Catering Service Sop 06 611 PDF

Ref no: SOP 611
STANDARD OPERATING PROCEDURES Page: 1 of 19

TOTAL E&P INDONESIE
SAFE CATERING SERVICE Date: 19/02/04
Rev no: 0
SOP 06-611
SAFE CATERING SERVICE
Date: 09/04/04 14/04/04 15/04/04 23/04/04 27/04/04
0 19/02/04 B. Wibowo Ph Avisse J. Susanto M. Najib Ph Jahan First

Issue
Rev no Date Owned by Checked by Approved by Authorized by
Comments
Ref no: SOP 611
TOTAL E&P INDONESIE
Rev no: 0
Table of Contents
1 Purpose .....................................................................................................................
...... 4
2 Scope.......................................................................................................................
........ 4
3 References .................................................................................................................. .... 4
4 Definitions .................................................................................................................
....... 4
5 Responsibilities ............................................................................................................ .... 5
5.1 Catering Contractor ......................................................................................................5
5.2 Catering Supervisor .....................................................................................................5
5.3 General Services (Balikpapan & Field)........................................................................5
5.4 DKA/MED ................................................................................................................... .. 5
5.5 Site Manager/ RSES ....................................................................................................6
5.6 DCS / CTC ................................................................................................................. .. 6
6 Food Management...........................................................................................................6
6.1 Raw Food Purchasing ..................................................................................................6
6.2 Incoming Food Receiving............................................................................................. 6
6.2.1 Incoming Dry Goods .............................................................................................7
6.2.2 Incoming Chilled Goods ........................................................................................7
6.2.3 Incoming Frozen Goods........................................................................................7
6.3 Food Storing.............................................................................................................. ... 7
6.3.1 Dry Storage ...........................................................................................................7
6.3.2 Chilled Storage .....................................................................................................7
6.3.3 Frozen Storage .....................................................................................................7
6.4 Food Preparation .........................................................................................................8
6.5 Food Cooking ...............................................................................................................8
6.6 Food Serving .............................................................................................................. .. 8
6.6.1 Warm and Cool Food Serving...............................................................................8
6.6.2 Hot Food Serving ..................................................................................................8
6.7 Cooked Food Transporting ..........................................................................................8
6.8 Left- over Food ........................................................................................................... .. 9
6.9 Food Sampling .............................................................................................................9
7 Cleaning and Sanitation...................................................................................................9
7.1 Building Structure. ........................................................................................................9
7.2 Food Contact Surface ..................................................................................................9
7.3 Equipment ................................................................................................................. ... 9
7.4 Hand Contact Surface ................................................................................................10
8 Personal Hygiene ..........................................................................................................10
9 Pest Control ................................................................................................................ ... 11
9.1 Preventing Access and Denying Harborage ..............................................................11
9.2 Destruction ............................................................................................................... .. 11
10 Waste Disposal ..............................................................................................................12
11 Potable Water .............................................................................................................. .. 12
12 Medical Check up ..........................................................................................................12
13 Training and Education ..................................................................................................12
14 Inspection .................................................................................................................
..... 13
Appendices:
- Appendix 1: Hygiene and SanitationInspection Checklist
- Appendix 2: Hygiene and SanitationFollow up Form
- Appendix 3: Cold Chain Temperature Monitoring Form
SOP 06-611 Safe Catering Service.doc HSE Manual 14/06/04

Ref no: SOP 611
TOTAL E&P INDONESIE
Rev no: 0
- Appendix 4: Incoming Food Inspection Form

- Appendix 5: Drinking Water Value Standard
- Appendix 6: How to Take a Water Sample for Bacteria Test

Ref no: SOP 611
TOTAL E&P INDONESIE
Rev no: 0
1 PURPOSE
This Standard Operating Procedure (SOP) provides a practical guideline and the best prac-
tices for processing safely any kind of food, in order to avoid food-borne illnesses. It is the
reason why "safe" is preferred to "healthy".
2 SCOPE
This SOP applies to all Catering Companies under the control of TOTAL E&P INDONESIE
(TI), which means that these health requirements are extended to the food facilities of any
Contractors working for TI and using their own catering facilities.
3 REFERENCES
Indonesian Regulation
- Keputusan Menteri Kesehatan Republik Indonesia No 715/MENKES/SK/V/2003,
Tentang Persyaratan Hygiene Sanitatsi Jasa Boga. 23 Mei 2003.
- Keputusan Menteri Kesehatan Republik Indonesia No 1098/MENKES/SK/VII/2003,
Tentang Persyaratan Hygiene Sanitatsi Rumah Makan dan Restauran. 31 Juli 2003.
International References
- Lewis J.Minor, Sanitation, Safety and Environmental Standards, Foodservice Stan-
dard Series volume 2, Avi publishing Company,Inc., Westport, Connecticut.
- Develop a Food Safety Plan (Based on HACCP Hazard Analysis and Critical Con-
trol Plan principle), Food and Environmental Hygiene Department at 8/F., Fa Yuen
Street Complex, 123A Fa Yuen Street, Mongkok, Kowloon.
- Bacteriological Analytical Manual online, http://vm.cfsan.fda.gov/~ebam/bam-1.html
TI Documents
- SOP 06-610 Medical Check-up & Fitness to Work
- SOP 11-112 HSE Audits
4 DEFINITIONS
Chilled Storage: includes the storage of some vegetables and fruits,dairy products.
Control:
- to manage the conditions of an operation to maintain compliance with established
criteria,
- the state where correct procedures are being applied and criteria are being met
Catering Service Contractor: a contractor, which provides TI personnel with food services,
based on a contract terms relationship.
Cooked Food Transporting: a transport for contained cooked food, such as meal box, for
personnel working at GTS, processplant, wells etc.,

Ref no: SOP 611
TOTAL E&P INDONESIE
Rev no: 0
Dry Storage: includes the storage of dried food (e.g. cereals, seasonings), canned and bot-
tle drink and food.
Food Handler: all personnel working directly with food and food utensils from food prepara-
tion up to food serving.
Frozen Storage: storage of frozen meat, chicken, fish, ice cream, etc.
Safe Food: food without harmful contaminants (biological, physical and chemical) that could
cause food-borne illnesses to consumers.
5 RESPONSIBILITIES
5.1 CATERING CONTRACTOR

- Adopt and implement the food processing requirements as stated in this SOP.
- Train all food-handler personnel prior executing the contract and up-date annually.
- Perform six-monthly medical check-up for all food handlers.
5.2 CATERING SUPERVISOR

- Perform on the spot checking and delivery necessary corrective actions (e.g. correct
work-practice advice) all the times
- Ensure that all steps of food process are under control.
- Accompany medical personnel in performing hygiene inspection.
- Follow up the findings of weekly hygiene and sanitation inspection.
- Check all food handlers and report the ill personnel to doctor on daily basis.
- Keep all necessary documents.
- Inform clinic whenever the incoming food arrives.
5.3 GENERAL SERVICES (BALIKPAPAN & SITES)

- Accompany medical personnel in conducting hygiene and sanitation inspection and
incoming food inspection.
- Follow up the recommendation of inspection results.
- Provide necessary equipment and appliances.
5.4 DKA/MED
- Conduct regular hygiene and sanitation inspection and give recommendation based
on the findings.
- Monitor weekly the cold chain temperatures.
- Check incoming food and decide whether the incoming food is suitable to be ac-
cepted or not.
- Up-date the progress of action of the recommendations.
- Examine, treat and issue medical certificate for any food handler who is sick.
- Check the results of regular medical check up of food handlers and take necessary
action based on the result.
- Perform potable water sampling on monthly basis or when ever necessary.

Ref no: SOP 611
TOTAL E&P INDONESIE
Rev no: 0
5.5 SITE MANAGER/ RSES

- Support and facilitate the implementation of the recommendations.
- Take necessary actions when found any life-threatening condition after being ad-
vised by the Doctor on Duty.
5.6 DCS / CTC

- Adopt the requirements stated in this SOP during processing any contract term re-
lated to catering service.
6 FOOD MANAGEMENT
The opportunities for food contamination in a catering operation are numerous. Many food-
borne illnesses are caused by improperly food handling, preparation or storage.
In general, there are five stages in food processing:
- raw food purchasing,
- food storage,
- food preparation,
- food cooking,
- food serving.
At every stages of food processing, sources of food-borne illnesses can occur. In order to
prevent from these kinds of illness, controls are necessary at any step of food processing.
6.1 RAW FOOD PURCHASING

- Food material shall be purchased from licensed or well known suppliers.
- Catering Contractor advised to provide a monitoring document or certificate to TI, for
TI review and to proof that the foods purchased are safe to consume or that suppli-
ers follow healthy manufacturing practices.
- Food shall be transported in a way that their healthy condition is continuously main-
tained including the temperature for frozen foodto be - 18 C or lower.
- The food must be in a good condition and free of harmful organisms and chemicals.
6.2 INCOMING FOOD RECEIVING

Incoming food shall:
- be checked on deliveries. (using format on appendix 4),
- have official label or registration code according to Indonesian regulation.
Incoming food is considered unsatisfactory in the following cases:
- thawed state of any expected frozen food, or
- already expired, or
- no registration and expiry date code, or
- visually damaged (change in original colour, smell, texture, etc.,), or
- broken original packaging and sealing.
If the result of inspection is unsatisfactory, the incoming food must be rejected.

Ref no: SOP 611
TOTAL E&P INDONESIE
Rev no: 0
Contingency plan for food stock shall be set up to anticipate the case of incoming food
rejection.
6.2.1 INCOMING DRY GOODS

- Packaging must be intact.
- Can container shall not be dented, bulged, leaked, rusted.
- Expiry date shall be available and not yet expired.
6.2.2 INCOMING CHILLED GOODS

- Packaging must be intact.
- Expiry date shall be available and not yet expired.
- Temperature shall be 0C to - 10C.
6.2.3 INCOMING FROZEN GOODS

- Packaging shall be intact and absence of large ice crystals.
- Expiry date shall be available and not expired yet.
- Ideal temperature shall be - 18 C or less.
- When the temperature is at above - 18 C, foods will be accepted if they are still
in frozen state (hard felt by hand pressing) and there are no damaged signs (in-
tact package, valid label).
While unloading, move the chilled and frozen food to storage as soon as possible
(e.g. within 10 minutes) to avoid the thawing process.
6.3 FOOD STORING
6.3.1 DRY STORAGE

- Storage temperature at 25 C, maximum.
- All foods to be date marked and use First-In-First-Out (FIFO) rotation.
- All foods to be covered and separated by types.
- Packaging to be intact without any visible foreign matter.
- Storage area to be pest-proofed.
- Storage area to be in a dry and clean condition.
6.3.2 CHILLED STORAGE

- Store temperature generally at 4 C or below.
- Store temperature for certain fruit and vegetable: 4 - 10C.
- Store cooked food above raw food.
- Arrange foods to allow for effective air circulation.
- All food covered.
- Storage area to be clean.
6.3.3 FROZEN STORAGE

- Store temperature at - 18C or below except during defrosting period.
- Arrange foods to allow for effective air circulation.

Ref no: SOP 611
TOTAL E&P INDONESIE
Rev no: 0
- All food covered.

- Storage area to be clean.
6.4 FOOD PREPARATION

- Fruits and vegetables to be washed thoroughly with potable running water or solu-
tion of water with 0.02% Calcium Permanganate.
- Maximum duration for thawed and chilled food held above 4C (out of refrigerator) is
2 hours.
- Frozen foods to be adequately thawed under:
- chiller,
- cool running water in waterproof package.
- Use clean utensils and cutting boards to avoid cross contamination.
6.5 FOOD COOKING

- Food cooking shall be performed by well trained, authorized cook.
- Cook the food thoroughly.
- Well done cooking is indicated by:
- the core temperature showing above 75C, or
- visual check indicates:
- soups, sauces, etc. boil for at least 5 minutes,
- meat is brown inside,
- poultry juices dry out,
- fish flakes easily when poked with a fork,
- shrimp simmered three to five minutes or untilthe shells turn red.
6.6 FOOD SERVING

- Containers to be clean and sanitized.
- Containers to be covered.
6.6.1 WARM AND COOL FOOD SERVING

- Serving time for food at ambient temperature is 2-4 hours.
- Cooling at < 4C or re-heating at > 75C for food immediately after 4-hour stay
at room temperature.
- Discard all foods if they stay at ambient for 6 hours.
6.6.2 HOT FOOD SERVING

- Keep at 60C or above.
6.7 COOKED FOOD TRANSPORTING

- Use clean insulated containers to reduce heat loss.
- Keep above 60C for hot foods.
- Keep at 4C or below for cold foods.
- Discard food if:
- hot food is kept at a temperature below 60C formore than 4 hours,

Ref no: SOP 611
TOTAL E&P INDONESIE
Rev no: 0
- cold food is kept at a temperature above 4C for more than 4 hours.
6.8 LEFT- OVER FOOD

- Shall be kept either under 4C or above 60C for maximal 24 hours.
- The left-over food must be disposed when:
- there is a sign of spoilage (change of flavor, color, taste or contour, etc.),
- for more than 24 hours of storage.
6.9 FOOD SAMPLING

Catering Contractor is to provide an on-site procedure how to take a food sampling. The
outline of the procedure shall, at least, include the following:
- the operator shall wear sterile handgloves,
- collect more or less 100 gram of food sample using sterileutensils,
- put them in a sterile, dry, leak-proof plastic box for solid and semi-solid food,
and in a sterile plastic bottle for liquid sample,
- label with time and date marks,
- refrigerate the sample for three days,
- the samples shall be sent to laboratory for:
- investigating the cause of food-borne illness outbreak, (if it happens),
- verifying the food process is satisfactory (randomly).
7 CLEANING AND SANITATION
A cleaning program should be developed to ensure that cleaning is conducted in systematic

and regular basis.
A well-planed cleaning program should include the following:
- areas and equipment to be cleaned,
- frequency of cleaning (scheduling),
- specific standard procedure,
- sanitizer and equipment,
- the responsible person for each task.
7.1 BUILDING STRUCTURE.

- Floor to be cleaned on a daily basis and as required.
- Wall, windows and ceilings to be cleaned weekly or as required.
7.2 FOOD CONTACT SURFACE

Work table, sink and waste disposal to be cleaned after use or as required.
7.3 EQUIPMENT
- Utensils, cutting boards, knives, and other cooking utensils to be cleaned after use.
- Dish-washing machine shall rinse the eating and drinking utensils for not less than
10 seconds with detergent-water solution at a temperature not less then 60 C and
then air dry. Dont dry with frequent-used cloth.

Ref no: SOP 611
TOTAL E&P INDONESIE
Rev no: 0
- Freezer, chiller and storage areas to be cleaned weekly or as required.
7.4 HAND CONTACT SURFACE

Door knobs/ handles, drawers and switches to be cleaned daily.
8 PERSONAL HYGIENE
Good personal hygiene is essential to ensure healthy food.

Disease-causing bacteria may be present on all parts of body (skin, nose, hair, cloth, etc.) of
healthy people.
All food handlers must therefore maintain high standard of personal hygiene and cleanliness in
order to avoid transferring harmful bacteria tofood.
All food
handlers must practice at any time the following points.
-clean uniforms, aprons (or clothes) at the beginning of a work shift,
-wear a hair restraint (hat or hairnet),
-keep fingernails short and clean,
-avoid touching nose, mouth, hair and skin during food preparation,
-do not smoke in food premises,
-do not cough or sneeze directly onto food; wash hands after coughing or sneezing,
-avoid using handkerchiefs, use disposable tissues,
-wash your hands after blowing your nose,
-avoid wearing jewelry while handling and preparing food,
-do not wear aprons outside the foodpreparation area,
-cover all wounds or cuts on hands or arms completely with waterproof plaster,
-wear disposable gloves when directly touching food and if there is a wound on the
hand. Change both gloves and wound plaster egularly,
r
- food handlers to be free from any illnesses such as gastrointestinal illness, the flu,
- cease working and report to the supervisor while ill.
Hands must be washed before:
- working,
- handling food and utensils.
Hands must be washed after:
- using the toilet,
- handling raw food,
- coughing, sneezing, eating, drinking or smoking,
- licking fingers,
- every break,
- touching pimples or sores,
- handling waste,
- carrying out cleaning duties,
- changing soiled clothes,
- touching ears, nose, hair, mouth, or other bare body parts,
- handling animals/ pets,

Ref no: SOP 611
TOTAL E&P INDONESIE
Rev no: 0
- any other unhygienic practice.

Hand-washing technique:
- moisten hands with water,
- apply soap or detergent, work up a lather beyond the wrist,
- rub hands together for at least 20 seconds (use a nail brush when necessary)
- rinse off soap or detergent,
- dry hands with paper towel or hot air dryer do not wipe hands with uniform or
cloths.
9 PEST CONTROL
Pest may contaminate food and cause food-borne illness. A pest control program should be
developed to eliminate pests and prevent pests from infesting the food premises. An effec-
tive pest control program should be able to prevent access, deny harborage and eradicate
any pests present.
9.1 PREVENTING ACCESS AND DENYING HARBORAGE

- Seal all gaps around fittings or in walls or floors.
- Keep the doors to the outside closed at all times.
- Fit windows open directly into food preparation areas with screens (with apertures of
2 mm square or less) to keep insects out.
- Cover ventilation ducts and floor drains.
- Store and remove garbage properly and regularly. Keep garbage covered.
- Inspect frequently (e.g. weekly) for sign of pests, both outside and inside.
- Check incoming foods and supplies for sign of pests.
- Store food and supplies properly:
- cover them properly,
- store them at least 15 cm off the floor and 15 cm awa y from walls,
- Apply First-In-First-Out system.
- Remove cardboards, newspaper, etc. that may attract and harbor pests.
- Clean up spillage of food immediately.
- Keep toilets clean and sanitized.
- Keep garbage in sealed plastic bags and inside tightly covered refuse bins.
9.2 DESTRUCTION
- Use chemical, physical or biological means, e.g. rodent or insect traps, where there
are sign of pests.
- Use an electric insect killer to capture and kill flying insects. Avoid spraying insecti-
cide over food preparation surfaces.
- Hire a professional pest control company.

Ref no: SOP 611
TOTAL E&P INDONESIE
Rev no: 0
10 WASTE DISPOSAL
Waste can be regarded as any item of food, ingredients, packaging materials, etc. which are
not suitable for further use and are intended to be disposed of. Waste should be controlled
carefully since it presents a risk of contamination of foods:
- waste shall be disposed of and segregated in the dedicated waste disposal bins,
- a defined area is to be allocated for the storage of waste pending disposal,
- when food waste is removed from food preparation rooms pending disposal, it must
be placed in a tightly covered waste storage bin,
- waste disposal and storage bins are to be:
- placed in order to be positioned conveniently to staff and operations,
- clearly distinguishable from other storage bins,
- emptied when full or on a regular basis,
- cleaned daily.
11 DRINKING WATER
Drinking water must be tested monthly by a laboratory, or as required. If the result is unsatis-
factory especially in regard with positive bacteria, the water required for all food processing
must be firstly boiled or taken from bottled drinking water until the quality of the tap water is
satisfactory.
See Appendix 5: Drinking water standard value.
See Appendix 6: Procedure how to sample water for bacteriatest.
12 MEDICAL CHECK UP
Refer to SOP 06-610 Medical Check-up & Fitness to Work, where relevant items are listed. All
food handlers shall be medically checked up at least every 6 months. If the check-up results
indicate unfit for working as food handler, the unfit personnel must seek remedial
treatment (at Catering Service Contractors expense). The unfit person
nel may resume work-
ing after the health problem is declared clear by site doctor.
13 TRAINING AND EDUCATION
All food-handlers and their supervisors shall have certified training. The materials of training
shall include, but not limited to:
- personal hygiene,
- food-borne illness,
- how food can become contaminated,
- how food-borne diseases can be avoided through proper food handling procedures
and good personal hygiene practices.

Ref no: SOP 611
TOTAL E&P INDONESIE
Rev no: 0
14 INSPECTION
Inspection shall be conducted on weekly and monthly basis by medical personnel accompa-
nied by General Services, Catering Service Contractor and Safety & Environment represen-
tatives.
In general the inspections include hygiene and sanitation, cold chain temperature monitoring
and incoming food inspections.
The formats used for reporting are on the following appendixes:
- Appendix 1: Hygiene and SanitationInspection Checklist
- Appendix 2: Hygiene and SanitationFollow up
- Appendix 3: Incoming Food Inspection Format
- Appendix 4: Temperature Monitoring Format

Ref no: SOP 611
TOTAL E&P INDONESIE
Rev no: 0
Appendix 1:
Hygiene and Sanitation Inspection Checklist
MEDICAL DEPARTMENT
HYGIENE & SANTATION INSPECTION LIST
Date: ____ / ____ / ____ Time: ____ / ____ Location:

_____________________________________
No Items Yes No Remarks

A. PERSONAL HYGIENE
1 Are food handlers free of contagious diseases?
2 Is there a food handler with cut or wound?
3 Are the food handlers wearing clean clothes?
4 Are the food handlers wearing proper uniform?
5 Are male food-handlers with short hair and
female food-handlers with tied-long hair?
6 Are the male food-handlers with long beard and long mustache?
7 Are the food-handlers fingers nails long and dirty
8 Are the food-handlers wearing accessories
(ring, earring, brace- let, wrist watch)?
9 Are the food handlers wearing safety shoes?
10 Are the food handlers smoking inside
workplace while they are working?
11 Area hand-washing facilities available close to food handlers?
12 Do the food handlers wash their hands before starting working?
13 Do the food handlers wash their hands
correctly (as per procedure)?
14 Do the food handlers have an unhygienic /
bad habit such as picking nose and ear,
touching hair, spitting everywhere?
B. FOOD HANDLING
1 Are the food handlers wearing hand gloves
when working with and/or touching food stuff?
2 Are the food handlers using a different
chopping pad for food stuff?
3 Are wooden utensils used for handling food stuff?
4 Is the food being placed directly on the floor?
5 Are the fruits and vegetables properly washed
before being con- sumed?
6 Are the frozen raw-foods thawed properly before being cooked?
C. FOOD STORE
1 Dry store temperature should be 20-25 C
2 Is FIFO (First In First Out) system applied?
3 Are all food stuffs stored in the dry store in a good order?
4 Are stored food stuff separated with chemical stuff?
Ref no: SOP 611
TOTAL E&P INDONESIE
Rev no: 0
No Items Yes No Remarks

5 Is canned food stuff intact (not dented, not leak and not rusty)?
6 Is stored food stuff not yet expired?
7 Is chiller temperature for easy perishable food See temperature
(meat, cooked food, prepared food) shall be 4 monitoring
C at maximum, whereas chiller for fresh fruit
and vegetables, between 4C and 10C?
8 Is a different chiller used to store different food
stuff?
9 Are cooked food and raw food stored in different
chiller?
10 Is food stored in chiller, covered?
11 Is freezer temperature -18 C at maximum? See temperature
monitoring
12 Are meat, chicken and fish stored in different chillers?
13 Is food stored in the freezer covered or packed?
14 Is there some food stuff found spoiled or damaged?
D. SANITATION
1 Are floor, wall and ceiling clean?
2 Are drainage system and its retainer clean?
3 Are food and drinking utensils (dishes, spoon, fork, and glasses)
clean and in good order?
4 Are kitchen utensils (stove, deep fryer, oven,
pan, drying pan, rice cooker) clean?
5 Are unused or spare kitchen utensils clean and
stored in a good order?
7 Is dry store clean and in a good order?
8 Is refrigerator clean? (Its compartment, ceiling, door, rack)?
9 Is freezer clean (its floor, wall, ceiling and rack)?
10 Is rag towel clean?
11 Is cleaning tool or cleaning towel sufficient?
12 Are cooking equipment & food stuff cleaned in different basins?
13 Is soap available in every hand-washing facility?
14 Are food stuff & chemical stuff stored in different places?
15 Is a waste bin with trash bag available?
E. PEST CONTROL
1 Is any insect found in the kitchen?
2 Is there Insect dirt /dropping in the kitchen/dry
store? Is any insect dropping found in the
kitchen / dry store?
3 Do you find any evidence of rat (e.g.
dropping, nesting area, path, a hole, etc.)
4 Is insect killer or pest trapper available?
Inspection conducted by: _________________

Date: ____ / ____ / _____ Signature: _______________________

Ref no: SOP 611
TOTAL E&P INDONESIE
Rev no: 0
Appendix 2
Hygiene and Sanitation Follow up Form
Progress of actions (0
No Findings Recommendations 100%)
Action by
__/__/__ __/__/__ __/__/__
__/__/__ (1)
(1)
: Date of Inspection
Appendix 3
Cold Chain Temperature Monitoring Form
Name: Date of Checking / Temperature (C)

________________
Location of cold
chain:
__ / __ / __ __ / __ / __ __ / __ / __ __ / __ / __ __ / __ / __ __ / __ / __
______________________
1. Freezer -1
2. Freezer -2
3. Freezer -3
4. Etc.
5. Chiller 1
6. Chiller 2
7. Etc.
Note: Standard range:

- All chiller (except for vegetables & fruit) : < 4C
- Chiller for fruits and vegetables : 4C < - < 10C
- Freezer : < - 18C
Ref no: SOP 611
TOTAL E&P INDONESIE
Rev no: 0
Appendix 4
Incoming Food Inspection Form
Date: ___ / ___ / ____
Status
No Checked Remarks
Items Yes
No
1. Cold Chain Temperature
- Freezer shall be at least
- 18C
- Chiller shall be 0C to -
10C
-
2. Dry Food
- Good container /
packaging
- Date of arrival
- Expiry date
-
3. Fruits and Vegetables
- Fresh
- Clean
- Sign of damage
-
4. Meat, Chicken, Other Frozen
Food
- Date of arrival:
- Good container:
- Expiry date:
-
5. Fish
- Bulged, transparent
eyes
- Red gills
-
Crab
- Live crab
Shrimp
- Fresh
-
Ref no: SOP 611
TOTAL E&P INDONESIE
Rev no: 0
Appendix 5
Drinking Water Value Standard
PARAMETER ANALYZED UNIT ANALYSIS

MAXIMUM VALUE RESULT
MENKES
2002
PHYSICAL
Color mg/L PtCo 15
Turbidity - NTU 5
Temperature oC Air Temperature
Suspended Solids -
Dissolved Solids mg/L 1000
Total Dissolved Solid -
Conductivity ms/Cm -
CHEMICAL
pH - 6.5 - 8.5
Free CO2 mg/L CO2 -
Total Hardness oD 28
Organic Matter mg/L KMnO4 -
Residual Chlorine mg/L Cl2 5
Residual Total Chlorine mg/L Cl2 -
ANION
Chloride mg/L Cl- 250
Nitrite mg/L NO2- 3
Nitrate mg/L NO3- 50
Sulfate mg/L SO4- 250
Carbonate mg/L CO3--- -
Bicarbonate mg/L HCO3- -
CATION
Ammonium mg/L NH3 1.5
Total Iron mg/L Fe 0.3
Aluminum mg/L Al+++ 0.2
Manganese mg/L Mn++ 0.1
Calcium mg/L Ca++ -
Magnesium mg/L Mg++ -
BACTERIOLOGY
Coli form /100ml 0

Ref no: SOP 611
TOTAL E&P INDONESIE
Rev no: 0
Appendix 6
How to Take a Water Sample for Bacteria Test
1. Preparation
- Water sample for bacteria test must be collected in a sterile container.
- Choose a faucet that is clean, indoor, not broken, without filter, no swing, no fixing
hot-cold tap,
- Point of sample shall be rotated (changed)
2. Sampling Procedure
- Disinfect the faucet by flaming the faucet spout for five seconds with a cigarette
lighter.
- Run the cool water in a steady stream for five minutes.
- Grasp the container near the bottom
- Carefully open the container and hold the outside of the cap
- Dont touch the inside of the bottle and the cup
- Fill the container to the neck or indicated fill line.(100 ml is the minimum). Ensure that
the water stream is maintaining a constant flow
- Do not over fill the container
- Do not allow the container or the cap to touch the faucet or tap
- Cover the container with the cap as soon as possible
- Seal the container properly
- Turn of the water
- Label with sample name, location,time and date using waterproof ink.
- Send to a laboratory inside cold box within six hours.

Catering Service Sop 06 611 PDF

Diunggah oleh

Informasi Dokumen

Deskripsi Asli:

Judul Asli

Hak Cipta

Format Tersedia

Bagikan dokumen Ini

Bagikan atau Tanam Dokumen

Opsi Berbagi

Apakah menurut Anda dokumen ini bermanfaat?

Apakah konten ini tidak pantas?

Hak Cipta:

Format Tersedia

Catering Service Sop 06 611 PDF

Diunggah oleh

Hak Cipta:

Format Tersedia

Ref no: SOP 611

STANDARD OPERATING PROCEDURES Page: 1 of 19

SAFE CATERING SERVICE

Date: 09/04/04 14/04/04 15/04/04 23/04/04 27/04/04

0 19/02/04 B. Wibowo Ph Avisse J. Susanto M. Najib Ph Jahan First

SOP 06-611 Safe Catering Service.doc HSE Manual 14/06/04

- Appendix 4: Incoming Food Inspection Form

SOP 06-611 Safe Catering Service.doc HSE Manual 14/06/04

SOP 06-611 Safe Catering Service.doc HSE Manual 14/06/04

5.1 CATERING CONTRACTOR

5.2 CATERING SUPERVISOR

5.3 GENERAL SERVICES (BALIKPAPAN & SITES)

SOP 06-611 Safe Catering Service.doc HSE Manual 14/06/04

5.5 SITE MANAGER/ RSES

5.6 DCS / CTC

6.1 RAW FOOD PURCHASING

6.2 INCOMING FOOD RECEIVING

SOP 06-611 Safe Catering Service.doc HSE Manual 14/06/04

6.2.1 INCOMING DRY GOODS

6.2.2 INCOMING CHILLED GOODS

6.2.3 INCOMING FROZEN GOODS

6.3 FOOD STORING

6.3.1 DRY STORAGE

6.3.2 CHILLED STORAGE

6.3.3 FROZEN STORAGE

SOP 06-611 Safe Catering Service.doc HSE Manual 14/06/04

- All food covered.

6.4 FOOD PREPARATION

6.5 FOOD COOKING

6.6 FOOD SERVING

6.6.1 WARM AND COOL FOOD SERVING

6.6.2 HOT FOOD SERVING

6.7 COOKED FOOD TRANSPORTING

SOP 06-611 Safe Catering Service.doc HSE Manual 14/06/04

- cold food is kept at a temperature above 4C for more than 4 hours.

6.8 LEFT- OVER FOOD

6.9 FOOD SAMPLING

7 CLEANING AND SANITATION

A cleaning program should be developed to ensure that cleaning is conducted in systematic

7.1 BUILDING STRUCTURE.

7.2 FOOD CONTACT SURFACE

SOP 06-611 Safe Catering Service.doc HSE Manual 14/06/04

- Freezer, chiller and storage areas to be cleaned weekly or as required.

7.4 HAND CONTACT SURFACE

Good personal hygiene is essential to ensure healthy food.

SOP 06-611 Safe Catering Service.doc HSE Manual 14/06/04

- any other unhygienic practice.

9.1 PREVENTING ACCESS AND DENYING HARBORAGE

SOP 06-611 Safe Catering Service.doc HSE Manual 14/06/04

13 TRAINING AND EDUCATION

SOP 06-611 Safe Catering Service.doc HSE Manual 14/06/04

SOP 06-611 Safe Catering Service.doc HSE Manual 14/06/04

HYGIENE & SANTATION INSPECTION LIST

Date: ____ / ____ / ____ Time: ____ / ____ Location:

No Items Yes No Remarks

No Items Yes No Remarks

Inspection conducted by: _________________

SOP 06-611 Safe Catering Service.doc HSE Manual 14/06/04

Name: Date of Checking / Temperature (C)

Note: Standard range:

Date: ___ / ___ / ____

PARAMETER ANALYZED UNIT ANALYSIS

Date: / / Time: / Location:

Date: _ / _ / ____