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Voice Service in an LTE Network- CSFB

Alberto Teković 1, Ivan Pešut 2, Zlatan Morić 2


1
Vipnet d.o.o, Vrtni put 1, 10 000 Zagreb, Croatia
2
University College Algebra, Ilica 242, 10 000 Zagreb, Croatia
a.tekovic@vipnet.hr

Abstract – Long Term Evolution technology supports only packet Call service in the form of various free VoIP software installed
based services. All connections between mobile terminal and core on smartphones (Viber, Skype and others to be mentioned as
network are end-to-end IP connections. Therefore voice call the most popular ones). Combined with LTE's data service
service as the most important circuit switch service will be these applications are sufficient for many LTE customers.
replaced with Voice Over LTE technology. Although the final However, both of these solutions carry some restrains.
goal is clear, the transition path to Voice Over LTE technology is
still subject of discussion and various solutions are planned or The first one, VoLTE, requires IP Multimedia Subsystem
already implemented by various mobile operators. This paper is (IMS). IMS has been chosen as the architecture for voice and
comparing different ways of current handling the voice traffic in multimedia communication services for LTE. Although IMS is
LTE networks and provides the measurement results for one of not new technology it has not been as widely adopted as
the methods (Circuit Switch Fallback). experts predicted years ago, when LTE was in drafts. It is so
due to cost and complexity of IMS [3]. This is the main reason
Keywords – CS fallback, CSFB, IMS, IP Multimedia Subsystem, why VoLTE wasn't implemented as the first and only solution
LTE, OTT, Over the top, Simultaneous Voice and LTE, SVLTE, for Voice Call service. It left operators coping with transitional
Voice over LTE, VoLTE, solutions where the re-use of existing equipment was the
imperative.
I. INTRODUCTION
The second one, so called Over The Top (OTT) solution,
Apart from the ever present aim to increase overall where third-party software is used for voice calls, would turn
efficiency of new mobile technologies LTE system was the mobile operators to data-only providers (regarding LTE
primarily designed to anticipate the trend of exponentially networks), destroying the current business model where
growing data traffic in mobile networks and easier integration relatively small amount of traffic (10 to 20%) generated by
with already existing data networks that are predominantly voice service is still generating the most of the revenues, as
using Internet Protocol (IP). explained previously. This is unacceptable for mobile
The result is the first all-IP and Packed Switched-only (PS- operators. Additional details are given below in the section
only) mobile technology. All connections between mobile about OTT.
terminal and core network in LTE are end-to-end IP
connections and traditional Circuit Switched (CS) services are II. CURRENT TECHNICAL SOLUTIONS FOR VOICE SERVICE
not provided any more. It includes the most important CS IN LTE
service of all which is Voice Call service. There are 5 main solutions for Voice Call service in LTE:
Even with declining share Voice Call service is still major
x Simultaneous Voice and LTE (SV-LTE)
source of revenue for mobile operators. Data traffic by its
volume has surpassed voice traffic in the most of the mobile x Over the top (OTT)
networks during the last several years. It is expected to reach
95 % by 2015 [1], but voice call service is still contributing x Voice over LTE via Generic Access (VoLGA)
with more than 50 % of total revenues at the moment. This x Circuit Switched Fall Back (CSFB)
advantage will change in favor of data traffic soon (next 3 to 5
years), however, considering the size of mobile industry, Voice x Voice over LTE (VoLTE)
Call will stay in focus long enough after LTE networks pass
through all opened issues related to that service. A. Simultaneous Voice and LTE (SV-LTE)
Before the comparison of different solutions currently used SVLTE (Simultaneous Voice and LTE) is based on mobile
to handle Voice Calls in LTE networks, two facts have to be terminals that contain dual radio systems where one is used for
underlined: data traffic only, carried over LTE, while the second one is
used for CS voice calls on 2G/3G network. There are no
1. LTE already has well defined Voice Call solution (called requirements on the network itself. Disadvantage of this
Voice over LTE, or shortly VoLTE) and it was planned from solution is high power consumption and increased (production)
the beginning [2]. cost of this kind of terminals. This method was implemented
2. Even without VoLTE there are many third-party by Verizon, but they plan to introduce VoLTE by the end of
applications that are providing acceptable solution for Voice 2013 or early 2014. [4]

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251
B. Over The Top Content (OTT) cell change order procedure and the UE starts the CS call setup
OTT is a scenario in which telecom service provider once it moves to target cell [7].
delivers one or more services across IP networks, usually the For CSFB functionality UE, MME, MSC and E-UTRAN
internet. It is not limited to voice service on LTE but here it have to support additional functionalities while the most basic
will be mentioned in that context only. Some mobile operators requirement is overlapping of GERAN/UTRAN and E-
initially tried to block services like Skype, Viber, etc., but UTRAN coverage areas. Other requirements to network
quickly realized that the only way to compete it is to offer elements are [3]:
better-quality alternative solutions to the customers.
UE has to support:
Single solution like VoLTE has one significant advantage
over the multiple alternative VoIP services: each customer x Access to E-UTRAN/EPC as well as access to the
should have installed all applications used by its contacts and CS domain over GERAN and/or UTRAN
to maintain the list of "who is using which application". x Combined procedures for EPS/IMSI attach, update
VoLTE would be common to all users in the network. and detach
However, the longer it takes to implement VoLTE, the stronger
third party OTT VoIP services become. x CS fallback and SMS procedures for using CS
domain services
C. Voice over LTE via Generic Access (VoLGA)
MME
The VoLGA was based on the 3GPP Generic Access
Network (GAN). GAN provides a controller node - the GAN x Deriving a VLR number and LAI from the GUTI
controller (GANC) - inserted between the IP access network received from the UE or from a default LAI
and the 3GPP core network. The GAN provides an overlay x Maintaining of SGs association towards
access between the terminal and the CS core without requiring MSC/VLR for EPS/IMSI attached UE
specific enhancements or support in the network it traverses.
This provides a terminal with a 'virtual' connection to the core x Initiating IMSI detach at EPS detach
network already deployed by an operator. The terminal and
network thus reuse most of the existing mechanisms, x Initiating paging procedure towards eNodeB when
deployment and operational aspects. [5]. Although VoLGA MSC pages the UE for CS services
was a low-cost, low-risk approach for bringing their primary x Support of SMS procedures
revenue generating services (voice and SMS) to their upcoming
LTE access network deployments [6] VoLTE, quickly won x Rejecting CS Fallback call request (e.g. due to
over a VoLGA, leaving just one operator (T-mobile) that used O&M reasons)
it.
x Use of the LAI and a hash value from the IMSI to
determine the VLR number when multiple
D. Circuit Switched Fall Back (CSFB) MSC/VLRs serve the same LAI
3GPP has standardized the procedure for switching to 3G
network. It is called CS fallback (CSFB) as "fallback" to MSC
"lower" technology. To provide CS services LTE reuses 2G/3G x Maintaining SGs association towards MME for
infrastructure which is the most preferred solution from EPS/IMSI attached UE
business perspective because it relies on the technologies that
were already invested in and licensed for the years to come x Support of SMS procedures as provided in 3GPP
using the existing and operational equipment. specification
CS Fallback works in a way that mobile terminal is E-UTRAN
camping on LTE when MTC arrives via paging message.
x Forwarding paging request and SMS to the UE
Terminal is informed that network is calling for CS (voice call)
service and it switches to 3G where communication is x Directing the UE to the target CS capable cell
continued. Similar procedure takes place in the case of MOC.
Mobile terminal sends a CS fallback service request to the
MME which replies with handover command. Once the At MME - MSC Server interface a new protocol SGsAP
procedure of handover to 3G is done the terminal continues has to be added to support CS fallback. SGsAP protocol is
communication in 3G domain. based on the BSSAP+. Stream Control Transmission Protocol
In more details, for an incoming CS Call, the UE is (SCTP) is used to transport SGsAP signaling messages.
registered to the CS core network in addition to MME. In the A CS Fallback and IMS capable UE would follow the
case UE receives CS paging, or wants to initiate a mobile procedures for domain selection for UE originating
originated CS Call, the UE indicates that the NAS: Ext-Service session/calls according to 3GPP specification 23.221. If a UE
Request message is for the CS fallback to MME. Than MME is configured to use SMS over IP services and it is registered to
indicates that S1: Initial Context Setup Request is for CS IMS then it would send SMS over IMS, even if it is EPS/IMSI
Fallback (CSFB). Depending on the target system and the attached.
capability of the target cell, eNodeB performs PS handover or

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252
The home operator has option to activate/deactivate the UE analyze the magnitude of the influence to the end user
configuration to use SMS over IP by means of device experience.
management in order to allow alignment with HPLMN support
of SMS over IP. Measurements have been conducted in the commercial
mobile 2G/3G/4G networks, in the test location with excellent
When UE performs CS fallback procedure for Mobile radio conditions and enough capacity. This was to assure that
Originating Call for the purpose of emergency call, it needs to call setup delays aren't additionally increased by
indicate to the MME that this CS fallback request is for retransmissions or some other functionality, typical for bad
emergency purpose. MME also indicates to the E-UTRAN via coverage areas and capacity issue cases.
the appropriate S1-AP message that this CS fallback procedure
is for emergency purpose. In order to measure call setup time figures for a typical user
behavior, two main test cases have been identified: Mobile
While CSFB is offering easy provision of voice terminals Originated Call (MOC) and MOC during active data session,
for LTE networks and lower investments in equipment there which is now a typical scenario for a smartphone user. In both
are also drawbacks that come with this method. Some of them tests, called party (B side) was a fixed network number with an
to mention are: automatic answering capability. Third test case has been
reserved for the worst case scenario in terms of call setup
x increased call setup latency latency, which is 4G to 4G voice call.
x problem of required 2G/3G signal coverage For every test case, 100 calls have been made, and average
x data session drops figures have been calculated. Measurements have been
conducted on a Samsung Galaxy SIII LTE mobile phone, using
A. Increased call setup latency Nemo Handy measurement application (Anite Ltd.) due to its
capability to create customized measurement scripts
One of the undesired effects of CSFB is additional time (scenarios), and its automatic statistical evaluation report.
needed to set up a call. Call set-up latency is very important
factor in user's experience of service quality during the phone A. TEST 1 Mobile Originated Call
calls. Apart from the set-up time itself, problem is the step back
that has been taken with CSFB where this parameter is In this test, simple mobile originated voice call service has
deteriorated in comparison to the previous user's experience. been analyzed. According to the measurement results, call
Once accustomed to some level of quality it is hard to "go setup latency is increased in 4G CSFB network for 35.1
back", especially with the tag of "new technology" where the percent compared to legacy 3G, and 8,7 percent compared to
expectations are quite the opposite. More details and legacy 2G network as shown in Fig 1. According to experience,
measurement results of CSFB call set-up latency has been call setup time in a single mobile network can vary several
provided in the chapter III. seconds, due to retransmissions caused by poor radio
conditions or capacity issues. Therefore, call setup latency
B. Problem of required 2G/3G signal coverage increase of 0.4s compared to 2G and 1.3s compared to 3G in
4G CSFB shouldn’t be treated as critical from the end user
Another problem is requirement of radio signal coverage experience perception.
overlapping between 2G/3G and LTE networks. In many
countries LTE will use "digital dividend" band (700 to 800
MHz band) so expected propagation of LTE signal will be
better than 3G signal. There will be the areas with LTE signal
only. The same goes for LTE microcells – it will be
unreasonable to request 2G/3G coverage for all LTE microcells
just to have CSFB functionality. CSFB can also be the problem
for mobile operators that provide only LTE service. CSFB
requires them to provide 2G/3G service as well (national
roaming or their own).

C. Data session drops


Mobile terminals are not capable to maintain parallel Figure 1. Call Setup Latency for MOC
connections on LTE and 3G at the same time. It means that
every CS session will drop all active LTE data sessions when B. TEST 2 Mobile Originated Call during active data session
the voice call takes place. This is probably the most critical
CSFB issue. Many applications can't be used if sudden According to the latest research from Wireless Smartphone
connection drop is guaranteed with each voice call. Strategies, global smartphone shipments grew 36 percent
annually to reach 210 million units in the first quarter of 2013
[8]. Furthermore, typical smartphone user is “always on” in
III. PERFORMANCE MEASUREMENT FOR CSFB order to track news headlines, follow social media, and
Performance measurement scope was to determine voice research products. Therefore it is important to analyze CSFB in
call setup latency in 4G network having CSFB as a voice a typical smartphone user’s scenario of a voice call attempt
service, to compare it with legacy 2G and 3G networks and to during an active data session.

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253
Therefore, in this second test the measurement terminal
performs PDP content activations, than starts an FTP download
session and during that download sessions starts a voice call. In
this scenario, every radio access technology needs to execute
different procedure steps:
x In the GSM system, with the arrival of the voice
call service request data connection gets
suspended until the voice call is ended, and then
reactivates again.
x In the UMTS system, with the arrival of the voice
call service request Radio Access Bearer (RAB) Figure 3. Call Setup Latency for mobile to mobile voice calls
reconfiguration occurs from data only RAB (HS
RAB in this case to) into multiRAB (voice+ HS
IV. CONCLUSION
RAB).
From the results it can be concluded that from the user
x In the LTE system, data connection gets perceptive point of view CSFB doesn't cause critical call setup
suspended with the arrival of the voice call, and latency degradation, except for the mobile to mobile voice call
then reestablished on the legacy 2G or 3G in a 4G network (double CSFB).
networks, as explained in chapter II.
Problem with the data session drop can be also qualified as
Comparing results from Fig. 1 and Fig 2. Between same non-critical, since the automatic data transfer reestablishment
radio access technologies (RAT), significant call setup time occurs immediately after the fallback to legacy 2G/3G
latency increase for 3G network can be noticed. This is due to network. Since the user is at that very moment „occupied“ with
RAB reconfigurations procedure. For the 2G and LTE- CSFB the voice call service, in most of the cases he wouldn't notice
network figures are even better for 0.1s. Comparing results that data reestablishment occurred. However, mobile operator
from the Fig 2 between different RAT, it can be concluded that has to take into account KPI degradation caused by CSFB.
absolute difference in call setup delay of 0.4s compared to 2G
and 0.3s compared to 3G in 4G CSFB has no significant Since the CSFB is not planned to be permanent voice call
influence to the end user experience perception. service solution in a 4G network, issues related to the 2G/3G
system coverage are not likely to happen often. There aren’t
many 4G only operators, and macro strategy of upgrading
existing 2G/3G towers is often preferable 4G upgrade path. For
the operators that will decide to take different evolution path
like AT&T [9], CSFB as a voice service is not a preferable
solution.

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