University of Cambridge International Examinations

Enquiry about results (EAR)

GCE O Level English Language (1123)
January 2010 examinations

An enquiry about examination results (EAR) is a review of the marking of a candidate’s examination script(s) or a re-moderation of
a centre’s coursework.
An EAR can cover a range of services from a clerical check to a review of the original marking of an exam paper or the re-
moderation of coursework. The outcome of an EAR may lead to your overall grade being confirmed or raised. A fee is charged for
each EAR service offered by University of Cambridge International Examinations (CIE). Candidates or their centres wishing to
request enquiry about results must complete the form below and forward it to us alongwith the following documents by
24 March 2010:
• a copy of statement of results
• a stamped bank deposit slip

Personal information (all fields are mandatory)

Candidate name Candidate number

Centre name Centre number

Present address

Telephone (home) Mobile

E-mail

Requested EAR
The following section should be used for requesting an EAR service. Please read the information sheet before completion.

Component detail Published grade(s) Service number

Syllabus (if enquiring by
Syllabus title – as on the statement (1/2/3/4/5/6/8/X/ CIE fee paid
code component)
of results Q)

e.g. English Language 1123 Full syllabus D(d) 2 Rs4,736

Rs……………..........

Rs……………..........

Rs……………..........

Rs……………..........

Rs……………..........

Rs……………..........

Rs……………..........

Rs……………..........

British Council local Total fee paid

Rs 500 Rs……………..........
fee (British Council fee + CIE fee)

Bank deposit slip reference number Date of deposit

Declaration
I certify that the information on this form is complete and accurate to the best of my knowledge. I agree to comply with the CIE
regulations and with the arrangements made by the British Council.

Your signature Date

The United Kingdom’s international organisation for cultural relations and educational opportunities. A registered charity: 209131 (England and Wales) SC037733 (Scotland).
 Examinations Services
Information sheet for candidates
submitting an EAR
Only forward us the enquiry form and detach the information sheet before dropping the form at Standard Chartered
drop-box facility or mailing it through a courier service to the British Council.

Notes on submitting EAR

• There are two options available when submitting enquiries about results; Enquiry by Syllabus or Enquiry by Component
- Enquiry by syllabus will be a review of all externally assessed components. Components do not need to be specified
for this service. You are only able to submit one enquiry per candidate per syllabus.
Note: Enquiry by Syllabus is not available for a service 5 enquiry.
- Enquiry by component will be a review of externally assessed components as specified by the candidate.
Please ensure all components to be reviewed are listed in the boxes as we are unable to accept additional component
enquiries for the same candidate/syllabus at a later date. Please also note that all components selected for the same
candidate/syllabus must be for the same service.
• No EAR will be accepted after the deadline of 24 March for January 2010 exams.
• CIE will provide an explanation of any report of ‘No result’ (X) or a ‘Pending’ grade (Q), without charge. Please indicate ‘X’ or
‘Q’ in the ‘Service’ column on page 1.
• All enquiries will be acknowledged and will be dealt with as speedily as possible.
• Where an enquiry leads to a change in syllabus grade, no enquiry fee will be charged.

Available EAR services and applicable fee

CIE EAR Service Fee

Service
number Description GCE O/SC IGCSE and HIGCSE GCE A-/AS-level HSC/AICE
Syllabus Component Syllabus Component Syllabus
fee fee fee fee fee Component fee

1 A full clerical re-check for an individual candidate Rs2,368 Rs1,480 Rs3,108 Rs1,480 Rs3,922 Rs1,480
A review of the marking of externally-assessed components
(excluding multiple-choice question papers) including a full
2 clerical re-check for an individual re-check Rs4,736 Rs2,664 Rs6,216 Rs3,700 Rs7,770 Rs4,440
A review of the marking of externally-assessed components
(excluding multiple-choice question papers) including a full
3
clerical re-check and a detailed report on an individual
candidate’s performance Rs11,840 Rs6,660 Rs14,800 Rs8,880 Rs18,648 Rs11,100

A review of the marking of externally-assessed components

(excluding multiple-choice question papers) of a group of no
fewer than 5 and no more than 15 candidates for a particular
examination including a full clerical re-check and a general
4
report on the work of the group

Note: All candidates in the group must have taken the same
combination of components
For the first 5 candidates Rs31,080 Rs18,500 Rs39,220 Rs23,680 Rs43,660 Rs25,900
Each additional candidate up to a maximum of 15 Rs4,440 Rs2,664 Rs4,440 Rs2,960 Rs6,142 Rs3,700
A re-moderation of the Centre’s coursework marks for a
component, together with a report on the assessment of the
5 coursework of the candidates N/A Rs21,460 N/A Rs21,460 N/A Rs24,864
6 Recalculation of AICE Diploma Fee (Non-refundable) Rs3,848

A review of the marking of externally-assessed components

(excluding multiple-choice question papers) including a full
clerical re-check and a detailed report on an individual
candidate’s performance. A photocopy of the candidate’s
Rs13,320 Rs8,140 Rs16,280 Rs9,620 Rs20,276 Rs11,840
marked script will be returned to the Centre with the report.
7
Note: this service is not available to Centres that make their
entries via Ministries

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 A review of the marking of externally-assessed components
(excluding multiple-choice question papers) of a group of no
fewer than 5 and no more than 15 candidates for a given
examination including a full clerical re-check and a general
report on the work of the group. A photocopy of the marked
script of each candidate in the group will be returned to the
8
Centre with the report.

Note: All the candidates in the group must have taken the
same combination of components. This service is not available
to Centres that make their entries via Ministries
For the first 5 candidates Rs34,040 Rs19,980 Rs42,180 Rs25,160 Rs46,620 Rs27,380
Each additional candidate up to a maximum of 15 Rs4,588 Rs2,738 Rs4,588 Rs2,738 Rs6,290 Rs3,700
British Council Local Fee per candidate Rs500
*service 4,5,6,7,8 are available to school candidates only

Depositing EAR fee

The EAR fee must be deposited by the candidate at the respective British Council bank account, details of which are provided
below. Candidates must fill out a British Council Deposit Slip, available at these banks, when submitting payment. Please write ‘CIE
EAR fee’ on the British Council deposit slip before making payment.

Drop-box mailing service at SCB

To facilitate private candidates registering for a UK qualification, the British Council Pakistan has signed an agreement with
Standard Chartered Bank (SCB) whereby SCB will collect forms and fees and later deliver the relevant documents to their local
British Council office. This SCB drop-box mailing service is free of charge and it only applies to candidates who register privately
with their local British Council office. It is not offered to candidates registering with outstation British Council offices. For e.g.
Candidates residing in Multan cannot use this drop box mailing service if they want to register for an exam at Lahore. However,
they can use this service for a Multan based examination.
In case any bank deposit slips and/or required forms/documents are not delivered to the British Council, candidates would resolve
the issue directly with the respective SCB branch or courier / post office (as for any other postal/courier services), based on their
proof of posting. The British Council cannot be held liable for items lost in transit and, consequently, missed deadlines for
registrations.
The SCB designated branches operate from 9.00 a.m. to 5.00 p.m. Monday to Saturday with a two hours Juma prayers break on
Friday only. Please note that these banking timings are subject to change as per SCB policy.
SCB designated branches which offer free drop-box mailing service are:
British Council British Council
SCB designated branches
office account number

Standard Chartered Bank

Islamabad 09-731-4418-38 • 55 Haider Road, Rawalpindi Cantt, Pakistan Telephone 5513594
• 19-A, Markaz F-7 Pakistan. Telephone 2654493

Standard Chartered Bank

• Ground Floor, Hamilton Court Complex, Block-7, KDA Scheme-5, Clifton, Near Teen
Talwar roundabout, Karachi Telephone 021 530 6118, 530 6135
• SNPA 16-A/1 KCHS Union Ltd, Shaheed-E-Millat Road, Hillpark, Karachi Telephone
021 454 4900-7
• Plot No. 23-C, Lane II, Shahbaz Commercial Area, Main Khayaban-e-Hafiz, DHA,
Karachi 09-9014446-91 Phase-VI, Karachi Telephone 021 534 7497
• C-10, Block -6 F.B Area Karachi Telephone 021 634 8874, 634 3486
• SB-9, Block: 13-B, University Road, Gulshan-e-Iqbal, Karachi
Telephone 021 498 0906
• 18-C, E-street, Main Zamzama Boulevard, Ph-V, DHA, Karachi Telephone 35302153
• World Trade Center, 10 Khayaban – e – Roomi, Clifton, near Boat Basin, Karachi
Telephone 35873651, 35873654

Standard Chartered Bank

• Tufail Road, Lahore Cantt Telephone 042 668 7732-40
Lahore 09-9014446-74
• FB-4, Awami Complex, New Garden Town, Lahore
Telephone 042 752 3503, 583 3568

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 Standard Chartered Bank
Multan 09-901 4446-74
• Property No 59/1 Ali Heights Abdali Road Multan Tel: 061-4513171, 4513539

Standard Chartered Bank

Peshawar 09-9014446-31
• 35 Shahrah-e-Quaid Azam, Peshawar Cantt Telephone 091 527 5504
Standard Chartered Bank
Faisalabad 016345999-01 • Railway Road, Faisalabad Pakistan Telephone 041 619 056

Standard Chartered Bank

Please complete
the paying in • Main Branch, M A Jinnah Road, near HBL Complex, Quetta
Quetta
slips available at
SCB Tel: 081 282 3500 / 2821005-6

Please complete Standard Chartered Bank

the paying in
Hyderabad
slips available at • D-3, Railway Employees Co-operative Housing Authority, Main Auto Bhan Road,
SCB Latifabad No.3, Hyderabad

Alternate mailing details

The stamped bank deposit slip (Exams Copy) along with the required form and documents can either be dropped at the SCB
branch or sent by courier or registered mail to the appropriate British Council office. Mailing addresses of the British Council offices
are stated in column above. Candidates must retain photocopies of all documents for their own reference.

Checklist
The British Council prides itself on providing a quality service and will take all reasonable steps to offer the stated services. To help
us do this, please ensure that you are familiar with the arrangements and any relevant regulations concerning EAR. The British
Council cannot however be held responsible for events or circumstances, which are outside its control or for any error, fault or
omission by an examining board or any other third party.
Please ensure the following details are completed on this form:
Candidate name as on a candidate’s statement of results Syllabus title(s) e.g. English Language

Candidate number e.g. 0001 Syllabus code(s) e.g. 1123

Centre name e.g. British Council Karachi Component code (s) e.g. 2

Centre number e.g. PK600 Published grade(s) e.g. D(d)

Present address Service(s) required 2

Telephone number Total fee paid

Mobile number Bank deposit slip number
E-mail address Date of deposit
Signature of the candidate

Warning
If the EAR form is not completed with all the required details, there will be a delay in the enquiry about examination results being
processed.

Acknowledgements
The British Council would forward acknowledgements to candidates’ e-mail addresses. Details of requested service should be
checked and respective British Council office must be notified of discrepancies.

Enquiry outcomes
Enquiries will be dealt with by CIE strictly in the order in which they are received. We hope to communicate an outcome by the end
of April. However, we will not be able to guarantee the date by which work will be completed but every effort will be made to report
the outcome of the review of the marking of re-moderation as rapidly as possible and, wherever practicable, within 30 days of the
receipt of the enquiry.
The British Council will provide written notification of individual Results of Enquiry to school principal/private candidates through
postal mail on a weekly basis every Monday. Where an enquiry leads to a grade change, CIE will issue a revised statement of
results and ensure that the revised grade is printed on the certificate. If certificates have already been issued to centres/candidates,
the original certificate must be returned before a revised replacement can be issued. All certificates which are to be replaced should
be returned to British Council.
CIE can also provide formal written confirmation of any grade change to any university or other institution at the request of the
school Principal/private candidate.
For general enquires about the British Council, call us toll-free on 0800-22000 (Mon-Thu 9:30 a.m. to 4:00 p.m., Fri till 12:00
noon) or write to info@britishcouncil.org.pk
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