Provide the definition Key Performance Discuss at least two important of

What is performance management and

Indicator (KPI). performance appraisal in managing
performance appraisal ?
Give five main characteristic of effective employee performance.
It is different ?
KPI.

PA
PA 1 PA 2
3

Explain two factors influencing the Give three performance criteria in

Give four factor related to performance
reliability of performance measure. assessing performance appraisal of
appraisal politics in organization
employees

PA
PA 4 PA 5
6

What are three disadvantages of

What are the challenges in implementing What are three advantages of behavioural
behavioural based performance
performance appraisal? based performance appraisal?
appraisal?

PA
PA 7 PA 8
9
 360 degrees feedback is an example of a
recent evaluation method. Discuss three What is three common mistakes that the
State four characteristic of an ideal
differences between 360 degrees appraiser make during performance
appraisal system
feedback and the traditional evaluation appraisal interview
methods.

PA
PA 10 PA 11
12

Suggest one appropriate measure to What is implications of poor

evaluate the performance of employees
working in the HR Manager and Sales
Representatives
Discuss two actions that manager can to
implementation of performance
do reduce the negative impact of the
management to employees physco-
evaluation.
social

PA
PA 13 PA 14
15

State three benefits of performance State three benefits of performance State four challenges in implementing
management to employees management to manager performance management

PA
PA 16 PA 17
18
There are two major types (i.e. intentional
error and unintentional error) of errors
that rater may make in assigning
performance ratings to employees.
List the three errors under each type.
PA 19
State two performance appraisal
methods from each of traditional and
modern performance appraisal system.
PA 22
Give three criteria for measuring
performance objectives and standard
that organizations need to have
designing performance appraisal.
PA 25
There are various importance of job
analysis in human resource management State the approaches that can be used to
programs. measure performance.
State and describe any four of them.
PA 20 PA 21
Effective communication plan on
performance management system leads
greater employee acceptance and
State four usages of administrative
satisfaction with the system.
purpose of performance appraisal.
State four characteristic/activities of an
effective communication plan in relation
to performance management system.
PA 23 PA 24
What is psychological implication due to
State three types of organizational justice
ineffective implementation of
in performance appraisal
performance appraisal?
PA 26 PA 27

State three purpose of performance
appraisal
PA 28
How organizations can improve the
effectiveness of performance appraisal
through the types and accuracy of
performance measurement?
PA 31
State five common human errors made by
Two suggestion on how manager can
minimize appraisal politics
PA 34
Both appraiser and appraise have Both appraiser and appraise have
important roles in conducting important roles in conducting
performance appraisal. Suggest three performance appraisal.
roles of appraiser. Suggest three roles of appraise.
PA 29 PA 30
Three ways how managers could
Identify the performance appraisal
increase procedural justice in the
method.
appraisal process.
PA 32 PA 33
Why the implementations of performance
managers in executing performance appraisal cause anxiety among
appraisal employees?
PA 35 PA 36