Kevin L.

Carter
302-286-8276
kevincarter03@hotmail.com
E-Portfolio: http://kevinlcarter.weebly.com/

Career Summary
Extensive combined customer service, administrative, academic, and human resource experience. A proven track-
record of professionalism, loyalty, educational attainment, and leadership skills. Exceptional interpersonal
communication skills, exemplary time-management practices, organizational skills, critical thinking, and decision-
making competencies. Proven team player who works well within a group, as well as individually. Innovative,
persistent, detailed, goal oriented, and strategic professional. Striving to acquire a challenging, stable, growth-
oriented position that will allow further development, and broadening of professional capabilities.

Education
Master of Science, Administration of Human Services, (3.8), Wilmington University, New Castle, DE. 12/2017
Tau Upsilon Alpha (TUA) National Human Services Honor Society, Nu Chapter
Wilmington University, New Castle DE. 2017

Bachelor of Science, Organizational Dynamics, cum laude (3.7), Wilmington University, New Castle, DE. 2015
Delta Epsilon Rho Honor Society
Wilmington University, New Castle DE. 2015

Associate of Arts, Counseling and Human Services (3.8), Point University, East Point, GA. 2012
Deans List
Point University, East Point GA. 2010 - 2012

Experience
Intern
H. Fletcher Brown - Boys and Girls Club - Wilmington, DE. 2017

Creation of prototype for adolescent to adulthood transition program.

Troubleshoot childrens computer lab issues; establish maintenance logs, proper equipment upkeep, and
tracking protocols.
Establish procedure for updating and maintaining the Boys and Girls Club Master Calendar for event
scheduling, and reconciling various school calendars with the Master Calendar.
Creation of college readiness handout for teen program, and facilitation of goals via gap analysis processes.
Provided services at Clarence Fraim, and Claymont Boys and Girls Club for open house, and winter
holiday festival.
Creation of parental feedback survey, data collection spreadsheets, forms, and information tracking.

Administrative Assistant II
University of Delaware - Office of Graduate and Professional Education - Newark, DE. 2017 - Present

Process student thesis through plagiarism detection software.

Review, verify, and allocate charges for UD credit cardholders accounts instructing all staff of university
and college policies and procedures regarding appropriate charges.
Coordinate event support for diversity recruitment and retention programming and assist as needed with all
major OGPE events (Doctoral hooding, new student orientation and new international Teaching Assistant
onboarding and Summer programming).
 Assist the OGPE Communications manager and Associate Vice-Provost with routine OGPE website and
online graduate catalog maintenance.
Greet and direct students and visitors, answer phones and take messages, answer questions requiring
knowledge of graduate students degrees and work experience applications as well as general University of
Delaware information.

Admissions Assistant (Operations)

Wilmington University University Admissions - New Castle, DE. 2016- 2017

Process incoming electronic and paper applications and transcripts. Input data into CAMS, update
information (status and document tracking), and scan and link materials into Image Now.
Train co-workers, and work study students on old and new systems, functions, and processes.

Academic Assistant II 2005 2016

Georgia Institute of Technology - School of Physics - Atlanta, GA.

Provide administrative support for Faculty, Staff, and Students. Compile departmental data for recurring
surveys, reports, presentations, transcript requests, and proctor exams.
Coordinate book orders and serve as liaison between the campus bookstores, publishers, and
the Physics department.
Place and remove undergraduate student advisement holds, and make sure that graduate students are
registered properly each semester.
Process incoming graduate student applications, create and distribute files to graduate decision committee,
and arrange hotel reservations for prospective graduate students. Assist with graduate student admissions,
advisement, thesis announcements, student financial account corrections, and processing of graduate
paperwork. Facilitate research and teaching assistant designations, and place tuition waivers on graduate
student accounts.
Coordinate application process and hiring of undergraduate teaching assistants, as well as scheduling of
assignments. Schedule speakers for Senior Seminar, and first year graduate student courses.
Facilitate faculty teaching, and teaching assistant course evaluation procedures by retrieving data collected
by the Center for Enhancement of Teaching and Learning.
Process information pertaining to Student Visas (F1/J1), and serve as department point of contact for the
Office of International Education.
Maintain Academic Office purchase card (P-Card), handle purchasing responsibilities, and reconciling
statements.
Supervise graduate student assistants, assign, and monitor duties.

Professional Development
Student Academic Services Professional Development Program Certification 2013
Georgia Institute of Technology Atlanta, GA.

National Organization of Human Services 2015 - present

Volunteer Leadership
H. Fletcher Brown - Boys and Girls Club - Wilmington, DE.
Mentorship for National Jr. Youth of the Year Competition 2017 - present

Family Blessings Outreach Ministries Atlanta, GA. 2013 2016

Donation of goods, transportation, location setup & breakdown for feeding of the inner-city homeless population.

Microsoft Office: Word, Excel, PowerPoint, Access, Outlook, Banner, CAMS, College of Science Finance System,
Oracle, iStart, Crystal Reports, Blackboard, T-Square, Recruit, ADMIT, Slate, and UDSIS.