The international specialists Services How to ship with DHL Express Shipping tools Zones and rates
DHL EXPRESS
THE INTERNATIONAL
SPECIALISTS
The international specialists Services How to ship with DHL Express Shipping tools Zones and rates
DHL Express is the global market leader and specialist in Their expertise has been further enhanced recently as a
international shipping and courier delivery services, and result of all our employees participating in the companys
weve been building and continuously improving our service award-winning Certified International Specialists (CIS)
for more than 40 years. Key to our success is the strength engagement and development program.
of our global network with more than 100,000 employees
operating in more than 220 countries and territories all This guide enables you to find out how DHL Express
focused on delivering the highest levels of service. can help you with your international shipping needs, and
to see what best fits your needs from our wide range of
But what really sets us apart is the international shipping products and services. Should you have any questions,
expertise of our people. Their knowledge, coupled with please get in touch with your DHL Account Manager or visit
their passion and can-do attitude, delivers a truly us at dhl.com.ph.
world-class service and ensures that your shipments get to
their destination securely and as quickly as possible.
DHL Service & Rate Guide 2017: Philippines 3
SERVICES
The international specialists Services How to ship with DHL Express Shipping tools Zones and rates
All our services are time definite and offer you secure door-to-door delivery of goods and documents to and from virtually
every country and territory. Whether you need your shipments delivered at the start, middle or end of a business day, our
services offer full track-and-trace visibility so you always know where your shipments are.
EXPORT SERVICES
DHL Express 9:00 (10:30 to the USA) DHL Express Worldwide
Our premium time-definite service offers a delivery before Our most popular product, DHL Express Worldwide, offers
9:00 (10:30 to the USA) on lanes that guarantee either a an end of business day delivery service around the world for
next or second business day delivery. DHL Express 9:00 is pieces up to 70kg and shipments up to 1,000kg.
offered to the majority of business centers in Europe, the
Middle East, Africa, Asia and the Americas. DHL Express 9:00 We deliver reliably and quickly to more global destinations
features a money-back guarantee and is suitable for pieces across a single integrated network than any other express
up to 30kg and shipments up to 300kg. delivery company.
Delivery before 9:00 (10:30 Delivery before 12 noon Delivery by the end of
Service description to the USA) on the next on the next possible the next possible
possible business day business day business day
Delivery attempts 2 2 2
Maximum pallet dimensions (L x W x H) n/a 120 x 100 x 160cm 120 x 100 x 160cm
SERVICES
The international specialists Services How to ship with DHL Express Shipping tools Zones and rates
IMPORT SERVICES
With our DHL Express Worldwide Import product, you can If you need a faster delivery, our DHL Express 9:00 and DHL
import shipments from over 200 countries in the world. This Express 12:00 services are available for import as well. You
is more than any other express delivery company can offer. can order an import from another country, to be delivered to
Whats more, customers in, say, the USA can order an import your country or any other destination, by using our dedicated
from China not just to the USA, but to other destinations as electronic shipping solution for imports. You will have one
well. We call this a third country shipment. account number, one invoice in a single currency and a fixed
price that means you know exactly what you will pay.
There is no need for local brokers or forwarders to get
involved in any part of the process. You are in full control,
and able to manage all aspects of your imports in a very
simple way.
DHL Service & Rate Guide 2017: Philippines 5
SERVICES
The international specialists Services How to ship with DHL Express Shipping tools Zones and rates
OPTIONAL SERVICES
DHL Express offers a wide range of optional services from
non-standard deliveries and billing options to climate
neutral shipping. In this way, we give you the flexibility to
choose the service that best fits your needs when using our
express delivery services worldwide.
whenever the shipper requests that duties, taxes or other If you are sending valuable documents such as passports,
regulatory fees be paid outside of the destination country. visa applications or regulatory certificates you can
extend the DHL standard liability with this service. It
Dedicated Pickup View charges provides coverage and compensation in the case of
If your business needs a dedicated vehicle to collect unusual loss or damage.
shipments or a pickup outside normal business hours, we can
arrange this for you. GoGreen Climate Neutral View charges
For a full list of optional services, please visit your country website at dhl.com.ph
DHL Service & Rate Guide 2017: Philippines 6
SERVICES
The international specialists Services How to ship with DHL Express Shipping tools Zones and rates
SURCHARGES
In order to maintain a consistently high level of service, in
specific circumstances DHL Express levies a surcharge for
exceptional activities, ensuring that these surcharges are fair
for all of our customers.
This variable surcharge is applied to the weight charge of shipper, or because of its shape, packaging or content.
each shipment [and any transportation related surcharges]. The Non-Stackable Pallet surcharge applies to
It is derived from publicly available fuel oil indices that international shipments.
are also shown on the DHL Express website at dhl.com/
fuelsurcharge. The charge is calibrated every month Dangerous Goods View charges
to the oil price that was current two months prior to This surcharge is applied to any shipment that contains
the billing month. The Fuel Surcharge applies to substances or commodities that are classified as hazardous.
international shipments. Dangerous Goods surcharges apply to domestic and
international shipments.
Remote Area View charges
This surcharge applies when a shipment is collected from Lithium Batteries View charges
or delivered to a location that is distant or difficult to A surcharge may apply per shipment when the handling
serve. The Remote Area surcharge applies to international and transportation of shipments involves Lithium Ion or
shipments only. Lithium Metal batteries compliant with the appropriate IATA
Packing Instructions 965 to 970, Section II.
Over Weight Piece* View charges
This fixed surcharge is applied to any piece, including Address Correction View charges
a pallet, that exceeds the scale weight of 70kg. The This fixed surcharge is applied to any shipment that has
Over Weight Piece surcharge applies to international an incorrect delivery address at the time of pickup and
shipments only. the delivery cannot be fulfilled after making efforts at
the destination to determine the correct address. The
Over Sized Piece* View charges Address Correction surcharge applies to domestic and
This fixed surcharge applies to any piece, including a pallet, international shipments.
with a single dimension in excess of 120cm. It does not
apply to pieces where the scale weight exceeds 70kg, Security Charges View charges
in which case the Over Weight Piece surcharge applies. Additional surcharges may apply when shipping from or to a
The Over Sized Piece surcharge applies to international destination country where DHL is operating at elevated risk
shipments only. due to continuous state of war, civil unrest, or continuous
threats from terrorism (Elevated Risk), or when shipping
Non-Stackable Pallet View charges to a destination country that is subject to trade restrictions
This fixed surcharge is applied to any pallet within a imposed by the UN Security Council (Restricted Destination).
shipment that is not stackable either on request by the
*Shipment pieces, skids or pallets with an actual weight above 1000kg or that exceed 300cm in length, width or height require prior approval.
We reserve the right to assess additional surcharges. For a full list of surcharges, please visit your country website at dhl.com.ph
DHL Service & Rate Guide 2017: Philippines 7
SERVICES
The international specialists Services How to ship with DHL Express Shipping tools Zones and rates
CUSTOMS SERVICES
DHL Express is the international specialist in shipping, Bonded Storage View charges
with extensive knowledge and experience of dealing with Storage charges apply when the shipment cannot be
customs topics worldwide. For your peace of mind, we released by customs due to inaccurate or missing paperwork.
provide a wide range of customs support for standard as These charges take effect three days after the shipment
well as non-routine customs-clearance processes. By making arrival date or the broker notification, whichever is later.
sure that clearance is a smooth and efficient process, we
ensure your shipments arrive as quickly as possible, and Bonded Transit View charges
leave you free to focus on your core business. With our A bonded shipment occurs when DHL is requested to move
online tool (tas.dhl.com) we provide essential customs non-document foreign-origin goods to a location other than
information to help you prepare your shipments. the regular DHL gateway at destination. Bonded Transit
is normally operated within a country or customs union,
Disbursement View charges and is necessary prior to final clearance by the importer or
At the receivers request, DHL credit or cash is used to fund designated broker. Bonded Transit applies to both export
the clearance, duty and tax charges relating to a shipment and import shipments whenever DHL is required to open,
or piece, instead of the receiver using their own bond or manage or report any form of transfer under bond using
credit line. The customs process is accelerated, with DHL our own guarantee.
making prompt payment of relevant charges while the
receiver defers payment until an agreed date. Export Declaration View charges
For a full list of customs services, please visit your country website at dhl.com.ph
DHL Service & Rate Guide 2017: Philippines 8
The international specialists Services How to ship with DHL Express Shipping tools Zones and rates
Preparing your shipment Packaging your shipment Paying for your shipment
Invoice
Height A commercial or proforma invoice is required when sending
non-document shipments to countries and territories outside
your origin country or customs union. This is essentially a
declaration containing all the details of a transaction and
is used by customs authorities to assess if duties or taxes
are payable. A commercial invoice is used when goods are
part of a commercial transaction or intended for resale.
Length
A proforma invoice is used when sending goods of no
Width
commercial value (for example, when sending samples).
DHL Service & Rate Guide 2017: Philippines 9
The international specialists Services How to ship with DHL Express Shipping tools Zones and rates
Preparing your shipment Packaging your shipment Paying for your shipment
2 Description
Generic or broad descriptions are no longer permitted and
Exporter
Tax ID/VAT No:
Commercial Invoice
classification, safety and security reasons. Importer (Bill to): Receiver if different from Importer
This is the product identification code used by the Full description of Commodity Item Unit value Subtotal Net Country of
goods code quantity [Currency] value weight manufacture/origin
exporting country to classify the goods to be exported. It 2 3
[Currency]
4
assists clearance and avoids delays.
4 Country of manufacture/origin
Freight:
This relates to the place of manufacture, not the country Insurance:
of export. If items are manufactured in more than one
Total declared value/currency: Total net
5
country, please list the origins. weight/ kg(s)
6 Type of export
The options are: (1) Permanent; (2) Temporary; and
(3) Repair & Return.
7 Incoterms
Insert the Incoterm that best describes the terms of the
transaction. For example, DAP (Delivered At Place).
DHL Service & Rate Guide 2017: Philippines 10
The international specialists Services How to ship with DHL Express Shipping tools Zones and rates
Preparing your shipment Packaging your shipment Paying for your shipment
n Use adequate protective wrapping for fragile or delicate credit card or by bank transfer. You can open an account
items and ensure they are packed as far away as possible with DHL Express to pay via bank transfer; and all account
from the corners of boxes. customers receive invoices on a pre-determined basis. For
n To prevent injury to our employees, please pay special more details, please get in touch with a Customer Service
attention to the packaging of sharp items. There should not Advisor at your local DHL Express office or go to dhl.com.ph.
SHIPPING TOOLS
The international specialists Services How to ship with DHL Express Shipping tools Zones and rates
SHIPPING SOLUTIONS
Making shipping easier MyDHL
DHL Express offers a choice of electronic tools to suit even MyDHL gives you access to all DHLs online capabilities. It
the most demanding requirements. We invest continually allows you to prepare your shipments, arrange collections,
in market-leading technologies to make it easier for you to store address details and use proactive tracking services.
send your shipments around the world. As a result, you have You can register online at mydhl.com and benefit from
more time to focus on your business. online billing solutions, eReturn and a lot more all via a
single portal, giving you access to one or more accounts.
Our electronic solutions cover online and offline options,
as well as integrated solutions. In addition, we provide Easyship
industry-specific solutions tailored for the Life Sciences and This is an offline advanced shipment management tool for
Technology sectors. More information about our general any organization with large shipping volumes or regular
capabilities is provided on this page. scheduled deliveries. DHL Easyship can handle the needs of
multinational supply chains or any business with a central
dhl.com shipping function. It is a Windows-based system, which
Our website provides a comprehensive guide to DHL Express is easy to use yet very powerful enabling you to handle
shipping services, as well as transport news, service updates everything from regular mailshots to multi-stage shipping
and contact details. To make doing business with us even processes.
easier, the site features interactive tools that include online
booking, tracking and a volumetric weight calculator. Customer shipping integration
Using EDI and XML Services enables you to incorporate
DHLs online shipping capabilities into your own website,
warehouse or customer service application. This provides
global shipment tracking while making it faster and easier
to access information about transit times, rates and courier
bookings.
Specific solutions
DHL offers additional capabilities for businesses requiring
more specialized solutions for example, its Medical Express
and Collect & Return services. For more information, please
contact your DHL Account Manager or local Customer
Service team.
DHL Service & Rate Guide 2017: Philippines 12
The international specialists Services How to ship with DHL Express Shipping tools Zones and rates
Service capability
Pricing your shipment Optional services Surcharges Customs services Export services Import services
and rating zones
2. Weigh your shipment (see page 8 and dhl.com/ 4. F ind the rate using the rating zone and weight of your
volumetricweight) shipment (see page 16 and 17 for exports and page 18
and 19 for imports)
OPTIONAL SERVICES
Optional services View explanation How we charge Additional charge
For a full list of optional services, please visit your country website at dhl.com.ph
DHL Service & Rate Guide 2017: Philippines 13
The international specialists Services How to ship with DHL Express Shipping tools Zones and rates
Service capability
Pricing your shipment Optional services Surcharges Customs services Export services Import services
and rating zones
SURCHARGES
Surcharges View explanation How we charge Additional charge
CUSTOMS SERVICES
Customs services How we charge Additional charge
View explanation
For a full list of surcharges/customs services, please visit your country website at dhl.com.ph
DHL Service & Rate Guide 2017: Philippines 14
The international specialists Services How to ship with DHL Express Shipping tools Zones and rates
Service capability
Pricing your shipment Optional services Surcharges Customs services Export services Import services
and rating zones
The international specialists Services How to ship with DHL Express Shipping tools Zones and rates
Service capability
Pricing your shipment Optional services Surcharges Customs services Export services Import services
and rating zones
The international specialists Services How to ship with DHL Express Shipping tools Zones and rates
Service capability
Pricing your shipment Optional services Surcharges Customs services Export services Import services
and rating zones
Weights are rounded up to the nearest 0.5kg for shipments up to 30kg, and to the nearest 1kg thereafter.
Add PHP1,200 to the above prices for DHL Express 9:00, PHP1,200 for DHL Express 10:30 and PHP250 for DHL Express 12:00.
Terms and conditions apply see dhl.com/express for details.
Rates are in PHP and exclude customs duties, taxes, clearance-related charges, VAT and all surcharges.
DHL Service & Rate Guide 2017: Philippines 17
The international specialists Services How to ship with DHL Express Shipping tools Zones and rates
Service capability
Pricing your shipment Optional services Surcharges Customs services Export services Import services
and rating zones
*Any individual pieces or shipments above 1,000kg or with odd dimensions (length > 300cm, width > 120cm or height > 160cm) require pre-approval from DHL
and may be charged at alternative rates. Please contact your DHL Account Manager for details.
Weights are rounded up to the nearest 0.5kg for shipments up to 30kg, and to the nearest 1kg thereafter.
Add PHP1,200 to the above prices for DHL Express 9:00, PHP1,200 for DHL Express 10:30 and PHP250 for DHL Express 12:00.
Terms and conditions apply see dhl.com/express for details.
Rates are in PHP and exclude customs duties, taxes, clearance-related charges, VAT and all surcharges.
DHL Service & Rate Guide 2017: Philippines 18
The international specialists Services How to ship with DHL Express Shipping tools Zones and rates
Service capability
Pricing your shipment Optional services Surcharges Customs services Export services Import services
and rating zones
0.5 782.00 1,068.00 1,107.00 1,462.00 1,492.00 1,546.00 1,575.00 2,304.00 2,679.00 2,898.00
1 956.00 1,242.00 1,376.00 1,818.00 1,849.00 1,905.00 1,934.00 2,785.00 3,473.00 3,871.00
1.5 1,121.00 1,407.00 1,645.00 2,174.00 2,211.00 2,264.00 2,293.00 3,266.00 4,273.00 4,844.00
2 1,286.00 1,572.00 1,914.00 2,530.00 2,573.00 2,623.00 2,652.00 3,747.00 5,073.00 5,817.00
Documents from 2.5kg and non-documents from 0.5kg
0.5 1,234.00 1,746.00 1,806.00 2,286.00 2,404.00 2,513.00 2,563.00 2,454.00 3,091.00 3,250.00
1.0 1,483.00 1,975.00 2,072.00 2,650.00 2,783.00 2,877.00 2,936.00 2,935.00 3,817.00 4,119.00
1.5 1,669.00 2,183.00 2,331.00 3,014.00 3,168.00 3,241.00 3,300.00 3,416.00 4,543.00 5,030.00
2.0 1,855.00 2,391.00 2,590.00 3,378.00 3,553.00 3,605.00 3,664.00 3,897.00 5,269.00 5,941.00
2.5 2,041.00 2,599.00 2,849.00 3,742.00 3,938.00 3,969.00 4,028.00 4,378.00 5,995.00 6,852.00
3.0 2,211.00 2,793.00 3,062.00 4,040.00 4,250.00 4,316.00 4,378.00 4,821.00 6,632.00 7,587.00
3.5 2,381.00 2,987.00 3,275.00 4,338.00 4,562.00 4,663.00 4,728.00 5,264.00 7,269.00 8,322.00
4.0 2,551.00 3,181.00 3,488.00 4,636.00 4,874.00 5,010.00 5,078.00 5,707.00 7,906.00 9,057.00
4.5 2,721.00 3,375.00 3,701.00 4,934.00 5,186.00 5,357.00 5,428.00 6,150.00 8,543.00 9,792.00
5.0 2,891.00 3,569.00 3,914.00 5,232.00 5,498.00 5,704.00 5,778.00 6,593.00 9,180.00 10,527.00
5.5 3,021.00 3,737.00 4,089.00 5,476.00 5,750.00 5,987.00 6,067.00 7,035.00 9,801.00 11,231.00
6.0 3,151.00 3,905.00 4,264.00 5,720.00 6,002.00 6,270.00 6,356.00 7,477.00 10,422.00 11,935.00
6.5 3,281.00 4,073.00 4,439.00 5,964.00 6,254.00 6,553.00 6,645.00 7,919.00 11,043.00 12,639.00
7.0 3,411.00 4,241.00 4,614.00 6,208.00 6,506.00 6,836.00 6,934.00 8,361.00 11,664.00 13,343.00
7.5 3,541.00 4,409.00 4,789.00 6,452.00 6,758.00 7,119.00 7,223.00 8,803.00 12,285.00 14,047.00
8.0 3,671.00 4,577.00 4,964.00 6,696.00 7,010.00 7,402.00 7,512.00 9,245.00 12,906.00 14,751.00
8.5 3,801.00 4,745.00 5,139.00 6,940.00 7,262.00 7,685.00 7,801.00 9,687.00 13,527.00 15,455.00
9.0 3,931.00 4,913.00 5,314.00 7,184.00 7,514.00 7,968.00 8,090.00 10,129.00 14,148.00 16,159.00
9.5 4,061.00 5,081.00 5,489.00 7,428.00 7,766.00 8,251.00 8,379.00 10,571.00 14,769.00 16,863.00
10.0 4,191.00 5,249.00 5,664.00 7,672.00 8,018.00 8,534.00 8,668.00 11,013.00 15,390.00 17,567.00
10.5 4,301.00 5,373.00 5,836.00 7,898.00 8,230.00 8,736.00 8,870.00 11,359.00 15,764.00 17,954.00
11.0 4,411.00 5,497.00 6,008.00 8,124.00 8,442.00 8,938.00 9,072.00 11,705.00 16,138.00 18,341.00
11.5 4,521.00 5,621.00 6,180.00 8,350.00 8,654.00 9,140.00 9,274.00 12,051.00 16,512.00 18,728.00
12.0 4,631.00 5,745.00 6,352.00 8,576.00 8,866.00 9,342.00 9,476.00 12,397.00 16,886.00 19,115.00
12.5 4,741.00 5,869.00 6,524.00 8,802.00 9,078.00 9,544.00 9,678.00 12,743.00 17,260.00 19,502.00
13.0 4,851.00 5,993.00 6,696.00 9,028.00 9,290.00 9,746.00 9,880.00 13,089.00 17,634.00 19,889.00
13.5 4,961.00 6,117.00 6,868.00 9,254.00 9,502.00 9,948.00 10,082.00 13,435.00 18,008.00 20,276.00
14.0 5,071.00 6,241.00 7,040.00 9,480.00 9,714.00 10,150.00 10,284.00 13,781.00 18,382.00 20,663.00
14.5 5,181.00 6,365.00 7,212.00 9,706.00 9,926.00 10,352.00 10,486.00 14,127.00 18,756.00 21,050.00
15.0 5,291.00 6,489.00 7,384.00 9,932.00 10,138.00 10,554.00 10,688.00 14,473.00 19,130.00 21,437.00
Weights are rounded up to the nearest 0.5kg for shipments up to 30kg, and to the nearest 1kg thereafter.
Add PHP1,200 to the above prices for DHL Express 9:00, PHP1,200 for DHL Express 10:30 and PHP250 for DHL Express 12:00.
Terms and conditions apply see dhl.com/express for details.
Rates are in PHP and exclude customs duties, taxes, clearance-related charges, VAT and all surcharges.
DHL Service & Rate Guide 2017: Philippines 19
The international specialists Services How to ship with DHL Express Shipping tools Zones and rates
Service capability
Pricing your shipment Optional services Surcharges Customs services Export services Import services
and rating zones
*Any individual pieces or shipments above 1,000kg or with odd dimensions (length > 300cm, width > 120cm or height > 160cm) require pre-approval from DHL
and may be charged at alternative rates. Please contact your DHL Account Manager for details.
Weights are rounded up to the nearest 0.5kg for shipments up to 30kg, and to the nearest 1kg thereafter.
Add PHP1,200 to the above prices for DHL Express 9:00, PHP1,200 for DHL Express 10:30 and PHP250 for DHL Express 12:00.
Terms and conditions apply see dhl.com/express for details.
Rates are in PHP and exclude customs duties, taxes, clearance-related charges, VAT and all surcharges.
Country Head Office address
DHL Express (Philippines) Corporation
DHL House 2306 Chino Roces Avenue
Kayamanan C, Makati City
1231 Philippines