Heena Sharma

Email: hina.sharma89@gmail.com
Mobile: +36-302589121
D.O.B: 24 Sept 1989
_________________________________________________________

CAREER PROFILE

I believe in interest and an effort of involvement in the work I do. I would like to be a part of rapidly
growing team where I can use my experience and get opportunities to face new challenges that would
help me to enhance my existing skills and develop.

SKILL SET
 Extensive knowledge of EPC, LTE,3G,2G Network Architecture, Node Function, Protocols, Call Flow,
Signaling and 3GPP Release’s.

 Fair Knowledge of IMS & VOLTE.

 ITIL Foundation Certified by APMG International Service.

 Ericsson Certified Associate - Radio Access Networks (ECA-RAN).

 Ericsson Certified Associate - Radio Network Optimization (ECA-RNO).

Work EXPERIENCE

 Good professional experience in the Telecommunication Field.

 Excel at providing solutions to complex problems in network.

 Planning & Execution of Test Lab set up, HW, SW, feature testing and analysis.

 Configuration, Integration & Troubleshooting of nodes.


EXPERIENCE SUMMARY

S.NO. COMPANY DESGNATION DURATION

1 Ericsson Hungary Ltd. Sr. Software Tester 01-Mar-2017 - TILL DATE

2 Ericsson India Global Services PVT Ltd ICT Engineer 24-Oct-2013 – 23-Feb-2017

3 Nokia Siemens Network Private Limited BSS Engineer 26-July-2011 to 23-Oct-2013

1. Ericsson Communication Systems Hungary LLC. 01-Mar-2017 to till date

Senior Software Tester

I am working as LTE Test Environment Service Engineer and My Job responsibilities are:
 Develop & maintain Products- nodes, networks, systems & solution.
 Analyze the requirements to understand & test new features/functions can impact the existing
product.
 Integration & Configuration of LTE & 5G node.
 Installation & Configuration of TM500(Aeroflex) & TMA.
 Configuration & installation of layer 2 & 3 simulators.
 Configuration of CCN.
 Analyze technical problems & isolate source causing the problem, working in own lab environment.
 Deliver remedy or restoration to problems reported by customers.
 Define, implement, execute & analyze test cases in simulated or customer environment.
 Identify improvements in products & process and perform verification analysis.
 Define, manage, and follow up a verification plan.
 Document Design plan & write customer product information.
 Knowledge and experience on EPC, LTE, HSPA, UMTS, GPRS, GSM technologies.

Tools Used: -
 Moshell, QXDM, R&S CMW500, FTP Tools, Wireshark, UC Tool, LTEsim, TGF, GIT, TM
500(Aeroflex), CCN, signal generator, spectrum analyzer, RTT, Titansim & Traffic Simulators.

2. Ericsson India Global Services Pvt. Ltd. 24-Oct-2013 to 23-Feb-2017

ICT Engineer

I was working as EPC/LTE Testing Engineer and My Job responsibilities are:

 Configuration, Integration, Troubleshooting & parameter modification of Enodeb as per the network
Diagram.
 Developed a test environment for testing of EPC/LTE L2/L3 to perform module and system testing.
 Configuration of various LTE interfaces like S1-U/C, X2, S11 with other nodes (Enodeb, MME,
S/PGW).
 Providing RAN solutions to improve the system/network performance.
 Performing call flow & other protocol packets flow using Wireshark.
 Develop .xml and .sh scripts for automated test, data extraction, collection, and monitoring.
 UE attach on simulators & performance measurement.
 Performing test activities on test simulators and test lab.
 Worked with systems & networking issues on 3gpp2 nodes, protocols and signaling.
 Support both internal and customer labs for License installation, SW/ HW new feature verification
and validation.
 Software updates/upgrades of nodes through OSS-RC or via Console login.
 Have good hands on experience in E2E LTE/EPC Testing, debugging skills using modern software
and tools.
 Conduct tests cases and detailed in depth analysis of logs, troubleshooting the problem and
experimental testing to improving the LTE System and UE performance.
 Good working knowledge on both Generations (G1 & G2) of Enodeb’ s RBS6000 Series, Small Cell
likes Micro RBS, Pico RBS & Radio DOT.
 Experience in performing functional, performance and load testing.
 Prepare & Analyze KPI reports.
 Exposure to shell scripting.
 Knowledge of agile methodologies.
 Familiar with GSM, UMTS, LTE, EPC, IMS & VOLTE call flow, interfaces, protocols, architecture &
signaling.

Tools Used: -
 WINFIOL, OSS Network Explorer, WINSCP, SMO, FTP Tools, Moshell, Wireshark, UC Tool, TM 500,
SON, signal generator, spectrum analyzer.
 Node Manager, Element Manager, BMC Remedy, SEA (simulator) & Traffic Simulators.

3. Nokia Siemens Network Pvt. Ltd. (payroll of Serco) 26-July-2011 to 23-Oct-2013

BSS Engineer

I was working as BSS Engineer and my responsibilities are:

 Spearheading efforts across at GNOC Noida, a global hub for remote end operation & maintenance,
with expertise in Configuration and troubleshooting of Nokia RBS, BSC, NodeB & RNC system
handling.
 Responsible for the creation, operation, and management of NW element. Evaluating alarms and
locating faults, Troubleshooting of Flexi EDGE and multi radio nodes alarms.
 TRX addition - deletion and External Alarm creation and verification as required.
 Remote configuring like Site Creation & Deletion.
 Configuring and Modifying large RF parameters using CM Editor Tool.
 Implementation of Dynamic Frequency Channel Allocation (DFCA) site
 Providing first level & second level support to field team for rectification of fault of RAN Nodes.
 Ensure Trouble Ticket and work order Handling.

Tools used: -
 Reflection (Router) and AWE (alarm work flow engine).
 CM Editor/operational manager, Net act, Nokia Flexi Edge Manager, Top level interface.
 BMC Remedy Tool, CITRIX Application.

EDUCATION
 B. TECH (Electronics & communication Engineering) from PTU, Punjab with 78% in 2011
 10+2 (PCM) From CBSE, Delhi in 2007
 CCNA(Course) in 2013

NETWORKING SKILLS

 Basic switch and router configuration.

 Install & configure a Cisco Router.
 Awareness in TCP/IP, OSI Layers, IP- Sub netting, VLSM, Administer Networking.
 Routing Concepts: Access Control List, NAT and IPv6.

IT SKILLS

 Linux, UNIX, Shell Scripting, Windows XP, C-Programming, C++, MS-Office.

TRAININGS

 Attended Scrum, Agile, ITIL Foundation, Kanban TRAINING Given by ERICSSON INDIA GLOBAL.
 Attended UNIX & Shell Scripting TRAINING Given by NIIT.
 Attended Cloud, Open stack, IMS TRAINING Given by ERICSSON INDIA GLOBAL PVT. LTD
 Attended LTE/IMS/VOLTE/RAN/AXE TRAINING given by ERICSSON INDIA GLOBAL PVT. LTD.
 Attended Abis over IP/Abis Optimization TRAINING given by ERICSSON INDIA GLOBAL PVT LTD.
 Attended VMware TRAINING given by VMware PVT Ltd.
 Attended GSM & UMTS TRAINING Given by Nokia Siemens Networks India PVT Ltd.
 LANGUAGES

 English/Hindi : Fluent

PDERSONAL INFORMATION

 Father’s Name : Mr. R. Sharma

 Marital Status : Single
 Passport : Available
 Current Address : Budapest, Hungary
 Permanent Address : Delhi, India
 Hobbies : Playing Basket Ball & Painting.

DECLARATION

I hereby declare that the above written are true to the best of my Knowledge.

(Heena Sharma)