CAREER AT A GLANCE
1995 1997 1999 2001 2003 2005 2007 2009 2011 2013 2015 2017
Identifying and Implementing Innovative Processes, C-level healthcare executive with expertise
Systems and Policies that Reverse Negative Trends, in leading the design and implementation of
Create Efficiencies, and programs that deliver improved outcomes to key
Improve Productivity and Financial Performance customer segments, while meeting aggressive
growth and financial goals. Blends analytical
ANTHEM, INC 2000 Present
thinking, deep industry knowledge, and versatility
One of the largest health benefits companies in the US delivering leading-edge solutions
through a broad portfolio of integrated healthcare plans and related services. with exceptional people skills, tenacity, and
collaborative working style. Able to build trusting
PRESIDENT AMERIGROUP KANSAS, INC, 2012 Present
and effective relationships with key stakeholders
Appointed to lead stand-up of Amerigroup Kansas Health Plan, the first and business partners to deliver results in key
comprehensive Medicaid managed care program with $1B in annual performance areas.
revenue.
Optimizing Performance
Recruited and developed team of direct reports and staff of 300 with
full P&L responsibility, directing ongoing strategic operations, including
succession planning and onboarding of executive leadership. In 2017, Strategy/ Planning
Team Development
appointed to lead several government business division transformation
Program Design
work streams for Anthem corporate, utilizing McKinsey RTS, including Agile and Innovation
Market
approach to deliver $40M in savings. Also appointed in 2017 to drive Penetration/
Expansion
organic business development, as well as M&A/partnership initiatives to Branding
Market/
Strategy Multi-
support aggressive growth strategy. Dimensional
Channel
Social Development
Determinants Expertise
Led team to achieve NCQA Commendable accreditation in 2017. of Health Profitability
Consumer
Negotiated premium rates to deliver $15M on revenue, membership Directed
Healthcare/
and revenue targets in 2017. Services Stakeholder Engagement
Launched first fully integrated Medicaid program in US for people with B2B/ B2C Sales
Project Leadership
disabilities driving $10M in incremental revenue annually since 2014.
Established Amerigroup as thought leader and innovator with North Texas Food Bank, Volunteer,
2011 Present
regulators and other stakeholders.
Habitat for Humanity, Albuquerque, Volunteer,
VICE PRESIDENT, AMERIGROUP PRODUCT MANAGEMENT, 2005 2007 2008 2010
Promoted to lead business development, membership growth, and Christ the King Lutheran Church Council,
Member, 1994 2013
performance for products for people with disabilities and older adults
nationwide. Led matrixed cross-functional team in engaging business Tarrant Area Geriatrics Society, Member,
1990 1995
leaders to support various market development programs.
Q
DIRECTOR, GERIATRIC PROGRAM DEVELOPMENT, 1995 1997 What was your greatest leadership
challenge?
Developed and managed services for older adults within Harris Hospital
A. When I was working in a State with
System, as well as government products offered by Harris Methodist relatively little managed care penetration
Health Plan. Expanded Medicare to three counties. Developed and that was shifting to include people with
drove Texas STAR RFP response and provider strategy. Supported JCAHO disabilities and older adults in its Medicaid
Managed Care program. We built a team
reaccreditation.
of strong subject matter experts from small
community agencies and helped them
Additional Professional Development make the transition, including implementing
the program. It required me to adapt to
Harvard School of Public Health; various symposiums, including the learning styles and needs of my direct
reports and well as other key associates.
Healthcare Leadership in the Age of BioGenomics