in 2012 and 2013 as part of its standard selection and assess-
lower CWB (Fine et al., 2010). Marcus and Schulers (2004)
ment process for junior officers (i.e., 2nd lieutenants). In order to
self-control theory provides an interesting conceptual explanation
establish an approximate baseline for behaviors, we analyzed CWB
for such interactions, in terms of motivational and controlling
incidents reported 4 months prior to the OSC and found no significant
factors. Specifically, situational stressors are considered to be
differences between the subsequently accepted and rejected candi-
motivational triggers for retaliating in the form of CWB, whereas
dates, t(565) 1.64, p .05. Moreover, OSC decision makers did
integrity is a personal control mechanism that can inhibit such
not have access to prior CWB recordings, and this was therefore not
negative behavioral reactions. Accordingly, within the context of
a consideration in their selection decision. All candidates were noti-
nonpromotion, although nearly all rejected candidates are likely to
fied of their selection decisions via their unit commanders within a
be disappointed, those with low integrity may be less inhibited
maximum of 2.5 weeks, and no specific reasons were given to
about retaliating following rejections when compared to candi-
rejected applicants as to why they were not accepted. Immediately
dates with high integrity, which would enhance the relationship
following the OSC, all candidates returned to their original military
between nonpromotion and CWB when integrity is low. We there-
units to carry out their regular soldiering duties until accepted candi-
fore hypothesized the following:
dates began Officer Training Course (OTC) approximately six
Hypothesis 4: Overt integrity will moderate the relationship months later. For this reason, the primary behavioral criteria for
between nonpromotion and CWB, such that high integrity will comparing accepted and rejected candidates, while both groups per-
weaken the relationship and low integrity will strengthen it. formed similar job roles, was CWB 6 months after OSC.
1724 FINE, GOLDENBERG, AND NOAM

Results Table 2
Total CWB Incidents Over Time for Rejected and
Descriptive statistics and intercorrelations can be found in Table Accepted Candidates
1. Of the 568 total promotion candidates, 65.1% (n 370) were
accepted into the next available OTC, and the remainder were Rejected Accepted
rejected. Regarding the bivariate correlations, integrity was corre- (N 198) (N 370)
lated with promotion decisions (.20), which was to be expected, Time from OSC M SD M SD
because the integrity scores served as a partial consideration in the
final promotion decision process. Despite this fact, because both 4 to 0 monthsa .12 .38 .07 .29
16 monthsb .25 .53 .07 .26
accepted and rejected applicants returned to their respective units 712 months .20 .57 .08 .31
for approximately six months after testing and were monitored 1318 months .16 .50 .10 .33
over the same period of time thereafter, there was effectively no 1924 months .09 .37 .09 .40
range restriction on the predictors, as might otherwise have been 2530 months .01 .10 .05 .27
the case in a preemployment selection setting. Therefore, no such Note. CWB counterproductive work behavior; OSC Officer Selec-
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statistical corrections to the correlation coefficients were neces- tion Center.


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a
sary. Pre-OSC baseline CWB (note that pre-OSC is a 4-month period, whereas
post-OSCs are 6-month periods). b Accepted candidates began officer
In support of Hypothesis 1, promotion decisions were negatively
training school after 6 months.
related to CWB, indicating that rejections led to greater CWB in
the following 6 months (.23; Cohens d .44). This result was
maintained after controlling for either integrity (b .20, p (.19), and this was maintained after controlling for selection
.001) or baseline CWB (b .225, p .001) prior to the decision outcomes (b .15, p .001). On the subscale level, all
promotion decision. The correlation between promotion decision four overt integrity subscales predicted CWB to a similar degree
and CWB was far weaker, although still significant, after 12 (.13 to .17). Although gender has sometimes been associated
months (.13) and became nonsignificant for CWB measures with CWB and integrity in civilian settings, with a slightly greater
thereafter. To better measure the trends in CWB over time, we degree of CWB incidence and lower integrity scores among males
used a factorial analysis of covariance for repeated measures after (Berry, Ones, & Sackett, 2007; Berry, Sackett, & Wiemann, 2007),
first controlling for baseline CWB. The results indicate a signifi- no such relationships were found here. Gender was therefore
cant interaction between CWB and promotion decisions F(4, excluded from further analyses.
562) 8.72, Wilkss .94, p .001, 2 .06, with a Hierarchical regression analyses were used to examine the hy-
significant linear trend for nonpromoted candidates CWB over pothesized moderating effects of overt integrity on 6 months CWB
time, whereby CWB incidents lessened, as proposed by Hypoth- (see Table 3). In support of Hypothesis 4, integrity moderated the
esis 2, F(1, 196) 28.67, p .001, 2 .13. Accepted appli- relationship between promotion decision and CWB, whereby this
cants CWBs, on the other hand, did not change linearly over time, relationship (i.e., reactions to being rejected) was stronger among
F(1, 368) 0.24, p .05, 2 .00 (see Table 2 and Figure 1). individuals with lower levels of integrity compared to individuals
Supporting Hypothesis 3, overall integrity was significantly with higher levels of integrity. The interaction effects are plotted in
correlated with CWB 6 months after the selection decisions Figure 2, wherein low integrity refers to 1 standard deviation

Table 1
Means, Standard Deviations, Correlations, and Internal Reliabilities

Variables M SD 1 2 3 4 5 6 7 8 9 10 11 12 13

Demographics
Gendera 1.54 .50
Integrity
1. Overall 4.25 .38 .01 (.91)
2. Admissions 4.55 .45 .10 .78 (.82)
3. Projectiveness 4.02 .65 .12 .79 .45 (.88)
4. Rationalizations 4.30 .43 .01 .81 .57 .49 (.77)
5. Punitiveness 4.10 .45 .03 .67 .40 .27 .47 (.74)
CWBb
1. 4 to 0 monthsc .09 .32 .06 .05 .08 .08 .01 .03
2. 16 months .13 .38 .01 .19 .16 .13 .17 .14 .11
3. 712 months .13 .42 .02 .16 .10 .16 .12 .09 .01 .16
4. 1318 months .12 .40 .02 .04 .01 .10 .00 .00 .00 .08 .15
5. 1924 months .09 .39 .08 .03 .05 .00 .01 .04 .04 .04 .02 .02
6. 2530 months .04 .22 .07 .03 .03 .01 .05 .03 .04 .04 .01 .01 .00
Promotion decisiond .65 .48 .05 .20 .15 .15 .15 .15 .07 .23 .13 .08 .00 .09
Note. N 568. Reliability coefficients are presented on the diagonal. CWB counterproductive work behavior.
a
Male 1; female 2. b Total incidents during the reported period. c 4 to 0 months refers to pre-Officer Selection Center baseline CWB. d
1 accepted;
0 rejected.

p .05. p .01.
CWB AND NONPROMOTED EMPLOYEES 1725

0.3 hypotheses. And yet, individual perceptions and situations may


still likely vary (e.g., some candidates may have been keener to
0.25
become officers than were others). Accordingly, measuring per-
ceived injustice and emotional reactions in future studies may
0.2
provide a clearer picture of their mediating effects and help to
Rejected
CWB

0.15 further validate the theoretical underpinnings of the current find-


Accepted ings.
0.1 In addition to investigating the influence of nonpromotion on
CWB, another important aspect of the present study was the
0.05
inclusion of integrity. Indeed, any predictive model of CWB is
0 arguably incomplete without including at least some personal
1-6 7-12 13-18 19-24 25-30 antecedents in addition to situational antecedents (Sackett & De-
Time (months) after promotion decision vore, 2001). It was therefore important for us to include integrity,
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which is perhaps the most consistently studied personal antecedent


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Figure 1. Mean incidents of counterproductive work behaviors (CWBs) of CWB. In the present case, as with other situational stressors that
over time following promotion decisions for rejected and accepted candi- lead to negative affect and job dissatisfaction (e.g., Colbert,
dates.
Mount, Harter, Witt, & Barrick, 2004; Fine et al., 2010), integrity
proved to buffer the relationship between the nonpromotion and
CWB. In other words, as hypothesized here and conceptualized
and high integrity refers to 1 standard deviation, with the
previously by Marcus and Schuler (2004), integrity seems to help
following simple slopes: low overt integrity: .22, p .001; high
to inhibit the retaliatory response to negative promotion decisions.
overt integrity: .09, p .05.1
From an organizational perspective, it is interesting to consider
the implications of these findings. We theorized that retaliation in
Discussion response to nonpromotion is related to perceived fairness. There-
Promotions almost invariably provide employees with profes- fore, although rejection may nearly always be considered a nega-
sional growth, improved working conditions, increased social sta- tive situation, organizations can strive to reduce the degree of
tus, and the recognition of hard work. Therefore, when the oppor- emotional reactions by providing rejected candidates with more-
tunity to achieve these benefits are ostensibly denied by negative detailed explanations of the specific organizational-level consid-
promotion decisions, there are bound to be emotional and behav- erations involved in promotion decisions. In that way, candidates
ioral repercussions. And, although personnel selection researchers may be less likely to attribute rejections to unfairly or inaccurately
and practitioners studying promotion decisions have focused pri- assessed personal deficiencies (Schinkel, van Dierendonck, van
marily on the outcomes of accepted candidates, the present study Vianen, & Ryan, 2011). In support of this approach, Greenberg
is a reminder to beware of the outcomes of those not promoted as (1990) found that sensitive and calming explanations can lessen
well. As such, this study offers new theoretical and practical employee thefts that might otherwise be induced by pay-cut an-
implications for personnel selection, along with several important nouncements. Indeed, in the present study, candidates were not
questions that still remain unanswered. provided with formal explanations regarding their promotion de-
cisions, which might have influenced their perceived justice and
their subsequent behavioral reactions.
Nonpromotion, CWB, and Integrity
Organizations can also take steps to enhance rejected employ-
A fundamental risk of nonpromotion, on the basis of the current ees feelings of satisfaction and autonomy by helping them set new
results, seems to be the increased likelihood that individuals will goals and by allowing them to participate in alternative roles that
engage in CWB. Furthermore, this risk is highest in the period of have additional responsibilities, opportunities for professional de-
time closest to the selection decision, after which the engagement velopment, and social support. Finally, although there is not much
in CWB deceases. This phenomenon was hypothesized to reflect a organizations can do to raise an individuals integrity, organiza-
behavioral outlet for the negative emotional reactions to being tions would benefit from identifying individuals with low integrity
rejected, which becomes less salient over time. Specifically, the and monitoring their behaviors more closely.
results may be collectively explained in terms of frustration
aggression theory (Fox & Spector, 1999), equity theory (Adams,
The Military Setting
1963), and norm reciprocity theory (Gouldner, 1960). Further-
more, the decreased CWB over time supports the notion that Effectively studying nonpromotion, integrity, and CWB re-
perceived equity and reciprocity may be restored by engaging in quired addressing several methodological challenges that were
CWB and may be influenced by cognitive biases over time such uniquely overcome by the inherent nature of military settings.
as cognitive dissonance (Festinger, 1957) and confirmation bias First, to accurately evaluate the operational relationship between
(Nickerson, 1998). nonpromotion and CWB, this study used actual promotion candi-
Nevertheless, given that all of these explanations are hinged on
candidates emotional reactions, it was unfortunate not to have 1
These analyses were replicated with a composite of conscientiousness,
been able to measure candidates actual emotional reactions and agreeableness, and emotional stability as an ad hoc measure of personality-
perceptions directly in this study. Instead, nonpromotion was related integrity, which yielded similar results. Specific results are avail-
treated as a situational stressor from which to broadly test our able upon request from the Saul Fine.
1726 FINE, GOLDENBERG, AND NOAM

Table 3
Results of Hierarchical Regression Analysis for Predicting CWB After 6 Months, and Integrity
as a Moderator

Predictor b SE b R2 R2 F R2

Model 1 .053 31.74


Constant .253 .026
Promotion decision .185 .033 .230
Model 2 .075 .022 13.52
Constant .237 .027
Promotion decision .161 .033 .200
Integrity .058 .016 .152
Model 3 .083 .007 4.52
Constant .226 .027
Promotion decision .154 .033 .192
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Integrity .097 .024 .253


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Promotion Decision Integrity .068 .032 .131


Note. CWB counterproductive work behavior.

p .05. p .01.

dates and CWB incidents, as opposed to student samples and long-term predictive validity designs, such as in the present study,
simulated CWB, for example. Indeed, in contrast to some previous are not readily available for the study of CWB and integrity.
literature, Mikulay, Neuman, and Finkelstein (2001) found limited Despite the advantages of the military setting in the present
evidence for an interaction between integrity and several situa- study, one might question the generalizability to commercial work-
tional factors and consequently attributed part of their inconclusive place settings. The less-hierarchical nature of nonmilitary organi-
findings to their use of fictional vignettes instead of real scenarios. zations, the greater choice in job assignments, the faster transition
In another methodological challenge, Ford et al. (2009) indicated from job roles, and the ability to quit ones job might lessen the
the need to examine promotions in large-size organizations, such emotional effect of a rejection decision and/or allow for other
as in the present study, where the statistical problems associated outlets than CWB to deal more constructively with this outcome.
with small samples are not an issue and where structured assess- In addition, although the use of objectively reported CWB is
ments are more typically used in the promotion selection process. advantageous, it is still recognized that this is an imperfect mea-
Third, objectively reported incidents of CWB, such as those ob- sure that represents only detected incidents and not all committed
servable in the military, are arguably preferable to self-reported offenses.
measures of CWB, due in part to the latters underlying common
method bias, which may lead to spuriously high correlations with Selection Utility and Future Research
other tools (e.g., integrity). Fourth, unlike in the military, in many
commercial organizations, minor infractions are not always reli- In addition to studying CWB as an outcome of rejections, and in
ably recorded, and serious offenders are generally terminated light of the fact that CWB is generally considered to be an
before they can be studied (Van Iddekinge et al., 2012). Finally, independent performance dimension compared to task perfor-
mance and organizational citizenship behaviors (OCB; Sackett,
Berry, Wiemann, & Laczo, 2006; Sackett & Devore, 2001), it
0.35 would be interesting to study the effects of nonpromotion on other
such work behaviors as well. Doing so would provide a unique and
0.3 comprehensive understanding of the behavioral impact of rejection
and selection decisions in general. It is plausible, for example, that
0.25 some employees may engage in CWB even while still performing
their tasks and perhaps even contributing beyond their tasks. In
0.2
Low fact, recent research has found that nonpromotion may also lead to
CWB

integrity
0.15 High
OCB in some situations (Hui, Lam, & Law, 2000).
integrity Evaluating the utility or effectiveness of a selection system,
0.1 whether for hiring or for promoting, should take into consideration
a wide range of performance dimensions. Typically, a selection
0.05 systems utility is estimated on the basis of the outcomes of those
selected (e.g., increased performance), such as the classic Brodgen
0 CronbachGleser model (Gatewood & Feild, 1998). However, the
Rejected Accepted
Promotion decision
potentially damaging behaviors of rejected applicants can, to at
least some degree, detract from the utility gained from the perfor-
Figure 2. Interaction between promotion decisions and overt integrity on mance of those promoted. Unfortunately, estimating the utility of
counterproductive work behaviors (CWBs) after 6 months. Low integ- a selection system in the military is difficult, because the very
rity 1 SD; high integrity 1 SD. concept of monetary values of individual damages and perfor-
CWB AND NONPROMOTED EMPLOYEES 1727

mance are absent. Still, in the past, researchers have suggested Specifically, if one accepts that rejected candidates are likely to be
alternative utility estimates for military settings in terms of man- revengeful against the organization, one might hypothesize that
power savings (Eaton, Wing, & Mitchell, 1985), which could more CWBs would target the organization rather than its members.
possibly be adapted to the present scenarios. An anonymous re- In addition, because serious CWBs (e.g., abuse, sabotage) have
viewer offered the following method for calculating the utility of been found to be more strongly associated with anger and stress
the current findings. By aggregating the beta values in Model 3 of compared to minor CWBs (e.g., withdrawal), which have been
Table 3, the d value between the predicted CWB for rejected associated with boredom (Spector et al., 2006), one might hypoth-
applicants with 1 SD of integrity (.253) and the rejected esize that there would be a greater incidence of serious CWBs as
applicants with 1 SD of integrity (.253) would be approximately well.
.506. Multiplying this value by the SD in CWB (.38) from Table
2 would estimate that high-integrity rejected applicants commit Concluding Remarks
approximately .19 fewer CWBs in the 6 months following rejec-
tion. If 10,000 officer applicants are rejected a year, which is Although there will probably always be disgruntled and re-
This article is intended solely for the personal use of the individual user and is not to be disseminated broadly.

reasonable for some militaries, this translates into a substantial vengeful nonpromoted employees, this study offers insight to
This document is copyrighted by the American Psychological Association or one of its allied publishers.

predicted difference of 1,900 CWBs. better understand their possible negative emotional and behavioral
Along a similar vein, organizations might also consider the reactions and to more accurately estimate the utility of promotion
effect that nonpromoted individuals, and their subsequent behav- decisions in general. Nevertheless, a great deal of additional re-
iors, have on their coworkers. Specifically, the possible influence search is still needed to confirm and build upon the present
that dissatisfied and revengeful nonpromoted soldiers may have on findings in nonmilitary settings and using new measures in order to
the morale of their military unit is not something that has been well better understand the consequences of nonpromotion.
researched and may be of extreme importance, above and beyond
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