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COMPANY

PROFILE
Optimize Our Capacity
for Brighter Future

CONTACT
SURABAYA OPTIMA Phone : 031 8251 8426
JL. Ketintang Baru III No. 8 Email : info@surabayaoptima.com
Surabaya - 60231 Website : www.surabayaoptima.com
TABLE OF CONTENT

tentang kami 3
mengapa memilih kami 4
visi & misi 5
our values 6
scope of services 7
methodology 8
our services & products 9
qhse 9
human capital 10
it development 12
supplier 13

WELLCOME
TENTANG KAMI

THE Surabaya Optima adalah penyedia jasa


training & konsultasi dalam bidang

SUREWAY TO Human Capital Management System,


ISO Certification (9001, 14001, 22000 &

MISS SUCCESS
OHSAS 18001).
Selain itu kami juga menyediakan
layanan dalam bidang IT Development

IS TO MISS serta Manufacture Tools & Equipment.

OPPORTUNITY
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MENGAPA MEMILIH KAMI

S urabaya Optima memiliki komitmen kuat dalam memenuhi kebutuhan


jasa training dan konsultasi untuk semua bidang usaha. Surabaya Optima
didirikan untuk membantu klien melangkah menghadapi tantangan masa depan.
Didukung penuh oleh team yang sangat berpengalaman dalam membuat
program-program pengembangan sumber daya manusia (SDM) dan sistem
manajemen yang terintegrasi dengan kebutuhan dan kemajuan teknologi, yang
telah dikembangkan hingga saat ini.

Kelebihan kami lainnya adalah tersedianya jaringan dan hubungan yang erat
di berbagai institusi swasta maupun pemerintah dan juga di berbagai macam
kelembagaan, hal inilah yang memberanikan kami untuk berkomitmen
memberikan pelayanan terbaik dalam setiap kesempatan yang dipercayakan,
untuk meningkatkan profesionalitas dan kompetensi menjadi lebih unggul,
berkompeten, terampil dan mandiri sehingga dapat bersaing pada era globalisasi
seperti saat ini.

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VISI & MISI

VISI
M enjadi mitra utama yang
bersinergi dalam pengembangan
Sumber Daya Manusia, Sistem, Proses
dan Sumber Daya untuk meningkatkan
performance.

MISI
Menyediakan jasa konsultasi &
training yang efektif & efisien
berlandaskan konsep pendekatan
Human Capital Management (sistem
& psikologis) yang sesuai dengan
berbagai macam bidang bisnis &
industri.
Memberikan nilai tambah (added
value) kepada klien untuk
mendapatkan kinerja optimal
melampaui (beyond) training.
Menjadi mitra yang dapat
diandalkan dalam penerapan
rencana pengembangan bisnis klien.

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OUR VALUES

Integrity, Sustainability, Customer


Focus, Synergy, Innovation, Networking
& Balancing

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SCOPE OR SERVICES

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METHODOLOGY

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OUR SERVICES & PRODUCTS

QHSE
Quality Management System
ISO 9001 for Customer Satisfaction
ISO 17025 for non-Clinic Laboratory Accreditation
ISO 26000 for Corporate Social Responsibility
RIM / Risk Identification Management

Safety, Health & Environment Management System


OHSAS 18001 for Health & Safety Management System
ISO 14001 for Environmental Management System
SMETA / Ethical Trade Agreement
RSPO for Cooking Oil Company & it's derivatives

Improvement Project & Training


5S/5R Housekeeping Management
Leadership Training
Communication Skill
Gap Analysis Assessment
Assessments by Theme
Scooring
First Aid Training
Emergency Response

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OUR SERVICES & PRODUCTS

HUMAN CAPITAL
COMMUNICATION SELF IMPROVEMENT

The Art of Communication Time Management


Assertive Communication Stress Management
Communication and Negotiation Problem Solving and Decision
Public Speaking for Bussiness Making
Public Speaking for Multi Purpose Strategic and Creative Thinking
Effective Presentation Skill

SALES DEVELOPMENT PROGRAMS


SALES TEAM SALES LEADER
Excellence Selling Skill Sales Management
Consultative Selling High Performance Sales Team
5 Steps in Selling
Handling Objection
Effective Selling for
TeleMarketer/Sales

SELF IMPROVEMENT TEAM BUILDING


Service Excellent Team building outbond activities
Service Excellent for Hospital Team building indoor activities
Professional Customer Service High Performance team
Professional Call Centre
Service Excellent Agent

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OUR SERVICES & PRODUCTS

HUMAN CAPITAL
SPESIAL PURPOSE & EXPERTISE PROGRAMS
Training for Trainer
Retirement program (persiapan pensiun)
Create need Training Analysis
Financial Planning
Collection Training

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OUR SERVICES & PRODUCTS

IT DEVELOPMENT
Website
Website Creation for your Business Company Profile
Re-Design your old website to a new & fresh look to better catch your target
customer & clients.
Maintain your website to get the latest update for security reason.

CRM (Customer Relationship Management)


Installation & Training of CRM Application for your Company to better monitor
& keep data of your customers so it wont spread out & lost.
Maintain your CRM apps to get the latest update for security reason.

Other Services

Digital Online Survey for SKP (Survey Kepuasan Pelanggan)/ Customers


Satisfaction Survey.

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OUR SERVICES & PRODUCTS

SUPPLIER

Magnet, Trap, Meter, Pumps & Metal Detector.


Neodymium Magnet bar
Magnet Trap for powder, granule or
liquid products.
Gauss meter
Motor & Pumps for industrial
needs.
Metal Detectors.

PPD & Food Safety


Earplug
Hairnet
Cover Shoes
Masker
Hand Sanitizer
Rapidklen
Sarung Tangan
Safety Helmet
Glasses

www.surabayaoptima.com 13
Jl. Ketintang Baru III
No. 8
Surabaya, 60231

Jl. Raya Ketintang Baru III No. 8 surabaya.optima


info@surabayaoptima.com +62 31 8251 8426
Surabaya, 60231

www.surabayaoptima.com