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Enterprise Applications Workflow Business Process Management Enterprise Software Business

What is the best BPM Tool?

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ANSWER WIKI

1. DWKit

2. Metatask

3. Comidor

4. Zoho Creator

5. Appian

6. Pipefy

7. Process Street

8. Pega

9. ProcessMaker

10. Kissflow

11. Heflo

12. WorkflowGen

13. Promapp

14. Automate

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16. Signavio
17. Orgzit

18. Tallyfy

19. Gluu.biz

34 ANSWERS

Nigel Warren, I've worked in the BPM software industry since 2007 and previously
worked at SAP
Answered Jan 4, 2016

The best BPM tool?  ... Depends on what you're trying to achieve and who will actually create the
content or applications with the tool.

BPM tools fall into 2 broad camps.  (1) Business Process Analysis (BPA) tools - used to 'capture'
process descriptions - so that they can be understood and analyzed; and (2) Business Process
Management Suites (BPMS) - used to automate processes into working applications.

Most BPA and BPMS tools are aimed at a fairly technical audience, because most vendors have been
focussed on automation as the end goal.  So even BPA tools that purport to enable you to capture
process descriptions have mostly standardised on a process notation (format) called BPMN (Business
Process Modelling Notation).  If your goal is to automate a process, that's a good route to follow. 
However, if your goal is simply to capture and understand businesses processes, my view is that BPMN
is a bad choice.

Choosing a BPA Tool

As John Benfield commented earlier - Nimbus Control (now TIBCO Nimbus) really stood out from the
crowd - using a process notation called UPN (Universal Process Notation) see Universal Process
Notation (UPN) | Process Artisan   A simple notation that could be reliably adhered to by business folk
who have the responsibility to document how they work.  A notation that could be understood by all
employees at every level in the business.  And importantly Nimbus included the content management
features needed to "manage" process content as an important asset.  (Discussion, approval, version
control, periodic reviews, As-is and To-Be ... etc.)

The Nimbus product lives on - but it seems to be a low priority for TIBCO; they disbanded the dedicated
business unit that was responsible for the success that so many customers enjoyed. But a few
consulting companies still offer services around this product. For example see Roc Technologies -
Process Transformation  

The team that invented Nimbus will release a new freemium alternative to TIBCO Nimbus in 2016.  See
Q9 ELEMENTS Once this is available it will be well worth a look.

There are some light weight alternatives - See Skore Simple fast process design and analytics - they
provide
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trial.  But at $80 you like I might just decide to give it a try.

What is your question?


If BPMN is the right choice for you, then consider BizAgi  Business Process Management (BPMS) and
Workflow software Their BPMN Modeller is free.

I've not included ARIS in this list of BPA tools - as its overly complicated, expensive and really only
suits a technical audience. Nevertheless, that hasn't stopped thousands of IT departments licensing
this, and for years it has been regarded as the most powerful BPA specialist tool.  Just don't go down
this route unless your chosen audience is IT centric.

Choosing a BPMS

Its a crowded market, Appian, Pega, BizAgi are all credible players .  But be wary of the complexity
that these kinds of suites.  Often their deployment stalls due to the high cost of consulting, training,
etc.  If your chosen BPMS remains the carefully guarded property of just a few highly trained process IT
wonks, its not going to deliver the agility that all BPMS vendors promise in their sales pitch.

Consider a Low-code approach

There's a new category of software that's well worth considering if you're intent on automating business
processes.  Low-code Development Platforms.  There are a handful of vendors that offer less
technical ways to rapidly prototype, test and deploy process orientated applications.  If you Google
Low-code and BPM you'll find a bunch of articles and products worth considering.  Or watch this
interview What is Low-code?   with Clay Richardson of Forrester.  Clay heads up Forrester's BPM and
Low-code research team.  I interviewed him in mid 2015.

The reason I'd advocate taking a Low-code approach, is that by reducing the complexity and learning
curve that's normally associated with a full-spec BPMS; you can involve a wider variety of employees in
building applications.  Yes, you need to wrap some governance and guide-rails around this kind of
approach - but if you get this right, you can really unlock the creativity of people that understand how
things need to work, rather than being overly reliant of IT specialists - which results in IT queues and
stagnation rather than the agility that BPM should promise.

For more on this topic see my column on Process Excellence Network - Low-code Corner on PEX-
Network  

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OTHER ANSWERS

Maria Kelesidou, studied Economics at University of Ioannina


Answered Jun 14, 2017

I have tested quite a few tools and from my experience, I understood that finding the best one out of
hundreds takes time and these days time costs! I will suggest you three software which I found game
changing and worth your attention!

Zoho creator

( + ) Unlimited Applications, Reports and HTML Pages, Invoicing, Google Apps and Recruit Tasks,
Workflows, Zoho CRM ( Subform, Zoho CRM, Google Apps) and multi-Language support. Script builder
and Quick App Builder

( - ) 10,000 /user records, 2 GB /user storage, 500 /month or 50 /user /month (Whichever is higher)
schedules,

https://www.zoho.com

Comidor

( + ) Workflow Designer(BPMN 2.0) and Customized user fields and forms, Process Dashboards with
charts and metrics, Gantt Chart, Resources utilization and Tasks, Notifications system, Templates,
Process Scheduling with repetition options and tasks. Unlimited Chat and email integration.
 Still have a question? Ask your own!
(What
- ) Limitation
is your in integrations and no forum (but tutorials and help center available)
question?
Comidor

Process Street

( + )Unlimited templates and checklists, guests and scheduled checklists. Zapier and Yammer
Integrations, user groups, gradual permissions control, template versioning and API access.

( - ) No workflow designer (only checklists), no collaboration - only with integrations, No Gantt Chart
and KanBan board

https://www.process.st

My last advice is to check both three options and choose the one which suits you the best!

Use the free trial period and ask for help from the support team. Focus on what you need and what
each tool offer. If you are out of time, I would suggest you to check Comidor for sure, its a clear 10!

Hope this will help you!

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