36(2) 223–270
Transformational © The Author(s) 2011
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DOI: 10.1177/1059601111401017
Performance Across http://gom.sagepub.com
Abstract
Although transformational leadership has been studied extensively, the
magnitude of the relationship between transformational leadership and follower
performance across criterion types and levels of analysis remains unclear. Based
on 117 independent samples over 113 primary studies, the current meta-
analytic study showed that transformational leadership was positively related
to individual-level follower performance across criterion types, with a stronger
relationship for contextual performance than for task performance across
most study settings. In addition, transformational leadership was positively
related to performance at the team and organization levels. Moreover, both
meta-analytic regression and relative importance analyses consistently showed
that transformational leadership had an augmentation effect over transactional
leadership (contingent reward) in predicting individual-level contextual
performance and team-level performance. Contrary to our expectation,
however, no augmentation effect of transformational leadership over contingent
reward was found in predicting individual-level task performance. Instead,
1
University of Iowa, Iowa City
2
Virginia Commonwealth University, Richmond
Corresponding Author:
Gang Wang, Department of Management and Organizations, University of Iowa,
John Pappajohn Business Building, W252, PBB, Iowa City, IA 52242-1994
Email: gang-wang@uiowa.edu
224 Group & Organization Management 36(2)
Keywords
transformational leadership, meta-analysis, performance
225
Table 1. (continued)
226
Comparison between previous
_ −̂
Variable k N r ρ Source meta-analyses and the present study
Follower behavioral outcome
Follower individual-level 62 16,809 .22 .25 Present study Present estimate of the meta-analytic
performance correlation between transformational
leadership and follower individual-level
performance is based on a much larger
number of primary studies in which
performance measures were non-self-
reported.
Follower task performance 31 7,016 .19 .21 Present study NA
Follower contextual 28 7,970 .26 .30 Present study NA
performance
Follower creative 14 3,728 .19 .21 Present study NA
performance
Leader outcomes
Leader effectiveness 23 5,577 .68 .74 DeGroot et al. (2000) NA
18 7,262 .43 .50 Dumdum et al. (2002) NA
27 5,415 — .64 Judge and Piccolo (2004) NA
10 1,524 .68 .78 Fuller et al. (1996) NA
47 6,485 .62 .71 Lowe, Kroeck, and NA
Sivasubramaniam (1996)
Leader job performance 13 2,126 — .27 Judge and Piccolo (2004) NA
Supraindividual-level outcomes
Overall performance 27 4,611 0.39 0.45 Fuller et al. (1996) No distinction between follower, team,
and organization performance ratings;
No distinction among specific job
performance dimension at each level.
(continued)
Table 1. (continued)
Comparison between previous
_ −̂
Variable k N r ρ Source meta-analyses and the present study
Group or organizational 41 6,197 — .26 Judge and Piccolo (2004) Group and organization performance
performance were lumped together as the same
criterion.
Team performance 7 432 .42 .49 DeGroot et al. (2000) This estimate was based on a limited
number of primary studies, and the
sources of performance measure were
unclear.
Team-level performance 34 2,830 .24 .33 Present study Present study distinguishes group
Organizational-level 27 2,408 .19 .27 Present study performance from organizational
performance performance and is based on sufficient
number of primary studies in which all
performance measures are either non-
self-reported or objective.
_ −̂ = estimated corrected mean
Note: k = number of correlations; N = combined sample size; r = sample-size weighted mean uncorrected correlation; ρ
correlation; NA = not applicable.
227
228 Group & Organization Management 36(2)
Hypotheses
Transformational Leadership
and Follower Performance at the Individual Level
According to Bass (1985), transformational leaders exhibit four primary
behaviors. First, through the behavior of inspirational motivation, transforma-
tional leaders develop and articulate a shared vision and high expectations that
are motivating, inspiring, and challenging. Second, transformational leaders
exhibit the behavior of idealized influence, serving as a role model by acting
in ways that are consistent with the articulated vision. Third, transformational
leaders intellectually stimulate their followers to challenge existing assump-
tions and solicit followers’ suggestions and ideas. Finally, through the behavior
of individualized consideration, transformational leaders attend to the needs
of their followers and treat each follower as a unique individual, thereby foster-
ing feelings of trust in and satisfaction with the leader (Podsakoff, MacKenzie,
Moorman, & Fetter, 1990). Taken together, these transformational leadership
behaviors are expected to motivate followers to perform at higher levels.
Although theory suggests that transformational leaders motivate individuals
to achieve higher levels of performance (Bass, 1985), this relationship may
differ across specific performance criteria. Transformational leadership has
been theoretically and empirically linked with task performance (i.e., in-role
performance, focal performance), contextual performance (i.e., extrarole per-
formance, organizational citizenship behavior), and creative performance
(e.g., Gong, Huang, & Farh, 2008; Shin & Zhou, 2007). Therefore, the pres-
ent study investigates transformational leadership as it relates to these three
performance criteria.
Task performance refers to work behaviors that are stipulated by a formal
job description (Borman & Motowidlo, 1993; Harrison, Newman, & Roth,
2006). Transformational leaders enable and motivate their followers to fulfill
their assigned job duties in a number of ways. First, transformational leaders
link followers’ work roles to a compelling vision of the future of the organiza-
tion, causing followers of transformational leaders to view their work as more
meaningful and significant and thus increasing its intrinsic motivating poten-
tial (Bono & Judge, 2003; Zhu, Avolio, & Walumbwa, 2009). In addition,
transformational leaders instill in their followers a belief that they can achieve
the goals that are set for them (Shamir et al., 1993), and these increased levels
of self-efficacy positively affect performance (Bandura, 1986). Finally, trans-
formational leaders serve as effective coaches and mentors to their followers,
providing them with the support and tools that they need to accomplish their
jobs (e.g., Howell & Hall-Merenda, 1999). For these reasons, research studies
Wang et al. 231
Method
Literature Search
Inclusion Criteria
Primary studies had to meet the following criteria to be included in the meta-
analysis. First, we focused on samples of adults working in organizational
settings. Second, we only included studies in which study participants were
direct leader–follower dyads and leadership was naturally occurring under
field conditions (i.e., not experimentally manipulated). Third, we included
studies measuring transformational or transactional leadership and one or
more of the following non-self-report performance criteria: task, contextual,
and creative performance at individual, team, or organizational levels. Stud-
ies based on self-report performance measures were not included because of
concerns about common source bias (Podsakoff, MacKenzie, Lee, & Podsa-
koff, 2003) as well as potential self-enhancement biases in self-report
performance measures. Finally, studies without the statistical information
needed to calculate the correlations among the variables were excluded. It is
noteworthy that we did not focus on transformational leadership that was
measured by any particular scale, such as The Multifactor Leadership
Questionnaire (MLQ; Bass & Avolio, 1995). We think it is methodologi-
cally and theoretically important to include transformational leadership
measured with different scales to triangulate the generalizability of findings
in this study. We did not discriminate against either survey or experimental
design. However, as few experimental studies were conducted using field
samples (working adults), our second inclusion criterion may have unin-
tendedly excluded studies based on experimental designs using undergrads.
As a result, a total of 113 primary studies with 117 independent samples,
including 78 published articles and 35 unpublished doctoral dissertations and
working papers, met the inclusion criteria and were included in the
meta-analysis.
238 Group & Organization Management 36(2)
Coding of Information
Information needed to test our hypotheses and potential moderators was
coded from each study. Effect sizes (e.g., Pearson correlations), sample
sizes, reliability coefficients, and moderator information (e.g., study setting,
leader level) were coded. It should be noted that for individual-level out-
comes, the sample size referred to the number of followers; for team or
organizational level outcomes, the sample size referred to the number of
teams or organizations.
For moderator analyses, study setting was coded as private if studies were
conducted in for-profit organizations (e.g., Fortune 500 companies) or as
public if studies were conducted in not-for-profit organizations (e.g., government
agencies, colleges, military). Leader level (position) was coded as supervisory
level (e.g., first-line managers) and mid- or upper level (e.g., CEOs, execu-
tives) according to the information provided in the method section. Geographic
regions or countries where studies were conducted were recorded. Studies
were coded as cross-sectional if variables of interest were measured at the
same period. Studies were coded as longitudinal when criteria were mea-
sured after leadership variables. Published and in press studies were coded
as published, whereas unpublished dissertations, conference papers, and
working papers were coded as unpublished. Finally, survey instruments that
were used to measure leadership variables were also coded into two catego-
ries: Bass and his associates’ (e.g., MLQ-Form 5X short; Bass & Avolio,
1995) and all the others’ (e.g., Transformational Leadership Inventory
[TLI]; Podsakoff et al., 1990).
The coding process was very straightforward and needed a few subjective
judgments. Nevertheless, to maximize coding accuracy, the first two authors
independently coded included studies and compared their coding results.
The agreement rate was 93%. Most of the discrepancies revolved around sub-
jective judgments and were resolved through discussion. The remaining dis-
crepancies were clerical errors, which were corrected with reference to
original studies.
Measurements of Variable
Independent variables. The majority of leadership variables (i.e., transfor-
mational leadership, charismatic leadership, contingent reward, management-
by-exception [MBE]-active, MBE-passive) were measured with various
forms of MLQ by Bass and his associates (e.g., Bass & Avolio, 1995) across
levels of analysis. Specifically, for individual-level relationships, 48 (or 77%)
Wang et al. 239
studies), Williams and Anderson’s (1991) scale (four studies), and Lee and
Allen’s (2002) scale (two studies). Supervisors assessed their direct reports’
creative behavior in all but one study. Scales by George and Zhou (2001)
and Welbourne, Johnson, and Erez (1998) were most frequently used (three
studies each), followed by Oldham and Cummings’ (1996) scale (two stud-
ies) and Tierney, Farmer, and Graen’s (1999) scale (two studies). Team
performance was objectively measured in 15 out of the 34 studies.4 External
leaders, team leaders, or external experts (Bass et al., 2003) assessed team
performance in the remaining 19 studies. No any particular scale was used
more than twice. Organizational performance was objectively evaluated in
all studies. Performance indices such as productivity, return of asset, and
outputs of patents were used as indicators of organizational performance.
Meta-Analytic Techniques
We estimated the true-score correlations of transformational leadership and
follower performance using Hunter and Schmidt’s (2004) psychometric
random-effects meta-analysis methods. We corrected each effect size (corre-
lation) for measurement error in both variables using reliability coefficients
reported in the original study to be comparable with prior meta-analyses. For
meta-analytic calculations, we used the Hunter-Schmidt meta-analysis pack-
age program (VG6 Module–individual correction methods for correlations;
Schmidt & Le, 2004).
Psychometric corrections for measurement error are very important
because this study attempt to estimate “true-score” (construct-level)
relationships across levels of analysis. Internal consistency reliability
(alpha) coefficients for both variables were used for individual-level
relationships and in few cases where a selected score model was used for
team- and organizational-level relationships (e.g., CEO perceptions of
transformational leadership at the organizational level; Garcia-Morales,
Matias-Reche, & Hurtado-Torres, 2008; Rogers, 2001). Since alpha coef-
ficients do not capture transient error and scale-specific (rater-specific)
error, they overestimate reliability and thus cause underestimates of true
score relationships (Le, Schmidt, & Putka, 2009). Nonetheless, we used
alpha coefficients to be directly comparable with previous meta-analyses
(e.g., Judge & Piccolo, 2004). ICC(2) as a reliability estimate for the aggre-
gate group or organizational mean scores (when a direct-consensus compo-
sition model [Chan, 1998] used for either transformational leadership or
performance for team and organizational level relationships) were used.
Relatedly, Whitman, Van Rooy, and Viswesvaran (2010) wrote that “ICC(2)
Wang et al. 241
Results
As shown in Table 2, transformational leadership is positively related to indi-
vidual follower performance across job performance criterion types (−̂ρ = .25).
The 95% confidence interval (CI) and 80% credibility interval (CV) do not
include zero, which suggests that the overall validity estimate of transforma-
tional leadership for follower individual-level performance is distinguishable
from zero and is generalizable in most situations, respectively. More specifi-
cally, it was found that transformational leadership has positive relationships
with follower task (−̂ρ = .21), contextual (−̂
ρ = .30), and creative performance
−̂
(ρ = .21). Similarly, the 95% CIs and the 80% CVs for these performance
criteria do not include zero. These results are consistent with Hypothesis 1.
Apart from the three specific performance criteria tested as part of Hypothe-
sis 1, some studies did not distinguish individual-level performance criteria
from each other but focused on the relationship between transformational
leadership and follower overall or general job performance. Not surprisingly,
Table 2 shows that transformational leadership was also positively related
to follower general job performance (−̂ρ = .18), with the 95% CI and 80% CV
excluding zero. Finally, as shown in Table 3, transformational leadership was
positively related to individual follower job performance and its two major
dimensions—that is, task and contextual performance—across moderators,
including study setting, leader level, geographical region, research design,
publication status, and leadership scale. None of the 95% CIs for these mod-
erators includes zero. Furthermore, given that the 95% CIs of the mean effect
sizes under each prescribed moderator overlap substantially with each other,
the relationships of transformational leadership with individual follower
performance were not moderated by these situational and methodological
variables.
Findings in Table 2 also support Hypothesis 2, in which we posited that
transformational leadership is more strongly related to follower contextual
performance than to follower task performance. The corrected mean correla-
tion for follower contextual performance (−̂ρ = .30; 95% CI = .26, .34; 80%
CV = .18, .42) is 34% greater than that for follower task performance (ρ−̂ =
.21; 95% CI = .16, .26; 80% CV = .03, .38). We note that there is a very slight
overlap between the 95% CIs for these two performance criteria, indicating
that the two corrected mean correlations are considerably, though not fully,
different. However, because the two corrected mean correlations for task and
contextual performance were not based on completely independent samples,
we conducted the Hotelling-Williams Test, which compares two dependent
correlations (Judge & Piccolo, 2004, p. 759; Steiger, 1980). To use this test,
Wang et al. 243
we first calculated the corrected mean correlation between task and contex-
tual
_
performance among the dependent samples, which was found to be .69
( r = .60; k = 19). The results of the Hotelling-Williams Test revealed that the
corrected mean correlation of transformational leadership with contextual
performance, when controlled for statistical dependence, would be higher than
that of transformational leadership with task performance as hypothesized in a
Table 3. Moderator Analyses for the Relationship of Transformational Leadership and Individual-Level Follower Performance
244
_
Study moderator k N r −̂
ρ SDr 80% CVr 95% CI ρ−̂
Study setting
Private Total 53 15,133 .21 .24 .12 .09 .40 .21 .28
Task 28 6,444 .19 .21 .13 .04 .38 .15 .26
Contextual 21 6,761 .26 .30 .09 .18 .42 .25 .34
Public Total 7 1,315 .25 .28 .00 .28 .28 .23 .33
Task 2 424 .28 .30 .05 .24 .36 .19 .41
Contextual 4 704 .26 .29 .00 .29 .29 .22 .35
Leader level
Supervisory Total 45 10,470 .22 .26 .13 .10 .42 .22 .30
Task 23 4,644 .17 .19 .16 –.01 .39 .12 .26
Contextual 19 4,442 .28 .32 .12 .17 .47 .26 .38
Mid- or upper-level Total 10 2,585 .17 .19 .07 .09 .28 .13 .25
Task 4 610 .21 .22 .10 .09 .35 .10 .35
Contextual 2 292 .25 .28 .02 .25 .31 .17 .39
Geographic region
North America Total 37 10,257 .22 .24 .12 .09 .40 .20 .29
Task 19 4,730 .17 .19 .12 .03 .34 .13 .25
Contextual 18 5,768 .25 .29 .06 .21 .37 .25 .33
East Asia Total 16 4,605 .20 .23 .04 .18 .28 .19 .26
Task 6 1,312 .15 .16 .06 .08 .24 .09 .23
Contextual 5 921 .25 .29 .00 .29 .29 .23 .35
Research design
Cross-sectional Total 21 4,327 .21 .24 .08 .14 .35 .20 .29
Task 10 1,429 .19 .21 .14 .03 .39 .11 .31
Contextual 6 993 .29 .34 .00 .34 .34 .29 .40
(continued)
Table 3. (continued)
_
Study moderator k N r −̂
ρ SDr 80% CVr 95% CI ρ−̂
Longitudinal Total 37 11,434 .22 .25 .13 .08 .41 .20 .29
Task 21 5,587 .19 .21 .13 .04 .38 .14 .27
Contextual 21 6,786 .26 .30 .10 .17 .43 .25 .35
Publication status
Published Total 41 10,764 .21 .24 .10 .12 .36 .20 .27
Task 24 5,587 .19 .21 .11 .07 .34 .16 .26
Contextual 18 5,893 .25 .28 .05 .21 .35 .25 .32
Unpublished Total 21 6,045 .22 .26 .14 .08 .44 .20 .32
Task 7 1,429 .19 .21 .21 –.06 .48 .04 .37
Contextual 10 2,077 .31 .35 .14 .16 .53 .25 .44
Leadership scale
Bass and his associates’ Total 48 11,509 .20 .23 .11 .09 .37 .19 .26
Task 24 4,531 .18 .20 .13 .03 .36 .14 .26
Contextual 18 3,712 .25 .28 .07 .19 .36 .23 .32
Others’ Total 14 5,300 .25 .29 .11 .15 .43 .22 .35
Task 7 2,485 .21 .24 .14 .06 .42 .13 .35
Contextual 10 4,258 .33 .39 .14 .21 .58 .30 .49
_ −̂
Note: k = number of correlations; N = combined sample size; r = sample-size weighted mean uncorrected correlation; ρ = estimated corrected mean
correlation; SDr = estimated standard deviation of true-score correlations; CV = credibility interval; CI = confidence interval.
245
246 Group & Organization Management 36(2)
organizational-level studies, one data point is one person, one team (work-unit,
group), and one organization, respectively.
Finally, to meta-analytically test the augmentation effect of transforma-
tional leadership (Viswesvaran & Ones, 1995), the meta-analytic relation-
ships of transactional leadership behaviors, including contingent reward,
active management-by-exception, and passive management-by-exception,
with individual, team and organizational performance were needed. Meta-
analytic estimates of the relationships of leader contingent reward behavior
with follower individual- and team-level performance criteria were taken from
Podsakoff, Bommer, Podsakoff, and MacKenzie (2006). However, no previous
meta-analyses have examined the relationships of active management-by-
exception and passive management-by-exception leadership behaviors with
follower individual-, team-, and organizational-level performance. In fact, as
shown in Tables 2 and 4, only a small number of primary studies have exam-
ined these relationships. Therefore, to avoid second-order sampling error
(Hunter & Schmidt, 2004) and to be more conservative (as noted, the effects
of management by exception on performance are negative), we excluded
these active and passive management-by-exception from the subsequent anal-
yses. Thus, we tested the augmentation effect of transformational leadership
over contingent reward transactional leadership behavior.
248 Group & Organization Management 36(2)
Discussion
As implied by the title of his seminal book on transformational leadership,
Bass (1985) contended that transformational leaders motivate their followers
to “perform beyond expectations.” However, until now this hypothesized
link between transformational leadership and performance across individual-
level criterion types and levels of analysis had not been fully examined from
a meta-analytic perspective. Based on a large number of empirical studies
from the past quarter century, we thus sought to critically review the transfor-
mational leadership literature in relation to performance and meta-analytically
estimate the magnitude of influence of transformational leadership on perfor-
mance in organizations. In general, our results show that transformational
leadership exhibits a positive relationship with performance across several
individual performance criteria, including task, contextual, and creative per-
formance; the influence of transformational leadership is stronger for
contextual performance than for task performance across most study settings
examined. The positive relationship between transformational leadership
and individual performance holds across organizational type, leader level,
and geographic region. Moreover, transformational leadership has posi-
tive effects on performance across levels of analysis (i.e., individual, team,
and organizational levels) with the relationship being higher at the team
level and augments the effect of transactional leadership on individual-level
contextual performance and team-level performance (but not individual-level
task performance).
At this point, it seems informative to briefly compare the current findings
with prior meta-analytic findings as shown in Table 1. The effect sizes on per-
formance reported in this study are generally smaller than those on follower
attitudinal and motivational outcomes reported in previous meta-analyses (e.g.,
DeGroot et al., 2000; Dumdum, Low, & Avolio, 2002; Fuller, Patterson,
Hester, & Stringer, 1996; Judge & Piccolo, 2004). That is, transformational
leadership has a stronger effect on employee attitudes and motivation than on
employee performance; theoretically, this makes sense. The correlation
250 Group & Organization Management 36(2)
team level, transformational leaders may affect team processes and emergent
states (e.g., team cohesion and potency), leading to higher team performance
(Bass et al., 2003). Finally, transformational leaders may influence organiza-
tional performance not only through affecting individual-level and team-level
processes and performance but also through affecting organizational cultures,
systems, and strategies (Jung et al., 2003; Liao & Chuang, 2007). Second, we
suggest that future research should examine the effect of transformational
leadership on performance across levels of analysis using hierarchically
nested data to examine trickle-down effects from the organizational level to
team and individual levels. Although our meta-analysis provides a prelimi-
nary step in this endeavor by reporting and discussing the differential effects
of transformational leadership on performance across levels of analysis, mul-
tilevel research incorporating nested data will truly enable researchers and
organizations to understand the multilevel effects of transformational leader-
ship in organizations. Third, the greater magnitudes of relationships (.33 and
.27 for the team and organizational levels vs. .25 at the individual level)
between transformational leadership and performance at supraindividual level
are once again noteworthy. As noted by Harter, Schmidt, and Hayes (2002),
“unit-level research also provides opportunities to establish linkages to out-
comes that are directly relevant to most businesses . . . item-level measurement
error is less of a concern” and has direct implications for “issues on which
managers can develop specific action plans” (pp. 268-269). That is, the supra-
individual relationships better represent unit-level validity, which is a more
direct and accurate estimate of business performance than individual-level
validity; furthermore, they provide more direct implications for organiza-
tional interventions.
Finally, our results suggest boundary conditions of the augmentation
hypothesis that transformational leadership explains variance in performance
outcomes beyond the effects of transactional leadership. Although Bass (1985,
1998) argued that transformational leadership augments the effect of transac-
tional leadership, he and other theorists did not specify boundary conditions
for the augmentation effect, such as the criteria on which the augmentation
effect exists. The usefulness analyses (Table 5) suggest that the augmentation
effect of transformational leadership may be contingent on the type of perfor-
mance criteria and the level of analysis. Transformational leadership does add
to the effects of contingent reward when predicting individual-level contex-
tual performance and team-level performance. These results are consistent
with the idea that transactional leadership is a foundation for transforma-
tional leadership (Bass, 1998). However, transformational leadership did not
Wang et al. 253
Managerial Implications
In addition to providing guidance for future theory and research, our find-
ings also have several implications for practitioners. First, the moderately
positive meta-analytic relationships of transformational leadership with
various performance criteria across follower individual-, team-, and organi-
zational- levels and various situations (e.g., study setting, leader level,
geographic region) indicate that transformational leadership tends to be a
robust predictor of desirable performance outcomes across situations (Bass,
1997). Thus, organizations need to pay particular attention to intervention
programs that enhance their managers’ leadership style. Fortunately, prior
research shows that transformational leadership style is trainable, with the
results of such training being quite substantial (Barling, Weber, & Kelloway,
1996). However, even with the benefits of training, transformational leader-
ship can also be predicted from some individual differences such as
extraversion and emotional stability (Bono & Judge, 2004). Hence, we sug-
gest that organizations should focus on selecting and promoting individuals
on such traits for upper-level managerial positions as such individuals are
more likely to become transformational leaders.
Furthermore, although it is important for organizations to promote transfor-
mational leadership through selection practices and training interventions,
organizations should also bear in mind that they are likely to derive the most
value from transformational leadership in settings involving teamwork and
collaboration among employees (Podsakoff, Ahearne, & MacKenzie, 1997).
Indeed, given that transactional leadership by itself is effective at raising task
performance, there may be some settings in which transactional styles of lead-
ership are most desired, particularly when jobs involve little interdependence
or collaboration.
254 Group & Organization Management 36(2)
Conclusion
In summary, the current study shows that transformational leadership is posi-
tively related to performance across criterion types and levels of analysis.
Moreover, transformational leadership has a stronger relationship with individual-
level contextual performance than with individual-level task performance.
Transformational leadership is also positively related to team- and organization-
level performance. Finally, transformational leadership has an augmentation
effect over contingent reward leadership in predicting follower individual-level
contextual and team-level performance. Overall, our results support that trans-
formational leaders lead not only their individual followers but also their
teams and organizations to achieve higher levels of performance.
Acknowledgments
The authors thank Greg L. Stewart and Terry L. Boles for constructive comments and
advice on an earlier version of the article.
Funding
The author(s) received no financial support for the research and/or authorship of this
article.
256 Group & Organization Management 36(2)
Notes
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Bios
Gang Wang is a PhD candidate in the Tippie College of Business at the University of
Iowa. His research interests center on the roles of leadership behaviors (emotional and
nonemotional) and individual differences in leadership effectiveness at the individual,
team, and organizational levels of analysis.