EMOTIONAL INTELLIGENCE

ASSIGNMENT

SAKSHAM SHARMA
16021141093
MBA 2016-18
CONTROL OF EMOTIONS

We feel a mix of emotions every day as we pass through life. We feel these emotions due to
certain stimuli that we encounter on a daily basis.

STIMULUS RESPONSE/EMOTIONS
CAUSE EFFECT

Every stimulus will have a mental reaction but it depends on us how we perceive it and how we
choose to react to it. It is critical to take control of our emotions that we feel as it is not always
possible to control the stimulus. Instead we should understand the repercussions of negative
emotions that we feel and how it affects us and the people around us. Similarly, it is also
important to know how positive emptions within us can positively affect our life and our
behavior as well as the behavior of people around us.

THERE ARE 3 KEY EMOTIONS THAT WE FEEL IN RESPONSE TO STIMULUS

Fear
Rage
Love

1. Rage Thwarting (preventing someone from accomplishing something). This creates

displeasure and hostility in the mind of the person. It is a very negative emotion.
2. Fear The response we have when there is a threat of danger, pain or harm.
3. Love a strong feeling of affection by the show of love.
As we grow up, we learn to react to stimuli and associate them with certain responses. This
process is called conditioning. Initially the stimulus has a neutral response but over time we
learn to respond in a certain manner.

IMPORTANCE OF BALANCING EMOTIONS

Balancing the emotions is important for us as it helps to shape our personality over time. Jeff
was trying to show a trick and he lost control over his emotions which lead to a chain reaction
of bad events. If he would have been positive about the whole situation, he could easily have
thought rationally and
i) Retained his reputation with his friends
ii) Would have been able to find a way to repair the car
iii) Avoided the bitter behavior with his mother and Jones.
iv) Avoided the conflict with the child.
Stress also decreases efficiency as it limits our thinking. We are unable to think rationally (also
known as blinded by rage) and instead of taking a proper view of the situation we resort to
projecting our anger on other people or things eg. The wrench
Anger also induces anger in others. In a way a persons anger will be a stimulus for the other
person. This could lead to a conflict.
Often the person feels regret as he is unable to take back his actions. He wants to change the
situation but he cannot. Overtime it will damage his personality.

HOW TO CONTROL EMOTIONS?

1. Eliminate the stimulus
This involves removing the unpleasant stimuli altogether. Jeff should only do the trick
when he thinks he can successfully do it. This is hard to do as we are always not in a
position to avoid stimulus.
2. Modify the stimulus
Jeff could have taken it lightly by being a good sport. He should have understood it is
not worth getting angry. This removes the power of the stimulus.
3. Modify the response
This is the most valuable lesson to learn. The response can be substituted by taking it in
a humorous way. It helps in clear thinking. Jeff was able to fix the car by logical thinking
and identifying the cause. He was not bitter so he could reason with the child and could
take the letter from him by offering his something else instead of running after him and
getting agitated.

Overall, a balance of emotions will help us maintain a good personality and mental peace and
will contribute to our well-being and the wellbeing of others that surround us.