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11/21/2017 Document 1964157.

Setup Instructions for Printing from Oracle Cloud (Doc ID 1964157.1)

In this Document

Goal
Solution
Setup on-site printer that meets Oracle Cloud requirements
Configure printer in BI Publisher
Enable HTTPS PROXY setting for BI Publisher (Optional)
Install printer SSL certificates in Fusion truststore
Frequently Asked Questions (FAQs)
References

APPLIES TO:

Oracle Fusion Payables Cloud Service - Version 11.1.9.2.0 and later


Oracle Fusion Receivables Cloud Service - Version 11.1.9.2.0 and later
Oracle Fusion Payments Cloud Service - Version 11.1.9.2.0 and later
Information in this document applies to any platform.

GOAL

The purpose of this document is to assist Fusion Applications customers with printing directly from the cloud to a on-premise
printer.

SOLUTION

Setup of cloud based printer requires the following steps to be completed:

Setup on-site printer that meets Oracle Cloud requirements

When setting up on-site printer, please note that the printer must meet the following prerequisites.

Printer must support printing over the internet. There can be two options for this:

a) Printer is IPP enabled i.e. it natively supports printing over the internet.

b) In case if the printer doesn't support printing over the internet which can be the case for older printers then
you need to setup IPP print server at your location. Example of such IPP printer server can be CUPS (Common
Unix Printing System) and Windows IPP Print Server. For information on setting up CUPS or Windows IPP print
servers and how to connect network printers to them, refer to the CUPS or Windows IPP software vendor
documentation

Note: It is strongly recommended that a print server (CUPS or Windows) be used instead of connecting
directly to the printer. This will remove the un-certainity of whether a specific printer is IPP enabled or not
whether it can accept and process cloud based print request. Print server also facilitates for easier debugging
due to availability of server level logs.

Note: CUPS here refers to setting up CUPS print server on customer premise as gateway to printer. We use
the CUPS print server URL to configure that printer in BI. It does not refer to setting up CUPS server in BI
which is de-supported from Release 9 (see Doc ID 2089912.1).

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The print server must present a valid SSL certificate signed by a trusted CA (Certificate Authority) such as Go
Daddy, Verisign etc. Self-signed SSL certificates are NOT supported.

On-site printer should be accessible from the Oracle Public Cloud via the internet over a secure
connection. If there is a firewall that is protecting customer internal servers, then a firewall policy/rule
needs to be configured to allow incoming traffic to the onsite print server. For list of trusted Oracle IP
addresses to add to white list for your firewall, please review IP Whitelist for Web Service Calls Initiated
by Oracle Sales Cloud (Doc ID 1903739.1). White this document references Sales cloud, same applies top
Erp cloud also as these IP's based on data center.

Printer should be setup with authentication option enabled.

Printer should be using either Basic or Digest authentication schemes. NTLM is currently not supported.

Configure printer in BI Publisher

Follow the steps below to register the printer in Fusion BI Publisher. Before registering the printer in BI Publisher,
please ensure that you can access the printer from internet using the printer URL

1. Log into 'BI Publisher' application with a user with BI Administrator Role. URL to access BI Publisher looks like
this https://machine.domain.com/xmlpserver
2. Click on the Administration link on the top-right corner of the UI.
3. Click on Printer link under Delivery.
4. Click on Add Server to setup a new printer
5. Enter the following required fields to setup the printer and click Apply

Server Name - Enter a unique name. Example: FinancePrinter

URI - Enter the Uniform Resource Identifier for the printer. Example:
ipp://finance.printer.com/printers/.printer1

Note: Printer URI should be entered using ipp:// NOT https://. Spaces in the URI can cause issues. Avoid
spaces or fill them with the HTML encoding for a space. ie. ~20

Note: Printer URI should be based on hostname.domain. URI based on IP address should be avoided
unless the SSL certificates were issued to IP address as CN

Username Username for client authentication to access the print server

Password Password for client authentication to access the print server.

Authentication Type Select Basic or Digest based on the type of client authentication enabled on the print
server. NTLM is not supported

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Enable HTTPS PROXY setting for BI Publisher (Optional)

IMPORTANT: Starting Release 11.1.11.1.0, HTTPS PROXY settings are defaulted in all PODs/Domains. Hence
this step to enable HTTPS_PROXY is NOT needed from Release 11.1.11.1.0 and above. This step is needed
ONLY if you are pre Release 11.1.11.1.0.

If required, please log a service request with Oracle Support to enable HTTPS PROXY. Currently this task needs to
be performed by Oracle Cloud Operations team.

Install printer SSL certificates in Fusion truststore

Refer to How To Install End Point URL SSL Certificates In Default Fusion Truststore (Doc ID 2120300.1) for details

This completes the printer setup in Fusion Applications. To test printing, please run any Fusion ESS report (e.g., Payables
Invoice Register) and redirect the print output to the newly setup printer to verify the setup.

Frequently Asked Questions (FAQs)

When will the functionality to print directly from the ERP Cloud be available?

Answer: This functionality is currently available for Fusion Applications Release 9 and above

Is there an alternative means of printing reports, documents, etc.?

Answer: Yes. Typically, an ESS job, for example, invoice print, checks, statements, etc. will generate a report. These reports
can be downloaded to the end users local machine and printed.

What is the standard Protocol for printing directly from the Oracle ERP Cloud?

Answer: IPP over HTTPS on port default port 443

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Does direct printing from the Oracle ERP Cloud require an SSL certificate from a Certification Authority?

Answer: Yes, the print server must present a valid SSL certificate signed by a trusted certificate authority such as Go Daddy.

Can a self signed SSL certificate be used, rather than a certificate from a Certification Authority?

Answer: No. Self signed certificates are not supported.

Can the print server be the printer itself, or, must a print server be, for example, a CUPS (Common Unix
Printing System) server?

Answer: The IPP print server can be the printer itself. Newer printers already have built in IPP over HTTPS support. Consult
the printers user guide for specific setup requirements and availability.

If the printer does not natively support IPP over HTTPS, then a CUPS server (or print server that supports IPP over HTTPS)
can be used. For CUPS (or similar) based setup, ERP Cloud BI Publisher will connect to the print server, and then the print
server would connect to the printer. All required setups will need to be completed and tested by Cloud customers.

Is it mandatory to use SSL and client authentication?

Answer: Yes. For cloud customers, those are enforced by default and should not be modified by the customer.

How to test that my printer is working?

Answer: You can run any report program (e.g., Payables Invoice Register) and redirect the print output to the newly setup
printer. If the job completes successfully and the printer receives the print request then the setup is good.

For IPP connection, is TLS 1.2 supported?

Answer: Java supports TLS 1.2 from version. Starting Fusion Applications Release 12, TLS 1.2 is supported.

Can we use client side certificate instead of username/password for cloud printer authentocation?

Answer: No. Supported authentication methods are basic or digest both of which use username/password.

Are there any troubleshooting tips in case the print request doesnt go through?

Answer: Please refer to Troubleshooting Guide For Cloud Printer (Doc ID 2140116.1).

In case you are still unable to receive the print requests on the print server from Oracle cloud , please log an SR to engage
Oracle Support in debugging any setup issues on Oracle cloud. When logging the SR, please provide the following details:

1. Screen shot pf print server setup in BI Publisher

2. Complete printer URL

REFERENCES

NOTE:2140116.1 - Troubleshooting Guide For Cloud Printer


NOTE:2120300.1 - How To Install End Point URL SSL Certificates In Default Fusion Truststore
NOTE:2121015.1 - SRDC - Data Collection Request for Fusion Payments - Cloud Printing
NOTE:551270.1 - Linux OS Service 'cups'
NOTE:1903739.1 - IP Whitelist for Web Service Calls Initiated by Oracle Sales Cloud
Didn't find what you are looking for?

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