COMPUTING

CHAPTER1
True/False Mark T for True and F for False. (See page numbers in parentheses.)
T1. Most people do not believe that computer literacy is vital to success. (3)
T2. A computer contains many electric, electronic, and mechanical components known as hardware. (6)
F3. The circuitry of the system unit usually is part of or is connected to a circuit board called the server. (7)
T4. A network is a collection of computers and devices connected together, often wirelessly, via communications
devicesand transmission media. (8)
T5. Some Web sites allow users to access music that can be downloaded. (10)
T6. With a graphical user interface, you interact with the software using text, graphics, and visual images such as
icons. (10)
T7. System software serves as the interface between the user, the application software, and the computer’s
hardware. (10)
F8. A notebook computer is a computer small enough to fit in one hand. (14)
T9. A power user requires the capabilities of a powerful desktop computer. (21)
T10. Employees who telecommute have flexible work schedules so they can combine work and personal
responsibilities,such as child care. (22)

Multiple Choice Select the best answer. (See page numbers in parentheses.)
1. Computer literacy involves having a knowledge and understanding of _______. (3)
a. computer programming
b. computers and their uses
c. computer repair
d. all of the above
2. Three commonly used _______ devices are a keyboard, a mouse, and a microphone. (6)
a. storage
b. output
c. input
d. mobile
3. Millions of people worldwide join online communities, each called _______ ,that encourage members to share
their interests, ideas, stories, photos, music, and videos with other registered users. (10)
a. a podcast
b. enterprise computing
c. a social networking Web site
d. a blog
4. A _______ is recorded audio stored on a Web site that can be downloaded to a computer or portable media
player. (10)
a. blog
b. social networking Web site
c. podcast
d. speaker
5. Two types of _______ are desktop computers and notebook computers. (14)
a. servers
b. personal computers
c. mainframe computers
d. supercomputers
6. Three popular types of _______ are handheld computers, PDAs, and smart phones. (15)
a. mobile devices
b. notebook computers
c. desktop computers
d. tower computers
7. _______ refers to the huge network of computers that meets a large company’s diverse computing needs. (21)
a. Application software
b. Embedded computing
c. Telecommuting
d. Enterprise computing
8. When using _______ , users access account balances, pay bills, and copy monthly transactions from a bank’s
computer right into their personal computers. (23)
a. e-commerce
b. personal finance software
c. online banking
d. accounting software
Matching Match the terms with their definitions. (See page numbers in parentheses.)
1. information processing cycle (5)
2. processor (7)
3. memory (7)
4. utility program (11)
5. handtop computer (15)

2a. electronic component that interprets and carries out the basic instructions for a computer
5b. a computer small enough to fit in one hand
3c. electronic components that store instructions waiting to be executed
1d. series of input, process, output, and storage activities
4e. allows a user to perform maintenance-type tasks usually related to managing a computer, its devices, or its
programs
f. system that attempts to illustrate the behavior of the human brain
CHAPTER2
True/False Mark T for True and F for False. (See page numbers in parentheses.)
T1. No single person, company, institution, or government agency controls or owns the Internet. (51)
F2. DSL is a technology that provides high-speed Internet connections over the cable television network. (52)
T3. A domain name is the text version of an IP address. (53)
T4. AWeb 2.0 Web site may include application software built into the site for visitors to use. (54)
5. Tabbed browsing refers to the practice of Web sites keeping tabs on their visitors. (55)
T6. A search engine is a program that finds Web sites, Web pages, images, videos, news, and other information.
(57)
T7. A social networking Web site encourages members in its online community to share their interests, ideas,
stories, photos, music, and videos with other registered users. (63)
F8. A podcast is a collaborative Web site that allows users to add to, modify, or delete the Web site content via
their Web browser. (64)
T9. A chat room is a location on an Internet server that permits users to chat with each other. (71)
F10. Internet telephony is an online service in which users have written discussions. (73)
Multiple Choice Select the best answer. (See page numbers in parentheses.)
1. Although it is slow-speed technology, some homes and small businesses use _____ to connect to the Internet.
(51)
a. a satellite modem
b. a cable modem
c. DSL
d. dial-up access
2. AWi-Fi network uses _____ to provide Internet connections to wireless computers and devices. (52)
a. copper telephone lines
b. the cable television network
c. radio signals
d. a dish-shaped antenna
3. Many Web addresses begin with http, which is the _______. (56)
a. path
b. domain name
c. protocol
d. page name
4. A _____ is a specific type of online social network that enables members to share photos, music, and videos.
(63)
a. blog
b. wiki
c. podcast
d. media sharing Web site
5. A _______ is recorded audio stored on a Web site that can be downloaded to a computer or a portable media
player.
(64)
a. blog b. wiki
c. podcast
d. portal
6. _____ is a strategy designed to prevent illegal distribution of music and other digital content. (64)
a. A threaded discussion
b. Internet telephony
c. Digital rights management
d. Podcasting
7. In _______ e-commerce, customers purchase from other consumers. (68)
a. consumer-to-business
b. business-to-business
c. consumer-to-consumer
d. business-to-consumer
8. The ______ standard permits uploading and downloading of files on the Internet. (71)
a. FTP
b. newsgroup
c. message board
d. mailing list

Matching Match the terms with their definitions. (See page numbers in parentheses.)
1. hot spot (52)
2. video blog (62)
3. streaming (64)
4. e-mail address (70)
5. uploading (71)

2. a blog that contains video clips

3b. process of transferring data in a continuous and even flow
c. combination of a user name and a domain name that identifies an Internet user
5d. process of transferring documents, graphics, and other objects from your computer
to an Internet server
e. built-in connection to a related Web page or part of a Web page
1f. provide public Wi-Fi Internet connections to users with mobile computers or devices
CHAPTER3
True/False Mark T for True and F for False. (See page numbers in parentheses.)
F1. Open source software has restrictions from the copyright holder regarding modification of the software’s
internal instructions and redistribution of the software. (101)
F2. Public-domain software is available to the public for a fee. (101)
T3. The desktop is an on-screen work area that has a graphical user interface. (102)
T4. A menu contains a list of commands from which you make selections. (103)
5. Business software includes programs such as word processing, spreadsheet, and presentation graphics. (104)
T6. A font is a name assigned to a specific design of characters. (106)
F7. In a spreadsheet program, a formula performs calculations and displays the resulting value in a chart. (107)
8. Legal software assists in the preparation of legal documents and provides legal information to individuals,
families, and small businesses. (117)
T9. All communications software is considered to be application software. (120)
T10. Antivirus programs, personal firewalls, and file managers are all examples of utility programs. (121)

Multiple Choice Select the best answer. (See page numbers in parentheses.)
1. The title bar of a document window usually displays the document’s _______. (103)
a. file name
b. file size
c. file path d.
all of the above
2. A feature, called _______, allows users of word processingsoftware to type words continually without
pressing theENTER key at the end of each line. (105)
a. wordwrap
b. AutoCorrect
c. AutoFormat
d. clipboard
3. When using spreadsheet software, a function _______. (107)
a. depicts data in graphical form
b. changes certain values to reveal the effects of the changes
c. is a predefined formula that performs common
calculations
d. contains the formatting necessary for a specific
worksheet type
4. _______ combines application software such as word processing, spreadsheet, presentation graphics, and
other programs in a single, easy-to-use package. (110)
a. A software suite
b. Shareware
c. Packaged software
d. Custom software
5. _______ software provides a means for sharing, distributing, and searching through documents by converting
them into a format that can be viewed by any user. (111)
a. Database
b. Document management
c. Portable Document Format
d. Word processing
6. _______ helps home and small business users create newsletters, brochures, advertisements, postcards,
greeting cards, letterhead, business cards, banners, calendars, logos,
and Web pages. (117)
a. Blogware
b. Note taking software
c. A personal information manager
d. Personal DTP software
7. A(n) _______, which can be used to upload and download files with other computers and on the Internet, is
integrated in some operating systems. (120)
a. FTP program
b. e-mail program
c. Web browser
d. chat client
8. _______ is the delivery of education via some electronic method such as the Internet, networks, or
CDs/DVDs. (123)
a. A template
b. E-learning
c. Online help d. Distance learning

Matching Match the terms with their definitions. (See page numbers in parentheses.)
1. clipboard (106)
2. format (106)
3. note taking software (110)
4. document management
software (111)
5. PDF (111)

2a. change the appearance of a document

4b. provides a means for sharing, distributing, and searching through documents
5c. popular file format used by document management software to save converted documents
d. delivers applications to meet a specific business need
3e. enables users to enter typed text, handwritten comments, drawings, or sketches anywhere on a page
1f. temporary storage location that contains items cut from a document