Types of communication

Communication:
Communication is exchange of information, meanings, facts, thoughts, and opinions resulting in
common understanding among all parties.
Following are the types of communication:
1. Verbal communication
2. Non-verbal communication
3. Written communication

(A) Verbal communication:

The type of communication in which sharing of information between individuals occurs by using
speech is known as verbal communication. In other words the communication which we use
spoken words to share a message. Verbal communication is used to inform, inquire and discuss
all kinds of topics.
Example:
Speeches, presentations and announcements are all forms of verbal communication, as well as
casual conversations between friends. Face to face conversation, speech, telephonic
conversation etc.

(B)Non-verbal communication:
Non-verbal communication is communication done by sending and wordless clues facial
expressions and even postures. Non-verbal communication sets the tone of a conversation. It
based mostly on visual cues, is most likely the oldest form of communication known to man. Long before
the first words were spoken or the first grunts uttered, man communicated with others through non-
verbal. It also includes pitch, speed, tone and volume of voice, gestures, facial expressions, and
body positions proximity of the listener, eye movements, and dress appearance (known
collectively as “body language”). It helps others to interpret emotions.
Example:
For example, people may nod their heads vigorously when saying "Yes" to emphasize that they
agree with the other person, but a shrug of the shoulders and a sad expression when saying
"I'm fine thanks,” may imply that things are not really fine at all!
Through facial expressions we show our happiness, sadness, anger fear and much more.
(C)Written communication:
Written communication involves any type of message that makes use of
the written word. Written communication is the most important and the most effective of any
mode of business communication. In other words, any message exchanged between two or
more persons that make use of written words called as written communication. Such
communication is used when the information to be transmitted is lengthy and includes some
complex terms that cannot be explained verbally.

Example:
In any organization, the electronic mails, memos, reports, documents, letters, journals, job
descriptions, employee manuals, etc. are some of the common examples of written
communication.