Abstract: This contribution describes the importance of quality control and therefore also to what hundred years
production metrology for industrial manufacturing and later has developed to modern quality management [1, 2].
scientific research. Particularly demonstrated is the This of course is explained in a very simplified way but
influence on quality assurance and quality management. For nonetheless is in basic industrial reality.
measurement technique can and must be given a key role
Prior to the industrial revolution, craftspeople served as
especially in modern industrial environment. Essential
fabricators and inspectors and were entirely responsible for
contributions to increase the quality of products and the
the quality of their products. Inspection was not a separate
productive power of plants can be reached furthermore
function in production. Mass production and the
through the aimed application of measurement methods.
interchangeability of parts demanded a new organisation and
Modern production metrology and its industrial application management in the industrial domain.
started on the basis of the scientific, technical and
The modern philosophy of production - and at the same time
organisational work of E. Abbe, W. Taylor and F.W. Taylor
the philosophy of production metrology and inspection -
and at the end of the twentieth century - the “Quality
was created by the work of F. W. Taylor, the Father of
Control Century”- the development has reached
Scientific Management of manufacturing industry. By
Nanometrology and will proceed to Femtometrology. The
decomposing a job into individual work tasks, inspection
basis and development of most advanced metrological
tasks were separated from production tasks, which led to the
achievements are described shortly and the state of the art is
creation of a separate quality department in production
presented illustrated by examples from practical application
organisations and to the tasks of inspection and quality
in various areas.
control [3].
Keywords: measurement technique, measurement
Separate job classifications for inspectors became common
uncertainty, quality management.
in industry. The task of the inspection department was to
seek out defective items in production and remove them
1. THE 20 TH CENTURY - THE CENTURY OF prior to shipment. Everyone knew that inspection was used
QUALITY CONTROL simply to ensure that only good products would be shipped,
because the pressure from management was for output, not
At the turn from the nineteenth to the twentieth century
quality. Inspectors became "Policemen" who were to catch
there have been various basic inventions in the field of "Lawbreakers" - the operators and others who contributed to
metrology especially as far as geometrical measurements are poor quality products.
concerned but also in the field of quality control. To remind
the probably most famous high lights of basics and Tens of billions of EURO, pounds or dollars of sales depend
achievements in production metrology and names of their worldwide each year directly on metrology and
inventors it can be pointed out: measurement instruments. The appropriate laboratory
research provides the measurement bedrock upon which
- E. Abbe 1890: Comparator Principle (Abbe’s Principle) modern society stands. Mobile phones, air bags, fax
to avoid first order measurement errors
machines, video cassette recorders - these products require
- A. A. Michelson 1893: Michelson Interferometer precision measurements of voltage, frequency, velocity,
pressure, radiation, and temperature and especially length
- E. Johansson 1896: parallel gauges measurements and production metrology with measuring
- W. Taylor 1905: Taylor’s Principle for design of “go” resolutions and accuracies in the micrometer and
and “not go” gauges submicrometer range.
It was the field of production metrology where F. W. Taylor
realized approximately at the same time the first steps to
2. QUALITY IN PRODUCTION AND QUALITY The past thirty years have seen a continued increase in
CONTROL importance of computer aided measurement techniques as a
means to control industrial production [8]. At the same time
Quality affects every aspect of organisations in general and
the basic definitions governing design, production and
especially of manufacturing organisations and producing
quality control of workpieces have undergone considerable
factories [1, 2]. Thus, for a product to be successful, the
advance with the goal of international harmonization and
assurance of quality requires a comprehensive systems
standardization. Focal points of interest included the
approach [4, 5, 6].
definitions of nominal, real and substitute geometrical
In modern factories and industrial companies quality is the features [9, 10].
responsibility of everyone, from the chief executive officer
to the operators on the production floor. People such as
4. OPTOELECTRONIC WORKPIECE
machine operators, assembly workers, ticket agents, nurses,
MEASUREMENT
and waitresses are the craftspeople who build quality into
products and services. First-line supervisors must provide There exists a variety of optoelectronic methods for
the motivating climate for employees, direct them in proper dimensional and geometrical measurements (see Figure 1).
procedures, work together with them to locate problems, and Light barriers and reflex sensors are in practical use since
assist in eliminating sources of error. Middle management more than thirtyfive years. These inexpensive devices are
must plan, co-ordinate, execute, and monitor quality policy. very robust, fast and efficient in use. The further on
Finally top management must commit the resources and developed measuring devices led to one and more
provide the leadership necessary to set the tone and carry out dimensional systems. But with increasing complexity the
the requirements of an ongoing, dynamic quality policy. price of the device increases superproportional. So we still
find three dimensional optoelectronic methods only rather
Production is the process of converting the resources
seldom in industrial applications whereas interferometers,
available to the producing organisation into products. The
laser scanners, triangulation and auto focus systems are
collection of all interrelated activities and operations
more or less standard devices in production metrology.
involved in producing goods is called a production system.
Three major areas of quality are critical to any production
system: the product development, the production process,
and product use.
Product development and product use are customer-oriented
activities. The quality effort in these activities should focus
on determining customer needs and on translating these
needs and requirements into product designs that meet
fitness-for-use criteria. The production process includes the
physical facilities and information and control systems that
are required to convert resources into products. The
production process is largely under the control of the
business organisation. Quality efforts here are oriented
toward ensuring that the product conforms to specifications.
5. CO-ORDINATE METROLOGY
In contradiction to this method we get the diameter of a bore Co-ordinate metrology is the up-to-date measuring method
hole when using co-ordinate metrology by contacting the for complex dimensional and geometrical measuring
surface in several measuring points whereas at least five problems which can only be solved with sufficient but high
points have to be measured because of mathematical accuracy using this method.
conditions. When we measure more than five points we An area with growing importance of geometrical metrology
must use regression methods for the evaluation of the in general is for biomedical application. Figures 3 and 4
measuring result. But in addition to the dimensional result show as example the carried out measurement of an artificial
we also get information about the deviations from the ideal tooth for implantation in a human jawbone and the
cylindrical form and about the position of the feature measuring data respectively.
respectively in a workpiece co-ordinate system dependent of
the overall shape of the workpiece.
In production engineering tolerances of workpieces decrease
continuously. On the one side this can be seen in close
connection to increasing demands of customers and
consumers in reference to the quality of products and to
quality management of processes. On the other side this
development can be traced to the beginning of the twentieth
century [16] and it lies in one line with the perspective of
nanotechnology. The accuracy improvement of one ISO
tolerance grade every decade still continues [17] and also
recent reports give evidence on the effect of constantly
tightening workpiece tolerances [18]. As the tolerances of
workpieces and their features decrease the interaction and
correlation between dimensional tolerances and surface
Fig. 4. Evaluation of Measuring Data of an Artificial Tooth
finish becomes more important [19].
Extremely high accuracy demands deposit presently already
6. NANOTECHNOLOGY AND NANOMETROLOGY
at highly developed instruments for everyday use as there
are video cassette recorders, CD-players, mobile telephones,
6.1. Recent Developments
air bags, fax and copying machines, further on the sensor
technique in automotive engineering and even in the home
Since approximately 1975 we speak about
appliance if we think on one-hand mixing taps which
“Nanotechnology”, a term introduced by N. Taniguchi [14]
demand ultra precision form tolerances.
to describe manufacture to finishes and tolerances in the
nanometer region (see Figure 5).
6.2. New Methods and Materials
Extrapolating the specifications from existing and past
machine tools, such as precision lathes and grinders, to the The meaning of nanotechnology shows itself first of all
new generation of machine tools it was concluded quite together with production and measurement technique, but it
correct that before 2000 an accuracy of between 0,1 µm and encompasses far more than engineering and it finds
1 nm will be needed to cater for the needs of industry. application in very different sciences and disciplines, as
Taniguchi was too pessimistic for this has been already state there are biology, physics, medicine and electronics.
of the art before 1995 [15]. This goal can be reached only
Just in electronics nanotechnology stands in close
through the development and application of high precision
connection with the tendency to micro miniaturisation
manufacturing processes and by the application of high
started by the growing needs at electronic circuits especially
precision measurement technique of apart conventional
in aviation, space and military technique. The goal is to
methods.
design smallest electronic instruments with highest possible
This is an important characteristic trend in present reliability and service life which contain nevertheless a
instrumentation and metrology. To achieve surface finishes multitude of electronic circuits and elements and which can
and part tolerances in the sub micrometer and nanometer be manufactured in large numbers very economically.
region it is necessary to incorporate very sophisticated Thereby very extensively automated processes stand in the
instrumentation and metrology into the design. In the foreground.
electronics industry the drive towards micro miniaturisation
The importance of nanotechnology in the engineering
for higher packing densities and faster switching is still
domain shows itself in the need to raise the precision of
going on. In engineering we see the development trend
manufacturing processes considerably [20]. For the
towards micro mechanical parts with dimensions of only
production of high technology goods it was necessary to
some tenth or hundreds of millimetres.
develop new manufacturing processes under application of
novel raw materials. Such new techniques are for instance
ion beam machining and thin film production. Innovative
materials are silicon and glass ceramics. That joined with
the interest in miniature sensors and actuators and accurate
slideways to make possible the control and supervision of
processes with highest possible accuracy and moderate
expense.
The search for the spatial correlation of features as well as When we consider existing optical or stylus methods and
the appropriate identification are very important in general also scanning electron microscopy the typical value of the
in dimensional metrology. Atomic structures or the order of ratio of vertical resolution to lateral resolution is about 0.01.
molecules are typical points of interest in the field of This depends typically from conventional machining with
nanotechnology. typical cutting depth to width ratio.
Figure 7 shows the values and ranges of the measuring In the field of nanotechnology at the atomic scale there are
resolution and measuring range for the different methods similar demands for resolution both lateral and vertical to
used in nanometrology. the investigated surface because of the need for information
of the shape of small structures and the shape of for instance
cells, molecules or atoms. With scanning tunnelling and
atomic force microscopes lateral resolutions up to 1 nm and
in vertical direction of less than 0.1 nm are achieved. So
these measuring devices achieve a ratio of resolution of
nearly 1 showing an important advance over the above
mentioned conventional methods.
6.5. Application of Nanometrology
8. CONCLUDING REMARKS
7. INTELLIGENT MEASURING CELL
In modern manufacturing environment there exist close
An intelligent measuring cell for the flexible automation of interactions between quality management and production
production metrology, quality management, data collection metrology. It is correct that quality management is much
and data evaluation in small and medium sized enterprises more than measurement technique but it is not possible to
(SME) was drawn up at Vienna University of Technology. achieve high quality of technical products without
Such an intelligent measuring cell can be defined as appropriate and intelligent measurements.
follows: It is a compound of hardware and software with the
task to find solutions for all kinds of measurement problems The authors want to present ideas how to achieve accurate
in an environment of intelligent manufacturing and quality and automated inspection and quality management in
control. This should be achieved with a minimum of manual modern manufacturing environment taking into
operations. Figure 10 shows the principle of that measuring consideration the up-to-date economic situation in
cell. manufacturing industry and especially of small and medium
sized enterprises. Besides linking of dimensional measuring [17] P.H. Osanna, “Dreidimensionales Messen. (Three
equipment and other measuring devices with various Dimensional Metrology.) Future 80”, Ingenieur-Digest-
computer systems it is very essential to provide for Verlag,Frankfurt, 1980, pp. 216/218.
communication with databanks for expert knowledge and [18] D. Swyt, “Challenges to NIST in Dimensional Metrology:
manufacturing data. With great flexibility this will result in The Impact of Tightening Tolerances in the U.S. Discrete-
precise, economic, sustainable and wastefree production. Part Manufacturing Industry”, NIST report IR4757,
Gaithersburg: National Institute for Standards and
Technology, Precision Engineering Division, 1992.
REFERENCES
[19] A. Tabenkin, “Effects of Form and Finish on Tolerances”,
[1] EN/ISO 9000, “Quality Management Systems - Quality, Vol. 9, 1993.
Fundamentals and Vocabulary”, (ISO 9000:2000).
[20] N. Taniguchi, “Current Status in and Future Trends of Ultra
[2] EN/ISO 9001, “Quality Management Systems – Precision Machining and Ultra Fine Materials Processing”,
Requirements”, (ISO 9001:2000). Ann. CIRP 32 (1983), 2, pp. 573/582.
[3] F.W. Taylor, “On the Art of Cutting Metals”, The American [21] H. Binnig, “Rohrer, H.: Scanning Tunnelling Microscopy.
Society of Mechanical Engineers, New York, 1900. Helv. Phys. Acta 55 (1982), pp. 726/731.
[4] W.A. Shewhart, “Economic Control of Quality of [22] Y.Ichida, K. Kishi, “Nanotopography of Ultraprecise
Manufactured Products”, Van Nostrand, New York, 1931. Ground Surface of Fine Ceramics Using Atomic Force
Microscope”, Annals of the CIRP, 42/1 (1993), pp. 647/650.
[5] J.M. Juran, “Juran on Planning for Quality”, The Free Press,
New York, 1988.
[6] A.V. Feigenbaum, “Total Quality Control”, McGraw-Hill Autors: Univ. Prof. Dr. techn. Dr. h.c., Herbert Osanna,
New York, 1983. Department for Interchangeable Manufacturing and Industrial
[7] S. Adamczak, D. Janecki, “Computerisierung der Metrology, Wien, Austria.
Bezugsmethoden zur Messung von Rundheitsabweichungen. Ass. Prof. Doz. Prof.h.c. Dr.techn., Numan M. Durakbasa,
(Computerisation of Reference Methods for Measurement of Department for Interchangeable Manufacturing and Industrial
Roundness Deviations.)” e & i 112 (1995), No.4, Metrology, Wien, Austria.
pp.173/177.”
[8] ISO 10360-1, “Geometrical Product Specifications (GPS) -
Acceptance and Reverification Test for Co-ordinate
Measuring Machines (CMM) – Part 1”,Vocabulary. 2000.
[9] SO/TR14638, “Geometrical Product Specifications (GPS) –
Masterplan”,1995.
[10] Z. Humienny, (Editor), S. Bialas, P.H. Osanna, M. Tamre ,
A. Weckenmann, L. Blunt, W. Jakubiec, “Geometrical
Product Specifications - Course for Technical Universities”,
Warsaw University of Technology Printing House, 2001,
ISBN 83-912190-8-9.
[11] ISO 10360-2, “Geometrical Product Specifications (GPS) -
Acceptance and Reverification Test for Co-ordinate
Measuring Machines (CMM) – Part 2: Machine Performance
and Verification”, 2001.
[12] E. Trapet, “Report of CIRP/WECC Ball Plate
Intercomparision”, 1994.
[13] P.H Osanna, N.M Durakbasa, e.a.: “CMM Testing and
Calibrating Using a Universal Test Artefact”, In: D.M.S.
Blackshaw, A.D. Hope, G.T. Smith (Editors), Laser
Metrology and Machine Performance. Computational
Mechanics Publications, Southampton, 1993, ISBN 1-
85312-241-6, pp.287/291.
[14] N. Taniguchi, “On the Basic Concept of Nanotechnology”,
Proc. Int. Conf. Prod. Eng., Tokyo: JSPE, 1974, part 2, pp
18/23.
[15] D.J. Whitehouse, “Nanotechnology Instrumentation”,
Measurement + Control 24 (1991), No. 2, pp. 37/46.
[16] O. Kienzle, “Genauigkeitsansprueche des Konstrukteurs und
ihre Verwirklichung durch die Fertigung”, Industrieanzeiger
82 (1960), No 62, pp. 26/42.