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SAP S/4HANA

October 2016
English

Credit Management(BD7)
Building Block Configuration Guide

SAP SE
Dietmar-Hopp-Allee 16
69190 Walldorf
Germany
SAP Best Practices Credit Management (BD7): Configuration Guide

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SAP Best Practices Credit Management (BD7): Configuration Guide

Icons

Icon Meaning
Caution

Example

Note or Tip

Recommendation

Syntax

Typographic Conventions

Type Style Description


Example text Words or characters that appear on the screen. These include field
names, screen titles, buttons as well as menu names, paths and
options.
Cross-references to other documentation.
Example text Emphasized words or phrases in body text, titles of graphics and tables.
EXAMPLE TEXT Names of elements in the system. These include report names,
program names, transaction codes, table names, and individual key
words of a programming language, when surrounded by body text, for
example, SELECT and INCLUDE.
Example text Screen output. This includes file and directory names and their paths,
messages, source code, names of variables and parameters as well as
names of installation, upgrade and database tools.
EXAMPLE TEXT Keys on the keyboard, for example, function keys (such as F2) or the
ENTER key.

Example text Exact user entry. These are words or characters that you enter in the
system exactly as they appear in the documentation.
<Example text> Variable user entry. Pointed brackets indicate that you replace these
words and characters with appropriate entries.

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SAP Best Practices Credit Management (BD7): Configuration Guide

Content
Credit Management ................................................................................................................... 6
1 Purpose .............................................................................................................................. 6
2 Preparation ......................................................................................................................... 6
2.1 Prerequisites ............................................................................................................ 6
2.2 Supported Deployments........................................................................................... 6
3 Configuration ...................................................................................................................... 7
3.1 Type of Update for Sales Info Structure ................................................................... 7
3.2 Business Partner ...................................................................................................... 7
3.2.1 Activate Business Partner Role for Credit Management ..................................... 7
3.2.2 Activate Screen Sequences ................................................................................. 8
3.2.3 Sequence of Dialog Extensions ........................................................................... 8
3.2.4 Define BP Roles................................................................................................... 8
3.3 Master Data .............................................................................................................. 9
3.3.1 Define Customer Credit Group ............................................................................ 9
3.3.2 Create Rule for Scoring and Credit Limit Calculation .......................................... 9
3.3.3 Create Risk Classes .......................................................................................... 10
3.3.4 Define Attributes Display ................................................................................... 10
3.4 Credit Limit Check .................................................................................................. 12
3.4.1 Define Blocking Reasons ................................................................................... 12
3.4.2 Define Checking Rules ...................................................................................... 12
3.5 Case Management ................................................................................................. 15
3.5.1 Define Processes ............................................................................................... 15
3.5.2 Create Attribute Profile....................................................................................... 16
3.5.3 Create Values for Attribute 'Reason for Escalation' ........................................... 18
3.5.4 Assign Reasons for Escalation to Attribute Profile ............................................ 18
3.5.5 Create Function Profile ...................................................................................... 19
3.5.6 Configure Text IDs ............................................................................................. 21
3.5.7 Create Text Profile ............................................................................................. 21
3.5.8 Create Status Profile .......................................................................................... 22
3.5.9 Define Number Range Interval for Case............................................................ 23
3.5.10 Set Value for Area ID ......................................................................................... 24
3.5.11 Define Case Types ............................................................................................ 24
3.5.12 Create Values for Attribute 'Category' ............................................................... 26
3.5.13 Create Values for Attribute 'Reason'.................................................................. 26
3.6 Documented Credit Decision ................................................................................. 27
3.6.1 Create Profile for Case Search .......................................................................... 27
3.6.2 Define Derivation of Element Types .................................................................. 28
3.6.3 Define Automatic Status Changes ..................................................................... 29

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3.6.4 Define Case Types for Documented Credit Decision ........................................ 29


3.6.5 Assign Forms ..................................................................................................... 30
3.7 Credit Exposure Update ......................................................................................... 30
3.7.1 Define Liability Categories ................................................................................. 30
3.8 Integration with Sales and Distribution ................................................................... 31
3.8.1 Define Credit Groups ......................................................................................... 31
3.8.2 Define Risk Categories ...................................................................................... 31
3.8.3 Determining Active Receivables per Item Category .......................................... 32
3.8.4 Assigning Sales Documents and Delivery Documents ...................................... 32
3.8.5 Defining Automatic Credit Control ..................................................................... 33
3.9 Checking Credit Control Area Update Control ....................................................... 34
4 Manual Build Steps .......................................................................................................... 34

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SAP Best Practices Credit Management (BD7): Configuration Guide

Credit Management

1 Purpose
The purpose of this document is to describe the general configuration steps required to
manually set up the configuration within the system landscape that has already been installed
using the corresponding installation or configuration guides for installation.
If you want to install SAP S/4HANA locally (on-premise) and if you do not want to configure
manually and prefer an automated installation process using BC Sets and other tools, you
can set up a best-practice client and activate the implementation content.If you want to install
SAP S/4HANA locally (on-premise) and if you do not want to configure manually and prefer
an automated installation process using BC Sets and other tools, you can set up a best-
practice client and activate the implementation content. For more information, see the
Administration Guide for the Implementation of SAP S/4HANA, on premise edition which is
linked in the content library (included in the documentation package).
For more information, see the „Administration Guide for the Implementation of SAP S/4HANA,
on premise edition“• which is linked in the content library (included in the documentation
package).For more information, see the „Administration Guide for the Implementation of SAP
S/4HANA, on premise edition“• which is linked in the content library (included in the
documentation package).

2 Preparation
2.1 Prerequisites
Before you start installing this scenario, you must install the prerequisite building blocks. For
more information, see the Building Block Prerequisites Matrix.

2.2 Supported Deployments


The configuration guide provides the implementation content for the different SAP S/4HANA
products:
 SAP S/4HANA Cloud – (CE) minimal scope and content
 SAP S/4HANA – (OP) installed locally (on-premise), full scope and content
coverageSAP S/4HANA – (OP) installed locally (on-premise), full scope and content
coverage
Depending on the use case/deployment option/ S/4HANA product version, you need to
implement the required scope/content starting with the Public cloud chapter and proceed with
the next required sections.
 For the full scope of the on premise scope & content – PC and OP are required
 For the SAP S/4HANA Cloud scope & content – CE is required; OP is not required

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3 Configuration
3.1 Type of Update for Sales Info Structure
Use
In this activity, you define the type of update for the relevant sales info structure.

Procedure
1. Access the activity using one of the following navigation options:
IMG Menu Logistics General  Logistics Information System  Logistics Data
Warehouse  Updating  Updating Control  Activate Update 
Sales and Distribution
Transaction OMO1
Code
2. Make the following entries:
Field Name Description User action and values Comment
Info structure S066
3. Double-click the structure name.
4. Verify the update group entries.
Field Name Description User action and values Comment
Update group 1 - Synchronous Updating (V1 Update)
5. Save your entries.

6. Choose Back.

3.2 Business Partner


3.2.1 Activate Business Partner Role for Credit Management
Use
To edit the credit master data of your customers, the business partner role must be active.

Procedure
1. On the SAP Easy Access screen, enter BUPT with no other characters in front:
2. Access the activity using one of the following navigation options:
IMG Menu Business Partner → Control → Applications
Transaction Code BUS1
3. On the Change View “Applications“: Overview screen choose the Change → Display
button to edit by double-clicking UKM:
Application Description Checkbox Active
UKM FSCM Credit Management Selected

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4. Save your entries.

3.2.2 Activate Screen Sequences


Use
To edit the credit master data of your customers, the Credit Management screens must be
active.

Procedure
1. On the SAP Easy Access screen, enter BUPT with no other characters in front:
2. Access the activity using one of the following navigation options:
IMG Menu Business Partner → Control → Screen Sequences
Transaction Code BUS6
3. On the Change View “ Screen sequences“: Overview screen select rowBUP001 and in
the Dialog Structure double-click the folder Screen Sequence -> Screens and press the
New Entries button and make the following entry:
Item Screen Screen Title Description
1090000 UKM100 Credit Profile FSCM CMS Central Data
4. Save your entries.

3.2.3 Sequence of Dialog Extensions


Use
To edit the credit master data of your customers, the Credit Management sub headers must
be active and in a sequence.

Procedure
1. Access the activity using one of the following navigation options:
IMG Menu n/a
Transaction Code SM31: V_TBZJ1C
2. On the Change View SAP GP Dialog: Sequence of Dialog Extensions“: Overview screen
press the New Entries button and make the following entry :
Sub Description Position Active checkbox
header
UKM110 FSCM: Credit Segment Data 6 Selected
3. Save your entries.

3.2.4 Define BP Roles


Use
In this activity you define the business partner roles and their attributes.
You also define the role categories with other relevant data.

Procedure
1. Access the activity using one of the following navigation options:
IMG Menu Cross-Application Components → SAP Business Partner →

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Business Partner → Basic Settings → Business Partner


Roles → Define BP Roles
Transaction Code SPRO
2. On the Change View “BP Roles“: Overview screen, choose the New Entries button.
3. Make the following entries:
BP Role Title and Description BP Role Std Assignment BP Role - BP View
Cat. > BP Role Cat. checkbox
UKM000 SAP Credit UKM000 Selected UKM000
Management
4. Save your entries.

3.3 Master Data


3.3.1 Define Customer Credit Group
Use
In this activity, you define the category for grouping business partners; defined according to
user requirements. This category is used as a selection criterion in reporting and during the
creation of worklists.

Procedure
1. Access the activity using one of the following navigation options:
IMG Menu Financial Supply Chain Management → Credit Management → Credit
Risk Monitoring → Master Data → Define Customer Credit Group
Transaction SM31: V_UKM_CUST_GRP
Code
2. On the Change View Customer Credit Group:Overview screen, chooseNew Entries and
enter the following:
Credit Group Name of Credit Group
1 Corporates
2 Small / Medium Customers
3 Subsidiaries
3. Save your entries.

3.3.2 Create Rule for Scoring and Credit Limit Calculation


Use
In this activity, you create the rule for calculating the score and credit limit.

Procedure
1. Access the activity using one of the following navigation options:
IMG Menu Financial Supply Chain Management → Credit Management → Credit
Risk Monitoring → Master Data → Create Rule for Scoring and Credit
Limit Calculation
Transaction SM31: V_UKM_LIMIT_RULE
Code

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2. On the Change View Rule for Scoring and Credit Limit Calculation: Overview screen,
chooseNew Entries and enter the following:
Rules Name
STANDARD Standard rule with no automatic calculation
3. Save your entries.

3.3.3 Create Risk Classes


Use
In this activity, you create the rule for calculating the score and credit limit.

Procedure
1. Access the activity using one of the following navigation options:
IMG Menu Financial Supply Chain Management → Credit Management → Credit
Risk Monitoring → Master Data → Create Risk Classes
Transaction SPRO
Code
2. On the Change View Rule for Scoring and Credit Limit Calculation: Overview screen,
chooseNew Entries and enter the following:
Rules Name
STANDARD Standard rule with no automatic calculation
3. Save your entries.

3.3.4 Define Attributes Display


Use
In this activity, you define which attributes in the business partner are to be displayed and
how they are to be displayed. This means you can with little outlay display your own KPIs.

Procedure
1. Access the activity using one of the following navigation options:
IMG Menu Financial Supply Chain Management → Credit Management → Credit
Risk Monitoring → Master Data → Define Attributes Display
Transaction SPRO
Code
2. On the Change View “Attributes Prolile“: detailsscreen, chooseNew Entries and enter the
following:
Attrib. Prolile Table Name Description
CPBS UKM_S_CPBS_DISPLAY Payment Behavior in Credit Management
3. In Dialog Structuredouble-click folder Attribute Group, select New Entries and enter the
following:
Group Title of Attribute Group
1 Dunning Notices
2 Oldest Open Item
3 Payments

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Group Title of Attribute Group


4 Sales
4. In Dialog Structuredouble-click folder AssignAttributes, select New Entries and enter the
following:
Attribute Group Row Column
COL_SUB_AMOUNT 4 6 1
COL_SUB_PERCENT 4 6 2
DUNN_AMOUNT 1 1 1
DUNN_COUNTER 1 2 1
DUNN_CURR 1 1 2
DUNN_DATE 1 2 2
DUNN_MAX_LV 1 3 1
DUNN_PGUID 1 3 2
IDX_AMOUNT 4 1 1
IDX_CURR 4 1 2
IDX_FIGURE 4 5 1
OVDUE_AMOUNT 2 1 1
OVDUE_CURR 2 1 2
OVDUE_DAYS 2 2 1
OVDUE_NET_DATE 2 2 2
OVDUE_PGUID 2 3 1
PAYMNT_AMOUNT 3 1 1
PAYMNT_CURR 3 1 2
PAYMNT_DATE 3 2 1
PAYMNT_PGUID 3 2 2
SALES_MAX 4 4 1
SALES_VOL 4 4 2
SL_ARR_WO 4 2 1
SL_ARR_WO_AMOUNT 4 2 2
SL_ARR_W_AMOUNT 4 3 1
SL_SLARR_W 4 3 2

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5. Save your entries.

3.4 Credit Limit Check


3.4.1 Define Blocking Reasons
Use
In this activity, you define the reasons required for a credit assignment block.

Procedure
1. Access the activity using one of the following navigation options:
IMG Menu Financial Supply Chain Management → Credit Management → Credit
Risk Monitoring → Credit Limit Check → Credit Limit Check → Define
Blocking Reasons
Transaction SM31: V_UKM_BL_REASON
Code
2. On the Change View SAP Credit Management: Reasons for Locks in Credit
Managementscreen, chooseNew Entries and enter the following:
Block Reason Name of Block Reason Event Category
01 Credit Limit Exceeded UU Limit Utilization over 100%
02 No Insurance available
03 Fraud possible
04 Insufficient credit worthiness
20 Credit limit to be approved
21 Credit limit changed
22 Credit limit rejected
23 Credit limit invalid CL Credit Limit Invalid
24 Score invalid IS Score Invalid
Z9 Manual Block
3. Save your entries.

3.4.2 Define Checking Rules


Use
In this activity, you define the check rules for the credit checks. A check rule can consist of
several individual checks (check steps); in addition, you can define which parameters are
relevant for each check step.

Procedure
1. Access the activity using one of the following navigation options:
IMG Menu Financial Supply Chain Management → Credit Management → Credit
Risk Monitoring → Credit Limit Check → Credit Limit Check → Define
Checking Rules
Transaction SM31: V_UKM_CHCK_RULE
Code

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2. On the Change View Check Rule: Overview screen chooseNew Entries and enter the
following:
Check Name of Check Rule Logging Check
Rule Exceptions
01 Default - All Checks Active (Stat. Credit Limit) 2 Extensive Selected
3. Select the rowanddouble-clickfolder Checks in Dialog Structure and in Change View
“Checks“: Overview screen enter the following:
Individual Step Name of Individual Step
010 Statistical Check of Credit Exposure
020 Check for Maximum Document Value
100 Check for Maximum Dunning Level
110 Check for Age of Oldest Open Item
120 Check of Payment Behavior Index
130 Check for Overdue Open Items
4. Double-click row:
010 Statistical Check of Credit Exposure
5. In Change View “ Checks“: Details screen enter the following:
Checkbox Description
Selected Consider Collateral
Selected Consider Credit Insurance
6. Choose Back.
7. Select row:
020 Check for Maximum Document Value
8. Double-click folder Credit Segment in the Dialog Structure.
9. In Change View “ Credit Segment“: Overview screen the enter the following:
Credit Segment Maximum DocumentValue
0000 100,000.00
1000 25,000.00
10. Choose Back.
11. Double-click row:
100 Check for Maximum Dunning Level
12. In Change View “ Checks“: Details screen enter the following:
Dunning Level 2
13. Choose Back.
14. Double-click row:
110 Check for Age of Oldest Open Item
15. In Change View “ Checks“: Details screen enter the following:
Oldest Open Item in Days 180

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16. Choose Back.


17. Double-click row:
120 Check of Payment Behavior Index
18. In Change View “ Checks“: Details screen enter the following:
DSO 60
19. Choose Back.
20. Save your entries.
21. Start from step 1.
22. On the Change View Check Rule: Overview screen, chooseNew Entries and enter the
following:
Check Name of Check Rule Logging Check
Rule Exceptions
02 Credit Limit Check Only (Statistical) 2 Extensive Selected
23. Select the row and double-click folder Checks in Dialog Structure and in Change View
“Checks“: Details screen enter the following:
Individual Step Name of Individual Step
010 Statistical Check of Credit Exposure
24. In Change View “ Checks“: Details screen enter the following:
Checkbox Description
Deselected Consider Collateral
Deselected Consider Credit Insurance
25. Choose Back.
26. Save your entries.
27. Start from step 1.
28. On the Change View Check Rule: Overview screen, chooseNew Entries and enter the
following:
Check Name of Check Rule Logging Check
Rule Exceptions
03 Credit Limit Check Only (Dynamic) 2 Extensive Selected
29. Select the row and double-click folder Checks in Dialog Structure and in Change View
“Checks“: Details screen enter the following:
Individual Step Name of Individual Step
030 Dynamic Limit Check with Credit Horizon
30. In Change View “ Checks“: Details screen enter the following:
Credit Horizon in Days 90
Checkbox Description
Deselected Consider Collateral
Deselected Consider Credit Insurance

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31. Choose Back.


32. Save your entries.
33. Start from step 1.
34. On the Change View Check Rule: Overview screen double-clickParameter Display
forCheck in Dialog Structure.
35. On the Parameter Display forCheck: Overview screen, chooseNew Entries and enter the
following:
Individual Step Field Group
010 INS
010 SEC
010 SYG
030 CRH
030 INS
030 SEC
030 SYG
100 DNL
110 OOI
120 IDX
36. Choose Back.
37. Save your entries.
38. Start from step 1.
39. On the Change View Check Rule: Overview screen double-clickParameter Display
forCredit Segmentin Dialog Structure.
40. On the Parameter Display forCredit Segment: Overview screen, select New Entries and
enter the following:
Individual Step Field Name Field Name
010 MAX_DOC_VAL Maximum Doc. Value
020 MAX_DOC_VAL Maximum Doc. Value
120 PAY_HIST_LIMIT Amt fm Pymt Behavior
130 MAX_OVDUE_DAYS Number of Days
130 MAX_OVDUE_PC Percentage Overdue
41. Choose Back.
42. Save your entries.

3.5 Case Management


3.5.1 Define Processes
Use
You can use this IMG activity to see the processes defined. These control the BAdIs that are
used and can be assigned to the case type.

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Procedure
1. Access the activity using the following navigation path:
Transaction SPRO
code
SAP IMG Logistics – General → Product Lifecycle Management (PLM) → Case
menu Management → Extended Customizing → Define Processes
2. Choose New Entries.
Process Description
FDCD Documented Credit Decision
3. Save your entries.

3.5.2 Create Attribute Profile


Use
In this activity, you define the settings for the credit checks for sales orders:

Procedure
1. Access the activity using one of the following navigation options:
IMG Menu Logistics – General → Product Lifecycle Management (PLM) → Case
Management → Create Attribute Profile → Create Attribute Profile
Transaction SM31: SCMGV_ATTRPROF
Code
2. On the Change View Profiles: Overviewscreen, select New Entries and enter the
following:
Attribute Profile Description Table Name
FIN_DCA Doc. Credit Decision for Account UKM_DCD_ATTR
FIN_DCD Doc. Credit Decision for Document UKM_DCD_ATTR
3. Select row FIN_DCA anddouble-click folderAttribute Group in Dialog Structure and enter:
Group Title Attribute Group
1 Header Data
4. Double-click folderAssign Attributes in Dialog Structure and enter:
Case Attrib. Group Row Column Req Drop Modif Log
. down New
CASE_TITLE 1 2 1
CASE_TYPE 1 1 2 X
CATEGORY 1 3 1 X
CHANGED_BY 1 10 1
CHANGE_TIME 1 10 2
CLOSED_BY 1 11 1
CLOSING_TIME 1 11 2
CREATED_BY 1 9 1
CREATE_TIME 1 9 2

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Case Attrib. Group Row Column Req Drop Modif Log


. down New
DCD_PARTNER 1 7 1 X X
DCD_SEGMENT 1 7 2 X X X
EXT_KEY 1 1 1
EXT_REF 1 2 2
PRIORITY 1 4 1
PROCESSOR 1 4 2 X X
RESPONSIBLE 1 5 2 X
STAT_ORDERNO 1 5 1 X X
43. Choose Back.
5. Save your entries.
6. Select row FIN_DCD anddouble-click folderAttribute Group in Dialog Structure and enter:
Group Title Attribute Group
1 Header Data
7. Double-click folderAssign Attributes in Dialog Structure and enter:
Case Attrib. Group Row Column Req Drop Modif Log
. down New
CASE_TITLE 1 2 1
CASE_TYPE 1 1 2 X
CATEGORY 1 3 1 X
CASE_TITLE 1 2 1
CASE_TYPE 1 1 2
CATEGORY 1 3 1
CHANGED_BY 1 14 1
CHANGE_TIME 1 14 2
CLOSED_BY 1 15 1
CLOSING_TIME 1 15 2
CREATED_BY 1 13 1
CREATE_TIME 1 13 2
DCD_APPROVER1 1 17 1 X X
DCD_APPROVER2 1 18 1 X X
DCD_APPR_STAT1 1 17 2 X
DCD_APPR_STAT2 1 18 2 X
DCD_CHKDRISKAMT 1 10 2
DCD_CURR 1 11 2
DCD_DOC_STATUS 1 11 1 X
DCD_OBJ_ID 1 10 1

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Case Attrib. Group Row Column Req Drop Modif Log


. down New
DCD_OPENCRDTAMT 1 9 2
DCD_PARTNER 1 8 1 X X
DCD_RISK_CLASS 1 8 2
DCD_SEGMENT 1 9 1 X X X
ESCAL_REASON 1 4 2 X X
EXT_KEY 1 1 1
EXT_REF 1 2 2
PLAN_END_DATE 1 6 1
PRIORITY 1 4 1 X
PROCESSOR 1 5 2 X X
REASON_CODE 1 3 2 X
RESPONSIBLE 1 6 2 X
STAT_ORDERNO 1 5 1 X
REASON_CODE 1 3 2 X X
8. Save your entries.

3.5.3 Create Values for Attribute 'Reason for Escalation'


Use
In this activity, you create the permitted values for the attribute Reason for Escalation.

Procedure
1. Access the activity using one of the following navigation options:
IMG Menu Logistics – General → Product Lifecycle Management (PLM) → Case
Management → Create Attribute Profile → Define Permitted Values for
Attributes → Create Values for Attribute 'Reason for Escalation'
Transaction SM31: SCMGATTR_SESCALT
Code
2. On the Change View “ Reasons for Escalation“: Overview screen, select New Entries and
enter the following:
Escalation Text
01 Customer Call
02 Timeout
3. Save your entries.

3.5.4 Assign Reasons for Escalation to Attribute Profile


Use
In this activity, you select the permitted values for each attribute profile for the attribute
Reason for Escalation.

Procedure

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1. Access the activity using one of the following navigation options:


IMG Menu Logistics – General → Product Lifecycle Management (PLM) → Case
Management → Create Attribute Profile → Define Permitted Values for
Attributes → Assign Reasons for Escalation to Attribute Profile
Transaction SM31: SCMGATTR_SESCALT
Code
2. On the Determine Work Area: Entry pop-up screen, enter the following:
Group Title Attribute Group
Attribute Profile FIN_DCD
3. On the Change View “View: Reasons for Escalation“: Overview screen, select New
Entries and enter the following:
Escalation Text
01 Customer Call
02 Timeout
4. Save your entries.

3.5.5 Create Function Profile


Use
The purpose of this activity is to create the conditions for new action profile.

Procedure
1. Access the activity using the following navigation path:
Transaction SPRO
code
SAP IMG Logistics – General → Product Lifecycle Management (PLM) → Case
menu Management → Create Function Profile → Create Function Profile
2. Choose New Entries.
3. Enter the following values:
Funct. Profile Description
FIN_DCA Doc. Credit Decision for Account
FIN_DCD Doc. Credit Decision for Document
4. Save your entries.
5. Choose Back.
6. Select row FIN_DCA and double-click folder Allowed functions.
7. Choose New Entries and enter the following values:
Function Sequence Assigned Menu Button w. Menu
PRINT 3
RESI 4
SAVE 2
STATUS_ACCEPT 5
STATUS_VOID 99

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TOGGLE_DISPLAY_CHANGE 1
UKM_DCD_BP 6 X
UKM_DCD_BPDROF 61 UKM_DCD_BP
UKM_DCD_BPRELCMA 63 UKM_DCD_BP
UKM_DCD_BPSGMT 62 UKM_DCD_BP
UKM_DCD_CLCR 8
UKM_DCD_GO2PR 7
8. Save your entries.
9. Double-click the Allowed Case Components folder.
10. Choose New Entries.
11. Enter the following values:
Function Sequence Separator
CASE_LOG_SUB 3
SUBCOMPONENT_NOTES 1
SUBCOMPONENT_RECORD 2 X
12. Save your entries.
13. Choose Back.
14. Select row FIN_ DCD and double-click folder Allowed functions.
15. Choose New Entries and enter the following values:
Function Sequence Assigned Menu Button w. Menu
PRINT 3
RESI 4
SAVE 2
STATUS_ACCEPT 5
STATUS_VOID 99
TOGGLE_DISPLAY_CHANGE 1
UKM_DCD_BP 7 X
UKM_DCD_BPDROF 71 UKM_DCD_BP
UKM_DCD_BPRELCMA 73 UKM_DCD_BP
UKM_DCD_BPSGMT 72 UKM_DCD_BP
UKM_DCD_CHECK 61 UKM_DCD_SD
UKM_DCD_CLCR 10
UKM_DCD_DISP_CHECKLOG 8
UKM_DCD_GO2PR 9
UKM_DCD_REJECT 63 UKM_DCD_SD
UKM_DCD_RELEASE 62 UKM_DCD_SD
UKM_DCD_SD 6 X
16. Save your entries.

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17. Double-click the Allowed Case Components folder.


18. Choose New Entries.
19. Enter the following values:
Function Sequence Separator
CASE_LOG_SUB 3
SUBCOMPONENT_NOTES 1
SUBCOMPONENT_RECORD 2 X
20. Save your entries.

3.5.6 Configure Text IDs


Use
Case users must maintain notes in the case during case creation and processing. The text
profile defines the text types (text IDs) of notes that can be used for the case notes.

Procedure
1. Access the activity using the following navigation path:
Transaction SE75
code
SAP IMG Logistics – General → Product Lifecycle Management (PLM) → Case
menu Management → Create Text Profile → Configure Text IDs
2. Select Text Objects and IDs and choose Change.
3. On the dialog box, choose Continue.
4. Double-click object SCMG_CASE.
5. Choose Create.
6. Enter the following value:
Text ID Description
0001 Description
0002 Internal Note
0005 Note
F005 Reason for Rejection
7. Save your entries.

3.5.7 Create Text Profile


Use
While case processing, users must select between several descriptions of note type.

Procedure
1. Access the activity using the following navigation path:
Transaction SPRO
code
SAP IMG Logistics – General → Product Lifecycle Management (PLM) → Case
menu Management → Create Text Profile → Create Text Profile

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2. Choose New Entries.


3. Enter the following values:
Text Profile Description Sort Order
FIN_DCA Doc. Credit Decision for Account 01
FIN_DCD Doc. Credit Decision for Document 01
4. Save your entries.
5. Select line with Text Profile FIN_DCA.
6. Double-click the Text IDs folder.
7. Choose New Entries.
8. Enter the following values:
Text ID Sequence Invisible Externally
0001 1
9. Choose Next Entry.
10. Repeat step 5 and 9 for the following values:
Text ID Sequence Invisible Externally
0002 2 X
0005 3
11. Save your entries.
12. Go back to step 5.
13. Select line with Text Profile FIN_DCD.
14. Double-click the Text IDs folder.
15. Choose New Entries.
16. Enter the following values:
Text ID Sequence Invisible Externally
0001 1
17. Choose Next Entry.
18. Repeat step 5 and 9 for the following values:
Text ID Sequence Invisible Externally
0002 2 X
0005 3
F005 4
19. Save your entries.

3.5.8 Create Status Profile


Use
A case has a certain status value that communicates the resolution step of the case.
Furthermore, the defined status profile contains multiple status values that control the
changeability of each case (and the case attributes).

Procedure

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1. Access the activity using the following navigation path:


Transaction SPRO
code
SAP IMG Logistics – General → Product Lifecycle Management (PLM) → Case
menu Management → Set Status Administration → Create Status Profile
2. Choose New Entries.
3. Enter the following values:
Text Profile Description
FIN_DCA Doc. Credit Decision for Account
FIN_DCD Doc. Credit Decision for Document
4. Save your entries.
5. Select the line with Status Profile FIN_DCA.
6. Double-click the Status Values folder.
7. Choose New Entries.
8. Enter the following values:
Status Status System Description Low High
Description Stat. Status Stat.
10 Open 001 Open/New 10 10
30 Closed Manually 007 Closed 10 30
35 Closed 007 Closed 10 35
Automatically
40 Confirmed 008 Confirmed 30 40
50 Voided 009 Voided/Deleted/Canceled 10 50
9. Save your entries.
44. Choose Back.
10. Select the line with Status Profile FIN_DCD.
11. Double-click the Status Values folder.
12. Choose New Entries.
13. Enter the following values:
Status Status System Description Low High
Description Stat. Status Stat.
10 New 001 Open/New 10 10
20 In Processing 002 In Process 10 20
35 Closed 007 Closed 10 35
Automatically
40 Confirmed 008 Confirmed 30 40
50 Voided 009 Voided/Deleted/Canceled 10 50
14. Save your entries.

3.5.9 Define Number Range Interval for Case


Use

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Cases are identified internally with a GUID (a 32-character field). Cases also have an external
ID – the case number – assigned automatically during case creation and displayed in the
Dispute Case attributes as Case ID. This number is used to identify a case in internal and
external communication. The number range for these external numbers can be assigned to a
case type.

Procedure
1. Access the activity using the following navigation path:
Transaction SPRO
code
SAP IMG Logistics – General → Product Lifecycle Management (PLM) → Case
menu Management → Define Number Range Interval for Case
2. Choose Change Intervals.
3. Choose Insert Interval.
4. Enter the following values:
No. From number To number
03 030000000001 039999999999
5. Save your entries.
6. The system displays a dialog box. Read the information and choose Continue.

3.5.10 Set Valuefor Area ID


Use
In this activity, define that program ‘SRM_SET_VALUE_AREA_ID’ use default area ID
S_AREA_CMG, this eliminates a pop-up occurring during activation when creating case
types.

Procedure
1. Access the activity using one of the following navigation options:
SAP Menu SAP Menu → Tools → ABAP Workbench → Development → ABAP
Editor
Transaction SE38
Code
2. On the ABAP Editor: Initial Screen, infield Program enterSRM_SET_VALUE_AREA_ID.
3. Press Execute (F8).
4. On theSET_VALUE_AREA_ID screen, infield AREAID enterS_AREA_CMG.
5. Press Execute (F8).

3.5.11 Define Case Types


Use
The case type is the central property of a case. It groups various Customizing settings (for
example, attribute profile and status profile).
Depending on the selected case type at case creation, all defined profiles (for example,
attribute profile, status profile, and text profile) are available for dispute case processing and
determine the layout of the Case.

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Procedure
1. Access the activity using the following navigation path:
Transaction SPRO
code
SAP IMG Logistics – General → Product Lifecycle Management (PLM) → Case
menu Management → Define Case Types → Define Case Types
2. Choose New Entries.
3. Enter the following value:
Case Type FDCA
4. Save your entries.
5. Double-click the new case type FDCAand enter the following values:
Case Type YT01
Name Doc. Credit Decision for Account
RMS-ID UKM_CREDIT_CASE
Case Rec. Model SRM_MOD02 B3C4284C6B9C270AE10000000A428984
Element Type ID (Rec) UDM_SPS_CASE_RECORD
Element Type ID (Case) UKM_SPS_DCD_CASE
Elmnt Type ID: Notes UKM_SPS_DCD_NOTES
Attrib. Profile FIN_DCA
Funct. Profile FIN_DCA
Status Profile FIN_DCA
Text Profile FIN_DCA
Terminology ---
Process FDCD
Int. No. Range 03
6. Save your entries.
7. Go back to step 1.
8. Choose New Entries.
9. Enter the following value:
Case Type FDCD
10. Save your entries.
11. Double-click the new case type FDCAand enter the following values:
Case Type YT01
Name Documented Credit Decision
RMS-ID UKM_CREDIT_CASE
Case Rec. Model SRM_MOD02 DAE7F14B2B459B20E10000000A1555B0
Element Type ID (Rec) UKM_SPS_DCD_RECORD
Element Type ID (Case) UKM_SPS_DCD_CASE
Elmnt Type ID: Notes UKM_SPS_DCD_NOTES

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Attrib. Profile FIN_DCD


Funct. Profile FIN_DCD
Status Profile FIN_DCD
Text Profile FIN_DCD
Terminology ---
Process FDCD
Int. No. Range 03
12. Save your entries.

3.5.12 Create Values for Attribute 'Category'


Use
The attribute category describes the category of a case, and is created per case type.

Procedure
1. Access the activity using the following navigation path:
Transaction SPRO
code
SAP IMG Logistics – General → Product Lifecycle Management (PLM) → Case
menu Management → Define Case Types → Create Values for Attribute
'Category'
2. Choose New Entries.
3. Enter the following values:
Case Type Category Text
FDCA 1 Category 1
FDCA 2 Category 2
FDCA 3 Category 3
FDCD 1 Category 1
FDCD 2 Category 2
FDCD 3 Category 3
4. Save your entries.

3.5.13 Create Values for Attribute 'Reason'


Use
The attribute reason describes the reason of a case, and is created per case type.

Procedure
1. Access the activity using the following navigation path:
Transaction SPRO
code
SAP IMG Logistics – General → Product Lifecycle Management (PLM) → Case
menu Management → Define Case Types → Create Values for Attribute
'Reason'

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2. Choose New Entries.


3. Enter the following values:
Case Type Reason Text
FDCD 0000 Unknown
FDCD 0001 Limit Marginally Exceeded
FDCD 0002 No Overdue Items
FDCD 0003 Customer Approves Payment
FDCD 0004 Sales Assumes Responsibility for Risk
FDCD 0005 Positive External Credit Information
4. Save your entries.

3.6 Documented Credit Decision


3.6.1 Create Profile for Case Search
Use
In this Customizing activity, you make the settings for the case search. Note that the word
"case" in this context is used as a general term for documented credit decisions.

Procedure
1. Access the activity using one of the following navigation options:
IMG Menu Financial Supply Chain Management → Credit Management → Credit
Risk Monitoring → Documented Credit Decision → Create Profile for
Case Search
Transaction SM31: SCMGVLOC_PROFIL
Code
2. On the Change View Case SearchProfile: Overviewscreen, select New Entries and enter
the following:
Profile Name of Profile Table Name
FDCD Documented Credit Decision UKM_DCD_ATTR
F_CR SAP Credit Management UKMCASEATTR00
3. Select row FDCD anddouble-click folderSelection Fields in Dialog Structure and enter:
Row Column Case Attrib. Sel. Opt.
1 1 EXT_KEY X
1 2 EXT_REF X
2 1 PROCESSOR X
2 2 RESPONSIBLE X
3 1 DCD_PARTNER X
3 2 DCD_SEGMENT X
4 1 DCD_OBJ_ID X
4 2 DCD_DOC_STATUS X
5 1 DCD_OPENCRDTAMT X

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Row Column Case Attrib. Sel. Opt.


5 2 DCD_CURR
6 1 CREATE_TIME X
6 2 PLAN_END_DATE X
7 1 PRIORITY X
7 2 REASON_CODE X
8 1 DCD_COMPL_USER X
4. Double-click folderModifiable Fields in Dialog Structure and enter:
Case Attrib.
PLAN_END_DATE
PRIORITY
PROCESSOR
RESPONSIBLE
STAT_ORDERNO
45. Choose Back.
5. Save your entries.
6. Select row F_CR anddouble-click folderSelection Fields in Dialog Structure and enter:
Row Column Case Attrib. Sel. Opt.
1 1 EXT_KEY
1 2 PROCESSOR
2 1 FCR_PARTNER
2 2 FCR_SEGMENT X
4 1 CREATED_BY
4 2 CREATE_TIME X
5 1 STAT_ORDERNO
5 2 CATEGORY
6 1 PRIORITY
6 2 CASE_TITLE
7. Save your entries.

3.6.2 Define Derivation of Element Types


Use
When you create a documented credit decision, the system creates a link to the
corresponding business object. This could be, for example, the sales document.To be able to
insert this link in the documented credit decision, the system has to determine which element
type is used for the insertion. You define the derivation of these element types in this
Customizing activity.

Procedure
1. Access the activity using the following navigation path:

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Transaction SPRO
code
SAP IMG Supply Chain Management → Credit Management → Credit Risk
menu Monitoring → Documented Credit Decision → Define Derivation of
Element Types
2. On the Change View Determination of Element Types: Overview screen, select New
Entries and enter the following:
Object type Log. System Element Type ID
LIKP UKM_SPS_LIKP
SCASE UDM_SPS_SCASE
VBAK UKM_SPS_VBAK

Because Management is set up in a one-system landscape, the assignment of


logical system is not necessary here.
2. Save your entries.

3.6.3 Define Automatic Status Changes


Use
In this IMG activity, you define the status for automatically closing documented credit
decisions. The system assigns this status to the credit decision as soon as you release or
reject a blocked sales and distribution document. The credit decision is then automatically
closed.

Procedure
1. Access the activity using the following navigation path:
Transaction SPRO
code
SAP IMG Supply Chain Management → Credit Management → Credit Risk
menu Monitoring → Documented Credit Decision → Define Status for
Automatic Closing
3. On the Change View Status for Automatic Closing: Overview screen, select New Entries
and enter the following:
Case Type Case Type Name Automatic Close
FDCD Documented Credit Decision 35
3. Save your entries.

3.6.4 Define Case Types for Documented Credit Decision


Use
In this Customizing activity, you define which case types the system should use for the
creation of documented credit decisions.

Procedure
1. Access the activity using the following navigation path:

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Transaction SM31: V_UKM_DCD_CASETY


code
SAP IMG Financial Supply Chain Management → Credit Management → Credit
menu Risk Monitoring → Documented Credit Decision → Define Case Types
for Documented Credit Decision
4. On the Change View Case Types for Documented Credit Decision: Overviewscreen,
select New Entries and enter the following:
Type of Credit Rules Case Type Case Type Name
Decision
BOB STANDARD FDCD Documented Credit Decision
LEG STANDARD FDCD Documented Credit Decision
2. Save your entries.

3.6.5 Assign Forms


Use
In this Customizing activity, you define which case types the system should use for the
creation of documented credit decisions.

Procedure
2. Access the activity using the following navigation path:
Transaction SM31: UKM_DCD_PDFFORM
code
SAP IMG Financial Supply Chain Management → Credit Management → Credit
menu Risk Monitoring → Documented Credit Decision → PDF Form for
Snapshot → Assign Forms
3. On the Change View PDF Form for Documented Credit Decision: Overviewscreen, select
New Entries and enter the following:
Case Type Rules Internal Form Form
FDCA STANDARD UKM_DCD_SNAPSHOT_B2C
FDCD STANDARD UKM_DCD_SNAPSHOT_B2B
4. Save your entries.

3.7 Credit Exposure Update


3.7.1 Define Liability Categories
Use
In this Customizing activity, you can define additional credit exposure categories and their
names.

Procedure
1. Access the activity using one of the following navigation options:
IMG Menu Financial Supply Chain Management → Credit Management → Credit
Risk Monitoring → Documented Credit Decision → Credit Exposure
Update → Define Liability Categories

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Transaction SM31: V_UKMCOMM_TYPES


Code
2. On the Change View Liability Categories: Overview screen , select New Entries and enter
the following:
Type Check Grid Name of Cr. Exp. Cat.
100 Open Orders
150 Trading Contract
200 Select Select Open Items from FI
300 Special Credit Exposure
400 Delivery Value
500 Billing Document Value
550 Agency Document

3.8 Integration with Sales and Distribution


3.8.1 Define Credit Groups
Use
The credit group groups together different business transactions which should be dealt with in
the same manner with regard to the credit check.

Procedure
1. Access the activity using one of the following navigation options:
IMG Menu Financial Supply Chain Management → Credit Management →
Integration with Accounts Receivable Accounting and Sales and
Distribution → Integration with Sales and Distribution → Define Credit
Groups
Transaction SM31: V_UKM_COM_0C
Code
2. On the Change View “ Credit Groups Transaction Types“: Overview screen, select New
Entries and enter the following:
CG Document Credit Grp
01 Credit Group for Sales Order
02 Credit Group for Delivery
03 Credit Group for Goods Issue
3. Save your entries.

3.8.2 Define Risk Categories


Use
In this step, you define credit risk categories per credit control area.

Procedure

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1. Access the activity using one of the following navigation options:


IMG Menu Financial Supply Chain Management → Credit Management →
Integration with Accounts Receivable Accounting and Sales and
Distribution → Integration with Sales and Distribution → Define Risk
Categories
Transaction SM31: V_T691A
Code
2. On the Change View “ Credit Management Risk Categories“: Overview screen, select
New Entries and enter the following:
Risk Category CCAr Name
A A000 No Default Risk
B A000 Low Default Risk
C A000 Medium Default Risk
D A000 High Default Risk
E A000 Very High Default Risk
3. Save your entries.

3.8.3 Determining Active Receivables per Item Category


Use
In this activity, you assign the Active Receivables to the relevant item categories.

Procedure
1. Access the activity using one of the following navigation options:
IMG Menu Financial Supply Chain Management → Credit Management →
Integration with Accounts Receivable Accounting and Sales and
Distribution → Determine Active Receivables Per Item Category
Transaction SM31: V_TVAP_KRE
Code
2. On the Change View “ Item Categories – Credit Limit Check“: Overview screen. Check
the entries for your item categories:
ItCa Description Credit Active
TAN Standard Item Select
CBTA MTO Standard Item Select
CBAB Bought-In Item Select
3. Save your entries.

3.8.4 Assigning Sales Documents and Delivery Documents


Use
In this activity, you define the settings for the credit checks for sales orders.

Procedure
1. Access the activity using one of the following navigation options:
IMG Menu Financial Supply Chain Management → Credit Management →

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Integration with Accounts Receivable Accounting and Sales and


Distribution → Assign Sales Documents and Delivery Documents
Transaction SM31: V_TVAK_KRE
Code
2. Select Credit limit check for order types and press Choose.
3. On the Change View “Sales Document Types – Credit Limit Check“: Overviewscreen.
Make the following entries:
SaTy Description Credit Check Credit Group
OR Standard Order D 01
4. Save your entries.

3.8.5 Defining Automatic Credit Control


Use
In this activity, you assign the document credit group to the credit control area and risk
category.
Procedure
1. Access the activity using one of the following navigation options:
IMG Menu Financial Supply Chain Management → Credit Management →
Integration with Accounts Receivable Accounting and Sales and
Distribution → Integration with Sales and Distribution → Define
Automatic Credit Control
Transaction OVA8
Code
2. On the Change View “View for Maintenance of Automatic Credit Control“: Overview
screen, select New Entries and enter the following:
Credit control Risk Document credit Credit control
Area category group
A000 A 01 No Default Risk Orders
A000 B 01 Low Default Risk Orders
A000 C 01 Medium Default Risk
Orders
A000 D 01 High Default Risk Orders
A000 E 01 Very High Default Risk
Orders

Release documents are stil unchecked


Field name Only for Risk Category D and E
Deviation in % 5
Number of days 10

Checks
Field name Check Reaction Status/Block Open Open Max.
Orders delivery doc.value

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SAP Credit Mngt A(Warning)

3. Save your entries.

3.9 Checking Credit Control Area Update Control


Use
In this activity, you check the activity group for your credit control area.

Procedure
1. Access the activity using one of the following navigation options:
IMG Menu Enterprise Structure  Definition Financial Accounting  Define
Credit Control Area
Transaction OB45
Code
2. Select the following credit control area and choose Details.
Field Name Description User action and values Comment

Credit Control Area A000


3. Check the following details:
Field Description User action and values Comment
Name
Update 000012 – Open order value on time axis,
delivery, and bill. Doc value.
4. Save your entries.
5. Choose Back.

4 Manual Build Steps

For the configuration activities described in this document, no manual build


steps are required.
6. Formatted: English (United States)
Formatted: No bullets or numbering

© SAP SE Page 34 of 34