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170224

GlocalMe G2
Type of Wireless LAN
IEEE802.11 b/g/n
Connection Speed (Best effort)
Download speed up to 150Mbps
Upload speed up to 50Mbps
Operation Time
Approximately 15 hours
Battery Charge Time
Approximately 7.5 hours
Simultaneous Connection
Up to 5 devices

To the extent possible, please carry this product with you on board
the aircraft, because it could be damaged by shock and extreme
changes in temperature or air pressure.

Contents
TECHNICAL SPECIFICATIONS 1 HOW TO USE 5
SUPPORT DESK 2 CHARGING BATTERY 6
READ ME FIRST 3 TROUBLESHOOTING 7
OVERVIEW AND FUNCTION 4

Please refer to P.7 [TROUBLESHOOTING] before calling our support center.


If the condition does not improve, please contact our support desk.
Please call our support desk immediately when the trouble is not solved after trying
the troubleshooting in this guide.
We do not accept reports regarding malfunction of the device after return.

If there is no data transfer for a while, data function turns OFF automatically.
Press power button to turn ON data function. Please turn OFF power button in order
to save battery.

1
24 HOUR SUPPORT DESK
From overseas
TEL : +81-3-3239-3422 (Not toll free)
Toll-free in U.S.A.
TEL : 1-800-597-7698 (Only from landline or public phones)

From Japan
TEL : 03-3239-3422 (Not toll free)
From 050 plus (DomesticOverseas common)
TEL : 050-3538-4682 (From 050 plus Not toll free)
050 plus is a service provided by NTT Communications Corporation.
050 plus must be operated under internet connection environment.

E-mail : tss@telecomsquare.co.jp

Concierge call (optional)


If you encounter any trouble or language problem, please prepare the device number or
order number and call the below number.
TEL+81-3-3239-3373 (You have to bear calling charge. )
Reception time Japanese English24 hour reception
Japanese Chinese / KoreanAM7 to PM10 (Japan time)
Please refer to concierge agreement terms for more details about service and attention
URL http://www.telecomsquare.co.jp/appli/notes.html#conciercall

RETURN BY DELIVERY
If you cannot drop off the device at our counter, please post the device to
the below address.
Telecom Square, Inc. Narita Logistics Center
Keiseinarita East Exit Morita Bldg.5F, 959 Hanazakicho, Narita-shi, Chiba
286-0033, Japan

If the extension period is within 1 week, you need not contact us in advance.

2
READ ME FIRST
Please turn off data roaming
Please turn OFF data roaming if youre using iPhone or other smartphones.
If data roaming is ON, you may be charged for expensive data roaming fee.
iPhoneiPad (iOS 7 later)
[Setting] [Cellular] [Data roaming]
android (android 4.0 later)
[Settings] [More] [Mobile networks] [Data roaming

Please turn off synchronize and Automatic updates


If automatic data updates is ON, it may incur large amount of data transfer and
reaches FUP limit. Please check the settings and turn off automatic data updates or
cloud updates of OS, application, iCloud, Google drive, Dropbox, etc.

Fair Usage Policy


Mobile network operators implement [Fair Usage Policy] to ensure fair access to
mobile service for all users of the mobile network at all times. If your usage of mobile
service exceeds the capacity limit applied by mobile network operators, your access to
network will be restricted or upload /download speed will slow down.
Please refrain from massive data transmission, streaming movies / videos,
online game, etc.

100MB Data Usage for Reference It is subject to actual data usage.

Send and View Yahoo!


Map search by GPS Video HD quality
receive text mail toppage

About 20,000 times About 400 times About 100 times About 2 mins

Skype voicecall Skype videocall LINE chat talk LINE voicecall

About 33 mins About 3 mins About 20,000 times About 167 mins

Connection to Corporate Network through VPN


Our system does not support VPN connection for security reasons.

3
OVERVIEW AND FUNCTION

Power Key
Press and hold ON / OFF

Volume Key

Touch Panel

Connector

Mobile battery output DC 5V / 1.0A

See the back of router.


SSID
Password SSID Wireless network name
Password security password

Normal Display Strength signal


Strong Weak / Out of service

Network connection
It will switch to 3G2G network
if 4G network is unavailable.
Transmission speed is slower
compared with 4G network.

Connected to Internet
Transfer Connected
If the 4G / 3G / 2G is not displayed,
not connected.

Number of connected Wi-Fi devices


One device is connected

Battery level
High Low

When theres no connection for a


while Wi-Fi connection will turn
Display turns off off automatically.
If display is not shown, please press
power button to turn on.

4
HOW TO USE
Press and hold the power key for about 3 seconds to turn on Wi-Fi router.
Wi-Fi router starts up in about 1 minute.
To connect Wi-Fi, follow the steps below.

[SSID] and [Password] are on the back of the Wi-Fi router.

iPhoneiPad
[Settings] [Wi-Fi] [ON]
Select network name on the list.
Enter the Password [Join]

android SmartphoneTablet
[Setting] [Wi-Fi] [ON]
Select network name on the list.
Enter the Password [Connect]

Windows 7
Click the network icon, shown on the bottom.
Select network name on the list.
Enter the Password [OK]

Delete Password
If you mistype the password, please delete according to the below procedure.
iPhone
[Settings] [Wi-Fi] CHOOSE A NETWORKS [Forget this Networks] [Forget]
android
[Settings] [Wi-Fi] Select the SSID [FORGET]
Windows7
[Start] [Control Panel] [Network and Internet]
[Open network and Sharing Center] [Manage wireless networks]
Select the SSID [Delete]

5
CHARGING BATTERY
Charge battery when the power is turned off. Flashing battery mark is
fully charged when it stops.

About mobile battery feature


You can use the device as mobile battery. The output voltage is DC 5V / 1.0A.
Please use your own cable for charging. Mobile battery charging
may not work properly in some conditions.
Please remove cable from the device after charging.
Don't use the device as mobile battery when the device is
under charging.

CONVERSION PLUG Universal adapter is not enclosed for some countries.


Type A Type F Type 3
Brazil, Cambodia, Arabia, Argentina, Chile, Egypt,
Canada, Egypt, Chile, Egypt, England, Hong Kong, India,
Guam, Mexico, Hong Kong, India, Indonesia, Iran,
Philippines, Saipan, Iran, Jamaica, Jamaica, Kuwait,
Saudi Arabia, Malaysia, Saudi Arabia, Malaysia, Nepal,
Taiwan, U.S.A. Singapore, Thailand, Saudi Arabia, UAE
UAE

Type B Type SE Type C Type O


Bali, China, India, Austria, Belgium, Algeria, Argentina, Australia,
Indonesia, Kenya, Egypt, Finland, Austria, China, Cook Islands,
Kuwait, Mongolia, France, Germany, Egypt, France, Fiji,
Nepal, Singapore, Greece, Indonesia, Germany, Iran, New Zealand,
South Africa Iran, Israel, Indonesia, Israel, Papua New Guinea
Korea, Kuwait, Italy, Kuwait,
Netherlands, Saudi Arabia, Type O2
Saudi Arabia, Spain, Switzerland, China
Sweden Thailand

6
TROUBLESHOOTING
Wi-Fi router does not work properly.
Ex) SSID is not displayed/Security is deactivated/Cannot connect to the Wi-Fi Network
/Cannot connect to the internet/Cannot turn on /Cannot charge etc...
1. Restart
Reboot the device.
Display is shown, but is unable to control the device.
Please press and hold the power button to reboot.
2. Cannot connect to the Wi-Fi network
Check the Wi-Fi function of your device whether is turned [ON].
Wi-Fi connection is the connection between Wi-Fi router and PC/smartphone.
When Wi-Fi connection is established, number of connected device will be shown on
the screen. If there is no connection, 0 is shown.

3. Re-enter Password (Delete the old password)


Check whether the password is entered correctly.
Please delete the old password and input again.
For how to delete password, please refer to HOW TO USE
4. Cannot connect to the internet
(1) If the mark on display does not appear, change places,
then reboot the Wi-Fi router and your device.
Wi-Fi router and internet is disconnected.
Connection may be unstable on top floors of high-rise building, during vehicle movement,
countryside, events or places crowded with people.
(2) There is restriction on data usage due to data saving feature.
Please turn off data saving feature if data usage is restricted.
[More] [Economize Data Usage] [Enable] Switch off
5. Reset
[More] [About] [Restore factory settings]
[Restore factory settings]
Are you sure you want to eliminate that user data? Please note
that can not undo this operation after confirmation.
[Ok] It will reboot automatically.
6. Setting Language
Setting language in a display. (English)
[More]
[ & Language & input]
[Language]

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