C. It is a universal philosophy
B.Social factors
C. Economic conditions
C. Legal Rule
D. Legal Act
5: The elements of management system in quality environment of TQM is
A.Method and procedure
B.Process
C. Focus
6: If you believe in making decisions for the good of most people, you can be described as
following which school of thought?
A.utilitarianism
B.teleology
C. deontology
D.egoism
8: Corporate social responsibility that extends beyond legal mandates can help meet societal
expectations in the absence of
A.Statutory devices
B.Social tool
D.Science tool
C. The mental contents of the good person are called moral and ethical values
5. Planning
1 2 3 4
3 4 2 1
3 1 2 4
1 4 3 2
1 4 3 2
1 2 3 4
3 1 4 2
1 3 2 4
12: According to the concept of moral intensity, a worker is most likely to behave ethically and
legally when
A.a manager observes his or her behavior closely
16: Which of the following does not contribute to the development of a manager's standard of
ethics?
A.competitor behaviours
D.environmental situations
B.Planning skills
C. Optimising
B.Principle of humanity
C. Principle of autonomy
D.Principle of dissatisfaction
19: Milton Friedman stated his belief that 'there is only one social responsibility' for a company
to use its resources to
A.give as much to charitable causes as possible
B.ensure employment
20: The national Society of Professional Engineers had a code, which requires professionals to
A.Dissociate themselves from organizations that are of a questionable character
21: The business community's aversion to binding international legal standards governing
corporate operations contrasts with its strong advocacy of international law commitments
applied to the obligation of governments towards
A.Banks
C. Suppliers
D.Foreign investors
5. Marketing
1 3 2 4
4 3 2 1
1 2 3 4
1 4 3 2
24: Which of the following statements about ethical standards are TRUE?
A.The upper limits of ethical standards are set by individual standards
B.The laws of economically developed countries generally define the lowest common
denominator of acceptable behaviour
26: "Ethics deals with the right actions of individuals." Who said?
A.Peter F. Drucker
B.C. S. Rao
C. J. R. Betty
D.D. C. Zahe
27: An organisation's obligation to act to protect and improve society's welfare as well as its own
interests is referred to as
A.organisational social responsibility
C. corporate obligation
D.business ethics
28: The social demands and expectations of organisations can be assessed by all of the following
except
A.social planning
B.social forecasting
C. social scanning
D.social audits
29: Corporate contributions for charitable and social responsibility purposes is called
A.corporate philanthropy
B.corporate charities
C. corporate donations
D.corporate discretionaries
30: Which is the monitor results of TQM?
A.Compare with rivals
B.Evaluate results
31: Human and ethical values or qualities such as courage, vision, social awareness,
fearlessness, integrity, pure and clear mind, truth etc., are subjective subtle and
A.Intangible concepts
B.Subjective approach
C. Tangible concepts
D.System
A.High Risk
B.Low Risk
33: Managers today are usually quite sensitive to issues of social responsibility and
ethical behaviour because of __________.
A.interest groups
C. media coverage
B.Value relate to the internal domain of business i.e., interactions with employees,
customers, suppliers, creditors, public, etc
35: In between the corporate extremes of working solely for the interests of
stockholders and working to solve social problems is the position of being
______________.
A.socially reactive
B.environmentally sensitive
C. professionally committed
D.ecologically proactive
5. Costing
1 2 3 4
1 4 3 2
C. (A) (B) (C) (D)
3 1 4 2
3 1 2 4
C. moral obligation
38:Which one of the following questions is not asked in six-question ethics test?
A.How does it smell?
C. Principle of Satisfaction
40: "Corporate planning is the continuous process of making present entrepreneurial decisions
systematically and with the best possible knowledge of their futurity." Who said?
A.McCanathen
B.Peter F. Drucker
C. Hussey
D.J. R. Betty
B.Suppliers
C. Professional institutions
42: A teleological approach to business ethics proposes that the guiding principle should be
A.Practice
B.People
C. Purpose
D.Power
B.Objective phenomena
C. Power
D.Tangible items
B.Government policies
C. Public awareness
B.Business should be expected to take the long term view and perform socially
responsible actions that might primarily reduce profits in the short run but are in the
ultimate interest of the company in the long run
1 2 3 4
4 3 1 2
3 2 1 4
2 3 4 1
49:In Carroll's model, a company with a(an) _____________ philosophy will put in the extra effort to
fulfill discretionary responsibilities, whereas a company with a(an) _____________ philosophy will
not be concerned beyond its legal responsibilities.
A.activist; economic
B.proactive; economic
C. defensive; activist
D.defensive; proactive
50: A Company is an ethically centered production manager so the will ship a product
A.only after all its problems have been eliminated
B.only if the shipping people use packing material that does not harm the environment
B.charitable deductions are automatically deducted from pay without the consent of
employees
C. the company has not been convicted of ethical violations for five consecutive years
52: Which principle suggests that a businessman should be guided by the 'service
motto' in all his acts and decisions?
A.Principle of Aspirit of Service
B.Principle of Expectations
D.Principle of Autonomy
B.Corporate responsibility
C. Budget
D.Business status
B.caretaker
C. legal
D.ethical
56: The Indian ethos is for the individual self to become aware, develop and contribute social
welfare by linking yourself to the
A.Customs
B.Business
D.Society
C. Government in the country has enacted various laws, rule and regulations under the
provisions of which the business is bound to act honestly
B.Holistic approach indicating unity between the Divine, Individual Self and the
Universe
C. Immense potential energy and talents for perfection as human being has the spirit
within his heart
60: The concept of international social responsibility is the expectation that MNCs concern
themselves about ______________ effects of their decisions regarding activities in other countries.
A.philosophical
B.competitive
C. environmental
(A) Do not deceive or cheat the customers by selling substandard or defective products by under
measurement or any other means.
List-II (Example)
2. Textile merchants in general clear the defective stock under the guise of discounts.
3. Management of theatres sell the tickets for higher prices during the initial days of release of a
film started by a crazy hero and heroine.
2 3 4 1
4 3 2 1
2 4 3 1
62: Global corporate culture involves an integration of _____________ in which firms currently
operate.
A.business environments
B.ecological environments
C. profit environments
D.technical environments
64: Corporate social responsibility has three components according to professors Basu and
Palazzo:
A.cognitive, linguistic, and cognitive
1 2 3 4 5 6 7 8 9 10
C D D A D A D A D C
11 12 13 14 15 16 17 18 19 20
D D A B D A D D D D
21 22 23 24 25 26 27 28 29 30
D D D D C A A A A D
31 32 33 34 35 36 37 38 39 40
A A D D A A C C D B
41 42 43 44 45 46 47 48 49 50
D C B D D C D B D A
51 52 53 54 55 56 57 58 59 60
D A A B B A D D D D
61 62 63 64
A A D A