(Revised Issue 1) (Page.

1/2)

Service Bulletin Ref. No. 3P2-0003 (E022)

<Date> February 26, 2014
Measures against the J9000/J9300/J9400/J9600/J9610 Jam
Subject
(Shape Change of the Drive Pulley)
DP-771, DP-772, TASKalfa 7551ci, TASKalfa 6551ci,
TASKalfa 8001i, TASKalfa 6501i, TASKalfa 7550ci,
Model l:
TASKalfa 6550ci, TASKalfa 8000i, TASKalfa 6500i,
(-->) TASKalfa 620, TASKalfa 820, KM-6030, KM-8030
Installation target models:
DP-771 TASKalfa 5550ci/4550ci/3550ci/3050ci, TASKalfa 5500i/4500i/3500i
DP-772 TASKalfa 5551ci/4551ci/3551ci/3051ci, TASKalfa 5501i/4501i/3501i, TASKalfa 3510i/3010i

KDC's Classification Entire Stock Rework In-Field modification at next visit

In-Field modification by case No modification necessary
Field Measures:
When the DP feed belt is scraped, please replace it (303LL0753_ ). Afterwards, please replace the drive
pulley with the new one (New No.1).
Serial Nos. of the Affected Machines: Please refer to the page 2.

This time, the description with (-->) was revised from the previous information.
<Number of changes:1> Four models were added.

Topic
If some force is applied in the direction of shifting the DP paper feed belt when feeding the original with staple or
clearing a paper jam, the DP paper feed belt might run onto the flange of the drive pulley edges. Accordingly, the
belt edge might be scraped due to the friction with original, which might cause paper jam. (Notes)
(Notes) J9000 (No original feed jam), J9300 (DP CIS sensor non arrival jam),
J9400 (DP timing sensor non arrival jam), J9600 (DP eject sensor non arrival jam),
J9610 (DP eject sensor stay jam)

Content of Changes
The flanges of the drive pulley (No.1) were abolished so that the DP paper feed belt cannot run onto the flange.

[Mechanism]
The DP paper feed belt might run onto the flange of the drive pulley under the conditions below, which might cause
DP paper feed belt damage.
(1) When feeding the original with staple, the DP feeds it diagonally.
(2) When trying to clear paper jam, original is pulled diagonally.

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 (Revised Issue 1) (Page.2/2)

Service Bulletin Ref. No. 3P2-0003 (E022)

<Date> February 26, 2014

DP paper feed belt

(303LL0753_) Drive pulley (No.1)

[Changing Drive Pulley (No.1)]

(Old) (New)

With the flanges Without the flanges

Com pati-
Old Part New Part QTy. bi lity
No. No. No. Description Remarks
Old New Old New
303NV07020
1 3H607030 COLLAR PF C 1 1 X O
3NV07020

Serial Nos. of the Affected Machines

Model Destination Item Code Serial Number
DP-771 KDE 1203NW5NL0 NER Next
Olivetti 1203NW5LV0 NKG Next
TA 1203NW5UT0 NFX Next
DP-772 KDE 1203P25NL0 L8Q3Z05523~
Olivetti 1203P25LV0 LK83Z00241~
TA 1203P25UT0 LEN3Z01019~
TASKalfa 7551ci KDE 1102N23NL0 L7Y4100128~
7505ci 1102N23UT0 LNQ Next
TASKalfa 6551ci KDE 1102N33NL0 L834100144~
6505ci 1102N33UT0 LNP4100032~

Model Destination Item Code Serial Number

TASKalfa 8001i KDE 1102N73NL0 L8V4100242
Olivetti 1102N73LV0 LRW Next
8055i 1102N73UT0 LNS4100057
TASKalfa 6501i KDE 1102N83NL0 L8Z4100301
Olivetti 1102N83LV0 LRV Next
6555i 1102N83UT0 LNR4100114

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Customer Services & Support Division (CSSD)