Anda di halaman 1dari 30

SAP Leonardo Internet of Things

Portfolio & Success Stories


“The Internet of Things is no longer approaching, it is already here. From wearables to trains,
they are all connected and capable of delivering new insights on how we interact with machines.”
— RONALD VAN LOON @Ronald_vanLoon
Table of Contents
Introducing SAP Leonardo and the Internet of Things
SAP Leonardo and the Internet of Things................................................................. 6
SAP Leonardo IoT Portfolio........................................................................................ 8

Success Stories
Alliander......................................................................................................................14
Buenos Aires............................................................................................................. 16
Hamburg Port Authority........................................................................................... 18
KAESER KOMPRESSOREN......................................................................................20
Roche.........................................................................................................................22
Sailing Team Germany (STG)...................................................................................24
Stara...........................................................................................................................28
Tennant......................................................................................................................30
ULA.............................................................................................................................32
Explore More Success Stories ................................................................................36

Explore the SAP Leonardo IoT Portfolio


Connected Products.................................................................................................44
Connected Assets.....................................................................................................46
Connected Fleet........................................................................................................48
Connected Infrastructure.........................................................................................50
Connected Markets..................................................................................................52
Connected People.....................................................................................................54
SAP Leonardo Technology Overview.......................................................................56
Get Started................................................................................................................ 57

3
Introducing
SAP Leonardo and
the Internet of Things

5
The time is now. What is SAP Leonardo? For over 40 years,
SAP has been helping customers What is the Internet of Things (IoT)?
Never before have there been so many promising SAP Leonardo is a holistic digital innovation Internet of Things definition: The vast network of devices
breakthrough technologies available — and so system that seamlessly integrates future-facing
map their journey through digital connected to the Internet, including smart phones and tablets

many businesses read to capitalize on them. From technologies and capabilities into the SAP Cloud transformation. and almost anything with a sensor on it – cars, machines in
production plants, jet engines, oil drills, wearable devices, and
Machine Learning to Blockchain, from Cloud to the Platform, using our Design Thinking Services. more. These “things” collect and exchange data.
No one has more knowledge and experience in
Internet of Things (IoT), smart devices, Analytics, This powerful portfolio enables you to rapidly
business processes, while giving our customers a IoT – and the machine-to-machine (M2M) technology
and more, companies are eager to run smarter and innovate, scale new models, and continually
360° view of their entire business operation. The behind it – are bringing a kind of “super visibility” to
take advantage of the new business possibilities redefine your business. nearly every industry. Imagine utilities and telcos that can
Internet of Things (IoT) has the potential to drive
they offer. predict and prevent service outages, airlines that can remotely
Design Thinking Services the largest segment of growth in new business monitor and optimize plane performance, and healthcare
Where should you start? How will you realize the promise of SAP Leonardo Technologies value with the right solution infrastructure. organizations that can base treatment on real-time genome
these technologies without interrupting your business today? analysis. The business possibilities are endless.
SAP can help you know where opportunities exists,
SAP can help.
evolve your business processes to take action, and
SAP‘s core business is to leverage technology to solve problems Data
Analytics
across all industries and lines of business worldwide. We work Intelligence create new business value and ecosystem
with more than 350,000 customers whose SAP systems touch
Internet
advantages.
70% of the world‘s transactional data. Already a leader in Blockchain
of Things
enterprise applications, we have now developed the world‘s only The Outcomes Customers Want
Machine
digital innovation system that integrates today‘s transformational Big Data • Lower cost • New revenue
Learning
technologies — so you can innovate at scale to confidently • Increased uptime • Reduce waste
redefine your business. Meet SAP Leonardo. Things Outcomes • Improve turnarounds • Faster deliveries

7
Introduction to the SAP Leonardo IoT Portfolio
SAP Leonardo connects things with people and processes
Business and IT leaders across industries are constantly
searching for new and innovative ways to service and delight
customers like no other competitor. With emerging smart
assets that can be always-on, industries see a tremendous
possibility to transform operational scenarios and reimagine
their business models.

The massive numbers of connected things and the explosion of data


generated by connected devices (“Things”) will change the way we do
business forever. The journey a company takes to get from “Things to
Outcomes” is becoming the catalyst for digitization. IoT is not necessarily
new to most companies. However, most are collecting and storing the
data and may also have the ability to visualize it. With SAP Leonardo, our
endeavor is to provide an innovative solution portfolio that enables
companies to not only realize digital transformation of existing end-to-end
business processes, but also enable them to evolve new business models
to run digitally.

SAP provides a highly innovative IoT portfolio which extends the digital
core with adaptive applications, big data applications and connectivity
to enable:

• New business processes


• New business models
• New work environments

9
SAP Leonardo
IoT Portfolio

The Internet of Things is on top of the agenda for SAP Leonardo IoT Bridge
• SAP Leonardo IoT Bridge combines real-time information from
connected things with business processes to turn extended supply
most companies. While technology has existed for
chains into live supply chain environments
several decades, it was limited to operational use. Connected Connected Connected Connected Connected Connected
The evolution of connectivity, Big Data management, Products Assets Fleet Infrastructure Markets People • Range of packaged enterprise end-to-end solutions for connected
things from products to people across line-of-business and industry
analytics, and cloud technology is enabling us to
use cases
converge these operational and information
technologies to make machines smarter and drive • SAP Leonardo IoT Foundation includes both best of breed business
services that enable users to rapidly build IoT applications by building
end-to-end digital transformation. Product Insights Fixed Asset Insights Mobile Asset Insights Building Insights Market Insights People and Work
digital twins, reusable application services, and applying predictive
Manufacturing algorithms; and core technical services to process a high velocity of
Initially, IoT applications were limited for operational activities on
Goods and Equipment Logists Safety Construction Rural Areas People and Health data with the ability to stream analytics and run predictive scenarios
shop floor and data was not leveraged for enterprise use. With the Execution
These are delivered on new generation SAP Cloud Platform coming
evolution of Industry 4.0 and industrial Internet, customers are
Supply Networks Manufacturing Logistics Networks Energy Grids Urban Areas People and Homes from millions of devices
looking to leverage this Big Data and develop responsive and
Networks
intelligent applications for line-of-business and industry-specific
• SAP Leonardo IoT Edge ingests data irrespective of connectivity,
end-to-end processes.
latency, device protocols concerns, and (at the same time) delivers
SAP Leonardo SAP Leonardo IoT Foundation
intelligent edge applications
IoT Edge SAP Cloud Platform / SAP HANA Platform

11
Success Stories

13
Alliander
Company Rapidly Improving Asset Data Quality with Data Science Expertise from SAP
Alliander N.V.
Higher
Headquarters Objectives Data quality for accurate and
Arnhem, The Netherlands 100% complete technical data
• Improve data quality in the asset register, a central repository for all assets – such as gas pipes and
Industry electrical cables – used across the grid
Utilities

Products and Services


• Reduce maintenance costs and regulatory risks by completing missing technical data, such as material
or construction year, for all assets with high accuracy
Better
Private energy grids and Planning of
• Move away from purely rule-based solutions for managing the quality of asset data that are time-
installations future workloads
consuming, unable to detect unknown patterns, and require tremendous expert involvement
Employees
6,700

Website
Why SAP
• Combination of internal business knowledge with unparalleled data mining expertise from SAP to
Lower
Annual spend for
www.alliander.com
rapidly improve data quality asset maintenance by
• SAP’s Data Science organization uses data mining and R programming techniques – a language for approximately 1% to 2%
statistical analysis – to identify patterns, extract regularities from the data itself, and complete missing
asset data automatically
TESTIMONIAL VIDEO
SAP CC Sapphire Alliander V03
Benefits
• Faster improvement in data quality
• Lower project costs as well as significantly less effort and fewer resources for data quality management
• No penalties by satisfying regulatory requirements
“Ever since we learned about the data mining approach to improve
• Better, more efficient planning for asset investments master-data quality proposed by SAP’s Data Science organization,
it has become a substantial component of all our data quality projects.”
— Rob Jansen, Manager of Grid Information, Alliander N.V.

Original Asset
15
City of Buenos Aires
Organization
Gobierno de la Ciudad
Gobierno de la Ciudad Autónoma de Buenos Aires: Staying Dry with Help from SAP® Solutions
Founded in 1580 at the mouth of the Rio Plata, Buenos Aires is subject to annual torrential rains. Given its aging
0
Autónoma de Buenos Aires
(City of Buenos Aires –
Ministry of Environment and
infrastructure and dense population, flooding has historically been an issue. Clogged storm drains have slowed floods
down the city, caused property damage, and even resulted in lost lives over the years. But recently, after three After three days
Public Space)
days of torrential rainfall, the city did not experience any flooding at all. of torrential rain
Location

30,000
Buenos Aires, Argentina Using the SAP HANA® platform to analyze real-time sensor data from storm drains and SAP® Mobile Platform
to ensure streets and drains are clear, the City of Buenos Aires is well prepared to mitigate risks caused by heavy
Industry
Public sector rains. It is using SAP solutions to maintain its infrastructure, manage complex contractor and supplier storm drains
relationships, elevate its services, and improve lives. Kept clear
Products and Services
Public services for
approximately 6 million
citizens
Objectives 80%
Employees
• Manage resources that maintain over 700,000 assets, including streets and lights, parks, bus stops, drains,
buildings, and bridges response rate
Approximately 120,000 To infrastructure issues in 2014,
• Quickly respond to service requests and improve trash collection
Website compared to 1% in 2009
• Predict and prevent flooding and resulting damage and losses
www.buenosaires.gob.ar TESTIMONIAL VIDEO
SAP IoT – the simple way to keep flooding at bay
Key Benefits
• Clean streets, clear drains, and greater safety and transparency for citizens
in Buenos Aires >280,000
complaints
Resolution “SAP software technology innovation contributes to more efficient Resolved annually
• Enabled the collection, monitoring, and analysis of real-time sensor data from storm drains, weather reports, management of the city, simplifies our operations, and greatly improves
and back-end SAP® software systems using the SAP HANA® platform
• Streamlined permit, supplier, and contractor management with the SAP Customer Relationship Management
the quality of life for all the people living here.”
~190,000
and SAP ERP applications — Rodrigo Silvosa, General Director of Control Management for the Environment
and Public Spaces Ministry, Gobierno de la Ciudad Autónoma de Buenos Aires claims
• Enabled monitoring of contractor performance and maintenance-related tasks with SAP Mobile Platform For inspections
• Enhanced and optimized IT infrastructure with SAP Mobile Platform and SAP Process Integration technology investigated each year
• Provided mobile apps to inspectors
Original Asset
17
Hamburg Port Authority
Organization
Hamburg Port Authority (HPA)
Anstalt öffentlichen Rechts
Doubling Cargo Handling Capacity with Optimized Logistics Using SAP HANA® Cloud Platform
With limited area for cargo handling, HPA must make sure that every player across the port’s supply chain is
5 minutes
Driving saved per truck and
connected. To this end, it worked with T-Systems and SAP HANA®Cloud Platform to developed the tour, equaling 5,000 hours
Headquarters
Hamburg, Germany
smartPORTlogistics platform to increase efficiency and capacity. per day over 40,000 trips

Industry
Objectives
Travel and Transportation
• Real-time information exchange Reduced
Products and Services • Greater cargo handling speed and capacity Wait time for
Port management development truck drivers
• Interconnected infrastructure to extend the port’s lifetime, offer new services,
Employees and transport goods more safely and effectively
1,808 (2013)

Revenue
€280.68 million (2013)
Why SAP Increased
SAP HANA® Cloud Platform to enable real-time processing of and role-based access to unstructured data Throughput for
freight forwarders
Website
www.hamburg-port-authority.de Resolution
Partner • Built the smartPORT logistics platform using SAP® Networked Logistics Hub to connect supply chains
T-Systems International GmbH
www.t-systems.de
end to end
TESTIMONIAL VIDEO
SAP IoT – Hamburg Port Authority CEO Video 2x
• Worked with T-Systems to integrate telematics, upgrade mobile terminal devices, and build geofences Increase in cargo
Datenkommunikationssystem AG (DAKOSY)
for communication integration handling in the Port
www.dakosy.de of Hamburg
• Implemented a DAKOSY logistics solution
“The smartPORT logistics platform running on SAP HANA Cloud Platform
• Connected the entire port supply chain, providing everyone with complete traffic information
• Enabled graphic representations of truck positions and infrastructure status will help us to achieve our goal of doubling cargo handling capacity. The more
partners that participate, the more effectively the port will run.”
Future Plan
— Sascha Westermann, Head of Intermodales, IT Traffic Management,
• Onboard more partners to the platform wwHamburg Port Authority (HPA), Anstalt öffentlichen Rechts
• Extend services and sales promotions for smartPORT logistics to external partners
• Enable container depots and chassis lessors to be emptied
Original Asset
19
KAESER KOMPRESSOREN
Company KAESER starts its real-time journey with SAP HANA®
KAESER KOMPRESSOREN
Setting the stage for predictive maintenance and lower TCO
Headquarters
Couburg, Germany
Transforming Operations with SAP® Business Suite powered by SAP HANA®
“We will leverage the full power of SAP HANA
Products and Services
Compressed air systems Businesses around the world rely on air systems from KAESER KOMPRESSOREN. to enhance existing business processes,
and compressed air consulting To maintain its leadership, real-time operations and predictive maintenance are a must. After migrating the introduce entirely new ones, and reduce TCO.
services
SAP® Customer Relationship Management (SAP CRM) application to the SAP HANA® platform, KAESER will We are off to a very good start with the smooth
Industry follow with other SAP Business Suite applications. SAP CRM powered by SAP HANA will be deployed in the
Industrial machinery and cloud with other cloud solutions from SAP in line with a mobile and social CRM strategy.
and fast migration of SAP CRM to SAP HANA,
components
which will be followed by other SAP Business
Employees Objectives Suite applications and custom solutions”
4,400
• Create an innovative IT environment that supports the move toward a solution-provider business model
— Falko Lameter, CIO, KAESER KOMPRESSOREN SE
Revenue • Enhance existing business processes and leverage the power of Big Data and predictive maintenance to
€ 600 million (2012) become more proactive, customer oriented, and competitive
Website • Leverage the SAP HANA® platform to transform and simplify the entire SAP® solution landscape
www.kaeser.com • Reduce selling, general, and administrative expenses TESTIMONIAL VIDEO
Partners
Customer Testimonial: SAP HANA at Kaeser Kompressoren
SAP Consulting organization Technical Implementation
• Successful migration of the SAP Customer Relationship Management (SAP CRM) application to SAP HANA Future Plans
in just 2.5 months and with just 1.5 days of downtime • Launch predictive maintenance capabilities with a custom solution based on
• Great collaboration with SAP during all phases of the project SAP CRM powered by SAP HANA to step up customer service
• Migrate all SAP business Suite applications, such as the SAP ERP, SAP Supply
Benefits chain Management, and SAP NetWeaver® Business Warehouse applications,
• Successful and smooth production launch of SAP CRM powered by SAP HANA to SAP HANA
• Five times faster database response times • Deploy SAP CRM powered by SAP HANA in the cloud with other cloud offerings like
• Foundation for predictive maintenance the SAP JAM social software platform to enable a mobile and social CRM strategy
• Simpler and more agile IT landscape and business processes
Original Asset
21
Roche
Company Stopping Diabetes in Its Tracks with Connected Care Better Business
Roche Diagnostics
The Doctor in the Palm of Your Hand
Headquarters Health & Education In order to perform such seeming magic, it was critical to have
Basel, Switzerland the right solution for this program. Using SAP Connected Health
Health and education are essential to well-being and sustainable development. Healthcare technology is
Industry changing our world thanks to innovative pioneers like Roche Diagnostics. For example, with connected care, the on the HANA Cloud Platform, all the needed data is securely
Life Sciences quality and results of medical treatments are drastically improving – especially for preventable lifestyle diseases gathered, stored and processed – giving the doctor and patient
like type II diabetes. It’s creating stronger relationships between doctors and patients, motivating people to take access to immediate information and feedback.
Line of Business
R&D/Engineering, Service charge of their health, and giving doctors real insights into patient’s lifestyles that they never had before.
Better Business: Benefits
Featured Products Patients Get Moving When the Doctor is Watching
and Services • Connected care will decrease healthcare costs by 40% in the future
SAP Connected Health, SAP • 50% more deaths by diabetes predicted in the next 10 years Connecting closely with the doctor like this creates a stronger
HANA Cloud Platform
• Worldwide, ~350 million people have diabetes relationship, having a psychological effect that is supportive and
empowering for patients. For instance, little mistakes and slip-
SAP® Competitors
Customer Snapshot: Success Strategy ups in lifestyle can be caught quickly because the app will red
Visionary Themes flag the issue, and the doctor and patient can work on solutions
Health & Education, Run Live, Managing Chronic Illness Anywhere 24/7
together. If a patient is not being active enough, the app is a
Run Simple What if these insights could prevent most chronic illnesses now and into the future?
TESTIMONIAL VIDEO good support tool to motivate them to get back on track.
SAP® Innovations
The Challenge Roche Diabetes Care and SAP create App for personalized
Analytics, Database & Prediabetic people can now conceivably reverse symptoms
Technology To Age Gracefully, Without Chronic Illness health management
and live normal, healthy life. And doctors are now learning more
With growing longevity comes new health challenges for millions of people who live with chronic medical
Website Enter SAP about what causes chronic illnesses much faster, with this
www.roche.com conditions. In fact, soaring levels of chronic illnesses are the leading cause of deaths, and represent one of the
Where There’s a Mobile App, There’s a Prevention “bird’s eye view” of a patient’s life in action.
greatest social, economic and political transformations of our time.
Called Accu-ChekView, Roche’s new package combines a blood glucose
monitor, a wearable fitness tracker, and an App developed by SAP that are Journey Ahead
The challenge is for effective prevention and treatment of illnesses on a grand scale, in ways that will empower
people to be proactive with their healthcare. Take Roche’s newest live pilot in Germany, which aims to change the integrated together. Specifically targeted to meet the individual needs of Changing Medical Care Forever with Mobile Technology
patients and doctors, now a patient’s vital signs and blood sugar level can These powerful new innovations in connected care are
future of the first-world lifestyle disease, type II diabetes. For all the millions that do have type II diabetes, there
be watched in relation to their physical activity level, in real-time. The doctor promising to allow doctors to get deeper with their patients’
are millions of people who are pre-diabetic and in danger of this diagnosis.
can monitor the patient remotely, and the patient can communicate with personal treatment plans, and change the way doctors treat
• Average person’s lifespan: now 20 years longer the doctor’s office. patients in multitudes of ways. Saving lives and curing diseases
Original Asset • By 2050: 2 Billion people will be over 60 can be their focus, one individual patient at a time.
23
Sailing Team Germany (STG)
Company
Sailing Team Germany
Partnering with SAP to Gain a Competitive Edge in the Olympics
Sailing Team Germany recognizes the value that technology can provide both in winning races and in
100%
Transparency
Locations making them more understandable to the public. The team is partnering with SAP to develop solutions into races
Hamburg and Kiel
that analyze sailing data in real time to deliver performance-improving insights to sailors on the road to
Industry the Olympic Games and Paralympics and better entertainment to viewers.
Sports and entertainment –
sailing

Products and Services


Objectives Increased
Services to help Germany • Provide a competitive edge for Germany’s national sailing team Time for crews to
climb to the top in • Simplify sailing for the public spend sailing
international sailing
• Make it easier to insightfully broadcast sailing races
Employees
20 Resolution
Revenue • Partnered with SAP in 2011 Greater
US$9.2 billion • Deployed SAP® Sailing Analytics software for sailing and the SAP Business Ability for spectators to
ByDesign® solution for the back office follow and experience sailing
Website
www.sailing-team-germany • Codeveloped applications with SAP to simplify daily training and training analysis TESTIMONIAL VIDEO
.de/en (coming soon)
and to study ocean currents in the Olympic sailing area SAP IoT – Sailing Team Germany
“Road to Rio” blog: http://rio
.sailing-team-germany.de/en
Benefits
• Enabled push-button analysis of sailing data to reveal insights
“We told SAP that innovation is our key focus and that we wanted to run a
• Made complex racing concepts easy to understand
• Equipped commentators to enhance the live broadcasting of races
development partnership with them. It has become a spectacular success.”
— Marcus Baur, Head of Technology, Sailing Team Germany

Original Asset
25
Sailing Team Germany
Company Objectives Resolution Business Transformation Future Plans
Sailing Team Germany – an initiative from sailors for sailors Teaming with SAP for sailors and fans alike Simplifying sailing’s many complexities All eyes on the next Olympics
Germany was a major force in the world’s sailing community in the Sailing Team Germany knew that to achieve its ambitious goals, it SAP and Sailing Team Germany codeveloped another application called Everything Sailing Team Germany does is targeted toward the next
1980s; but after that, several other countries eclipsed it. Some German needed help for its challenges from providers of solutions, and the the training diary to track how sailors are spending their time, so they Olympic Games and Paralympics. Using SAP Sailing Analytics, team
sailors, including former Olympians, recently decided to change this. group approached many world-class German companies to discuss can make adjustments if necessary. Together, they also developed an members are closely analyzing expected wind and current conditions
Noting that German sailors and crews were essentially on their own to the possibility of partnering. “SAP was at the top of our list,” says Oliver application to better understand how currents behave in specific on-site and using the software’s “strategy simulator” functionality to
prepare for races, they formed an initiative called Sailing Team Schwall, CEO of Sailing Team Germany and a former world champion. locales such as the sites of future Olympic Games. SAP also provided calculate optimal courses for various combinations of conditions.
Germany to provide the support needed for Germany and its best “We knew that technology was a key factor if we wanted to be its standard SAP Business ByDesign solution, which has proven ideal They also hope and expect that SAP Sailing Analytics will be used at
sailors to rise again to the highest levels of the Olympic sport of sailing. successful and that SAP is a technological leader. After a couple of for the group’s needs in finance, accounting, and other backbone areas. the Olympics for broadcasting the races in real time and making them
meetings, it was clear that there is a lot of technology SAP can deliver more interesting for viewers.
Sailing is complex, and winning strategies must take into account a The partnership with SAP has helped not just with winning races but
to help our sailors win.”
myriad of conditions such as wind, wind shifts, water currents, boat and with the people challenges as well. To make sailing easier to understand “SAP Sailing Analytics is a real game changer in this sport. I love it. It
crew specifics, and knowledge of the course and the competition. Every SAP assigned a development team to work with Sailing Team Germany. and more enjoyable for fans, Sailing Team Germany takes the whole game to a new level,” says Baur in conclusion. “SAP
race offers lessons that can enhance future performance, but the They equipped the team’s boats with GPS devices and sensors to is using SAP Sailing Analytics to combine real-time audio and has provided so much as a partner, much more than we had hoped for.
variables involved can be daunting. Sailing Team Germany wanted collect data on wind speed and direction, ocean currents, and other video with information about the race, contender backgrounds, They’re an integral part of our team and they want us to win as much
a way to record all the variables that factor in to performance and then factors. They then developed and deployed SAP Sailing Analytics performance, and more. Up-to-the moment, highly detailed race data as we do.”
analyze this data for important insights. This way, sailors could review software to monitor these devices as well as other sensors around a is also helping announcers make more engaging presentations.
each race or training session in detail using precise GPS tracking and course, using SAP BusinessObjects™ business intelligence solutions
“To get the public really into sailing, we knew we had to cut through all
other data, rather than relying on memory or “feel.” and SAP HANA® Cloud Platform to deliver and analyze this data for
of the sport’s complexity,” says Marcus Baur, Head of Technology for
insights into performance improvements. Sailing Team Germany is “One fantastic takeaway of SAP Sailing Analytics is
Competitive sailing also faces another challenge. Traditionally, it has Sailing Team Germany and a two-time Olympic contender. “Run Simple
finding that, with the help of SAP Sailing Analytics, every race’s data is
been difficult for people to understand what is going on far offshore on is not just a motto around SAP – it’s fundamentally what SAP does. that even people who have no big affinity or background
a treasure trove of insights for excelling in the next race. With push-
the race course, and as a result, this exciting sport is underappreciated. Good sailors make sailing simple, and good software makes it simpler in sailing can understand what is going on.”
button ease, they can test hypotheses and perform “what if” analyses.
Announcers and commentators usually could not help much because for them to do so.”
— Oliver Schwall, CEO, Sailing Team Germany
they too lacked visibility into race specifics. To motivate governments, The software also provides detailed insights into the prestart phase of
corporations, and other sponsors in Germany to provide funds, Sailing races, where a boat can win or lose before the starting gun is even fired.
Team Germany wanted to make sailing more understandable for Real-time data can be displayed on a leaderboard to indicate relative
spectators on shore, more easily presented by commentators in the advantages of one boat over another for the benefit of racers and
studio, and ultimately more popular. spectators alike.

27
Stara
Company
Stara S/A Indústria de
Implementos Agrícolas
Increasing Agricultural Yield in Brazil with the SAP® Enterprise Support Advisory Council​
55%
Lower training costs
Objectives budgeted for 2017
Headquarters
Não-Me-Toque, Brazil • Establish technically robust operations for SAP® SuccessFactors® solutions
• Increase technical stability
Industry
• Improve performance and business throughput
Industrial machinery and
components • Introduce efficient maintenance of software after the going-live event 75%
Reduction in estimated
Products and Services time to conduct
Agricultural machinery Why SAP Enterprise Support
training in 2017
• SAP Enterprise Support Advisory Council to ensure innovation readiness and value realization
Employees
• Access to SAP experts, ensuring technical stability, maintainability, and performance optimization of
2,000
the SAP SuccessFactors solutions, with the aim of improving employee collaboration
Revenue
US $205.56 million (2016)
• Trusted partner for Stara’s digital transformation
50%
Faster performance
Website Resolution
www.stara.com.br/en
• Established a basis for consistent information to support managerial decision making
TESTIMONIAL VIDEO
• Developed a tailor-made engagement plan, including project content, that met Stara’s needs IoT’s New Constellation of Stars
• Piloted performance-check and proactive application-check services in collaboration with the SAP
Enterprise Support Advisory Council

“​Thanks to SAP Enterprise Support we were able to improve our IT


Benefits
• Enabled collaboration to realize the full value of SAP SuccessFactors solutions, with guidance from the governance significantly. We are now using the functionalities of our
SAP Enterprise Support Advisory Council cloud solutions much more effectively. SAP Enterprise Support is an
• Reduced the total response time of the evaluation process as a result of pilot services conducted by the essential element of our digital transformation strategy.”
SAP Enterprise Support Advisory Council
— ​Rafael Eduardo Costa, IT Manager, Stara S/A Indústria de Implementos Agrícolas
• Gained in-house experience and IT know-how

Original Asset
29
Tennant
Eliminated
Tennant Company Cleans Up Change Management with SAP® PLM
spreadsheets
Company
Tennant Company
used to track change orders
Headquarters Objectives
Minneapolis
• Merge multiple systems used for change process
Industry
Industrial machinery and
• Ensure global accuracy and completeness of change orders while reducing time spent validating
change order status
Refocused
high-value
components
• Standardize core processes and ensure data quality as foundation for a more complete product life
Employees
2,865
cycle management project
• Reduce selling, general, and administrative expenses resources
Revenue from change tracking
US $754 million to development
Why SAP
Website • Implementation of the SAP® Product Lifecycle Management (SAP PLM) application, which includes
www.tennantco.com functionality for workflow and bill of materials, change, and document management
Partners • A single source of truth for all product data via one global instance Gained
SAP Services organization and
LeverX Inc.
• Globally aligned processing workflow and material master setup utility that ensures data quality
scalability
Benefits TESTIMONIAL VIDEO to support current and future
Tennant creating a Cleaner, Safer World with business needs and acquisitions
• Enhanced change accuracy
SAP Big Data Insights and Internet of Things
• Provided business warehouse analytics for continuous process improvement
• Improved global visibility of changes in process

“We dramatically improved the efficiency, quality, global consistency, ...Further, we were able to shift high-value resources from
and traceability of the change processes within Tennant Company... change management to more strategic activities.”
— Jason LaPlante, Business Process Governance, Tennant Company

Original Asset CR
31
United Launch Alliance
Company Rocket Science Makes Life on Earth Better 2005
United Launch Alliance (ULA)
Boeing and Lockheed Martin
Headquarters More than 100 years of combined launch experience announced United Launch
Cenntennial, Colorado, USA
We don’t need a rocket scientist to tell us how important rocket science is. According to NASA, more Alliance, a 50-50 joint venture to
Industry than 1,100 functioning satellites orbit Earth, aiding navigation, communication, public safety, and support space launches for the
Aerospace & Defense U.S. government.
science. United Launch Alliance (ULA) builds the rockets that deploy satellites, as well as the ones that
Implementation Partners travel far beyond. SAP helps ULA build them reliably and cost effectively.
SAP 2006
Number of Employees
Customer Snapshot: Business Model After receiving Pentagon support
3,600 Reliable, Cost-Efficient Space Launches for the joint venture, the Federal
ULA was formed specifically to provide reliable, cost-efficient access to space for launch customers Trade Commission (FTC)
Line of Business
Finance, Platform and including the United States Department of Defense, NASA, the National Reconnaissance Office, and approved ULA‘s anti-trust
Technology, Manufacturing, the United States Air Force. The alliance relies heavily on information technology to help improve the clearance; ULA launched their
R&D/Engineering probability of mission success while driving excess costs out of the processes of designing, testing, and first rocket two months later.
SAP Solutions launching rockets.
SAP Complex Assembly 2011
Manufacturing, SAP Custom
Development, SAP ERP
The alliance maintains program management, engineering, test, and mission support functions at their TESTIMONIAL VIDEO ULA entered an agreement with
headquarters in Centennial, Colorado. Manufacturing, assembly, and integration operations are located United Launch Alliance: Complex Assembly
NASA to share information about
Customer Website in Decatur, Alabama, and Harlingen, Texas. Launch operations are located at Cape Canaveral Air Force Manufacturing Solutions
www.ulalaunch.com using ULA rockets to launch
Station, Florida, and Vandenberg Air Force Base, California.
astronauts into space.

2014
Private company Blue Origin and
“SAP has helped ULA increase our probability of mission
ULA announced a partnership to
success while lowering our cost to the customer.” develop the BE-4 rocket engine
— Daniel Collins, COO, ULA for commercial use.

Original Asset
33
United Launch Alliance
Customer Snapshot: History Enter SAP Better Business: Benefits
Launching a Joint Venture Extending a Partnership of Trust One Team, One System
For more than half a century, Atlas and Delta rockets have propelled ULA leadership already understood the value of SAP solutions, having The standardization of data and its synthesis into a single system helps
people and payloads into space, including the first American to orbit implemented SAP ERP for finance and human relations. The alliance unite ULA’s employees like never before. Gone are siloed processes that
Earth and the first man-made craft to reach another planet. Today, the also worked closely with SAP Custom Development to create a new required manual workarounds or caused project delays because of
United Launch Alliance is focused on the future of expendable launch graphical user interface for simultaneously viewing multiple test plans. system incompatibility. Because the alliance’s SAP systems all
vehicles to help protect and improve life on Earth, and to expand human When ULA evaluated the SAP Complex Assembly Manufacturing communicate effortlessly with each other, it helps promote the sense
knowledge through interplanetary exploration. solution, they were pleased to discover how easily data flowed between of teamwork across workgroups and geographies
systems ranging from manufacturing to finance.
Customer Snapshot: Success Strategy Better Business: Run Simple
Perfect Product Delivery Enter SAP: The SAP Experience Supporting Manufacturing and Launch Operations
The business ethic that drives ULA is known as Perfect Product
Yet Another Successful Launch Between the custom GUI and the implementation of SAP Complex
Delivery. It is a business improvement endeavor between ULA and
Just as they do with their own rocket launches, ULA expected the Assembly Manufacturing, ULA is now better able to provide
key suppliers, including SAP. ULA collaborates with partners to
launch of SAP Complex Assembly Manufacturing to be executed multifaceted support to their rocket business, starting with project and
determine how to improve processes using only the appropriate
flawlessly. SAP provided Perfect Product Delivery, meaning the new component design all the way through to successful launches of
tools necessary to get the highest return.
system was implemented without interrupting normal business valuable payloads into orbit and interplanetary journeys.
The Challenge operations.
One View, from the Drawing Board to the Launch Pad Journey Ahead
At times, ULA had as many as 15 different operating systems dedicated Better Business Defining and Implementing the Future
to overlapping processes, such as rocket design, testing, and launch. Simplicity Means Speed and Speed is Everything SAP solutions are now in place to help ULA build the next generation of
Multiple systems created unnecessary costs and unwanted confusion By implementing a system that integrates with other environments, rockets to support science, industry, and life on Earth. The united team
among workers at offices, factories, and launch sites in different ULA is able to simplify several dimensions of what are commonly very of ULA and the unified technology of SAP are also working on the next
locations. To improve collaboration and transparency during vital technical and complex operations. Even processes as common as generation of human space flight—the new ULA Delta IV Heavy Rocket,
activities that directly influence mission success, ULA wanted to closing books have the potential to accelerate ULA’s launch schedules. which is being developed to support NASA’s Orion spacecraft.
improve data sharing and streamline manufacturing processes. Improved visibility into building and testing rockets means safety and
reliability can be maintained cost-effectively.

35
Explore More Success Stories...

ARI – Driving Two Million Vehicles with Real-Time Data

Arctic Wind – Solving Arctic Challenges at the World’s Northernmost Wind Farm

FC Bayern München AG – Technology to Power the World’s Most Innovative Club

Hagleitner – The Digital Restroom: Big Data’s New Frontier

Mapal – Executive overview

Transnet – Keeping Shipments Moving Faster with SAP HANA®

TSG 1899 Hoffenheim – Chaging the Game with Wearable Sensors

37
Explore More Success Stories...

Connected Products Connected Fleet Connected Assets

Connected Infrastructure Connected People Connected Markets

IoT is Here – Make the Most of it with SAP Bosch – SAP IoT Seeks Better Parking with New Solution

German National Rowing Team Krone – Farmers’ Tablets Yield Digital Harvests Lukoil – SAP at Lukoil: Dr. Robot Makes Nanjing – Nanjing and SAP Create Intelligent
Oil Mining Safer, Healthier Traffic System in China
39
NTT – SAP and NTT Enhance Global Partnership Piaggio Group – Stepping Into the Era of Connected Seat and Samsung – Connected Car of the Future from Shell and Volkswagen – Shell, Volkswagen, and SAP:
Mobility with SAP and the Internet of Things SAP, SEAT, and Samsung Co-Innovation at Its Finest

Siemens Mindsphere – Digital Factory Sm!ght – Smart Cities: Sensors Guide the Way Still – Asset Intelligent Network Trenitalia – Trenitalia Showcases Railway
Innovation with SAP
41
Explore the SAP Leonardo
IoT Portfolio

43
Goods and Equipment SOLUTION SPOTLIGHT

Connected Products Connect, monitor, and control a large number of customer facing products
Connect smart devices and products with core business processes and back-end systems. SAP
• Connected Goods
• IBP for Response & Supply
Leonardo enables you to easily collect and analyze data from IoT devices from smart products e.g.,
• SAP Hybris Billing
coolers, coffee machines. At the same time, you can bring back-end business context and processes
Enable end-to-end visibility to product-centric operations and in real time by converging it with digital twins of physical product within IoT smart applications to
ability to optimize compliance visibility and service availability improve efficiency, automatic replenishment – and create new product-as-a-service business models.

As the demand for information and insight increases, we are seeing


Product Insights
a significant increase in the design, manufacturing, and delivery of Design, manufacture, and distribute smart products to leveraging sensor
SOLUTION SPOTLIGHT
• Innovation Management
smart, connected products across all industries. R&D can utilize data data by manufacturers and consumers
• Product & Project Network*
from sensors, connected products, and other Big Data sources, to Streamline and orchestrate your design networks with intuitive design and collaboration tools to
enhance product and project delivery. Manage internal and external development teams, capture
• Engineering Control Center

support the development of more reliable and desirable products their ideas, and reuse your product and project data throughout the enterprise. Increase efficiency • Product Lifecycle Costing
• SAP Ariba Sourcing
that meet target requirements. This leads to increased demand and in engineering and manufacturing with a single platform for design tool integration to provide a
360-degree product view (with total transparency across engineering disciplines) through a
opportunities for you in the market, and increased access to harmonized and intuitive user experience. And master product cost potential and transparency –

information for both you and your customers. at a time when it counts.

Supply Networks SOLUTION SPOTLIGHT


Manage, control, and respond to changing conditions with a digital • Supply Chain Control Tower
operations center for response • Track & Trace
Reduce planning cycle times and inventory levels and increase service quality by extending the supply
• SAP Ariba Supply Chain
chain to the business network. Connect more easily with suppliers, customers, and outsourced Collaboration
manufacturers for enhanced collaboration across demand, supply, and inventory. Optimize service
and cost through collaborative planning of inventory, supply, and demand, while establishing a
collaborative network with B2B connectivity for proficient supply chain collaboration.
*
Planned enhancements, subject to change.
45
Fixed Asset Insights SOLUTION SPOTLIGHT
Optimize asset performance throughout their entire lifecycle and build
• Predictive Maintenance

Connected Assets an asset network collaboration for better service and maintenance process
As companies move from a reactive to a proactive approach to maintenance, fixed asset insights
and Service
• Asset Intelligence Network
provides an end-to-end solution for predictive maintenance and service from identification of emerging
• Work Manager
issues to procuring spare parts, scheduling and executing maintenance. These capabilities can serve
Track, monitor, analyze, and maintain all fixed assets across the network assets that are both owned and operated by companies as well as assets that are installed at a customer • SAP Ariba Supply Chain
site and are covered by service contracts. This can be achieved through an integrated asset network Collaboration
Connect production systems and assets with manufacturing to collaborate between manufacturers, service providers and end customers.
and maintenance business processes to reduce operational
Manufacturing Execution
and maintenance cost and increase uptime of assets. Connect, monitor, and tightly control manufacturing processes and operations by integrating
SOLUTION SPOTLIGHT
• Manufacturing Execution
business and manufacturing systems to enable lean, high-quality production on the shop floor
• Manufacturing Integration
Leverage manufacturing execution and Industrial IoT to optimize manufacturing processes and provide
and Intelligence
real-time visibility and transparency across multiple plants, vendors and machine types. You can then
tie this information back to the business context of the order, quality and performance. Connect supply • Plant Connectivity
chain networks to manufacturing processes and operations while lowering total manufacturing costs • Extended Warehouse
in scalable, flexible, cost-effective deployment options. Management

Manufacturing Networks SOLUTION SPOTLIGHT


Efficiently address customer demands by connecting supply chain solutions with the • Supply Network Collaboration
3D printing/IoT capabilities, machine learning and real-time operations insights through
• Global Batch Traceability
a global manufacturing network
• Ariba Advanced Supply
Identify and resolve any issues across the extended supply chain to increase fulfillment of delivery
Chain Automation
commitments, manage changes to existing and new product introductions, and share process
improvement ideas across your enterprise. Establish a collaborative network with B2B connectivity • Distributed Manufacturing*
for proficient supply chain collaboration. Find hidden production capacity in your existing resources for • Digital Manufacturing Insights*
greater success and rapidly scale production up or down based on market demand in a cost-effective way.
*
Planned enhancements, subject to change.
47
Mobile Asset Insights
Connected Fleet
SOLUTION SPOTLIGHT
Collect, map, store, and analyze fleet/vehicle sensor data in real time • Vehicle Insights
Improve operational efficiencies by collecting, mapping, storing and analyzing vehicle and sensor data
• Predictive Maintenance
in real time. The integration of telematics, enterprise and customer data enables you to improve services
and Service
Track, monitor, analyze and maintain all moving assets, and execution of ordering process, collection of goods and delivery process. It creates the opportunity
• Asset Intelligence Network
to optimize processes and create value through new business opportunities.
wherever they are in the network
Connected fleet enables businesses and public service
organizations owning fleets of moving assets e.g., vehicles,
Logistics Safety
robots, and fork lifts to collect live telemetry and sensor data Perform comprehensive safety analysis of people and assets to reduce accidents
SOLUTION SPOTLIGHT
• Transportation Safety*
and integrate with your core business processes to improve and improve safety records
• Connected Parking
Improve your end-to-end logistics safety record covering safety analysis of vehicle conditions,
services and safety for operators, improve visibility to logistics environmental aspects, drivers biophysical health, and driving behavior. You can also manage the • EHS Dangerous Goods

and finally provide better services for the end customers. At handling of hazardous goods through the integration to environment, health, and safety solutions.

the same time, it enables organizations to create new business


models and opportunities to reduce cost leveraging Logistics Networks SOLUTION SPOTLIGHT
the Internet of Things. Maximize supply chain logistics strategy and comply with regulations across the global network • Track & Trace
Easily track inventory end to end with enhanced supply chain logistics. Increase visibility into logistics
• Yard Logistics
to streamline goods flow in real time and also boost visibility into supply chain logistics in yards and hubs
• Warehouse Management
through real-time management. Enables the right foundation for regulatory compliance and manage
by exception in-transit inventory and assets with item traceability. • Networked Logistics Hub
• Vehicle Networks

*
Planned enhancements, subject to change.
49
Connected Infrastructure Building Insights SOLUTION SPOTLIGHT
Leverage real time information to manage and maintain properties • Real Estate Cockpit
Ensure visibility across your properties to optimize energy consumption, • Plant Maintenance
maintain facilities and equipment and ensure improved customer satisfaction. • Energy Management*
Delivers new forms of digital operational intelligence
• SAP Ariba Procurement
to transform physical-infrastructure systems
Improve service, drive economic growth, and allow for more
efficient and cost-effective operations, infrastructure compliance
and risk mitigation, as well asprovide opportunities for job growth. Construction SOLUTION SPOTLIGHT
Manage construction projects to deliver on time and within budget • Project Managment
Drive transformation by bridging sensors and control technologies Leverage real-time date to manage the end-to-end project, ensuring • Track & Trace
embedded throughout physical infrastructure assets with that materials is at the right place, at the right time, and that assets
• Yard Logistics
and equipment is optimized throughout the process.
information systems and business applications. These sensors
are connected to SAP Leonardo and allow real-time data ingestion
and analytics along with integration into business processes to
predict, plan, and respond to real-time conditions. Customers Energy Grids SOLUTION SPOTLIGHT
reap bottom-line results in global productivity and operational Optimize the energy utilization by integrating processes and information • Predictive Maintenance
Build an end-to-end energy grid that enables better transparency and better • Asset Intelligence Network
efficiency by utilizing this real-time information and integrating decisions. Leverage predictive maintenance and analytical process to optimize • Manufacturing Integration
it business data to drive business results and create new uptime and improve customer satisfaction. Ensure visibility of all assets across and Intelligence
the grid to enable improved performance and reliability.
infrastructure models.  

*
Planned enhancements, subject to change.
51
Market Insights SOLUTION SPOTLIGHT

Connected Markets Interact in an all knowing digital or physical marketplace to provide


an excellent all around personal experience
Today’s hyper connected consumers, citizens and visitors demand consistent and seamless experiences
• Connected Goods
• Connected Marketing
• Customer Activity Repository
irrespective of the constraints of time, space and geography. SAP Leonardo leverages beacons, mobile
Foster local markets, cities, urban and rural environments with new connectivity, identity and security to provider hyper personalized experiences to the consumers, citizens
products, services, data, businesses and business models leveraging and visitors in a particular market. The ability to interact in an all knowing digital or physical marketplace
provides an excellent all around personal experience benefitting businesses able to harness this new
the SAP Leonardo innovation portfolio mode of interaction to its fullest.
Enable innovation, production, deployment and business formation Rural Areas
SOLUTION SPOTLIGHT
of local relevance at the right moment in time to meet challenges of Transform agribusiness to evolve and grow to feed the world
• Connected Agriculture
tomorrow and transform them into opportunities for today. You can With a rapid increase in population and the shortage of natural resources, the agribusiness needs to
transform and grow to both do more with less, and leverage the wealth of digital information now • Predictive Maintenance
actualize global competitiveness, drive enterprise, power the available into business value. SAP Leonardo enables you to consume data from agricultural machines
and Service
• Vehicle Insights
knowledge economy, and cultivate a culture of innovation. and equipment to increase farming efficiency and predictability and create transparent and sustainable
food supply chains while managing price volatility. Farmers and growers can connect to global value
chains through IoT and mobile technology. This enables the agriculture business to incorporate
precision farming competence even in the most remote rural areas globally.

Urban Areas
SOLUTION SPOTLIGHT
Optimize energy, vehicles and assets across the urban footprint
• Yard and Hub Logistics
Urban areas stand to benefit tremendously from SAP Leonardo with the rise of automation, blending
seamlessly with the physical reality of urban spaces, be it traffic flow and management, parking • Traffic Management
management or the management of physical infrastructure across buildings, lighting, open public • Connected Parking
spaces, yards, ports and other infrastructure that make up the modern day urban landscape. This can • EH&S
improve environment, health, and safety of urban public spaces across construction, services and other
smart city and government offerings.

53
People and Work
Help workers stay safe, link them to their environment in real time, and promote safe practices and risk avoidance

Connected People SAP Leonardo enables enhanced ways to collect and process real time data to gain insight to increase safety and overall
operational integrity in field execution. This insight enables you to modify processes, fix bottlenecks, reduce downtime,
and collaborate with business partners to run better and safer.

Strives to improve lives, work and health by connecting people and communities
and providing better lifestyle experiences and opportunities for organizations to People and Health
evolve into new business models Build a connected health network that breaks down existing silos
Breaking down the existing silos across healthcare entities will enable a network with the patient in the center, improve
SAP’s vision is to help the world run better and improve people’s patient outcomes, and lower healthcare costs.
lives. This is our enduring cause; our higher purpose. With this in Patients can get personal health dashboard with better health outcomes. Healthcare providers could have the get access
mind, SAP Leonardo enables innovative applications connecting to a comprehensive and longitudinal patient data set with personalized decision support. Medical research could understand
risk factors for diseases and drivers for better outcomes. And pharmaceutical companies could benefit by having access
individuals and communities of consumers with products, assets, to real world evidence to inform their research and development efforts and allowing them to run innovative clinical trials.
brands and services. Companies can offer connected people new
services in real time, highly tailored to the individual’s activity,
People and Homes
location, and needs to anticipate and solve issues before they Connected energy and security systems, along with smart appliances make home life more comfortable, efficient, and secure
even happen. The connected home is getting more connected, with experts saying that a typical family home could contain more than
500 smart devices by 2022. Homeowners can experience greater peace of mind, as they easily can control and manage
their household systems while at home or away from their mobile devices.

Intelligence from the connected home also provides insurers with the opportunity to create other value-added services.
Real-time personalized products based on detailed information about usage, behaviors, and location can be created to
make customers’ lives easier. And new services can be offered in combination with a network of trusted service providers
and retailers to extend customer loyalty even further.

55
SAP Leonardo Technology Overview Get Started Today
SAP HANA is the strategic platform for the SAP Leonardo innovation portfolio, either in the cloud or on-premise
Many companies understand the value of IoT for their businesses Contact the SAP Leonardo jump-start program at
SAP Cloud Platform is the key strategic platform-as-a-service infrastructure that provides the framework for SAP SAPLeonardojumpstart@sap.com for more regionally
and want to find out where and how to get started. To provide
Leonardo innovation portfolio and SAP Leonardo foundation. The latter includes SAP Leonardo business services and specific offers and details on getting started today.
these customers with an access point for their initiatives, SAP will
SAP Leonardo technical services.
introduce SAP Leonardo labs around the globe. Here, customers
Additionally, SAP Cloud Platform provides end-to-end micro services for machine learning, analytics, Big Data connector, can collaborate with SAP development and consulting experts to For additional information on SAP Leonardo and the
jump-start program, please visit the following websites:
security, user experience, user management, and backed integration APIs. All of these capabilities provide a unique value start their innovation journey based on SAP Leonardo innovation
for customers to enable end-to-end IoT driven solutions enabling the effective convergence of IT and OT landscapes while portfolio, SAP Leonardo labs will open in Palo Alto (USA), Paris SAP Leonardo jump-start program
delivering the best experience to users. (France), Shanghai (China), São Leopoldo (Brazil), Johannesburg SAP introduces jump-start enablement program for SAP Leonardo portfolio
(South Africa), as well as Berlin and Munich (Germany). Within the
SAP Leonardo labs, SAP will also introduce SAP Leonardo jump-start More information on SAP Leonardo: SAP.com/Leonardo
SAP Leonardo Foundation These services also provide:
program – a pre-packaged, consultative offering to help customers
SAP Leonardo Business Services • Powerful and real time live streaming analytics Follow SAP Leonardo solutions strategy on Twitter: @SAPLeonardo
prioritize innovation opportunities and deliver competitive advantage
A reusable microservices framework to enable • Data management and big data connector
with an IoT enabled digital transformation. For more information on SAP, visit: www.sap.com
customers to rapidly build their IoT model and connect it • User management and security
with business context from back-end systems leveraging • Back-end integration service
configuration-driven tools.

SAP Leonardo Technical Services SAP Leonardo Edge Computing


Key technical services of SAP Cloud Platform for SAP A compelling bundle of technologies that run at the
Leonardo innovation portfolio that enable customers edge of the network or in the cloud (agentless), providing
best of breed platform capabilities to effectively: edge processing capabilities for protocol translation.*

• Manage millions of sensors and devices: SAP Leonardo Edge Computing supports real time
– Scalable messaging to avoid data stream loss and offline data ingestion with edge filtering rules and
due to latency issues streaming analytics. Dynamic edge processing then
– Device management enables back-end transactions from Edge Computing.

*
Planned enhancements, subject to change.
57
www.sap.com/contactsap
www.sap.com/leonardo

© 2017 SAP SE or an SAP affiliate company. All rights reserved.

No part of this publication may be reproduced or transmitted in any form or


for any purpose without the express permission of SAP SE
or an SAP affiliate company.

The information contained herein may be changed without prior notice.


Some software products marketed by SAP SE and its distributors contain
proprietary software components of other software vendors. National product
specifications may vary.

These materials are provided by SAP SE or an SAP affiliate company for


informational purposes only, without representation or warranty of any kind,
and SAP or its affiliated companies shall not be liable for errors or omissions
with respect to the materials. The only warranties for SAP or SAP affiliate
company products and services are those that are set forth in the express
warranty statements accompanying such products and services, if any.
Nothing herein should be construed as constituting an additional warranty.

In particular, SAP SE or its affiliated companies have no obligation to pursue


any course of business outlined in this document or any related presentation,
or to develop or release any functionality mentioned therein. This document,
or any related presentation, and SAP SE’s or its affiliated companies’ strategy
and possible future developments, products, and/or platform directions and
functionality are all subject to change and may be changed by
SAP SE or its affiliated companies at any time for any reason without notice.
The information in this document is not a commitment, promise, or legal
obligation to deliver any material, code, or functionality. All forward-looking
statements are subject to various risks and uncertainties that could cause
actual results to differ materially from expectations. Readers are cautioned
not to place undue reliance on these forward-looking statements, and they
should not be relied upon in making purchasing decisions.

SAP and other SAP products and services mentioned herein as well as their
respective logos are trademarks or registered trademarks of SAP SE (or an
SAP affiliate company) in Germany and other countries. All other product and
service names mentioned are the trademarks of their respective companies.

See http://www.sap.com/corporate-en/legal/copyright/index.epx
for additional trademark information and notices.

Anda mungkin juga menyukai