At Geocomp Systems, customers
Our experienced support staff consists of surveyors
are the most important part of
our business. That’s why we believe
high-quality after-sales support is
just as important as developing
strong product features.
Geocomp Systems Customer Care Membership
helps you use Terramodel®, Paydirt®, Geocomp,
GeoNav and iWitness to the full, increasing your
productivity.
We help you succeed
Customer Care Membership helps you succeed
with your software.
To contact our support services, you can:
• call 03 9877 8400 (toll-free 1800 800 754),
• fax 03 9877 8411, or
• email support@geocomp.com.au.
International clients call +613 9877 8400
or fax +613 9877 8411.
You can also read our website
www.geocomp.com.au for news,
tips on getting the most out of the software,
documentation, updates and links.
Stay on top of the latest technology
Normally several updates are released during
the year, each containing new features and
product enhancements. As a member of our
Customer Care Program, you’ll receive all
software updates automatically. Best of all,
there is no additional cost to you. This means
you can keep your system current— it’s all
covered in your yearly support fee.
Professional assistance Protect your technology investment
At Geocomp Systems, we believe that your
and civil engineers who have many years experience knowledge of the software is just as important as
in design and construction and who have used our ours. Land survey, quantity computation and
solutions in the field. So when they assist you, you’re design technology can represent a major
working with professionals who understand your investment. The return on that investment is the
business and whose aim it is to ensure your success. competitive edge that you gain through higher
productivity.
Technical support Smart buyers realise that a major part of that
the way you’ve always wanted it investment is in the time it takes their employees
to become proficient with the system. This is
why we recommend that customers take
advantage of the specialized instruction classes
♦ Calls are returned on
the same business day,
available for Terramodel, Geocomp, GeoNav or
Paydirt. See www.geocomp.com.au/training/ for
usually within 60 minutes
our current training schedule.
♦ Skilled surveyors and engineers
Australian Achiever Award
to meet your needs
for Customer Satisfaction 2004
Have you ever called a support number and
♦ Keep up with the latest
waited hours, even days for a response? And,
software releases
when that response came, did the person on the
other end understand the software but not your
♦ E-mail support saves you
business?
time and money
Our fast response times help to keep your
projects on schedule. We aim to respond to your
call during business hours within 30 minutes.
Software is a service business
Successful use of mission-critical software
requires a close and continuing relationship
between users and software vendors.
Our Customer Care Membership provides that
link. We’re here to do whatever is necessary to
ensure your success with our products.
Customer Care Membership
will save you time and money.
Call 1800 800 754 to find out more.
 Customer Care
Membership
In 2004, Geocomp Systems received
an Australian Achiever Award for
Customer Satisfaction as assessed
by our customers.

Terramodel®
Geocomp
“ Th e a ss i st ance gi ven … GeoNav
h as be en in val uab l e … GeoCalc
We are o nl y t oo g lad t o Paydirt®
rec omm en d t ha t our st ude nt s iWitness
cal l Ge oc omp fo r any
ass ista n ce in th is fi e ld.”

Gary Thom as
Lecturer,
S ports Turf Management
1800 800 754
www.geocomp.com.au
Norther n Metropolitan
In sti tute o f TAF E 2–6 Albert Street, Blackburn 3130 Australia
Tel: +61 3 9877 8400 Fax: +61 3 9877 8411
Me lbou rne, Au stralia Email: support@geocomp.com.au
Web site: www.geocomp.com.au