Chapter 20

1st part:

FIVE (5) topics: 616

1. System development life cycle: 617

a. System analysis
i. Initial investigation
ii. System survey
iii. Feasibility study
iv. Information needs & system requirements
v. Deliver systems requirements
b. Conceptual design
i. Identify & evaluate design alternative
ii. Develop design specification
iii. Deliver conceptual design requirements
c. Physical design
i. Design output
ii. Design database
iii. Design input
iv. Develop programs
v. Develop procedures
vi. Design controls
vii. Deliver developed system
Chapter
d. Implementation & conversion
i. Develop an implementation & conversion plan 22
ii. Install hardware & software
iii. Train personnel
iv. Test the system
v. Complete documentation
vi. Convert from old to new system
vii. Deliver operational system
e. Operations & maintenance
i. Fine-tune & do post-implementation review
ii. Operate system
iii. Modify system
iv. Do ongoing maintenance
v. Deliver improved system

2. Planning system development 619

a. 2 systems development plans are needed:
i. Project development plan
ii. Master plan
b. Planning techniques
 3. Feasibility analysis 621
a. Economic
b. Technical
c. Legal
d. Scheduling
e. Operational

4. Behavioral aspects of change 624

a. Why behavioral problems occur
b. How people resist change:
i. Aggression
ii. Projection
iii. Avoidance
c. Preventing behavioral problems

2nd part:

5. System Analysis: 626

System development life cycle:
a. System analysis
i. Initial investigation 626
ii. System survey 627
iii. Feasibility study 629
iv. Information needs & system requirements 629
v. System analysis report 631
Chapter 22:

Continue from 1st step in SDLC process:

2nd Step:

a. Conceptual design 677

1. Evaluate design alternative 677
2. Develop design specification – Prepare design specifications and reports 679
a. Output
b. Data storage
c. Input
d. Processing procedures & operations

3rd Step:

b. Physical system design 679

1. Output design:
a. Scheduled reports
b. Special-purpose analysis reports
c. Triggered exception reports
d. Demand reports
2. File & database design
3. Input design:
a. Form design
b. Computer screen design
4. Program design:
a. Determine user needs
b. Create & document a development plan
c. Write program instructions (Computer code)
d. Test the program
e. Document the program
f. Train program users
g. Install the system
h. Use & modify the system
5. Procedures & Controls design

4th Step:

c. Implementation & conversion

1. Develop an implementation & conversion plan
2. Install hardware & software
3. Selecting & training personnel
4th Step:

4. Complete documentation:
a. Development documentation
b. Operations documentation
c. User documentation

4th Step:

5. Test the system:

a. Walk-throughs
b. Processing test data
c. Acceptance tests

4th Step:

6. System conversion: Changing from old to the new one:

a. Direct conversion
b. Parallel conversion
7. Deliver operational system

5th Step:

d. Operations & maintenance

1. Fine-tune & do post-implementation review
2. Operate system
3. Modify system
4. Do ongoing maintenance
5. Deliver improved system