COURSE CODE XXX

COURSE TITLE ENTERPRISE SYSTEMS

INSTRUCTOR Prof. Vikas Gadre; Prof. Mukund Prasad; Dr. Somnath Roy & Dr. Preeti Khanna
CREDIT VALUE 3.0 Credit
PROGRAMME & MBA Core (Trimester III); 1st Year; Academic Year 2017-18
TRIMESTER
PRE-REQUISITE None
LEARNING “Information about money is more valuable than money itself”
OBJECTIVES There’s no denying that modern data analytics platforms are impressive displays of
technology, allowing organizations to gain incredible insights into the details of their
constituent bases, marketing campaigns, sales initiatives and countless other aspects
of their operations. The impact of analytics is undeniable, as well as widespread. The
first part of this course will handle the background of analytics and its applications in
various business functions. The second part of this course will focus on Enterprise
systems and its life cycle. The discussion is on ERP evolution, benefits and challenges
and recent trends.

The overall objective of this course is to -

 To emphasize the generation of actionable insights that lead to tangible
improvements in constituent touch points across the organization using
analytics
 To explore the components of Data warehouse and BI architecture and
discusses about the dimensional modelling
 To explore the role of data mining, text mining, and web mining in various
applications from business perspective
 To understand the flavor of analytics and its applications in marketing,
finance and supply chain and present a significant opportunity to impact the
bottom-line of companies in different business verticals through the use of
advanced analytics and sophisticated data modelling.
 To begin exploring the concept of enterprise systems
 To understand and define organizational change management, its key
components, and reasons why it’s so crucial to ERP success
 To have an in depth knowledge of entire ERP implementation life cycle and
methodology
 To understand about next generation Enterprise Resource Planning i.e. ERP II
 To understand the concepts related to Physical, Operations, and Risk
Management security principles and processes related to business continuity
planning

This course comprises of two parts – first is focus on analytics and its application
across industries and second part comprises of the ERP and its extended family.
SESSION SESSION TITLE PEDAGOGY & LIST OF
NUMBER CASES

1-2 Learning Objectives Presentations

A. To understand the concept of data warehouse and its Class discussion
architecture Case & Video
B. To know about multidimensional modeling and its
applicability Case: Data Warehouse in
Key Content: Ministry of Commerce
Enterprise Data Warehouse and Modelling Concept In class
a. Business Requirements and basics of data integration Video:
b. Reference Architecture https://www.youtube.com/
c. Multidimensional Data Modelling (Star, snowflake & Fact watch?v=zTs5zjSXnvs
Constellation schema)
d. Dimensional Modelling Life Cycle https://www.youtube.com/
Essential Readings: watch?v=KUwOcip7Zzc
a. Chapter 8 from Business Driven Technology by Paige
Baltzan of McGraw Hill self-study
b. Chapter 6 and 7 from Fundamentals of Business https://www.youtube.com/
Analytics by Prasad and Acharya of Wiley watch?v=J326LIUrZM8
Recommended Readings:
a. Chapter 6 and 7 from Data Warehousing, Data Mining & Group presentation on
OLAP by Alex Berson and Stephen J.Smith of McGraw Hill essential reading

3 Learning Objectives Presentations

A. To have an in-depth understanding of data and text Class discussion & Video
mining and its applications across business functions Research Article
Key Content:
Data Mining and Text Mining Article: Accessing Loan Risk
a. Basic Concepts using data mining technique
b. Methodology and Techniques (Supervised vs.
Unsupervised learning) YouTube video in class
c. Applications of Mining in Business Context https://www.youtube.com/
Essential Readings: watch?v=u2oSiVOQRmg
a. Chapter 12 from Fundamentals of Business Analytics by
Prasad and Acharya of Wiley https://www.youtube.com/
b. Chapter B10 from Business Driven Technology by Paige watch?v=mmz95b1k0J0
Baltzan of McGraw Hill
Recommended Readings: Self-learning
a. Chapter 17 from Data Warehousing, Data Mining & OLAP https://www.youtube.com/
by Alex Berson and Stephen J.Smith of McGraw Hill watch?v=BB2O4VCu5j8

https://www.youtube.com/
watch?v=2rzI4QHwwOs
Group presentation on
essential reading
4 Learning Objectives Presentations
A. To understand social media analytics and its applications Class discussion & Video
in Business Research Article
B. To understand the anatomy of recommendation systems
Key Content :
Social Media Analytics and Recommendations Systems Research Article:
a. Unstructured Data Handling Social Media Analytics: Data
b. Sentimental Analysis and Customer Engagement: how Mining Applied to Insurance
effective social media Twitter Posts
c. Anatomy of Recommendation Systems
Essential Readings: YouTube video in class
a. Chapter 8, 9 and 11 from Fundamentals of Business https://www.youtube.com/
Analytics by Prasad and Acharya of Wiley watch?v=8OuxW36CdtE
https://www.youtube.com/
watch?v=1oVqZvkGc6k

Self-study
https://www.youtube.com/
watch?v=vikKaizmzpc&list=
PLKaF-
rnKfpxMMqMp6qUudS3wE
EyyzuSzJ
Group presentation on
essential reading

5 Learning Objectives Presentations

A. To understand the role of web mining and social network Class discussion & Video
analysis in today’s business context
Key Content : YouTube in class
Web Mining and Social Network Analysis https://www.youtube.com/
a. Web Content and Structure Mining watch?v=I0VCGCnquTQ
b. Web Usage Mining
c. Social Network Analysis: Page Rank Group presentation on
Essential Readings: essential reading
a. Chapter 14 and 15 Data Analytics by Anil Maheshwari of
McGraw Hill

6 Learning Objectives Presentations

A. To understand the concept of analytics from marketing Class discussion & Video
perspective
Key Content: Video
Applications of Analytics in Marketing https://www.youtube.com/
a. Importance of Marketing Analytics watch?v=_tkgySsF8t8
b. How and where to Start https://www.youtube.com/
c. Marketing Analytics Tools shaping the Industries watch?v=PN7KfMfj__o
Essential Readings: https://www.youtube.com/
Will be given before the class watch?v=xJfP_o_fANA
 Group presentation on
essential reading

7 Learning Objectives Presentations

A. To have an idea of analytics from finance perspective Class discussion & Video
Key Content:
Applications of Analytics in Finance Video
a. Importance of Analytics in Financial Domain https://www.youtube.com/
b. Top Trends to watch in Financial Analytics watch?v=HPvepzVTQgA
c. Use of Data Science in Finance
Essential Readings: Case: Analytics in Financial
Will be given before the class Services
Group presentation on
essential reading

8 Learning Objectives Presentations

A. To understand the concept of analytics from supply Class discussion & Video
chain perspective Research Article
Key Content:
Applications of Analytics in Supply Chain Video:
a. Understanding Analytics for B2B / B2C https://www.youtube.com/
b. Understanding Analytics for Eco System of Supply Chain
watch?v=3G3Y4HnP9C8
Essential Readings: https://www.youtube.com/
Will be given before the class watch?v=KEC5DQqCykI
Self-study
https://www.youtube.com/
watch?v=Z5WKQr4H4Xk
9 Learning Objectives Presentations
a. To understand the importance of big data and hence Class discussion & Video
means better returns
Key Content Video :
Big Data and its Applications https://www.youtube.com/
b. Wholeness of Big Data watch?v=7D1CQ_LOizA
c. Big Data Sources Research Article
d. Applications in Business
Essential Readings: Case: Big data Xerox (Report
a. Chapter 16 from Data Analytics by Anil Maheshwari of published in 2013)
McGraw Hill

10-11 Learning Objectives Presentations

A. To understand about Enterprise system and the concept Class Discussion
of Business Process Case Analysis
B. To be aware about its benefits and issues in the
organizations in today’s Global scenarios
Key Content: Case: Opening with UPS
Concepts of Enterprise Systems and Business Processes Corp.
a. Evolution and Emerging Trends
b. Benefits and Concerns Article : Successful ERP
 c. Functional Silos vs. Integration Concept Implementation the First
d. Business Process Re-engineering and Methodology Time
Essential Readings:
a. Chapter 1, 2 and Chapter 9 from Enterprise Resource
Planning by Ray of McGraw Hill
Recommended Readings:
a. Chapter B1 and B2 from Business Driven Technology by
Paige Baltzan of McGraw Hill

12 Learning Objectives Presentation

A. To understand various functional modules from business Class Discussion
functional perspective. Video self-study
Key Content: Order to cash;
Functional Modules in ERP https://www.youtube.com/
a. Procure to Pay (P2P) watch?v=ry1w9nheDd8
b. Hire to Retire (H2R) https://www.youtube.com/
c. Order to Cash Cycle (O2C) watch?v=ENxV4H-
d. Overview of FICO, SD and MM wSFQ&t=15s
Procure to Pay:
https://www.youtube.com/
watch?v=ZaTQBIZ0aNY
https://www.youtube.com/
watch?v=E594xHeKc0A

13 Learning Objectives Presentations

A. To understand various methodology for ERP Class Discussion
implementation Case Analysis
B. To understand about the life cycle of ERP
implementation Case : Havmor Case of ERP
Key Content:
ERP Implementation Life Cycle and Methodologies Research Article – A
a. Taxonomy of ERP Implementation Taxonomy of ERP
b. Methodologies for ERP Implementations Implementations
c. Phases of ERP Implementations Approaches
Essential Reading:
a. Chapter 2,4, 6, 12, 14, 15 from Enterprise Resource
Planning by Ray of McGraw Hill

14 Learning Objectives Presentations

A. To know more about the critical success factors for ERP Class Discussion
implementation Case Analysis
B. To discuss about multiple scenarios of ERP for different
service industries as well as manufacturing industries Case: Oilco & Explore ERP
Key Content: Implementation
Critical Success Factors for ERP Implementation and Different
Case Scenarios
a. Understanding the critical success factors for ERP
Implementation
 b. ERP for Different Service and Manufacturing Industries
Essential Reading:
a. Chapter 18, 35 and 36 from Enterprise Resource Planning
by Ray of McGraw Hill

15 Learning Objectives Presentations

A. To discuss more about beyond ERP from suppliers as well Class Discussion & Report
as customer perspective Analysis
B. To understand the process of selection of vendor and its
software package
Key Content: Report Discussion: 2016
Solutions Beyond ERP (ERP – II) Report on ERP Product
a. Introducing CRM and its life cycle Selection ; Report (2016) on
b. Introducing SRM and its life cycle CRM Product Selection
c. Software and Vendor Selection
Essential Reading: Article: Social CRM Case
a. Chapter 5, 25 and 28 from Enterprise Resource Planning
by Ray of McGraw Hill

16 Learning Objectives Presentations

A. To know about the change management for ERP project Class Discussion & Report
team Analysis
Key Content
Change Management
a. How to prepare an Organization for Change? Report Discussion: 2016
b. Role of Training and Strategy Research Report on ERP
c. Change Team and Roles Change Management
d. Change Management Methodology
Essential Reading:
a. Chapter 16 and 17 from Enterprise Resource Planning by
Ray of McGraw Hill

17 Learning Objectives Presentations

A. To understand the importance of information security Class Discussion
and its pillar in today’s digital world Case Analysis
B. To discuss about the importance of business continuity
planning Case 1 : Information
Key Content: Security
Information Security and Business Continuity Planning
a. Security Threats Case 2: Why Plan?
b. A Security Plan: Management Policies and Procedures
c. Business Continuity: Understanding Need
d. Risk Assessment and Management
Essential Reading:
a. Chapter B6 and B7 from Business Driven Technology by
Paige Baltzan of McGraw Hill

18-19-20 Final Project Presentations and Learning From Peers Presentation and
 Includes Report and Presentation Discussion

ASSESSMENT
METHODS IN
Specific assessment % weighting
ALIGNMENT
methods / tasks
WITH
Weights Marks
INTENDED
LEARNING Group Projects Discussion
25 % 25
OUTCOMES & Analysis
(20%) 20
Mid Term
(15%) 15
Class Participation
(40%) 40
End Term
REFERENCES 1. Building the Data Warehouse by whinmon
2. The Data warehouse Toolkit by Kimball & Ross
3. Modern Database Management by Jeffrey A. Hoffer, Mary B. Prescott, Pearson
4. Data Mining: A Tutorial based Primer by Richard J. Roiger, Michael W.Geatz
5. Data Mining Theory & Practice by K.P. Soman, Shyam Diwakar, V.Ajay
6. Data mining concepts & Techniques by Jiawei Han, Micheline Kamber
7. Next Generation Business Intelligence, a knowledge based approach by Rajendra M Sonar
8. Enterprise Resource Planning by Rajesh Ray, McGraw Hill
9. ERP Demystified by Leon, Alexis, Tata McGraw Hill
10. Enterprise Resource Planning by Brady, Monk, Wagner Thomson Learning
10 Enterprise Resource Planning by Sumner, Mary, Pearson Prentice Hall
11. Managerial Issues of Enterprise Resource Planning Systems, Olson, David L
12. Enterprise Systems for Management by Motiwalla, Luvai F. and Thompson Jeff Pearson
Education, 2009.
13. Websites and Online Portals for recent reports on the current trends
14. Research Articles from IEEE, ACM, Springer, Proquest database on the current trends

FOR Inside Classroom Class Participation is based on the preparation and effective discussion in the
ENGAGEMEN class for articles and reading materials which is provided in advance as well as in the class.
TS OF
STUDENTS
Outside Classroom Team Members allocated for Project needs to be continuously in touch with
the faculty outside the classroom. The process begins from 2nd Session and continue till the last
session. The overall agenda is to discuss about their progress and for continual involvement.

Faculty Prof. Vikas Gadre; Prof. Mukund Prasad; Dr. Somnath Roy & Dr. Preeti Khanna

APPROVED Prof. Vikas Gadre (Area Chairperson)

BY
APPROVED Dr. Smita Mazumdar ; Dr. Sanyal (Dean, School of Business Management)
BY
SESSION WISH PLAN:

Learning objectives are provided at the beginning of each session. It helps in recapitulating the ideas
initiated with the outcomes achieved.