Eileen Valdes

8609 Mallard Reserve Dr., Unit 105, Tampa, FL 33614 / 813 407 2037 / valdeseileen@yahoo.com

Committed to delivering high quality results with little supervision. Dedicated and focused person who excels at
prioritizing, completing multiple tasks simultaneously and following through to achieve project goals. Seeking a role of
increased responsibility and authority.

Skills

Microsoft Office proficiency Time management

Excel spreadsheets Patient charting

Meticulous attention to detail Schedule management

Results-oriented Strong interpersonal skills

Self-directed Strong problem solver

Professional and mature Bilingual (Spanish)

Monitor clients records

Receive crisis phone calls and follow up with supervisor to ensure proper linkage

Receive clients phone calls and process self-refers

Assist and connect clients with services

Experience

Dept. of World Languages. University of South Florida. Dept. of World Languages. August 2016- December 2017
Graduate Teaching Assistant.

Taught Beginning Spanish I and II courses to non-native speakers at university level.

Responsible for creating lesson plans, assignments, exams, independently teaching and managing the class,
grading, and regularly meeting with other Graduate Assistants and Graduate Assistant Coordinator to discuss best
practices and improvements regarding teaching methods, lesson planning, and exam development.

The Childrens Home (Pinellas Support Team) (1/2014 2016) Intake Coordinator

Facilitates the referral lines, communicating effectively, appropriately and responds in a timely fashion to phone
calls, faxes and correspondences.
Screen referrals thoroughly for program services and when not accepted refers out to other community partners.
Assists and supports Program Supervisor with contract assignments and coordination with services.
Maintains and submits billing for contractors ensuring accuracy with services provided.
Prepares and maintains electronic database, forms and memos.
Maintains precise and accurate records and statistics for all programs.
Communicates and educates community partners about services.
Collects data for research and evaluation for monitoring of program outcomes.
Maintains effective relationships with supervisory staff, and community resource providers, emphasizing
facilitation of referrals.
Attends trainings and conferences as directed by program supervisor.
Performs other related duties as assigned.

Forest Hills Elementary School (08/2013 - 12/2013) Bilingual Aid (Spanish)

 Under the direction of a certified teacher, I work with students on a one-to-one basis or with small groups and
assist in maintenance of materials, equipment and records of the program; and reinforce instruction as directed by
the teacher, and communicate with students in English or a designated second language to facilitate instructional
processes.

Gulfcoast Medical Research Center (2/2013-6/2013) Research assistant on the SAS115359 Protocol

Infectious Disease Associates of Tampa Bay (2005-2012) Administrative Assistant

Managed the receptionist area, including greeting visitors and responding to telephone and in-person requests for
information.
Maintained the monthly Doctor's schedule.
Dispersed incoming mail to correct recipients throughout the office. Made copies, sent faxes and handled all
incoming and outgoing correspondence.
Created PowerPoint presentations used for business development. Posted open positions on company and social
media websites.
Organized files, developed spreadsheets, faxed reports and scanned documents. Created weekly and monthly
reports.
Cooperated with Medicare, Medicaid and private insurance providers to resolve billing issues.

Education

University of South Florida. 2012-2013

Psychology, B.A.

Mester (Salamanca, Spain) (6/2013-7/2013)

The used of technology and culture in a Spanish class.

Hillsborough Community College. 2006-2011

Mass. Communications, A.A.

Erwin Technical Center 2005

Administrative Assistant