Your assessor may wish to ask you some questions relating to this activity. Ensure that they are recorded and remember to sign and date the bottom
of these sheets.
Date of Activity:____________________________
201.1.2 Explain how effective communication affects all aspects of own work
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1.2
1
201.1.3 Explain why it is important to observe an individual’s reactions when communicating with
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1.3
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Explain why it is important to find out an individual’s communication and language needs,
2.1
wishes and preferences.
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2.2 Describe a range of communication methods
2
201.3.1 Identify barriers to communication
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3.1
3
201.3.4 Identify sources of information and support or services to enable more effective
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3.4
4
201.4.3 Describe situations where information normally considered to be confidential might need to
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4.3
The evidence recorded above has been judged as valid, reliable and authentic. It will be considered as part of the overall evidence required for this
unit.