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Upcoming Advisor Webcast Schedule
 Check out Document ID 740966.1

 Select your area of interest

 Scan through the list of Current Topics

 Register for the session of your interest

 For upcoming Oracle E-Business Suite

Advisor Webcasts & archived
recordings, see Document ID
1455369.1

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 Advisor Webcast
Setup and Debug Automatic Receipts and
Remittance Process in Oracle Receivables
Ioana Ionescu
Technical Support Engineer

August 17, 2016

Copyright © 2016 Oracle and/or its affiliates. All rights reserved. | 4

Safe Harbor Statement
The following is intended to outline our general product direction. It is intended for
information purposes only, and may not be incorporated into any contract. It is not a
commitment to deliver any material, code, or functionality, and should not be relied upon
in making purchasing decisions. The development, release, and timing of any features or
functionality described for Oracle’s products remains at the sole discretion of Oracle.

Copyright © 2016 Oracle and/or its affiliates. All rights reserved. | 5

Oracle Advisor Webcast
Setup and Debug Automatic Receipts and
Remittance Process in Oracle Receivables
Ioana Ionescu
Technical Support Engineer

August 17, 2016

Copyright © 2016 Oracle and/or its affiliates. All rights reserved. | 6

Objectives
• Understand Automatic Receipts & Remittance process

• Learn the required steps for Automatic Receipts & Remittance

process

• Know how to debug issues with Automatic Receipts &

Remittance process

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Agenda

1 Review Automatic Receipts & Remittance Process

2 Required Setup
3 Demonstration of Automatic Receipts Feature
4 Troubleshooting Errors

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Review Automatic Receipts & Remittance Process

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Setting Up Automatic Receipts & Remittance Features
• Define Receipt Class
• Define Receipt Method
• Assigning Remittance Banks
• Setting Up Document Sequences
• Define Remittance Print Programs
• Oracle Payments Setup For Funds Capture Processing
• Define System Options, Profile Options and Currency Rates

Copyright © 2016 Oracle and/or its affiliates. All rights reserved. | 10

Setup Receipt Classes
Navigation Path: Setup > Receipts > Receipt Classes

Creation Method Remittance Method Clearance Method

Automatic • Standard • By Automatic Clearing
• Factoring • By Matching
• Standard and
Factoring
Decide if receipts require confirmation from customer

Copyright © 2016 Oracle and/or its affiliates. All rights reserved. | 11

Setup Receipt Method
Navigation Path: Setup > Receipts > Receipt Classes > Receipt Method

• Enter
• Receipt Method name
• Printed Name
• Effective Dates

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Setup Receipt Method – Number Of Receipts Rule

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Setup Receipt Method – Receipt Maturity

• Add Receipt Maturity Date Rule

• Select a Print Program

• Add Lead Days

• Add Payment Method

– Credit Card
– Bank Account Transfer

Copyright © 2016 Oracle and/or its affiliates. All rights reserved. | 14

Assign Remittance Bank Accounts
Navigation Path: Setup > Receipts > Receipt Classes, (B) Bank Accounts
• Select Operating Unit
• Enter Bank, Branch and Account Name
• Enter Minimum Receipt Amount, Clearing
Days and Risk Elimination Days
• Decide if Override Bank is allowed
• Decide Effective Start Date
• Enter the accounts and Receivables
Activities
• Select Format Programs

Copyright © 2016 Oracle and/or its affiliates. All rights reserved. | 15

Setup Document Sequence
Navigation Path : General Ledger > Setup > Sequences > Document

1. Define an Automatic sequence

2. Select the Application & Category
(Receipt Method name) for each ledger
where the receipt method will be used
3. Enter Start Date & assign the sequence
created

Resources
• How to Setup Document Sequences In
Receivables (Doc ID 1086565.1)
• Getting Started With Document
Sequencing webcast

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Define Remittance Print Programs (Optional)
Navigation Path: Setup > Receipts > Format Programs

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Oracle Payments Setup For Funds Capture Processing
• Oracle Payments captures funds for these types of AR transactions:
– Bank account transfers
– Credit card transactions
– Bills receivable remittances
• Resources
– Oracle Payments Minimum/Dummy Setup For Direct Debit Funds Capture Processing
(Doc ID 471418.1)
– Oracle Payments Minimum/Dummy Setup For Credit Card/Purchase Card Funds
Capture Processing (Doc ID 553614.1)

Copyright © 2016 Oracle and/or its affiliates. All rights reserved. | 18

Additional Setups – Commits, Periods, Foreign Currencies
• Required
• Set Receipts per Commit Value
• Navigation Path: Setup > System >
System Options
• Open period in Receivables for each
Operating Unit

• If using foreign currencies

• Set AR: Default Exchange Rate Type
profile
• Setup Exchange Rates

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 Demonstration of
Automatic Receipts Feature

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Troubleshooting Errors
• First time process is used
• Log files and Automatic Receipts Execution Report check
• Setup Review

• After regularly using process, issue occurs

• Log files and Automatic Receipts Execution Report check
• Setup Review if any recent modification was made
• Data check for the particular cases

Copyright © 2016 Oracle and/or its affiliates. All rights reserved. | 21

What To Do When Encounter Errors On First Process Run

1. Check the log file

2. Check the Automatic Receipts Execution report output
3. Search on MOS after the message received
4. Review your setup

Copyright © 2016 Oracle and/or its affiliates. All rights reserved. | 22

Common Errors & Solutions

Patch
8895648:R12.IBY.B

Other errors & solutions

• This invoice does not meet the minimum invoice amount specified for this customer.
Solution: correct the Minimum Receipt Amount set at Customer Site level

• A receipt site cannot be derived from this invoice.

Solution: add the missing Primary Bill to Site for the Customer

Copyright © 2016 Oracle and/or its affiliates. All rights reserved. | 23

What To Do When Errors Arise After Regular Process Use
1. Check the log file
2. Check the Automatic Receipts Execution report output
3. Search the error message on My Oracle Support
4. Check to see if any new EBS Patches have been applied
5. Investigate if there are any setup changes
6. Isolate the problem:
Reproduce Problem Find Pattern Check Invoice Data
Identify if you can reproduce the Identify a pattern of the issue Check if Complete
issue or it was a one time only (for one invoice, one customer, Check if the right Receipt Method
problem one receipt, all invoices, etc) Check the Instrument Number
Identify the reproducible steps Identify a start time (since when Check the due date
it is happening) Check the data integrity

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Troubleshooting Errors – Check Transaction Data Integrity
Oracle Receivables Transaction Analyzer (Doc ID 2058269.1)

Copyright © 2016 Oracle and/or its affiliates. All rights reserved. | 25

Troubleshoot One Particular Transaction
Create a receipt batch just for this transaction
1. In the Batch form, specify
– Batch Type = Automatic
– Currency = Currency matching the transaction
– Receipt Class / Method, matches the Receipt method on the transaction
2. Click Create-> Add only that transaction number in the list of parameters
3. In Actions: pick Create only (do not check the boxes for Approve and Format)
4. Turn on FND debugging (See Note 433199.1)
5. Submit the process, then review the log, important text strings are
– autorecapi start()+: indicates the start of Automatic Receipts processing
– Number of invoices selected: indicates quantity of invoices selected to include in the batch

Copyright © 2016 Oracle and/or its affiliates. All rights reserved. | 26

Troubleshoot One Particular Transaction
1. Run the following SQL:
select SELECTED_FOR_RECEIPT_BATCH_ID
from AR_PAYMENT_SCHEDULES_ALL
where customer_trx_id = xxxxxxxx;
If not null, Transaction already picked by another Automatic Receipt Batch
2. Run the following SQL:
select NAME
from AR_BATCHES_ALL
where batch_id = & SELECTED_FOR_RECEIPT_BATCH_ID;
3. Use value returned above in to query by Batch Number
4. Click on Maintain & review if the Invoice is already included in this batch
– If so, remove it from this batch so you can process it in another, or
– Leave to process within the current batch

Copyright © 2016 Oracle and/or its affiliates. All rights reserved. | 27

Troubleshooting Errors – Automatic Remittance

1. Check Log files

2. Check Automatic Remittance Execution report
3. Review setup
4. Review data for items in error
5. Run the Receivables Receipt Analyzer (Doc ID 2089720.1)

Copyright © 2016 Oracle and/or its affiliates. All rights reserved. | 28

Summary
What We Covered Today

 Automatic Receipts Process

 Required setups
 Simple simulation of the process
 Troubleshooting tips

Copyright © 2016 Oracle and/or its affiliates. All rights reserved. | 29

Top Articles & Community Links
 Automatic Receipts and Remittance: A Complete
Guide for R12 Oracle Receivables Users (Doc ID
745996.1)

 Automatic Receipts: Troubleshooting, Errors, Known

Issues and Patches (Doc ID 1369682.1)

 Oracle Payments Minimum/Dummy Setup For Direct

Debit Funds Capture Processing (Doc ID 471418.1)

 Oracle Payments Minimum/Dummy Setup For Credit

Card/Purchase Card Funds Capture Processing (Doc ID
553614.1)

Copyright © 2016 Oracle and/or its affiliates. All rights reserved. | 30

Top Articles & Community Links
 How to Setup Document Sequences In Receivables
(Doc ID 1086565.1)

 Getting Started With Document Sequencing webcast

 Oracle Receivables Transaction Analyzer (Doc ID

2058269.1)

 How to enable and retrieve FND debug log messages

(Doc ID 433199.1)

 EBS Oracle Receivables Receipt Analyzer (Doc ID

2089720.1)

Copyright © 2016 Oracle and/or its affiliates. All rights reserved. | 31

Session Related Community Links

 Questions? For follow up questions on

topics covered in this webcast connect
via this Receivables Community
thread:
https://community.oracle.com/thread/3957928

 This thread will link to a copy of the

presentation, the webcast recording
and will include the Q&A from the
webcast.

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Oracle Advisor Webcast Series
Locating Current Schedule & Archived Recordings

 Review the current schedule

and archived recordings via
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 Select area of interest from
drop down
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Oracle Advisor Webcast Program
Locating Current Schedule & Archived Recordings

Access the EBS page directly via

Doc ID 1455369.1

Drill down to your area of

interest

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Oracle Advisor Webcast Program
Locating Current Schedule & Archived Recordings

 Recordings available within

48 hours
 Sort using column headings
 Hover on Webcast Title for
abstract
 Use Questions? link to ask
webcast related questions

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How To Get The Presentation Slides From This Session
1. PDF link from Doc ID
740966.1 (within 48
hours)
2. Receivables
Community > Content
Tab > Documents
(within 24 hours)
3. Select Webcast
Category to see only
Webcast related
content

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Stay Connected
Oracle E-Business Suite Support Social Media Channels
My Oracle Support E-Business Suite Community:
https://community.oracle.com/community/support/oracle_e-business_suite

My Oracle Support Blogs:

http://blogs.oracle.com/EBS

Twitter:
@Oracle_EBS

Facebook
http://www.facebook.com/OracleEBusinessSuiteSupport

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Learn More – Resources and References to Get Proactive
Get Proactive Portfolio for your products
Check out the Get Proactive Portfolio for your products. Get familiar with the top
proactive tools. Doc ID 432.1
Ask the Get Proactive Team get-proactive_ww@oracle.com

Get Proactive Events Calendar

Automatically updated to include latest Advisor Webcasts, MOS Essentials
trainings, user group sessions, and more

Stay Informed about Upcoming Events. Doc ID 125716.1

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Learn More – Resources and References on Support Portals

Help Documentation Oracle Support My Oracle Support Oracle Support

at your fingertips Essentials Webcasts ‘How To’ Series Accreditation

My Oracle Support and Live instruction, Q&A on Detailed training videos, Leverage the Oracle
Cloud Support Portal how to best use the documentation. Latest Support Accreditation
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from the Help link in To Series covers content webcasts, self-paced product accreditations.
the top right corner of similar to Help in a step- replay. Select a feature Get accredited today.
most pages in both by-step approach. Doc ID or role to get started. Doc ID 1583898.1
portals. 553747.1 Doc ID 603505.1

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Q&A
• To ask a question on the phone
line, select *1 on your phone.
• To ask a question online, use the
Q&A area at the top.
• Your question will be read aloud
in the order received.
• Question can also be asked on
the My Oracle Support
Communities

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THANK YOU

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