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Course Code: DENG401

Course Title: Advanced Communication Skills

ASSIGNMENT 1

Maximum Marks: 20
Ques1: Answer the following

(a)Write the essential features of an interview?


(b)What should be avoided in formal group discussion?
(c)What is an interview? Write any two purposes of holding interviews.
(d)What should to be keep in mind when denying a customer’s request?
(e)What is the difference between formal and informal communication?
[2*5=10]

Ques2: Discuss the interview process. What are the main factors that one
should bear in mind while conducting an interview?
[5]

Ques3: Explain five different techniques for improving reading skills.


[5]

…………………………………………………….

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