DA - STUDENT STAFF EVALUATION 2017 - 2018

Student Staff: Liz Leidig Community: Victor E. Village

Evaluator(s): Donavon Barbarisi Date: Fall 2017

EVALUATION SCALE

(+) Meets or Exceeds Expectations

Continue success in this area

( ) Occasionally or Usually Meets Expectations

Inconsistent and a focus area for improvement

(-) Does Not Meet Expectations

Needs improvement and must prioritize

(?) Not Observed or not enough information

to evaluate

SECTION I
Administration
+ - ?
Complete desk logs and forms in timely and thorough manner X
Posting and taking down flyers and other materials in a timely manner X
Professional and timely communication (e-mail, 1 on 1s) X
Is punctual to all professional obligations (meetings, shifts, trainings) X
Timeliness on work-related tasks (time sheets, additional tasks) X

WRITTEN FEEDBACK IN THE AREA OF ADMINISTRATION

(Indicate strengths/success as well as where improvement is suggested or necessary)

Very on top of administrative work. Do not believe I have had to remind her once.
 SECTION II
Community Development
+ - ?
Knowledge of desk procedures X
Enforcement and compliance with desk procedures X
Communicating issues and concerns to supervisor in timely manner X
Maintaining a professional and clean living environment X
Completes desk tasks as assigned and outlined in training X
Follows protocol as trained X

WRITTEN FEEDBACK IN THE AREA OF COMMUNITY DEVELOPMENT

(Indicate strengths/success as well as where improvement is suggested or necessary)

Know procedures and policies. Would like to see more in terms of community enforcement within the front
lobby. Willing to ask when she doesn’t know, which is becoming less common.

SECTION III
Customer Service
+ - ?
Politely and positively greets all residents and guests X
Makes residents a top priority during desk shifts to provide assistance X
Seeks answers to unknown questions and follows up with residents X
Contributes to a welcoming and professional atmosphere at the front desk. X

WRITTEN FEEDBACK IN THE AREA OF CUSTOMER SERVICE

(Indicate strengths/success as well as where improvement is suggested or necessary)

Does a good job of gretting, though would like to see more. Has grown a ton when it comes to being outgoing in
positivity.
 SECTION IV
Resource/Referral Agent
+ - ?
Knows and uses University and Departmental resources X
Refers students to appropriate resources as needed X
Educate residents on policies and procedures (i.e. work order, building closings, etc.) X
Practice student confidentiality X
Notifies RAs and supervisors of student concerns identified through the front desk X

WRITTEN FEEDBACK IN THE AREA OF RESOURCE/REFERRAL AGENT

(Indicate strengths/success as well as where improvement is suggested or necessary)

Doing a great job here, utilizing what is available/what she knows.

SECTION V
Professional Behavior
+ - ?
Shows commitment to become acquainted with residents X
Models appropriate behaviors to residents and other staff X
Demonstrates motivation and positive attitude toward the student staff position X
Provides positive and motivational energy within the staff team X
Appropriately communicates concerns to supervisor X
Completes programming expectations set forth by supervisor X
Supports the decisions of the department X

WRITTEN FEEDBACK IN THE AREA OF PROFESSIONAL BEHAVIOR

(Indicate strengths/success as well as where improvement is suggested or necessary)
Area of success. Makes a great effort to know people (though the overnight arrangement makes it difficult).
 Goals
(Develop goals and strategies based on where improvement is suggested or necessary)

Continue current behaviors.

Expand open communication with students.

Student Staff member is on track to meet contract expectations by the end of the semester:

Yes In No
Progress
Semester and Cumulative G.P.A. of 2.00 or higher X
Attends scheduled trainings and development activities X
Completes programming requirements (as required by community, i.e. happy hours) X

Additional Comments

Reapplication: (supervisor initials)

___X___ As of the date of this evaluation there is support for this staff member to return for the 2018-2019 academic year.

______ As of the date of this evaluation satisfactory progress would need to be made in the area(s) of improvement identified within this
evaluation for there to be support for this staff member to return for the 2018-2019 academic year. A follow up meeting will take place
between the staff member and supervisor prior to rehire, regarding progress towards goals.

_____________________________________
Student Staff Signature Date

________________________________________ __________________________________________
Supervisor Signature Date Hall Director Signature Date

Additonal Notes: