I would like to acknowledge my clinical advisor, Jo Ann Baker, DNP, MSN, RN, FNP-C and
faculty advisor Justin White, DNP, PHMNP-BC, LCSW for their guidance and support. I would
also like to acknowledge and thank Peter Stomieroski for his assistance with statistical analysis
of the data presented in this research.
REDUCING OPIOID BIAS
Abstract
Heroin use and addiction is a local, national, and worldwide epidemic plaguing over eleven
million people. Current literature about bias toward individuals with substance use disorder
(SUD) focuses on studies among practicing healthcare professionals and first responders with
limited information and studies specific to substance use done among the general adult
population. Many studies reviewed had a focus on mental health bias with a portion contributing
to the investigation of substance use. Attitudes toward substance use is highlighted as an area
that needs to be further investigated and addressed. The purpose of the project was to develop an
educational program to reduce bias toward individuals with opioid use disorder among voluntary
adult participants, over the age of 18, from the public and healthcare work force. Educational
strategies included theoretical background on the disease of addiction, treatment methods, and
common behaviors of these individuals. Audio visual and real experiences were included to help
participants understand the human side of addiction. Methods for data collection included
opioids, an attitude questionnaire attached to a vignette of an individual who injects heroin, and a
before and after questionnaire on drug and drug problem perceptions to measure the overall
effect of the Reducing Opioid Bias is Necessary (ROBIN) educational project on the
participants’ bias.
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Heroin abuse and addiction is a local, national, and worldwide epidemic plaguing over
eleven million people (World Health Organization, 2009). Despite the dangers of overdose,
addiction, and multiple social and psychological dangers, usage continues to increase among the
population. In 2014, approximately 435,000 individuals were using heroin. Heroin usage has
doubled among people age 18 to 25 (Center for Behavioral Health Statistics and Quality, 2015;
Centers for Disease Control and Prevention, 2015). Addiction encompasses individual
factors), as well as, environmental characteristics which include social or physical factors that
are present in the individual’s situation (Ferrans, Zerwic, Wilbur, & Larson, 2005). There are
many areas of substance abuse that need research and the epidemic cannot be eradicated by one
specific intervention.
Healthcare providers and first responders have contact with individuals suffering from
opioid use disorder (OUD), however, many have insufficient education to reduce bias and
stereotype of the biology of the disease or the resources that are available to help. Current
literature has focused on studies among practicing healthcare professionals and first responders
with limited information and studies specific to substance use disorder (SUD) done among entry
level healthcare providers and the public. Many of the studies reviewed had a focus on mental
health bias with a portion contributing to the investigation of substance use. Attitudes toward
individuals with a SUD were highlighted as an area that needs to be further investigated and
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REDUCING OPIOID BIAS
Among social workers and counselors that were studied by Warren, Cisler, Weatherford,
& Syamilah Zakaria (2013), more than half of participants studied did not feel they had sufficient
training in substance use and the study indicated more research was needed on education that
would enhance constructive non-bias attitudes when encountering individuals with SUD.
Another study conducted on health care professionals’ provision of care among individuals with
SUD, found the need for education and training programs to address affective responses and
empathy in providing care among this vulnerable population (Skinner, Feather, Freeman, &
(education, group sharing, and structured interview) to reduce stigma related to SUD and OUD
produced mixed results, small sample sizes, and uncontrolled study designs. The authors noted
the need for replication of the studies and more evidence concerning interventions to help reduce
stigma. The studies were conducted using participants in criminal justice, the public, and medical
(2015) on the core of love when caring for patients with SUD. The study was limited by the
sample size of four nurses interviewed who worked in a rehabilitation facility, however, even
with the limitation, the study uncovered important areas that needed to be considered in future
research designs. Their study found the concepts of empathy, love, compassion and emotion are
strong indicators in building a trusting relationship among individuals with SUD. Poor trust
between the patient and the healthcare worker inhibit the ability to communicate and see the
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REDUCING OPIOID BIAS
Roussy, Thomacos, Rudd, & Crockett (2015) found through their research that training
which included both a clinician and an individual recovering from substance abuse was
associated with an increase in understanding SUD and positive changes among individuals’
attitudes. This approach was considered promising for individuals to overcome stigma and
judgmental attitudes, as well as, improving access and services to individuals with SUD.
Choosing language that respects the worth and dignity of the individual with SUD, focuses on
the medical nature of the disease, promotes recovery, and avoids using slang can promote a
therapeutic and trusting environment. Proper use of therapeutic communication and considerate
choice of words impacts the openness of individuals with SUD to receive treatment (Broyles et
al., 2014).
In the current research project, the Dorothy Johnson’s Behavioral System Model
(Johnson, 1980) was used to guide the exploration of feelings and bias attitudes related to opioid
abuse. In using the model, an educational program was developed for voluntary adult
participants. Participants were recruited from the public and from healthcare fields. The
educational program was designed to help participants gain knowledge to provide a nurturing
environment, free of judgement and bias toward individuals with OUD. The intervention
completed was entitled, “Reducing Opioid Bias is Necessary (ROBIN).” The educational
program contained a theoretical presentation on the disease of addiction, treatment methods, and
common behaviors of these individuals. Audio visual aids and a video documentary depicting
individuals with OUD were included to help participants understand the human side of addiction,
the effects on the family, and the effects on the community. Combined consumer-led and
clinician-led education has shown to be an effective approach in reducing bias and stigma, as
well as, promoting understanding and knowledge of substance use (Roussy et al., 2015).
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REDUCING OPIOID BIAS
Method
Study Design
This design was a quasi-experimental controlled before and after study of a pilot
educational program designed by the researcher. Methods for data collection included a
demographic form designed by the researcher, a survey on their Level of Familiarity (LOF) with
individuals addicted to opioids developed by Corrigan, Edwards, Green, Diwann, & Penn
(2001), and a modified version of the Attitudes to Mental Illness Questionnaire (AMIQ) attached
to a vignette of an individual who injects heroin originally developed by Cunnigham, Sobell, &
Chow (1993) and modified by Luty, Fekadu, Umoh, & Gallagher (2006). The Drug and Drug
Problems Perceptions Questionnaire (DDPPQ) was used before and after the education to
measure the overall effect of the intervention on the participants bias. The DDPPQ was
Demographics and the LOF were used to help determine if there was a causal impact on
participants’ attitudes and bias toward individuals with OUD. Use of a modified version of the
AMIQ was compared with the LOF as part of the baseline for participants perceived bias. The
DDPQ pre- and post-questionnaire were compared to determine if there was a change in
reflective writing. Participants were also asked to volunteer to attend a one-hour focus group
about the program two months after the completion of the program to discuss if their perceptions
were improved or stayed the same. This qualitative data was sorted by theme and utilized to
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REDUCING OPIOID BIAS
improve the program for future use, add to existing literature, and identify areas for future
research.
Participants
After full institutional review board (IRB) approval was received from the University of
Alabama, a convenience sample of adult volunteers from the public and healthcare sector were
recruited via brochures posted in public areas throughout Kent County, Delaware. Participants
volunteered consent to attend and participate in the four-hour educational course on one of two
dates that were chosen for the program. Participants included multicultural males and females.
There was no exclusion based on race, gender, religion, or socioeconomic status. Individuals
under the age of eighteen were excluded from the study. The educational program and data
collection occurred on two dates in November 2018 at Delaware Technical Community College,
Downes Lecture Hall. There was no cost to the participants and they received no compensation.
Light refreshments and non-alcoholic beverages were provided and available throughout the
program. The total number of participants from both offerings was twenty-one (n=21). No one
Measures
provided by participants and use of a modified LOF with validity and reliability supported by
three studies (Corrigan, Edwards, Green, Diwann, & Penn, 2001; Corrigan, Green, Lundin,
Kubiak, & Penn, 2001; Holmes, Corrigan, Williams, Canar, & Kubiak, 1999). The AMIQ was
modified and included a vignette of an individual with a heroin use disorder. This is a valid and
reliable tool initially created to evaluate attitudes toward mental illness (Cunnigham, Sobell, &
Chow, 1993) and modified by Luty, Fekadu, Umoh, & Gallagher (2006). The Drug and Drug
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REDUCING OPIOID BIAS
Problems Perceptions Questionnaire was used as a pre- and post-test. This questionnaire was
considered by the developers to be a valid and reliable tool through psychometric analysis of
test-retest reliability, internal consistency, and content validity (Watson et al., 2007). Using the
LOF, the researcher was able to determine if there is a difference in bias and impact of the
educational program related to the amount of familiarity or personal experience the participants
had with OUD. The data was entered into an Excel database and analyzed with the help of a
statistician using descriptive statistics, Spearman’s rank correlation coefficient, and t-test.
Qualitative data collected from the reflective writings and focus group were analyzed for themes
and used to make modifications to the ROBIN educational program for future use and to propose
The demographics form consisted of age, gender, marital status, annual income category,
ethnic category, spiritual belief, and whether the participant worked in healthcare. Participants
filled out this information after signing the voluntary consent to be part of the research.
The LOF scale contains eleven statements relate to contact with an individual with OUD.
Participants are asked to select the statements that apply to them. The scale is a ranking of the
questions from 1 – 11, with 1=little familiarity, 7=medium familiarity, and 11=most familiar
with a person with OUD. The scale originally was designed to determine an individual’s
familiarity with mental illness (Corrigan, Edwards, Green, Diwann, & Penn, 2001; Corrigan
Green, Lundin, Kubiak, & Penn, 2001; Holmes, Corrigan, Williams, Canar, & Kubiak, 1999).
The researcher replaced the words “severe mental health illness” with “opioid use disorder.”
The DDPPQ uses a 7-point Likert scale to rate the participants level of agreement with 22
statements. The scale ranges from 1=strongly agree to 7=strongly disagree. Item numbers 15,16,
17, and 18 are worded negatively so the scores are reversed. A lower score indicates a positive
8
REDUCING OPIOID BIAS
attitude toward individuals with OUD, whereas a higher score indicates negative attitudes. The
minimum score a participant can obtain is a 22 and the highest score obtainable is 154 (Watson
et al., 2007).
In this research, the AMIQ used a vignette about an imaginary person who injected
heroin daily. Participants were asked to answer five questions on a 5-point Likert scale ranging
from +2=strongly agree to -2=strongly disagree. Neutral answers or “I don’t know” were given a
zero. The total score for the AMIQ vignette ranged from -10 to +10. The higher the score for this
scale, the more positive the participants attitude was toward individuals with OUD (Cunnigham,
Sobell, & Chow, 1993; Luty, Fekadu, Umoh, & Gallagher, 2006).
The last two instruments used were a reflective writing and a focus group to collect
qualitative data. Both instruments were designed by the researcher and required short answers
concerning the participants thoughts and feelings on the presentation, what they felt was learned,
and areas of improvement. The focus group questions discussed if participants might act
Procedure
The total number of participants who attended and met the criteria for the research study
was twenty-one (n=21). Participants were welcomed and introduced to the research study. They
volunteered consent by signing and returning the consent form. Participants chose a number from
a deck of cards that they would use to identify paperwork so that no names would be identifiable
by the researcher during data analysis. They were then asked to complete the demographics form
and the LOF scale. Research participants then completed the DDPPQ pre-test and the AMIQ.
Once the forms were completed and collected, the researcher began the educational program.
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REDUCING OPIOID BIAS
information collected from the local and national level, risk factors, treatment options, and ways
to recognize and reduce bias toward individuals with OUD. During the education, audiovisual
information was utilized to enhance the information provided and integrate real-life experiences
from those suffering with OUD, their families, and the community. After the educational
program, participants completed the DDPPQ post-test and completed a self-reflective writing for
collecting qualitative data. There was a sign-up sheet provided for participants who wanted to
volunteer to be part of the focus group for qualitative data collection two months after the
completion of the educational program. Nine (n=9) participants returned for the focus group
which was led by the researcher to discuss how they felt their attitudes had changed, if they felt
any of their interactions with OUD individuals had changed since the ROBIN education
program, and suggestions for the improvement of the program for future use.
Results
Participants ranged in age from 19 to 68 years with a mean age of 34 years (s.d.=16.7).
Females made up 81% of the sample, 81% were single, divorced, or widowed, 72% were
Caucasian, and 67% believed in a higher power. The sample was almost even in those who
worked in healthcare and those who did not. Eleven of the participants made less than $30,000
Spearman’s rank correlation coefficient was calculated to determine if there was any
relationship between a participant’s LOF and their bias toward individuals with OUD using the
AMIQ. Spearman’s rank rho=0.947 (p<0.05) indicated a strong positive correlation. The less
familiar the participant was with OUD individuals the more biased they were toward these
individuals.
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REDUCING OPIOID BIAS
A paired-sample t-test was conducted to compare scores on the DDPPQ before the
ROBIN educational program and after the educational program. There was a significant decrease
in participants bias determined by the DDPPQ post-test (M=59.33, SD=16.48) when compared
Qualitative results from the reflective writings were collected and sorted for themes. Prior
to the presentation, participants most common thoughts toward the opioid epidemic fell into one
of two categories; either it was a choice or a disease. After the presentation, participants
responses included a better understanding of the epidemic, awareness of its effect in their
community, awareness of addiction as a brain disease and mental illness that is chronic and
lifelong, awareness of treatments, gaining empathy, being less judgmental, and the importance of
education to help prevent OUD. One participant stated continued bias toward individuals with
OUD. Participants cited the most interesting parts of the presentation being the statistics, videos,
brain images, and real-life experiences. Areas that were cited to be disliked by participants
included some medical terminology that was hard to understand, and that the presentation overall
was long. The majority (n=20) of participants stated they would use the knowledge they gained
to be less bias in understanding, interacting and being compassionate toward individuals with
OUD. One participant felt they had a firm understanding of OUD before the presentation. In the
final question of the reflective writing, participants were given the opportunity to make
recommendations for improvement in the program. The most common response indicated no
change in the program and that it should continue to be used to educate the community. Two
participants recommended shortening some of the theory slides to shorten the presentation.
Two months after the ROBIN program, participants were invited to attend a focus group
session. The results of the qualitative data from 6 discussion questions was sorted for themes. In
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REDUCING OPIOID BIAS
response to the participants overall thoughts about the program, there was an overwhelming
reply that they liked the entire program. Information that the participants found most impactful
included the statistical data related to opioid prescriptions in the country, the local statistics of
the opioid epidemic, the audiovisual presentations, the personal information shared through
letters from an individual with OUD, and the program development showing the history, biology,
risk factors, and impact of substance use. Participants felt the design hit on all the topic areas to
bring a full picture of the disease. Participants did not feel anything should change about the
program. They felt engaged the entire time and shared encouraging views that more individuals
should see this presentation. One participant added the opinion of sharing this with a larger
population that may have no experience or familiarity with OUD to grow the research on
whether perspectives are changed even more among this population. Changes in interactions
with OUD individuals by participants included feeling more sympathy for these individuals,
wanting to advocate more for their treatment, realizing they are human beings who deserve care,
and a desire to promote education on this topic. Positive changes participants had made since the
education included advocacy, feelings of empathy for individuals with OUD, wanting to speak to
people with this disease on options for treatment, not giving up on helping individuals access
care even if they say they do not want it or have relapsed from past treatment, and treating
legitimate pain without bias or feeling that people are only looking for drugs. The final
discussion for participants included what they would tell individuals about the program if they
only had a minute. Participants all strongly agreed that they would tell people they needed to see
the program and that it would change their perspective regardless whether they knew little or a
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REDUCING OPIOID BIAS
Discussion
experience of individuals with OUD can reduce bias among community and healthcare members.
The data concluded that even for individuals with familiarity on the topic of OUD, their personal
bias could still be reduced after education. Education was provided to explain OUD and its
effects on the individual, their health, the families, and the communities. This approach has
shown a reduction in bias through multiple studies. Using theoretical information alone on the
biology of the disease, methods of treatment, and risk factors contributed to only minimal
positive changes in attitudes (Warren et al., 2013). In combining both theoretical lecture with
films and true experiences of individuals with OUD, the effect of change in attitudes is more
significantly positive (Crapanzano, Vath, & Fisher, 2014). Information from this study in
combination with previous literature can be utilized to promote the continued improvement of
this educational activity or similar programs for the public and healthcare workers. This shows
promise in adding to the body of literature on the importance of education in preventing and
understanding OUD, however, the small sample size gives some limitation on making a broader
population assumption. Developing education for the public and providers who have contact
with OUD individuals is only a portion of what can be done. Many comments in the qualitative
findings echoed the frustrations with lack of treatment and aftercare planning to prevent relapse.
Bias can cause barriers to seek help and access healthcare for individuals with addiction
disorders. Research is necessary in this and many areas to combat this growing epidemic. The
more people who can be reached with education on this topic will lead to reducing the bias,
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REDUCING OPIOID BIAS
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