i
Table of Contents
Introduction ............................................................................................................1
References ............................................................................................................13
ii
The Theory of Bureaucracy by Max Weber
Introduction
The emergence of the management process and organization theory took place in
two forms: Fayol’s identification of the principles and elements of management and
Weber’s search for an ideal way of organizing. From different backgrounds and
perspectives, both Fayol and Weber attempted to develop methods for managing
and control. Weber sought to replace authority based on tradition and charisma with
legal authority and to prescribe an impersonal and merit basis for selecting, hiring,
and promoting employees. Both Weber and Fayol had history’s misfortune of being
overshadowed by others and having to wait until after their deaths to receive proper
credit for their roles in the ongoing evolution of management thought. Max Weber
positive light, believing it to be more rational and efficient than its historical
predecessors.
1
What Is Bureaucracy?
arranged in a hierarchy to carry out specialized tasks based on internal rules and
especially regarding officials in the federal government and civil service. It is often
used derogatorily to suggest waste, inefficiency, and red tape. (Microsoft Encarta,
2009).
The term ‘bureaucracy’ has been widely used with invidious connotations directed
2
Bureaucratic Management Theory
are:
resources
are as follows:
3
c. Their tenure in the organization is determined by the rules and regulations
of the organization,
follow the principle of hierarchy that is each lower office is subject to control
However, this hierarchy is net unitary but sub-pyramids of officials within the
4
Thus, there are offices with the same amount of authority but with different
This involves:
b. The provision of the incumbent with necessary authority to carry out these
functions; and
c. The necessary means of compulsion are clearly defined and their use is
5
Thus, division of labour try to ensure that each office has a clearly-defined
area of competence within the organization and each official knows the areas
in which he operates and the areas in which he must abstain from action so
that he does not overstep the boundary between his role and those of others.
Further, division of labour also tries to ensure that no work is left uncovered.
operating procedures, and norms so that they can effectively control behaviour
organization.
These rules are more or less stable and more or less exhaustive. When there
6
continuity, and predictability and each official knows precisely the outcome
individuals are governed through the system of official authority and rules.
outsiders.
Merits of Bureaucracy:
Weber identified the essential characteristics of his “ideal” bureaucracy and believed
that specific advantages would accrue to undertakings that embodied them. These
7
b. Managerial Hierarchy: Offices or positions are organized in a hierarchy of
authority.
Advantage— A clear chain of command will develop from the highest to the
better communication.
The selection process and promotion procedures are based on merit and
professionals rather than “politicians.” They work for fixed salaries and
8
Advantage—The hiring of “career” professionals will ensure the performance
e. Formal Rules and Other Control: All employees are subject to formal rules
and other controls regarding the performance of their duties. The rules and
procedures are decided for every work it leads to, consistency in employee
behaviour. Since employees are bound to follow the rules etc., the
applied in all cases. The enterprise does not suffer when some persons leave
it. If one person leaves then some other occupies that place and the work does
not suffer.
Advantage — When rules and other controls are applied impersonally and
superior.
9
Demerits of Bureaucracy:
organizing, both his own experience and subsequent research have shown that it
a. Rules and other controls may take on significance of their own and, as
b. Extreme devotion to rules and other controls may lead to situations in which
compensated for doing what they are told and not for thinking. The result is
conflicts over which department is going to offer what courses often result in
10
unnecessary duplication of subject offerings, as well as the unnecessary
expenditure of resources.
d. Although rules and other controls are intended to counter worker apathy, they
once rules have been defined, for employees to remain apathetic, for they now
know just how little they can do and still remain secure. This is commonly
statements such as “all students must attend at least 50 percent of the classes
because once employees discover the appeasing effect of rules, they may push
11
rules maybe functional in one sense, but in another (unintended) sense, they
12
References
Daniel, A. & Arthur, G. (2009). The evolution of management thought, 6th ed.
Printed in the United States of America
Max Weber, From Max Weber: Essays in Sociology, ed. and trans. Hans H. Gerth
and C. Wright MiHs (New York: Oxford University Press, 1946), pp. 196—
294. (Originally published in 1922.)
Vincent de Gournay in 1745. See Fred Riggs, “Shifting Meanings of the Term
‘Bureaucracy,’” International Social Science Journal 31 (1979), pp. 563—584.
13