1. OBJECTIVE
Explaining how to conduct computer maintenance in order to prevent software /
database and hardware crash.
2. SCOPE
This procedure covered all network computer system linked computer in PT. Yokogawa
Indonesia
3. DEFINITION
3.1. MIS : Management of Information System
4. DETAILED PROCEDURE
4.1. HARDWARE
4.1.1. Each employee have the right to using computer based on applied rules and
regulation and acknowledge by MIS Dept.
4.1.2. All computer hardware with its accessories which bought by company is
company property and listed in company asset list with acknowledge by MIS
Dept.
4.1.3. All computer hardware and accessories purchase should be acknowledge and
get approval from MIS Dept.
4.1.4. Each employee has responsibility to maintain his / her computer in good
function and keep in a safe place when not used.
4.1.5. All computer hardware and accessories has been register and tagging.
4.1.6. All computer hardware and accessories not allowed modifying or changing
without approval and acknowledgement from MIS Dept.
4.1.7. Each computer hardware repairing must be conduct by MIS Dept.
4.1.8. If any computer hardware damage, the user should be report to MIS Dept.
soonest to get repaired.
4.1.9. User has responsibility on hardware damage or lost which used on non-
business related.
4.1.10. If any hardware lost, the user should report to MIS dept. soonest after the
incident. It should refer to Lost Item Form – YMISF008 (attachment 5.8).
4.1.11. The temperature and humidity set point in data center has been determined
to ensure that data center environment provides optimal conditions for
server operation. Set point : temperature 20 oC, humidity 55%.
4.2. SOFTWARE
4.2.1. Each employee have the right to using computer based on applied rules and
regulation and acknowledge by MIS Dept. It should refer to the Computer
Check sheet Form-YMISF004 (attachment 5.4)
4.2.2. All computer software with its accessories which bought by company is
company property and listed in company asset list with acknowledge by MIS
Dept. It should refer to software Receipt Form – YMISF006 (attachment 5.6)
4.2.3. All computer software and accessories purchase should be acknowledge and
get approval from MIS Dept.
4.2.4. Each employee have responsibility to maintain his / her computer and in
good function.
4.2.5. All computer software and accessories not allowed modifying or changing
without approval and acknowledgement from MIS Dept.
4.2.6. Each computer software repairing must be conduct by MIS Dept.
4.2.7. If any computer software damage, the user should be report to MIS Dept.
soonest to get repaired.
4.2.8. Antivirus software must be installed in each computer in order to protect
each computer influence by virus and ensure that anti-virus software has
been installed and up to date.
4.2.9. For important data’s which not stored in hard copy file should have back up
data.
5. ATTACHMENT:
5.1. YMISF001 (Company Facility)
5.2. YMIS0002 (User Account)
5.3. YMISF003 (Application Access)
5.4. YMISF004 (Computer Check Sheet)
5.5. YMISF005 (Internet Access)
5.6. YMISF006 (Software Receipt)
5.7. YMISF007 (Server Folder)
5.8. YMISF008 (Lost Item)