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Objectives and What You Will Learn
• Take home 2 really great dashboards
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Dashboards
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Context – Setting the Stage
Industry trends
• Growing customer expectations for…(ease of use, responsiveness, quality)
• Demand fluctuations (seasonality, unpredictability)
• Regulatory hurdles, compliance needs (standards, audits)
Competitive pressures
• Increasing competition with specialized products
Corporate transformations
• Legacy processes and infrastructures
• Push for cloud
• Push for analytics
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Demo / Workshop Exercises
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Thank You from the Service Portal team
Will Leingang Omid Borjian Gene Shtilkind Murray Newton James Capaldo
Patrick Wilson Melissa Moghaddam Yago Ferrer Aaron Wade Munjal Patel
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Thank You
Will Leingang Patrick Wilson
Software Engineer Software Engineer
ServiceNow ServiceNow
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Take the Survey
Please take a moment to complete a session survey in the Knowledge17 app.
Thank You
Will Leingang Patrick Wilson
Software Engineer Software Engineer
ServiceNow ServiceNow
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