Job Stress: Its Impact to Business Employees

Introduction
 Chapter 2

Review of Related Literature

Concept Review

Job stress- Harmful physical and emotional responses that occur when requirements of
the job do not match the capabilities or needs of the workers (NIOSH,1999).

Employees- An individual who works part-time or full-time under a contract of

employment, whether oral or written, express or implied and has recognized rights and
duties. Also they can be affected by the stress in the workplace.

Foreign study

(Rebecca Maxon) Three out of four American workers describe their work as stressful.
And the problem is not limited to these shores. In fact, occupational stress has been
defined as “global epidemic” by the United Nations’ International Labor Organization.

Of course, stress is a factor in every one’s life, particularly during major events such as
marriage, divorce or buying a house. But according to Holmes-Rahe Life Events Scale,
which rates the levels of stress caused by such events, many of the most stressful
events are related to the workplace: firings, business readjusments, change in financial
status, altered responsibilities, trouble with boss, retirements and vacations.

Mathus et al. (2007) looked at the effects on the performance of the employees working
in different manufacturing organizations. Regression analysis was used to check the
effect of stress on job performance and it was found out that stress has an effect on job
performance and job performance increases with the increase in stress.
Local study

In the Philippines, studies were undertaken to identify work-related factors that affect
stress which in turn affect job performance of the employees.

Morge (2005) determined the perceived effects of job-related stress on job performance
among the teachers in the college of Arts and Letters (CAL) in Bicol University, Legazpi
City. His study tried to find out the impact of job-related stress to college teachers as
perceived by them in terms of colleagues, job and work environment. This study made
use of the descriptive-survey method as the primary structure of the research design in
which a questionnaire was the main tool to gather pertinent data. Findings of the study
revealed that CAL faculty was not much affected by the job-related stress. And they
performed well in their job which means that job-related stress can affect job
performance of an employee.

Research gap
 Job stress: Its Impact To Business Employees

This research attempts to find the impact of stress in the performance of employees of
businesses in General Santos City. More specifically, it seeks to find the answers to the
following questions.