FALL-2017

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Master of Business Administration - MBA Semester 3

MH0052-Hospital Organization, Operations and Planning

(Book ID: B1213)

Assignment (60 Marks)

Note: Answer all questions must be written within 300 to 400 words each. Each Question carries
10 marks 6 X 10=60

Q1. Define a hospital. Discuss the various functions of hospital.

Answer. Hospital:

A hospital is a health care institution providing patient treatment by specialized staff and
equipment.

Hospitals are usually funded by the public sector, by health organizations (for profit or non profit),
health insurance companies, or charities, including direct charitable donations. Historically,
hospitals were often founded and funded by religious orders or charitable individuals and leaders.
Today, hospitals are largely staffed by professional physicians, surgeons, and nurses, whereas in
the past, this work was usually performed by the founding religious orders or by volunteers.

Q2. List the various committees in a hospital setting. Discuss the factors that affect the
effectiveness of committees.

Answer. Listing the various committees:

1. Medical Executive Committee

2. Ethics Committee:

3. The Pharmacy and Therapeutics Committee

4. The Infection Control Committee.

5. Safety Committee/ Employee Hospital waste management Health Committee:

6. Budget/Finance and Audit Committee:

Q3. Explain the process of material management in a hospital.

Answer. Materials management is an important issue for healthcare systems because it influences
clinical and financial outcomes. Before selecting, adapting and implementing leading or optimized
practices, a good understanding of processes and activities has to be developed. In real
applications, the information flows and business strategies involved are different from hospital to
hospital, depending on context, culture and available resources; it is therefore difficult to find a
comprehensive and exhaustive description of processes, even more so a clear formalization of
them.

Processes and Explanation:

1. Purchasing:

Purchasing means to buy various materials by paying money or its equivalent from suppliers /
vendors. In this process, the materials are bought and acquired using some standardized
specification. The act of purchasing is a fundamental function in the supply cycle. Purchasing is a
store responsibility for the needed materials of the right quality, at the right price, for the right

Q4. Discuss in brief the planning, design and staffing of a billing department in a hospital.

Answer. Brief outline of billing department:

The decision on how to bill, file insurance claims, document these claims, and finally to collect on
these claims is one of the most important decisions a Hospitalist practice will make, second only
to selecting the best physicians to practice as Hospitalists. Good billing services can make the
difference between success and failure of your program.

Q5. Discuss the managerial skills required to be possessed by a health service manager.

Answer. Managerial Roles

To meet the many demands of performing their functions, managers assume multiple roles. A role
is an organized set of behaviours. Henry Mintzberg (1973) has identified ten Sub roles common to
the work of all managers. The ten roles are divided into three groups: interpersonal,
informational, and decisional.

According to Mintzberg (1973), managerial roles are as follows:

1. Informational roles: This involves the role of assimilating and disseminating information as and
when required. Following are the main sub-roles, which managers often perform:
a. Monitor-collecting information from organizations, both from inside and outside of the
organization.

b. Disseminator-communicating information to organizational members

c. Spokesperson-representing the organization to outsiders

Q6. Imagine that you are appointed as a consultant for setting up a Radiology and X-ray unit in
a tertiary care teaching hospital. What are the planning considerations you have to keep in your
mind before executing the task?
Answer. Importance of Radiology and X-ray unit in a hospital:

The imaging department within a hospital or as a stand-alone centre can be treated as a separate
business as it is a big profit centre. Apart from providing routine and specialised diagnostic
services with imaging technique for indoor, out-patients and walk-in patients it also provides
therapeutic services like radio therapy, nuclear medicine as well as interventional radiography.
This acts as a big source of revenue generation for a hospital or a stand-alone centre with high
profitability.

FALL-2017
Get solved assignments at nominal price of Rs.125 each.
Visit www.instamojo.com/subjects4u search and pay
according to your requirements.
Any issues mail us at: subjects4u@gmail.com or contact at

08894344452, 8219081362