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ATM SOFTWARE DEVELOPMENT Version: <1.

0>
Any Time Money Date: 14/7/2010
<document identifier>

AUTOMATED TELLER MACHINE

Version <1.0>

Revision History
Date Version Description Author
14/7/2010 1.0 ATM SOFTWARE BELL
DEVELOPMENT

Confidential , 2000
ATM SOFTWARE DEVELOPMENT Version: <1.0>
Any Time Money Date: 14/7/2010
<document identifier>

Table of Contents

1. Introduction
1.1 Purpose
1.2 Scope
1.3 Definitions, Acronyms and Abbreviations
1.4 References
1.5 Overview

2. Positioning
2.1 Business Opportunity
2.2 Problem Statement
2.3 Product Position Statement

3. Stakeholder and User Descriptions


3.1 Market Demographics
3.2 Stakeholder Summary
3.3 User Summary
3.4 User environment
3.5 Stakeholder Profiles
3.5.1<Stakeholder Name>
3.6 User Profiles
3.6.1<User Name>
3.7 Key Stakeholder / User Needs
3.8 Alternatives and Competition
3.8.1<aCompetitor>
3.8.2<anotherCompetitor>

4. Product Overview
4.1 Product Perspective
4.2 Summary of Capabilities
4.3 Assumptions and Dependencies
4.4 Cost and Pricing
4.5 Licensing and Installation

5. Product Features
5.1 <aFeature>
5.2 <anotherFeature>

Confidential , 2000
ATM SOFTWARE DEVELOPMENT Version: <1.0>
Any Time Money Date: 14/7/2010
<document identifier>

6. Constraints

7. Quality Ranges

8. Precedence and Priority

9. Other Product Requirements


9.1 Applicable Standards
9.2 System Requirements
9.3 Performance Requirements
9.4 Environmental Requirements

10. Documentation Requirements


10.1 User Manual
10.2 Online Help
10.3 Installation Guides, Configuration, Read Me File
10.4 Labeling and Packaging

11. Appendix 1 - Feature Attributes


11.1 Status
11.2 Benefit
11.3 Effort
11.4 Risk
11.5 Stability
11.6 Target Release
11.7 Assigned To
11.8 Reason

Confidential , 2000
1. Introduction
The purpose of this document is to collect, analyze and define high-level
needs and features of the ATM. It focuses on the capabilities needed by the
stakeholders, and the target users, and why these needs exist. The details of
how the ATM fulfils these needs are detailed in the use-case and
supplementary specifications.
1.1 Purpose
To withdraw money easily within the minimum time….
1.2 Scope
To Support Computerized Banking Network
1.3 Definitions, Acronyms and Abbreviations
ACCOUNT-a single account that allows in a bank against which transaction
can be applied
ATM- a station that allows customers to enter their own transactionusing
cash card as identification
CASH CARD-card assigned to a bank customer that authorizes access to
accounts using on ATM machine It has a bank code and a card
number,coded in accoradance with national standard
1.4 Overview
The Overview Of This Project Is To reach The Unreachable Areas.
2. Positioning
2.1 Business Opportunity
It Provide a Easy Way for people to withdraw money from anywhere at
anytime…this wil save the people’s time…
2.2 Problem Statement
The problem of Take long time to withdraw
their money.. need to fill
challans…. Waste of time…
affects Customers and bankers
The impact of Customer’s dissatisfaction
which is
A successful Make more customer to
solution would withdraw money using

Confidential <Company Name>, 2000 1


ATM… thus the circulation
of money get increased which
drastically improve our
economy

2.3 Product Position Statement


For The people
Who Those who need to withdraw
money
ATM User –friendly,no
complicated operations
That No chance of getting repaired
often,
At anytime people can
withdraw their money
Unlike The bank no need to wait to
withdraw
Their money
Our product Provide service to
unreachable area

3. Stakeholder and User Descriptions


This product will reduce the time of customer’s and banker’s
3.1 Market Demographics
This product is mainly used in bank…not as home appliances…if the
machine is user friendly
And satisfy the customers then the product is reached the customers…

3.2 Stakeholder Summary


Name Represents Role
Name the Briefly describe what Briefly describe the role
stakeholder they represent with they are playing in the
type. respect to the development.
development. i.e. Ensure this….

Confidential <Company Name>, 2000 2


3.3 User Summary
[
Name Description Stakeholder
Name the Briefly describe what they List how the user is
user type represent with respect to the represented by the
system. stakeholders.
i.e. Represented by
Stakeholder1

3.4 User environment


Two members are involved in this task..
It took 3 months to complete the task
Platform used today is windows xp it support all windows platform and
also the linux
3.5 Stakeholder Profiles
3.5.1 Banker
Representativ Banker
e
Description
Type Manoj , Expert in Accountence
Responsibiliti Have to maintain the secret pin code….
es There should be always money in ATM
Easy to be Recovered From failure
Success If the product satisfies the customer
Criteria
Involvement The aim of this product is to help the people to withdraw
their money easily.. the stack holder has to involve in such
a way to make this product successful
Deliverables Delivered receipt for the transaction
Comments / The machine should recover immediately from the failure..
Issues It has to service the unreachable area also

Confidential <Company Name>, 2000 3


3.6 User Profiles
3.6.1 customer
Representativ customer
e
Description Those who withdraw money
Type All commoners
Responsibiliti They donot tamper the magnetic codes or the chip,
es Should not leak out their secret number
Success If the withdraw their required amount without any trouble
Criteria
Involvement The cutomer should co-operate with the bankers
Deliverables Their ATm card
Comments / If they forget their secret code then it is difficult to get thei
Issues money

3.7 Key Stakeholder / User Needs


Need Prior Concern Current Proposed Solutions
ity s Solution
Secret key FIFO To contact with Try to rememberer
the bank the secret key

4. Product Overview
The remainder of this document is organized as follows, There will be some
definitions of
important terms,Section 2 contains a general description of the ATM,Section
3 identifies
the specific functional requirements, the external interfaces and performance
requirements of
the ATM

is organized as follows_ There will be some de_nitions of


the ATM_
4.1 Product Perspective
The ATM network doesn’t work independently_.It has to work

Confidential <Company Name>, 2000 4


together with the
Computers,software owned by banks, There are clearly defined
interfaces for the
different systems
4.2 Summary of Capabilities
Customer Support System
Customer Benefit Supporting Features
New support staff can Knowledge base assists
quickly get up to speed. support personnel in quickly
identifying known fixes and
workarounds
Customer satisfaction is Problems are uniquely
improved because nothing itemized, classified and
falls through the cracks. tracked throughout the
resolution process. Automatic
notification occurs for any
aging issues.
Management can identify Trend and distribution reports
problem areas and gauge allow high level review of
staff workload. problem status.
Distributed support teams Replication server allows
can work together to solve current database information
problems. to be shared across the
enterprise
Customers can help Knowledge base can be made
themselves, lowering available over the Internet.
support costs and Includes hypertext search
improving response time. capabilities and graphical
query engine
4.3 Assumptions and Dependencies
If there is any unwanted information in the vision like (how many
times will you use the ATM machine) this is not necessary for the
user and it may irritate the user…this can be deleted from the vision
document…this vision document depend upon the immaculate nature
of the customer
4.4 Cost and Pricing
To Install the machine-2,00,000
Split ac charge - 13,000
Confidential <Company Name>, 2000 5
4.5 Licensing and Installation
License provide by the respective bank by testing the working
condition of the
ATM machine…it also includes the password security, once the
machine was
designed it is easy to install.it requires minimum amount of charge.

Confidential <Company Name>, 2000 6

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