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IGNOU MBA SOLVED ASSIGNMENTS FOR JANUARY-JUNE

2018 TERM

IGNOU MBA SOLVED ASSIGNMENTS FOR


JANUARY-JUNE 2018 TERM
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Course Code : MS-01

Course Title : Management Functions and Behaviour

Assignment Code : MS-01/TMA/S EM-I/2018

Coverage : All Blocks

Note : Attempt all the questions and submit this assignment on or before 30 th April, 2018 to the coordi nator of your study
center.

1. Briefly describe the Management processes. Exp lain any one of them with respect to its significance and
importance in organisational perfo rmance and efficiency. Exp lain with your organisational experience. Briefly describ e
the organisation, you are referring to.

2. What are the techniques used in different steps of Decision -making? Based on your organisational experience,
discuss the importance and rules of Brainstorming in the process. Briefly describe the organisation and the situation, you
are referring to.

3. What are the major antecedent conditions for change? Based on your organisational experience, discuss the
necessity or otherwise of ‘why all organisations must change’ in the background of ‘how an organisation grows’. Exp lain
the situation and organisational settings you are referring to.

4. Based on your organisational experience/exposure critically discuss the role and impact of formal and informal
groups on ‘Management’. Briefly describe the organsational setting, you are referring to.

IGNOU MS-01 SOLVED ASSIGNMENT JANUARY-JUNE 2018


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Course Code : MS-02

Course Title : Management of Human Resources

Assignment Code : MS-02/TMA/S EM-I/2018

Coverage : All Blocks

Note : Attempt all the questions and submi t this assignment on or before 30 th April, 2018 to the coordinator of your study
center.

1. Exp lain the process of human resource planning. Describe how HR forecast is carried out in the organisation
you are working with or an organisation you are familiar with.

2. Discuss the concept of ‘performance appraisal’. Explain any two methods of performance appraisal that you are
familiar with cit ing suitable organisational examples.

3. Define mentoring and distinguish it from performance coaching. Assume you are responsible for mentoring of
emp loyees in a large organisation. Discuss how you will make mentoring a strategic function. Il lustrate.

4. Discuss the laws covering wages. Analyse the recent amendments and trends in laws covering wages inIndia.

5. Critically evaluate the state of workers’ participation in Management in the present day business scenario.
Exp lain with examp les your answer giving due details of the organizations and the sources you are referring to.

6.

IGNOU MS-02 SOLVED ASSIGNMENT JANUARY-JUNE 2018


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Course Title : Economic and Social Environment

Assignment Code : MS-03/TMA/S EM-I/2018

Coverage : All Blocks

Note : Attempt all the questions and submi t this assignment on or before 30 th April, 2018 to the coordinator of your study
center.

1. Discuss the critical elements of macro-economic policies. How economic environ ment gives a direction to the
changes in the economic planning?

2. Differentiate between Economic Growth and Economic Develop ment. Why is growth and development
synonymously used in economic discussion?

3. Discuss the genesis of mixed economy framework in India.

4. “An important factor which influences the Balance of Pay ment of an economy is the exchange rate of its
currency vis-à-vis other major currencies”. Exp lain the statement given above.

5. How the twin objective of equity and justice was met by the economic reforms of 1991? Explain.

6. Write short notes on the following:

(i) Trade Union Movement


(ii) Public Accountability

(iii) Ad ministered prices

IGNOU MS-03 SOLVED ASSIGNMENT JANUARY-JUNE 2018


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Course Code : MS-04

Course Title : Accounting and Finance for Managers

Assignment Code : MS-04/TMA/S EM-I/2018

Coverage : All Blocks

Note : Attempt all the questions and submit this assignment on or before 30 th April, 2018 to the coordinator of your
study center.

1. How is ‘Financial Accounting’ different form ‘Management Accounting’? Discuss the role and activities of an
Accountant.

2. The Balance Sheets of XYZ Ltd as on 31st December, 2016 and 2017 are as given below:

Liabilities 2016 2017 Assets 2016 2017

Share Capital 2,00,000 2,00,000 Goodwill 24,000 24,000

General Reserve 28,000 36,000 Buildings 80,000 72,000

Profit and Loss Account 32,000 26,000 Plant 74,000 72,000

Cred itors 16,000 10,800 Investments 20,000 22,000

Bills Payable 2,400 1,600 Stock 60,000 46,800

Provision for Taxation 32,000 36,000 Bills Receivable 4,000 6,400

Provision for doubtful debts 800 1,200 Debtors 36,000 38,000

Cash and bank balance 13,200 30,400

3,11,200 3,11,600 3,11,200 3,11,600

Additional Informat ion:-

(i) Depreciation provided on plant was 8,000 and on building was Rs. 8,000.

(ii) Prov ision for taxat ion made during the year is Rs. 38,000.

(iii) Interim div idend paid during the year is Rs. 16,000.

Fro m the above informat ion, you are required to prepare Schedule of changes in Working Capital and Funds Flow Statement.

3. What do you understand by CVP Analysis. Exp lain the effect of Price and Volu me on the Net Profit, with the
help of a suitable illustration.
4. The Management of ABC Ltd. is considering a proposal to purchase an improved model of a machine which
gives increased output. Its existing mach ine which has been in operation for 2 years has current market value of Rs.
1,00,000, its remaining estimated useful life is 10 years, with no salvage value at the end.

The relevant particulars are as follows:

Existing Machine New Machine

Purchase price Rs.2,40,000 Rs.4,00,000

Estimated life 12 years 10 years

Salvage value - -

Annual Operating hours 2,000 2,000

Selling price per un it Rs.10 Rs.10

Output per hour 15 units 20 units

Material cost per unit Rs.2 Rs.2

Labour cost per unit 20 40

Consumable stores per year 2,000 5,000

Repairs and Maintenance per year 9,000 6,000

Working Capital 25,000 40,000

The company follows the straight-line method of depreciation and is subject to 50% tax. Should the existing machine be rep laced?
Assume that the company’s required rate of return is 15% and that the loss on sale of Assets is tax deductible.

5. As a Finance Manager how would you determine the Optimal Cash balance that would be required by your
Organisation? What measures you would take to ensure the smooth and efficient Management of Cashflows in the
Orgnisation?

IGNOU MS-04 SOLVED ASSIGNMENT JANUARY-JUNE 2018


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Course Code : MS-05

Course Title : Management of Machines and Materials

Assignment Code : MS-05/TMA/S EM-I/2018

Coverage : All Blocks

Note : Attempt all the questions and submi t this assignment on or before 30 th April, 2018 to the coordinator of your study
center.

1. It is generally felt that “rural areas are good for locating large plant, semi-urban areas for locating mediu m-sized
plants, and urban areas for small-scale plants”. Co mment.
2. (a) Define job design. Ho w has management viewed job design since the industrial revolut ion?

(b) List the important factors that must be addressed in job design and briefly discuss the importance of each one.

3. Under what circu mstances would you use PERT as opposed to CPM in pro ject management? Give some
example of projects where each would be more applicable than the other.

4. What do you understand by acceptance sampling? In what situations it is used? Briefly discuss the sampling
plans.

5. “Inventory management for slo w moving expensive items should focus more on lead time reduction than
anything else”. Crit ically examine the statement.

6. Write short notes on any three of the following:

(a) Intermittent flow processes

(b) Uses of work sampling

(c) Helgeson and Birn ie Method of line balancing

(d) Benefits of value engineering

(e) Objectives of codification.

IGNOU MS-05 SOLVED ASSIGNMENT JANUARY-JUNE 2018


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Course Code : MS-06

Course Title : Marketing for Managers

Assignment Code : MS-06/TMA/S EM-I/2018

Coverage : All Blocks

Note : Attempt all the questions and submit this assignment on or before 30 th April, 2018 to the coordi nator of your study
center.

1. (a) Define the term „Market ing‟ with suitable examp les. Discuss the scope and significance of market ing
function in a developing and fast emerg ing economy like India.

(b) What are the various components/ elements of marketing mix in case of products and services market ing. Discuss with suita ble
examples of your choice.

2. (a) Exp lain the concept of Product Life Cycle by taking an examp le one each from a consumer durable an d any
service offering of your choice.

(b) Distinguish the concept of market vs the concept of a segment and their relationship in marketing, with suitable illustra tion.

3. (a) Discuss the various steps involved in the marketing research process that help in decision making process.
Briefly discuss a few applicat ion areas of marketing research in the current business environment.

(b) Distinguish a Product fro m a Brand with suitable examples. Explain packag ing as a market develop ment tool.
4. (a) Why pricing and promotional elements of market ing mix p rimarily decide the success of any brand? Explain.
Discuss the strategic and tactical decisions that a manager should consider in pricing and promoting the firms offering.
Take one product and one service offering and discuss their success story.

(b) “Consumer” is the king does this statement still holds good in the era of online/digital marketing? If yes or no substant iate and
justify accordingly.

IGNOU MS-06 SOLVED ASSIGNMENT JANUARY-JUNE 2018


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Course Code : MS-07

Course Title : Informati on Systems for Managers

Assignment Code : MS-07/TMA/S EM-I/2018

Coverage : All Blocks

Note : Attempt all the questions and submi t this assignment on or before 30 th April, 2018 to the coordinator of your study
center.

1. Why is the Central Processing Unit (CPU) is called the “Brain” of the Computer? What are the components of a
CPU? What factors affects the speed of a computer?

2. Define data and informat ion. What is the difference between the two? What are the main character istics of
informat ion?

3. What are the types of inventory management systems? Define them and partition them into further classes. Also,
briefly exp lain each subdivision.

4. How can you use the Web as a data source for your data warehouse? What types of informat ion can you get
fro m the Web? Explain briefly the steps needed to ensure that only good quality, reliable data is loaded into the data
warehouse from the Web.

5. What are expert systems? Mention the working princip les of expert systems. Also discuss how knowledge can
be represented in expert systems.

6. Write short notes on any three of follo wing :

(a) Redundant Array of Independent Disks (RA ID)

(b) Po ly morphic v iruses

(c) Business software solutions firm M icrosoft

(d) Features of JA VA.

(e) Online Analytical Processing (OLAP)

IGNOU MS-07 SOLVED ASSIGNMENT JANUARY-JUNE 2018


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Course Code : MS-08

Course Title : Quantitati ve Analysis for Managerial Applications

Assignment Code : MS-08/TMA/S EM-I/2018

Coverage : All Blocks

Note : Attempt all the questions and submit this assignment on or before 30 th April, 2018 to the coordinator
of your study center.

1. A sample survey of 100 families belonging to the middle inco me group revealed the following distribution
according to their annual savings. Find a) average annual sayings, using the efficient method, b) 5th decile, and c) 90th
percentile.

Savings (Rs ‘000) 05-09 09-13 13-17 17-21 21-25 25-30 30-35

Nu mber of Families 07 10 15 23 25 14 06

2. It is known that the number of heavy trucks arriving at a railway station follows the Poisson distribution. If the
average number of truck arrivals during a specified period of half an hour is 2, find the probabilit ies that during a given
half an hour a) no heavy truck will arrive, b) at least two heavy trucks will arrive, c) at the most 3 heavy trucks will
arrive, and d) between 1 and 3 heavy trucks will arrive.

3. A sample survey of tax-payers belonging to business class and professional class yielded the fo llowing results:

Business class Professional class

Sample size n1 = 400 n2 = 420

Defaulters in tax pay ment x1 = 80 x2 = 65

Test the hypothesis at = 0.01 level of significance that

a) defaulter rate is the same for the two classes of tax-payers, and

b) defaulter rate is higher in the business class than in the professional class by 0.03.

4. A set of paired data on X and Y has mean of X as 36, mean of Y as 85, standard deviation of X as 11, standard
deviation of Y as 8, and coefficient of correlation between X and Y as 0.66. Obtain a) the two regression equations, and
b) value of X when Y= 75.

5. Write short notes on any three of the following:

(a) Absolute value function

(b) Baye’s Theorem

(c) Mult istage Samp ling

(d) Delphi method of forecasting

IGNOU MS-08 SOLVED ASSIGNMENT JANUARY-JUNE 2018


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Course Code : MS-09

Course Title : Managerial Economics

Assignment Code : MS-09/TMA/S EM-I/2018

Coverage : All Blocks

Note : Attempt all the questions and submit this assignment on or before 30 th April, 2018 to the coordi nator of
your study center.

1. Exp lain the Opportunity Cost Principle? Substantiate with the help of an examp le how production possibility
reflects opportunity costs?

2. How are Demand, Price Elasticity and Revenue determined? Exp lain Price Elasticity with the help of any
particular examp le of your choice.

3. Discuss Economies and Diseconomies of Scale. How is Econo mies of Scope different fro m Economies of
Scale? Explain.

4. Exp lain “Barriers to Entry” of a firm. Differentiate between legal barriers and natural barriers with the help of
any examp le of your choice.

5. Trace the chronology of deregulation of Indian Telecom fro m 1992 to 2003. Exp lain the special role p layed by
Teleco m Regulatory Authority of India (TRA I).

6. Write short notes on any two of the follo wing:-

(a) Decision under risk

(b) Bio met ric forecasting

(c) Kin ked demand curve

IGNOU MS-09 SOLVED ASSIGNMENT JANUARY-JUNE 2018


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Course Code : MS-10

Course Title : Organizati onal Design, Devel opment and Change

Assignment Code : MS-10/TMA/S EM-I/2018

Coverage : All Blocks

Note : Attempt all the questions and submit this assignment on or before 30 th April, 2018 to the coordi nator of your
study center.
1. Describe the factors that affect organisational design and explain different approaches in assessing
organisational effectiveness with the help of examp les.

2. Describe and discuss the trends in the present day work organisations and the role of management in ‘quality of
work life’.

3. What are the different sources of resistance to change? Describe the process of overcoming resistance to change.
Discuss with examp les.

4. En list the types of organisation structure. Discuss few organisational structures and identify their type.

5. Exp lain the concept of workp lace and architectural ergonomics with the help of examples.

IGNOU MS-10 SOLVED ASSIGNMENT JANUARY-JUNE 2018


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Course Code : MS-11

Course Title : Strategic Management

Assignment Code : MS-11/TMA/S EM-I/2018

Coverage : All Blocks

Note : There are fi ve questions in this Assignment. Attempt all the questions and send them on or before 30 th April,
2018 to the coordinator of the Study Centre you are attached with.

1. Discuss in what sense the top management takes decisions for a co mpany and in what sense it does not takes the
strategic decisions for a co mpany alone? Illustrate with suitable examp les.

2. Exp lain any two of the growth strategies you have studied and highlig ht the conditions under which each is the
most appropriate. Illustrate your answer with the help of examp les.

3. Identify two companies that have recently merged. Read the published information on both the companies.
Based on the study, identify the issues and challenges the two companies are currently facing in co mb ining their
respective organizational cultures.

4. Select an organizat ion of your choice which has adopted focus strategy. Analyze as to how the focus strategy
has been useful for the organization to build its competit ive advantage.

5. Describe different styles of leadership for Top Management with the help of real wo rld examples.

IGNOU MS-11 SOLVED ASSIGNMENT JANUARY-JUNE 2018


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Course Code : MS-21

Course Title : Social Processes and Behavioural Issues


Assignment Code : MS-21/TMA/S EM-I/2018

Coverage : All Blocks

Note : (a) There are two sets of assignments. Set A is for the students who have registered for MS -21 prior to January
2018. Set B is for students who have registered for MS -21 in J anuary, 2018

(b) Attempt all the questions and submi t this assignment on or before 30th April, 2018 to the coordinator of your study
center.

SET A
1. Describe the emerging scenario of organizations. Exp lain the steps to be taken by management into bring in the
mindset of employees conducive to changing reality of business in an organization you are aware of. Briefly describe the
organization you are referring to.

2. Exp lain the relevance of behaviour mod ification in organizat ions and briefly discuss the role of ethics in
behaviour modification.

3. Briefly d iscuss how organizational cu lture can be developed and describe the attributes of work cu lture and their
relevance.

4. Describe the process of perception. How behaviour is influenced by perception? Explain with the help of
examples

5. Roles and norms are control mechanisms of g roups. Discuss with the help of examp les.

IGNOU MS-21 (SET-A) SOLVED ASSIGNMENT JANUARY-


JUNE 2018
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SET B
1. Discuss the modern theories of leadership cit ing relevant examp les.

2. Differentiate between counseling, guidance and psychotherapy. Exp lain various approaches to counseling with
the help of examp les,

3. Exp lain any two theories of motivation citing relevant examples,

4. What is organisational citizenship behaviour? Discuss different approaches to OCB.

5. Exp lain the statement, “Words are symbols and meaning exist in mind”. Supplement with relevant examples.

IGNOU MS-21 (SET-B) SOLVED ASSIGNMENT JANUARY-


JUNE 2018
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Course Code : MS-22

Course Title : Human Resource Development

Assignment Code : MS-22/TMA/S EM-I/2018

Coverage : All Blocks

Note : Attempt all the questions and submit this assignment on or before 30 th April, 2018 to the coordinator of your
study center.

1. What is the Concept of Career? In our society people face many career transition in changing their profession,
organisation, and geographic location, to name a few. What is the role of HRD in dealing with this issue at organisational
level? Exp lain with the organisational examples you are aware of. Briefly describe the situation and the organisation, you
are referring to.

2. What are the major methods and movements to increase organisational performance? Exp lain any one of them
based on your organisational experience. Briefly describe the organisation, you are referring to.

3. What are the basic tenets of Reward ing System? Briefly explain with organisational examp les you have come
across. Exp lain the situation and the organisation, you are referring to.

4. “Managing Diversity is currently enjoying a great deal of support from the world of business. Proponents of
diversity in organisations have emphasized its benefits, and managing diversity is portrayed as a product of enlightened
corporate self interest.” Elaborate the above statement and discuss the underlying concepts based on organisational
experience, you have or you are aware of. Briefly describe the organisation, you are referring to.

IGNOU MS-22 SOLVED ASSIGNMENT JANUARY-JUNE 2018


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Course Code : MS-23

Course Title : Human Resource Planning

Assignment Code : MS-23/TMA/S EM-I/2018

Coverage : All Blocks

Note : Attempt all the questions and submit this assignment on or before 30 th April, 2018 to the coordi nator of your study
center.

1. Exp lain the concept of human resource forecasting. Describe various techniques used in forecasting human
resource planning.

2. Discuss the objectives of job evaluation. Exp lain the various job evaluation methods. Briefly describe the recent
developments in job evaluation system.

3. Discuss the aims and objectives of career planning. Describe the benefits of career planning. What are the
factors which go into the shaping of a career?

4. Exp lain the significance of information system in Hu man Resource Manage ment. Describe the various
approaches to managing informat ion at the macro and micro level.

5. Exp lain the concept, need and scope of HR audit. Describe the essential steps being involved in the Auditing
process.
IGNOU MS-23 SOLVED ASSIGNMENT JANUARY-JUNE 2018
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Course Code : MS-24

Course Title : Employment Relations

Assignment Code : MS-24/TMA/S EM-I/2018

Coverage : All Blocks

Note : Attempt all the questions and submit this assignment on or before 30 th April, 2018 to the coordi nator of your
study center.

1. Exp lain the procedure for registration of a Trade Un ion under the Trade Un ions Act. Discuss the objects general
and political funds are spent under the Trade Union Act.

2. Describe the present position of Trade Unions in India. What are your suggestions for strengthening the Trade
Unions in India.

3. Exp lain the meaning and concept of Collect ive Bargaining. Describe the process of collective bargaining.
Discuss the conditions for success of collective bargaining.

4. Discuss the aims and objectives of workers participation in Management. Describe the workers participation,
emp loyee involvement practices of any organisation you are familiar with.

5. Exp lain various cultural aspects of employ ment relations. Discuss the recent developments in employ ment
relations. Discuss the impact of specialization, centralization and globalisation on new emp loy ment relat ions.

IGNOU MS-24 SOLVED ASSIGNMENT JANUARY-JUNE 2018


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Course Code : MS-41

Course Title : Working Capital Management

Assignment Code : MS-41/TMA/S EM-I/2018

Coverage : All Blocks

Note : Attempt all the questions and submit this assignment on or before 30 th April, 2018 to the coordi nator of
your study center.

1. The annual figures of Alpha Ltd are as follows:

(i) Sales at home, at 1 month credit Rs. 12,00,000.


(ii) Export at 3 months credit, S.P. 10% below the ho me price Rs. 5,40,000.

(iii) Materials used, suppliers extend 2 months credit Rs. 4,50,000.

(iv) Wages paid, half month in arreas Rs. 3,60,000.

(v) Manufacturing expenses, paid one month in arreas Rs. 5, 40,000.

(vi) Depreciation on fixed assets Rs. 60,000.

(vii) Ad ministrative expenses, paid one month in arrear Rs. 1,20,000.

(viii) Sales pro motion expenses, payable quarterly in advance Rs. 60,000.

Alpha Ltd. sells goods in the domestic market on a gross profit of 25%. It keeps one month stock of raw materials as well as
fin ished product and believes in keeping Rs. 1,00,000 available to it. You are required to calculate the working capital
requirement of the co mpany, assuming 15% safety margin.

2. Give a comp lete overview of the different marketable securities that are availab le for investments.

3. Select any financial Institution/ Organisation of your choice and obtain informat ion about the important
components of its credit policy and the attributes that they take into consideration while deciding the credit wortheness
about its customers.

4. Describe the creation of Euro Money and Eurocurrency Markets? Discuss the factors contributing to the growth
of the Euro markets.

5. ‘The Working Captal Module is divided into three additional parts beyond the investment information presented
in the Capital Investment (CI) module’. Discuss of objectives and operation sequential operation of the working capital
module. Discuss the objectives and operation of each these three parts.

IGNOU MS-41 SOLVED ASSIGNMENT JANUARY-JUNE 2018


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Course Code : MS-42

Course Title : Working Capital & Financi ng Decisions

Assignment Code : MS-42/TMA/S EM-I/2018

Coverage : All Blocks

Note : Attempt all the questions and submit this assignment on or before 30 th April, 2018 to the coordi nator of your
study center.

1. What is meant by a firm's capital structure? Explain the Modigilian - M iller (MM) theory and Traditional
approach to capital structure of a firm.

2. Exp lain the concept of project life cycle? How are the work breakdown structure and linear responsibility chart
prepared?

3. What is Project Risk? Briefly explain the techniques used for the measurement of pro ject risk

4. Exp lain the various instruments through which corporates procure finance both for long term and short term.
Discuss the circu mstances under which they are preferred. Give reasons for the same.
5. What is Corporate Restructuring? What factors motivate an enterprise to undertake restructuring exercis e?

IGNOU MS-42 SOLVED ASSIGNMENT JANUARY-JUNE 2018


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Course Code : MS-43

Course Title : Management Control Systems

Assignment Code : MS-43/TMA/S EM-I/2018

Coverage : All Blocks

Note : Attempt all the questions and submit this assignment on or before 30 th April, 2018 to the coordi nator of
your study center.

1. Exp lain the concept of Strategy? Describe the different Models that help in formu lating business unit strategies.

2. Exp lain the ARM’s length principle and discuss its application.

3. Discuss in detail the three organisational Incentives systems viz the Scanlon plan, the Kaiser-United Steel
Workers plan and profit sharing and explain their applicab ility.

4. Select any Bank/ Insurance company of your choice and discuss the management control system, that is
prevalent, in that Institution.

5. Study the ‘Christian Medical College and Hospital, Vello re’ case and answer the questions given at the end of
the case.

IGNOU MS-43 SOLVED ASSIGNMENT JANUARY-JUNE 2018


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Course Code : MS-423

Course Title : Marketing of Financial Services

Assignment Code : MS-423/TMA/S EM-I/2018

Coverage : All Blocks

Note : Attempt all the questions and submit this assignment on or before 30 th April, 2018 to the coordi nator of your
study center.

1. How does a stimulus response theory work in market ing? Exp lain and d iscuss in detail the market ing
applications of Marshallian model and Pavlovian model.

2. What are the characteristics of product mix? Exp lain the important stages in the life - span of a product and
discuss as to how it helps in the market ing of banking products.

3. Discuss the activities associated with the management of Issue of Securities and the role played by Lead
Manager in managing the Pre-Issue and Post-Issue activities.
4. Exp lain the risks associated with Pension Funds. How can the performance of these funds be measured?
Discuss.

5. What is 'Internet Banking'? Exp lain the benefits of Internet Banking.

IGNOU MS-423 SOLVED ASSIGNMENT JANUARY-JUNE 2018


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Course Code : MS-424

Course Title : International Banking Management

Assignment Code : MS-424/TMA/S EM-I/2018

Coverage : All Blocks

Note : Attempt all the questions and submit this assignment on or before 30 th April, 2018 to the coordi nator of your
study center.

1. Discuss the role and functions of the following :

(a) World Trade Organization (WTO)

(b) Asian Develop ment Ban k (A DB)

2. Exp lain the significance of Capital Adequacy in the international banking regulatory framewo rk. What are the
norms fixed by the Reserve Bank of India in th is regard.

3. Discuss and distinguish between the follo wing :

(a) Sovereign risk and Transfer risk

(b) Euro Notes and Euro-co mmercial Paper

4. What is Online-Banking? Exp lain the various problems of Online-Banking and the pre-requisites for its success.

5. What are the forces stimu lating innovations in the Financial Serv ices industry? Exp lain the Currency Swaps and
discuss their benefits and associated risks.

IGNOU MS-424 SOLVED ASSIGNMENT JANUARY-JUNE 2018


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Course Code : MS-425

Course Title : Electronic Banking and IT in Banks

Assignment Code : MS-425/TMA/S EM-I/2018

Coverage : All Blocks


Note : Attempt all the questions and submi t this assignment on or before 30 th April, 2018 to the coordinator
of your study center.

1. What is a call centre? Discuss the different categories of call centre technologies that should be considered while
establishing a call centre.

2. Exp lain „Internet Banking‟. What are the different phases involved in developing Internet Banking in your
Bank? Discuss the advantages and disadvantages of Internet Banking?

3. “A successful Customer Relat ionship Management (CRM ) solution deployment is based not only on obtaining
the right technology but also on its successful implementation”. Discuss.

4. Discuss the advantages and disadvantages of cosourcing and outsourcing. Exp lain the phases involved in the
process of successful outsourcing.

5. What is a smart card? Describe the types of smart cards and the advantages of using such cards.

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Course Code : MS-494

Course Title : Risk Management in Banks

Assignment Code : MS-494/TMA/S EM-I/2018

Coverage : All Blocks

Note : Attempt all the questions and submit this assignment on or before 30 th April, 2018 to the coordi nator of your
study center.

1. Describe various types of Risks faced by the Banks. Discuss the crucial determinants of how much risk a bank
can take.

2. Meet the Bank Manager of your choice and discuss with him the various risks for bank in providing Project
Finance. Also find out how these risks can be mitigated. Write a note on your meeting.

3. Discuss the features of Credit Derivatives and exp lain the various types of Credit Derivatives.

4. What is Market Risk and how is it different fro m other types of risk? Discuss different types of market risk
models.

5. What is Operational Risk? Exp lain the various approaches for co mputation of operational risk capital under
Basel Accord II.

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Course Code : MS-495

Course Title : Ethics and Corporate Governance in Banks

Assignment Code : MS-495/TMA/S EM-I/2018

Coverage : All Blocks

Note : Attempt all the questions and submit this assignment on or before 30 th April, 2018 to the coordi nator of
your study center.

1. State the criteria for ethical evaluation. Exp lain in detail Cheating and Trust and Corruption and Bribery.

2. What is Citig roup’s response to Corporate Governance. Explain in detail cases and ceres review.

3. What are key challenges facing sustainable development. Also explain Sustainable Development Goals (SDGs).

4. Briefly explain the Corporate Social Responsibility in Financial Sector. Discuss with reference to CSR in itiative
of any particular bank of your choice.

5. Discuss work values and values related to organizations. Exp lain how values develop.

6. Write short notes:-

(a) Financial Inclusion

(b) BASEL Co mmittee Gu idelines

(c) Global Trust Bank

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Course Code : MS-51

Course Title : Operati ons Research

Assignment Code : MS-51/TMA/S EM-I/2018

Coverage : All Blocks

Note : Attempt all the questions and submit this assignment on or before 30 th April, 2018 to the coordi nator of your
study center.

1. Solve graphically:

Minimize Z=6x1 + 14x2

Subject to

5x1 + 4x2 ≥ 60

3x1 + 7x2 ≤ 84
x1 + 2x2 ≥ 18

x1 , x2 ≥ 0

2. Five emp loyees of a company are to be assigned to five jobs, which can be done by any of them. The workers
get different wages per hour. These are: Rs 5 per hour for A, B, and C each, and Rs 3 per hour for D and E each. The
amount of time taken by each emp loyee to do a given job is given in the following table. Determine the assignment
pattern that (a) minimizes the total time taken, and (b) minimizes the total cost, of getting five units of work done.

Emp loyee

Job A B C D E

1 7 9 3 3 2

2 6 1 6 6 5

3 3 4 9 10 7

4 1 5 2 2 4

5 6 6 9 4 2

3. What is the importance of integer programming models in supporting managerial decisions? Describe the
rationale behind Cutting Plane Method used for solving integer programming models.

4. A wholesaler supplies 30 stuffed dolls each day to various shops. Dolls are purchased from the manufacturer in
lots of 120 each at Rs. 1200 per lot. Every order incurs a handling charge of Rs 60 plus a freight charge of Rs 250 per lot.
Multiple and fractional lots can also be ordered, and all orders are met the next day. The incremental cost is Rs 0.60 per
year to store a doll in inventory. The wholesaler finances inventory investments by paying its holding company 2%
monthly for borrowed funds.

How many dolls should be ordered at a time in order to min imize the total annual inventory cost? Assume that there are 250
week-days in a year. How frequently should he order?

5. What is simulat ion? Describe the simu lation process. State the major t wo reasons for using simulat ion to solve a
problem. What are the advantages and limitations of simulat ion?

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Course Code : MS-52

Course Title : Project Management

Assignment Code : MS-52/TMA/S EM-I/2018

Coverage : All Blocks

Note : Attempt all the questions and submi t this assignment on or before 30 th April, 2018 to the coordinator of your
study center.

1. What are the phases of a project development cycle? Give the salient tasks under each phase. What are the
outlines of opportunity studies in project management? How do there impact upon project feasibility studies?
2. “Doubled Project Report (DPR) forms the foundation on which the entire superstructure of the project is built –
if it is weak, pro ject cannot weather the turbulent times ahead.” Bring out the do ‟s and don‟ts of a good DPR.

3. “Meticulous Management of activit ies on the critical path is cru cial to comp leting projects on time.” How can
we „beat‟ the critical path and improve our on-time performance?

4. A good tem-wo rk speed up project imp lementation justify. Developing self directed project teams is the key to
improving effectiveness in project management. Elucidate.

5. Exp lain the importance of „project review‟ in the context of control of a project. Ho w are cybernetics concepts
applied to project management?

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Course Code : MS-53

Course Title : Production / Operati ons Management

Assignment Code : MS-53/TMA/S EM-I/2018

Coverage : All Blocks

Note : Attempt all the questions and submit this assignment on or before 30 th April, 2018 to the coordi nator of your
study center.

1. Over the years many variations on classical Delph i have been forwarded. Discuss these variants.

2. Capacity will be modified in response to demand. Demand will be modified in response to capacity. Which of
these two statement is correct? Why?

3. (a) What is Line-Balancing of assembly operations? Illustrate with examples.

(b) What approach would you suggest for increasing throughput rate of assembly lines and why?

4. Inventory of materials provides operational flexibility. But, many flexible operational systems need little
inventory. Exp lain this seeming contradiction.

5. Discuss preventive maintenance. In what ways is preventive maintenance absolutely necessary in JIT/ kanban/
pull manufacturing as opposed to push manufacturing.

6. Write short notes on any three of the following:

(a) Quality and profitability relat ionship.

(b) Stopwatch Time Study method.

(c) The KANBAN System

(d) Manufacturing Resource Planning (MRP II)

(e) Classification of manufacturing technology.

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Course Code : MS-54

Course Title : Management of Information Systems

Assignment Code : MS-54/TMA/S EM-I/2018

Coverage : All Blocks

Note : Attempt all the questions and submi t this assignment on or before 30 th April, 2018 to the coordinator of
your study center.

1. How the functional areas can be separated from MIS point of view. List down major subsystems and the typical
generated within the functional area in your organization.

2. How much importance should be accorded to imp lementation phase as part of the total MIS development
activity? Explain. Briefly discuss the various implementation strategies. Under what circu mstances are they suitable?

3. What are expert systems and how do they help in decision -making? Can you give examples to illustrate the
same? What kinds of decisions can be appropriately programmed on expert systems? Give examp les.

4. Outline the basic sequence of steps to acquiring a DMBS. What steps are the mists important? Why should an
organization be careful about placing over reliance on “benchmark” tests in selecting a DBMS?

5. Differentiate among Trojans, Worms and Viruses. Give one examp le for each. “Co mputer v irus is a major threat
to computer security”. Justify the statement.

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Course Code : MS-61

Course Title : Consumer Behaviour

Assignment Code : MS-61/TMA/S EM-I/2018

Coverage : All Blocks

Note : Attempt all the questions and submi t this assignment on or before 30 th April, 2018 to the coordinator of
your study center.

1. What do you understand by the term ‘consumer behaviour’? Explain the scope of consumer behavior giv ing
suitable examp les.

2. With the help of examples discuss the characteristics that distinguish organizational bu ying from individual
buying.

3. Exp lain the concept of learning and discuss its marketing imp lications.
4. What is a reference group? Name t wo reference groups that are important to you. In what ways do they
influence you in your purchasing behaviour?

5. Exp lain the concept of culture and subculture. Discuss the relevance of subcultural segmentation in case of the
following products:

(a) Ready to eat food products

(b) Apparels

6. As a marketer of consumer durables like refrigerators, washing mach ines etc., what strategies would you adopt
for responding to post purchase feelings of your consumers? Discuss.

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Course Code : MS-62

Course Title : Sales Management

Assignment Code : MS-62/TMA/S EM-I/2018

Coverage : All Blocks

Note : Attempt all the questions and submit this assignment on or before 30 th April, 2018 to the coordi nator of your
study center.

1. (a) Discuss the role and responsibilit ies of a Sales Manager, associated with a fast moveing consumer goods
firm with pan India operations.

(b) Why is Personal Selling method is still very much in vogue in the current market environ ment. Elaborate with suitable
examples. Briefly discuss the various situations conductive for Personal selling other than the list mentioned in the study/ course
material.

2. (a) Discuss the AIDAS theory of selling by taking a suitable example of your choice. What are its merits and
drawbacks of this theory.

(b) What are Selling skills. List out and explain the various types of skills. Ho w does these skills help a sales man in effectiv ely
discharging the responsibilit ies assigned to him.

3. (a) As a Sales Manager of a Publishing House what methods would you adopt in identifying training needs for
the sales force. Discuss briefly the various steps in training process.

(b) What are the basic components of a compensation package? Why and how the compensation package differ between the
companies selling similar and different types of products?

4. (a) Discuss the importance of Sales planning function in the fo llowing

(i) Single Product firm targeting North India Market.

(ii) Multi Product firm targeting all India Market.

What is territory Planning? What are the steps involved in territory Planning and its importance in achieving the sales objec tives.
Discuss.

(b) Discuss the meaning and importance of Sales Budgeting. What are the different methods of Sales Budgeting that are generally
adopted by a firm.
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Course Code : MS-63

Course Title : Product Management

Assignment Code : MS-63/TMA/S EM-I/2018

Coverage : All Blocks

Note : Attempt all the questions and submit this assignment on or before 30 th April, 2018 to the coordi nator of your
study center.

1. What is a product? Taking the example of T.V., exp lain the anatomy of the product i.e. the core benefits,
tangible specifications, and augmented features.

2. Briefly explain the concept of Product Life Cycle (PLC). Do all the products follow the bell shaped curve of
PLC? Discuss giving suitable examp les.

3. What are the objectives of test marketing? How would you go about test marketing a new chocolate? Discuss.

4. Exp lain the stages involved in new product development process, giving suitable examples.

5. Indian toothpaste market is witnessing a lot of changes, with many FMCG co mpanies, Indian as well as MNCs,
launching ‘herbal’ toothpastes. This segment is growing fast and every player wants to corner a significant share of it.
You are a product manager-incharge of toothpaste category-in a FM CG co mpany which also intends to enter ‘herbal
toothpaste’ segment.

(a) How can you use ‘Attribute Analysis’ to generate new produ ct ideas for the proposed herbal toothpaste? Discuss.

(b) Suggest alternative basis for positioning of the new product.

(c) Discuss the functions that packaging can perform in market ing of toothpaste.

(d) Suggest a brand name for the new product to be introduced by the company, giving reasons why your choice is a good one.

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Course Code : MS-64

Course Title : International Marketing

Assignment Code : MS-64/TMA/S EM-I/2018


Coverage : All Blocks

Note : Attempt all the questions and submit this assignment on or before 30 th April, 2018 to the coordi nator of
your study center.

1. Describe the differences between ethnocentric, polycentric, regiocentric and geocentric orientations. How do
these orientations affect international marketing practices? Exp lain with the help of examp les.

2. Discuss the significance of letter o f cred it in international market ing. Exp lain the operations of a letter of cred it.

3. Exp lain the scope of international marketing research. What are the advantages and limitations of online
surveys?

4. How does culture influence international marketing decisions? Exp lain with the help of suitable examp les.

5. You are the marketing executive in a food processing company producing and marketing fru it juices and frozen
vegetables in India. The company is exp loring the possibilit ies of entering international markets. The management has
asked you to prepare a preliminary report covering the fo llo wing five aspects:

(a) Advantages and challenges for the company in entering the international markets;

(b) Different modes of entering international markets and potential difficulties involved with each option;

(c) Whether making exercises for product adaptation for different markets is wo rth it;

(d) Physical d istribution imp licat ions and

(e) Support the company can receive fro m the institutional framework for export availab le in India.

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Course Code : MS-65

Course Title : Marketing of Services

Assignment Code : MS-65/TMA/S EM-I/2018

Coverage : All Blocks

Note : Attempt all the questions and submi t this assignment on or before 30 th April, 2018 to the coordinator of
your study center.

1. What are the implications of the services marketing triangle? Exp lain g iving suitable examp les.

2. What are the differences between ‘search’, ‘experience’ and ‘credence’ qualities? Explain with the help of
examples.

3. Exp lain the importance of physical evidence for the following:

(a) A restaurant

(b) An insurance company.

4. As a customer relat ionship manager of a luxury resort, you have a received a mail fro m a guest who stayed with
his family at your resort last week. He has complained that the quality of food served was not satisfactory. Also, he has
criticized the staff members that they did not listen to his complaint properly. What steps would you take in response to
this letter? Discuss.

5. Exp lain the role of non-monetary costs in pricing of services by taking the examp le of a service of your choice.

6. Identify and explain the product support services which a washing machine marketer can offer for gain ing
competitive advantage.

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Course Code : MS-91

Course Title : Advanced Strategic Management

Assignment Code : MS-91/TMA/S EM-I/2018

Coverage : All Blocks

Note : Attempt all the questions and submit this assignment on or before 30 th April, 2018 to the coordi nator of
your study center.

1. Exp lain the role of St rategists in Corporate Management. Discuss with reference to any company of your
choice.

2. Discuss how good Corporate Governance as a system of governance is essential fro m all points of view. Exp lain
with reference to Corporate Governance at TISCO.

3. Briefly describe the main modes of entering a foreign market.

4. What are Web-based Business Models? Explain the impact of E-Business on organizations.

5. How do we relate strategic philanthropy and economic motivations? Discuss.

6. How do Lupin Hu man Welfare and Research Foundation built up long term supply arrangements and
manufacturing capacity?

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Course Code : MS-92

Course Title : Management of Public Enterprises

Assignment Code : MS-92/TMA/S EM-I/2018


Coverage : All Blocks

Note : Attempt all the questions and submit this assignment on or before 30 th April, 2018 to the coordi nator of
your study center.

1. How is Ownership and Management decided for Public Sector Enterprises? Why is co -ordination and control an
important aspect of Public Enterprises? Exp lain.

2. Describe the three phases of development of Public Sector Enterprises in India. Explain in detail the reasons for
disinvestment of Public Sector Undertakings (PSUs) with reference to any particular PSU of your choice.

3. What are the distinct modes and services of India’s transport system. Exp lain the role of Ministry of Road
Transport and Highways in the development of Road Transport and Highways.

4. “Wage Policy is part of Co mpensation Management.” Trace the evolution of Wage Policy in India fro m
Payment of Wages Act 1936 to Pay Commissions keeping in mind the institutions related to compensation for private
sector and public sector.

5. What are the oldest and the traditional form of Public Enterprises and how does the government undertake and
perform various economic and social strategic functions? Cite examples fro m any two of the PSUs.

(a) Hindustan Aeronautics Limited (HA L)

(b) Bharat Earth Movers Limited (BEM L)

(c) Bharat Electronics Limited (BEL)

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Course Code : MS-93

Course Title : Management of New and Small Enterprises

Assignment Code : MS-93/TMA/S EM-I/2018

Coverage : All Blocks

Note : Attempt all the questions and submit this assignment on or before 30 th April, 2018 to the
coordi nator of your study center.

1. Define Co mpetence. What are the various components of entrepreneurial co mpetencies? Explain any particular
entrepreneurial co mpetency which is most important for an entrepreneur.

2. Differentiate between Market ing and Selling? Exp lain the need for market asse ssment. Why is selling more
important than marketing exp lain with reference to air travel?

3. What are the general financing schemes of the banks with respect to MSME? Briefly explain the financing
programmes of SIDBI.

4. How do you explain productivity? Substantiate work measurement and work measurement techniques.

5. Exp lain Production Schedule as an evaluation and control tool.

6. Write short notes on any two of the follo wing:-


(a) SEBI

(b) Manpower

(c) Partnership

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Course Code : MS-95

Course Title : Research Methodologies for Managerial Decisions

Assignment Code : MS-95/TMA/S EM-I/2018

Coverage : All Blocks

Note : Attempt all the questions and submit this assignment on or before 30 th April, 2018 to the coordi nator of
your study center.

1. How would you distinguish between a management decision problem and a management research problem? Do
all decision problems require research? Explain and illustrate with examp les.

2. ‘Majority of the researches make use of primary sources of data and secondary data sources do not really
contribute to a scientific enquiry.’ Do you agree/ disagree with this statement. Exp lain.

3. Exp lain an itemized rat ing scale. What are the various issues involved in constructing an itemized rating scale?

4. A researcher conducts a survey to find out whether the inhabitants of a metro town are in favour of capital
punishment (F) or against it (A). The sequence of responses to the question asked is given below. Use the run test at α =
0.05 to test whether the responses are random.

F F A F F F A A A A A F F A

A A F F A A A A A A F F A A

A A A A F F F A A A F A F F

F F A A A A F F F A A A F F

5. Exp lain the following concepts.

(a) Null and alternative hypothesis

(b) One and two-tailed test

(c) Type I and type II error

(d) Level of significance

(e) Power of test


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Course Code : MFP-1

Course Title : Equity Markets

Assignment Code : MFP-1/TMA/S EM-I/2018

Coverage : All Blocks

Note : Attempt all the questions and submit this assignment on or before 30 th April, 2018 to the coordi nator of your
study center.

1. Take any Stock Exchange of your choice and discuss the services offered by it.

2. What do you understand by the term Green Shoe option? Exp lain the concept of Market Maker and the SEBI
guidelines of Market Making.

3. Discuss the methods of grievance Redressal followed by the Stock Exchange while handling investor grievances
against – listed companies, mislead ing advertisements, payment of interest on debentures, non -payment of dividends and
trading members.

4. What are the popular Charting Techniques? Discuss the charting tools & techniques and analyse the methods to
apply in real-t ime environment.

5. Taking a suitable example exp lain the Capital Asset Pricing Model and Arbitrage pricing theory.

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Course Code : MFP-2

Course Title : Equity Deri vati ves

Assignment Code : MFP-2/TMA/S EM-I/2018

Coverage : All Blocks

Note : Attempt all the questions and submit this assignment on or before 30 th April, 2018 to the coordinator of your study
center.

1. (a)What do you mean by 'Derivative Markets'? Why are they needed? Discuss the different segments of
Derivative Market. Discuss the criteria for scrip selection for Derivative Seg ment.

(b)What is 'Quarter Sig ma'? Discuss the procedure adopted for calculating the Quarter Sig ma order size.

2. Exp lain the different indicators of futures market. Discuss the significance of volu me and open interest in
understanding the dynamics of the future markets. Discuss the various strategies used for risk management in Futures
trading.
3. What are the important dates that need to be taken care off while adjusting the stock prices when dividend is
paid out? Exp lain the adjustment of derivative contract when co mpany announces dividends.

4. Exp lain the different strategies that are applied fo r using hedging options.

5. What is Value at Risk? Explain the different kinds of margins on Futures positions that are required to be paid
by the clients to the Exchange.

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Course Code : MFP-3

Course Title : Commodity Markets

Assignment Code : MFP-3/TMA/S EM-I/2018

Coverage : All Blocks

Note : Attempt all the questions and submit this assignment on or before 30 th April, 2018 to the coordinator of your study
center.

1. What do you mean by ‘Co mmod ity Market Ecosystem’? Ho w do different components of the commodity
market ecosystem interact? Discuss the basic characteristics that entitle a co mmodity for Future Trad ing.

2. Discuss the role and significance of Co mmodity Futures Trading Commission (CFTC) of USA. What are the
major operating d ivisions of this Co mmission?

3. Meet a Bro ker who deals in the commod ities trading. Discuss the delivery and settlement procedure for t rades in
the commodity markets. Write a detailed note on your discussions.

4. What are ‘Warehouse Receipts’? Exp lain the advantages of dematerialised warehouse receipts over the physical
ones. Discuss the procedure adopted for dematerialization and rematerialization of warehouse receipts.

5. Describe the methodology usually used for investments in commodity derivative markets and exp lain why are
commodit ies an effective asset class for diversification of portfo lio risk.

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