REVERSE LOGISTICS

Politeknik APP Jakarta, 2017

Pertemuan ke-1
Perkuliahan : Kehadiran Minimal 70%

Penilaian

Absensi : 5%

Tugas/Kuis : 25 %

UTS : 30 %

UAS : 40 %
A : ≥ 80
B : 68-79
C : 56-67
D : 45-55
E : < 45

Kontrak Perkuliahan
1. Badenhorst, Amanda. 2013. A Best Practice Framework In Reverse
Logistics. Research University of South Africa.

2. Blumberg, Donald F. 2005. Introduction to Management of Reverse

Logistics and Closed Loop Supply Chain Processes. New York:
CRC Press

3. Rogers and Tibben-Lembke.1998.Going Backwards: Reverse

Logistics Trends and Practices.USA:Reverse Logistics Executive
Council.

4. De Brito, Marisa P. 2003. Managing Reverse Logistics or

Reversing Logistics Management. ERIM Research

REFERENSI
Review
 • 1980s: movement of material against the
primary flow
• 1990s: recapturing value or proper
disposal
• 2000s: saving money and environmental
resources

• Drivers:
 Economic
 Corporate citizenship
 Legislation

Introduction Reverse Logistics

 Logistics (Forward)
“Process of planning, implementing and controlling the efficient, cost-effective flow of
raw materials, in-process inventory, finished goods and related information from the
point of origin to the point of consumption for the purpose of conforming to customer
requirements”
- Council of Logistics, 1988 -

 Reverse Logistics
“Process of planning, implementing and controlling the efficient, cost-effective flow of
raw materials, in-process inventory, finished goods and related information from the
point of consumption to the point of origin for the purpose of recapturing value or
proper disposal”
- Rogers and Tibben-Lembke -
“Reverse logistics costs in the United States are estimated to be approximately 4% of
total U.S. logistics costs”
- ROGERS, D., Reverse Logistics Challenges, 2002 -
- Roughly $47 billions in 2006

“The Center for Logistics Management at the University of Nevada conservatively

estimates that 6% of all goods may be returned, but concedes that the true number
may be closer to 8%”
- MOORE, R., Reverse logistics:
The least used differentiator, 2006.

Size of RL
 Sumber: Rogers and Tibben-Lembke

Sample Return Percentage

Sumber: James R Stock

RL Representation
Barrier Percentage
Importance of reverse logistics relative to other issues 39.2 %
Company policies 35.0 %
Lack of systems 34.3 %
Competitive issues 33.7 %
Management inattention 26.8 %
Financial resources 19.0 %
Personnel resources 19.0 %
Legal issues 14.1 %
Sumber: Rogers and Tibben-Lembke

Barriers To RL
• Closed-loop Supply Chain

• Reverse Supply Chain

• Green Logistics

• Return Management

Related Concept of RL
Reverse logistics is not simply a matter of “driving
the truck the opposite way”.