Dianna D.

Henderson
Lancaster, New York, 14086 Cell: (716) 359-0263 Email: champions@mail.com

PROFESSIONAL SUMMARY:
Professional with diverse work experience in leadership facilitation, managed collaboration network
with diversity training and used analytical skills implementing policies changes, and strategically
directed teams in transformational leadership development. Honorably discharged veteran.

QUALIFICATIONS:

• Program Management • Experience building strong relationships • Detailed Oriented

• Organized • Facilitation skills • Strategic Planning

PROFESSIONAL EXPERIENCE:

Baker Victory Services – Lackawanna, New York

Bridges to Health Care Integrator & Preventive Case Worker 02/2007- Present
 Organized strategies were executed at 100% rate using methods to improve operations and
performance with staff.
 Implemented strategic changes in organizational and cultural changes of leadership alignment
through diversity instructions
 Strategically coordinated services for children at risk and in foster care
 Collaborated by building strong leadership team through supervision
 Directed and supported comprehensive advocacy services
 Strengthened families through assessment comprehensive plans of management strategies
 Educated with empowerment skills in bridging the gap for families
 Leadership management and diversity coach

Dare 2 Dream – Buffalo, New York

Founder and CEO 02/2000-12/2007
 Designed and implemented programs to increase talent operating models and platforms to
maximize the value of youth served in development at 80% to 100% success rate
 Used data and analytics to deliver strategic changes in the organization to adopt solutions that
enable the success of the organization’s transformational goals
 Served youth and adults at risk providing leadership strategies and life skill tools
 Created a collaboration network in bridging the gap structurally within the community-at-large
 Trained staff in facilitation of successful objectives in tracking progress through services

Office of Children & Family Services – Buffalo, New York

District Manager 01/1998-01/2000
 Program Management $1Million budget
 Managed eight county sub-offices in Western New York with no turn overs within 2 years
 Partnered with business leaders to align strategies in addressing human factors affecting the
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 organization’s ability to reach transformational objectives.
 Supervised staff and led one of the top offices in Western New York
 Implemented governmental and federal policies to ensure compliance success

Erie Community College – Buffalo, New York

Counselor/Assistant Professor 01/1997-12/1998
 Maintained an average rate of 90% graduates within 2 years
 Worked with at risk adults to develop employment plans
 Placed in diverse employment sites with a coaching success rate of 100%
 Developed and administer assessment skills for employability readiness
 Supervise and trained adults for transitional success
 Developed career plans for the methodology of accomplishing objectives

Congressional 30th District 01/1995-12/1997

Community Liaison Representative
 Supervised and managed community-at-large public affairs for congressional representative
 Performed role of liaison representative and coach; provided input and guidance into the
legislation and policies; actively participated in community initiatives; and provided leadership
and support in the community.
 Building strong relationships with the community

MILITARY EXPERIENCE:

United States Army

Honorable Discharge

EDUCATION:

Master of Arts in Transformational Leadership, Northeastern Seminary 06/2015

Bachelor of Science in Human Services, Medaille College 05/1989