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Date: April 27, 2017

To: Sandra Ellington, CEO


From: William Smith
Subject: Article Summaries: MOBILE TECHNOLOGY and Transformative Tech
Regarding your request for information on new technology and its impact on businesses, I have put
together a brief overview of two articles: Transformative Tech: A Disruptive Year Ahead and Mobile
Technology: Evolutions and Trends for Career Resources, Searches, and Networking. These articles
addressed how technology will affect management and human resources in the former and the
organizational hiring process in the latter.
Article Purposes How Should Organizations React to Changing Tech?
Thanks to mobile phones, the digital marketplace has a variety of applications and tools to monitor,
manage, and engage with employees in an unprecedented manner. Organizations are taking advantage of
those available applications to allow for greater success in several functions.
Analytics: The field of people analytics has grown exponentially, and information regarding
workers schedules, habits, emails, and feedback can now be collected and used to decrease
absences, combat fraud, decrease workplace accidents and boost innovation. Oracle, Workday,
and Cornerstone are just a couple of software examples capable of providing predictive models
for employee activity. (Pankratz, p. 59)
Performance: With advances in analytics, information about specific employee data can be
utilized to respond to employee needs and shortcomings with specific case insight rather than
company policy. This means that management decisions can now be tailored to specific
employees, as the same management tactics do not work for everybody.
Evaluation: The behavior of employees with new technology provides a greater insight into how
company time is spent. Surveying workers for feedback is also critical in not just evaluating their
output, but also their opinions and conditions in the workplace. Implementation of proper worker
feedback with performance tools is guaranteed to boost output.
Training: Companies are now beginning to utilize learning platforms such as Workday Learning
and Fuse Universal to provide video learning experiences to employees. These kinds of programs
help make workplace learning a straight forward and data-driven approach to learning new skills.
(Pankratz, p. 60)
Hiring: Networking tools like LinkedIn and people2people have transformed the hiring process
for organizations and job-seekers. Twice as many applications are now being submitted via
mobile applications as opposed to standard methods. With more and more people researching and
applying for a job on mobile phones, considering applications to help with the hiring process is an
attractive quality for businesses. (Bersin, p. 29)
Conclusion
The bottom line is that technology and social networking have changed the way that businesses and
organizations operate at a systemic level. Many applications and programs are available to maximize
management potential and employee output. To not take advantage of them is to fall behind.
Works Cited
Bersin, Josh. "Transformative Tech: A Disruptive Year Ahead." HR Magazine, vol. 62, no. 1, Feb. 2017,
p. 29. EBSCOhost.

Pankratz, Ruth. "MOBILE TECHNOLOGY: Evolutions and Trends for Career Resources, Searches, and
Networking." Career Planning & Adult Development Journal, vol. 32, no. 3, Fall2016, pp. 58-61.
EBSCOhost.

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