AB349H1 The Contemporary Hospitality Industry

Submission Front Sheet

Assignment Code: …AB349H1…

Programme: BTEC Higher National Diploma in Hospitality Management

Unit Title and Number: The Contemporary Hospitality Industry (Unit 1)

QFC Level and Credit value: 5; 15 credits; Unit Code: L/601/1788

Module Tutor: Pratika Teyssedou

Email: p.teyssedou@mrcollege.ac.uk
Date Set: 20th September 2016

Name: ………………………………………….

Registration Number: ……………………………………………

Date: ……………………………………………

Learner’s statement of authenticity

Student’s Name: _______________________Student’s ID Number: ___________________

I certify that the work submitted for this assignment is my own. Where the work of others has been used
my work then credit has been acknowledged. I have identified and acknowledged all sources use
assignment and have referenced according to the Harvard referencing system. I have read and under
Plagiarism and Collusion section provided with the assignment brief and understood the consequ
plagiarising.
Signature: ___________________ Date: ___/___/__

Is this a First Submission or Second Submission

?

words

Word Count (max.5000)

Turnitin Score
Complete and copy this page and add it as the front sheet to your online submission
Part 2 Assignment Brief

ASSESSMENT FRONT SHEET AB

Programme: BTEC Higher National Diploma in Hospitality

Management

Unit Title and Number: The Contemporary Hospitality Industry (Unit 1)

QFC Level and Credit value: 5; 15 credits

Module Tutor: Pratika Teyssedou

Email: p.teyssedou@mrcollege.ac.uk

Date Set: 20th September 2016

Key Dates

Distribution Date : …20th September 2016

Formative assessment dropbox opens 7th November to 11th December 2016

Final Submission Date (Full Assignment): 20th December 2016

Introduction

The hospitality industry consists of companies within the food services, accommodations,
recreation, and entertainment sectors. It is a several billion dollar industry that mostly
depends on the availability of leisure time and disposable income. The hospitality
industry is growing fast, but it is also changing. Some people say that you have only to
look at the USA to see where the British hospitality industry is going: fast food and lots
of it, theme parks and themed restaurants, so many eating places that dining out
becomes as common as dining in, and an emphasis on customer service.
Using relevant information, theories and examples, you need to a formal report which
will describe the current state of the hospitality industry then develop an analysis of
trends affecting the industry. It would be good to use current examples from the
hospitality related organisations (i.e. hotels, resorts, cruise liners, time-shares etc.) to
support your work.

There are four learning outcomes to this unit:

1. Understand the current structure of the hospitality industry
2. Understand staffing in the hospitality industry
3. Understand recent developments affecting hospitality
 4. Be able to recognise potential trends and developments in hospitality

ASSESSMENT TASKS
Learners are encouraged to be familiar with the assessment criteria and contextualised grade descripto
completing these tasks.

Task A Research report describing the hospitality industry

Carry out research into the Contemporary Hospitality Industry. Using your research, produce a written report of your findings
include:

a) An analysis of the structure of the current scale, scope and diversity of the hospitality industry (AC 1.1)

b) A discussion of the organisational structure of different hospitality industries (AC 1.2)

c) An assessment of the role of hospitality related organisations and professional bodies in the hospitality industry (AC. 1.3)

d) An assessment of the staffing requirements of different hospitality industries (AC 2.1)

e) A discussion of the roles, responsibilities and qualification requirements of hospitality staff (AC 2.2)

f) An discussion of the current image of the industry (AC. 3.2)

Word count: for task A. 2000-2500 words

Task B Review of recent development

Provide a written account demonstrating your understanding of the changes affecting the Contemporary Hospitality Indust
provide :

a)An analysis of operational, managerial and legislative issues

resulting from recent developments affecting the hospitality industry (AC. 3.1)

b)A justification of predicted future trends and developments in hospitality (AC 4.1)

c)An impact analysis for the predicted trends and developments (AC 4.2)

Word count: for task B. 1000-1500 words

 GRADING DETAILS

Achievement of a pass grade

A pass grade is achieved by meeting all the requirements defined in the assessment
criteria for each individual unit.

Achievement of a merit or distinction grade

All the assessment criteria and merit grade descriptors need to be completed within a
unit to achieve a merit grade.

All the assessment criteria, merit and distinction grade descriptors must be completed
within a unit to achieve a distinction grade.

Grade Descriptors Indicative Characteristics Contextualised Grade Gu

MERIT

M1
Identify and

apply strategies
 effective judgements have been made
to find appropriate
 complex problems with more than one variable
have been explored
solutions.  an effective approach to study and research has
been applied AC 1.3; AC 2.1

relevant theories and techniques have been

applied
 a range of methods and techniques have been
M2 applied
Select / design and  a range of sources of information has been used AC 1.1; AC 1.3
 the selection of methods and techniques/sources
apply appropriate has been justified
 the design of methods/ techniques has been
justified
methods/techniques
 complex information/data has been synthesised
and processed
 appropriate learning methods/techniques have
been applied
 AC 3.1

 the appropriate structure and approach has been

used
M3  coherent, logical development of
Present and principles/concepts for the intended audience
 a range of methods of presentation have been
communicate used and technical language has been accurately
used
 communication has taken place in familiar and
appropriate findings.
unfamiliar contexts
 The communication is appropriate for familiar
and unfamiliar audiences and appropriate media AC 4.1
have been used.

DISTINCTION

D1
Use critical

reflection to

evaluate own

work and justify  conclusions have been arrived at through synthesis

of ideas and have been justified
 the validity of results has been evaluated using
valid
defined criteria
 self-criticism of approach has taken place
conclusions  realistic improvements have been proposed against AC 4.1
defined characteristics for success

D2
Take

Responsibility

for managing  autonomy/independence has been demonstrated

 substantial activities, projects or investigations have
been planned, managed and organised
and organising  activities have been managed
 the unforeseen has been accommodated
activities  the importance of interdependence has been AC 4.2
recognised and achieved
 D3
Demonstrate
 ideas have been generated and decisions taken
convergent /  self-evaluation has taken place AC 1.1; AC 4.2
 convergent and lateral thinking have been applied
 problems have been solved
lateral / creative
 innovation and creative thought have been applied
 receptiveness to new ideas is evident
thinking  effective thinking has taken place in unfamiliar AC 3.2
contexts

Specification of Assessment
 Present your work in one business report style which should include table of contents, reference list, foot
or end notes and appendices if any
 Include the reference code of this assignment on your assignment submission front page.
 Each page must be numbered at the bottom right hand side.
 Ensure the following information is in the footer on every page:
 Your name
 The production date of your submission
 The code number of your assignment brief
 The page number
 Spell-check the document and make sure there are no grammatical errors.
 Complete all the tasks.
 Produce clear specific reasoning and arguments in support of your answers.
 Submit your work in a single work processed document of not more than 5000 words for all Learning
Outcomes. This word limit is only for guidelines, and is not applied to grading.
 You must include a bibliography at the end to show where your information was sourced.
 Your sources must be identified using the Harvard referencing system. The words used in your
bibliography will not be included in your word count.

Extension and Late Submission

If an extension is necessary for a valid reason, requests can me made using a course work extension request
form available from the college. Please note that the lecturers do not have the authority
to extend the coursework deadlines and therefore do not ask them to award a
coursework extension.
The completed form must be accompanied by evidence such as a medical certificate in
the event of you being sick.

Plagiarism and Collusion

Any act of plagiarism and collusion will be seriously dealt with according to the
regulations. In this context the definition and scope of plagiarism are presented below:
‘Plagiarism occurs when a student misrepresents, as his/her own work, the work,
written or otherwise, of any other person (including another student) or of any
institution. Examples of forms of plagiarism include.

the verbatim (word for word) copying of another’s work without appropriate and correctly presented
acknowledgement;
 the close paraphrasing of another’s work by simply changing a few words or altering the order of
presentation, without appropriate and correctly presented acknowledgement;
 unacknowledged quotation of phrases from another’s work;
 The deliberate and detailed presentation of another’s concept as one’s own.’
All types of work submitted by students are covered by this definition, including, written work,
diagrams, designs, engineering drawings and pictures.
‘Collusion occurs when, unless with official approval (e.g. in the case of group projects),
two or more students consciously collaborate in the preparation and production of work
which is ultimately submitted by each in an identical, or substantially similar, form
and/or is represented by each to be the product of his or her individual efforts.
Collusion also occurs where there is unauthorised co-operation between a student and
another person in the preparation and production of work which is presented as the
student’s own.’ (’Carroll, J and Appleton, J.( 2001) Plagiarism – A Good Practice Guide.
Oxford Brookes University/JISC, Oxford)

All work for assessment must be submitted with a Turnitin Report on plagiarism. The Maximum
Turnitin score admissible is 15% (after deduction of 1% & 2% records). Assignments with more that
this adjusted 15% score will be automatically referred for reworking and resubmission.
Assignment Resubmission Policy
A Resubmission is any work handed in for final assessment a second time.
The Final Deadline is the date on which the whole assignment must be completed and
submitted (usually in week 12 at the end of the semester).

Work submitted To be Resubmitted

 Referred after Final Deadline Four weeks after the final deadline
 Missed Final Deadline End of next semester
 Missed formative assessment(s) and
Referred after Final Deadline End of next semester

 Referred SMALL after resubmission £25 reassessment fee

 Referred LARGE after resubmission Repeat semester and attend classes
Completed, assessed units (Pass, Merit) from your first Semester may be reworked and submitted for a
higher grade once only on payment of a reassessment fee of £25.
Part 3 Assessment and Feedback Record

ASSESSMENT DECISION

Programme: BTEC Higher National Diploma in Hospitality Management

Unit Title and Number: The Contemporary Hospitality Industry (Unit 1)

Module Tutor: Pratika Teyssedou

Learner’s Name :__________________________________Learner
ID:___________________

Class Group Hosp Mgmt ……

Date of Assessment:………………………. Grade:…………….

Assessment Criteria Met Evidence Feedback

analyse the current scale, scope and

diversity of the
hospitality industry
1.1

discuss the organisational structure of

different
hospitality organisations
1.2

assess the role of hospitality related

organisations and
professional bodies
1.3

assess the staffing requirements of

2.1 different hospitalityindustries

discuss the roles, responsibilities and

qualification requirements for
2.2 hospitality staff

analyse operational, managerial and

legislative issues resulting from recent
developments affecting the
hospitality industry
3.1

discuss the current image of the

3.2 hospitality industry

present justified predictions for

potential trends and
developments in hospitality
4.1

produce an impact analysis for the

4.2 predicted trends and
 developments

Assessment Criteria for Merit. Met Page

Merit Descriptors The learner demonstrates that: Y/N No. Assessor Comments

· effective judgements have been

made
· complex problems with more
than one variable have been explored

M1 Identify and apply · an effective approach to study

strategies to find and research has been applied
appropriate solutions.

· relevant theories and techniques

have been applied
· a range of methods and
techniques have been applied

· a range of sources of information

has been used

· the selection of methods and

techniques/sources has been justified

· the design of methods/techniques

has been justified

· complex information/data has

been synthesised and processed
M2 Select/design and
apply appropriate · appropriate learning
methods/techniques methods/techniques have been applied

· the appropriate structure and

approach has been used
· coherent, logical development of
principles/concepts for the intended
audience

M3 Present and · a range of methods of

communicate presentation have been used and
appropriate findings technical language has been accurately
 used

· communication has taken place

in familiar and unfamiliar contexts

· The communication is
appropriate for familiar and unfamiliar
audiences and appropriate media have
been used.

Distinction Assessment Criteria for Distinction. Met Page

Descriptors The learner demonstrates that: Y/N No. Assessor Comments

· conclusions have been arrived at through

synthesis of ideas and have been justified
· the validity of results has been evaluated
using defined criteria

· self-criticism of approach has taken

D1 Use critical place
reflection to
evaluate own · realistic improvements have been
work and justify proposed against defined characteristics for
valid conclusions success

· autonomy/independence has been

demonstrated
· substantial activities, projects or
investigations have been planned, managed and
organised

· activities have been managed

D2 Take
responsibility for · the unforeseen has been accommodated
managing and
organising · the importance of interdependence has
activities been recognised and achieved

· ideas have been generated and decisions

D3 Demonstrate taken
convergent / · self-evaluation has taken place
lateral / creative
thinking · convergent and lateral thinking have
been applied

· problems have been solved

· innovation and creative thought have

been applied

· receptiveness to new ideas is evident

· effective thinking has taken place in

unfamiliar contexts

Assessor’s General Comments:

Resubmission Status: unnecessary SMALL LARGE

Please resubmit Sections indicated above to meet Assessment Criteria:

Referral dropbox will open from – 5th to 18th January 2017

Assessor’s Signature:…………………………………………………… Date: ……………………………

Print Name: Pratika Teyssedou

Learner’s Comments:
Signature: Date:

Print Name:

Summative Feedback on this coursework will be given on 5th January 2017

Referral result declared – 31st January 2017