CSG SYSTEMS INTERNATIONAL, INC.

1 Copyright © 2011 CSG Systems International, Inc. and/or its affiliates (“CSG International”). All rights reserved.
 Safe Harbor

This presentation may contain statements that are forward looking.

These statements are based on current expectations and assumptions
that are subject to risks and uncertainties which may cause actual
results to differ materially because of factors mentioned in this
presentation, in management’s discussion and analysis section of the
company’s 2012 Form 10-K or in other reports and filings with the
Securities and Exchange Commission. We undertake no duty to update
or revise any forward looking statements, whether as a result of new
information, future events or otherwise. In addition, all non-GAAP/pro-
forma numbers are reconciled in tables under the Investor Relations
section of our website at www.csgsystems.com.

2 Copyright © 2011 CSG Systems International, Inc. and/or its affiliates (“CSG International”). All rights reserved. 2
 Turning what happens in the network
into a personalized customer experience

CSG helps the world’s leading

service providers provide a more
personalized
customer experience
while turning transactions
into revenues

3 Copyright © 2011 CSG Systems International, Inc. and/or its affiliates (“CSG International”). All rights reserved.
 Creating Long-term Shareholder Value

 Market leader in complex and dynamic markets

 Long-term relationships with global leaders
 Company reinvests to ensure technology leadership
position
 Growth opportunities leveraging technology assets
 Strong business model with recurring, predictable
revenues plus strong cash flows

4 Copyright © 2011 CSG Systems International, Inc. and/or its affiliates (“CSG International”). All rights reserved.
 CSG at a Glance
CSG International provides business-critical software systems and services to our
clients, who depend upon us to generate revenue and maximize value from their
customers.

 2nd largest pure-play BSS/OSS provider worldwide

 500+ clients
 Support majority of world’s 100 largest Tier 1 providers
 3,600 employees in 24 countries
 Support for multiple vertical markets: cable, wireless,
fixed-line, satellite/DBS, utilities, media/entertainment,
retail and more
 Multiple delivery models: software, service bureau,
managed services, hybrid & professional services

5 Copyright © 2011 CSG Systems International, Inc. and/or its affiliates (“CSG International”). All rights reserved.
 CSG Strategy: Focus on Execution

 We create recurring relationships with our clients by listening

to their needs and solving their business challenges;
 We expand our product and services portfolio with a strong
focus on continuous innovation;
 We increase our value proposition to our clients through
continuous improvement;
 We deliver on our commitments;
 We bring new skills and talents to market to help manage the
pace of change in our clients’ and our own businesses.

6 Copyright © 2011 CSG Systems International, Inc. and/or its affiliates (“CSG International”). All rights reserved.
 CSG Business Framework

Products/Solutions

Build Software Billing Billing Billing Billing Billing Billing

Build Software Billing Billing
Workforce
Billing Billing Billing
Content Billing
Marketing
Billing Interconnect Mediation
Management Direct Tools

Build Software
What we Do

Implement Software
Billing Billing
Billing Billing
Maintain Software

Maintain Implementation

Operate Software

Operate Hardware

7 Copyright © 2011 CSG Systems International, Inc. and/or its affiliates (“CSG International”). All rights reserved.
 Deeply Embedded Client Relationships
Clients representing 45% of our revenues are contracted through 2017
Customer  Multi-Year Contracts
Client Customers Renewal Date Relationship – Minimum financial guarantees
(in years)
– Generally, annual price escalations of 1-2%
pre-wired in the contracts
16+ mm March 2017 20+
 Get Broader and Deeper in Accounts
– Mission critical services deeply embedded in
customer operations
6+ mm April 2017 20+
– Deep domain knowledge provides CSG
new opportunities for products and services
– Establish a trusted advisor relationship
14 mm Dec-2017 15+
 Long-term contracts provide recurring revenue
and strong cash flow visibility

Indicative List of 10+ Year Customer Relationships

8 Copyright © 2011 CSG Systems International, Inc. and/or its affiliates (“CSG International”). All rights reserved.
 The Consumer Wants Control
Studio Content Retailers
Network
Content
Service
Provider

Games/Apps

OTT
Aggregators

Anytime, Anywhere
Voice/Data/Video On Any Device
Social Media

9 Copyright © 2011 CSG Systems International, Inc. and/or its affiliates (“CSG International”). All rights reserved.
 CSG Helps Bring It Together

Transaction Mgmt. Platforms

Billing & Customer Care

Mediation
Outsourced Interaction Channels
Processing
(TSM)
Billing
(ACP)
Insight Enablers
Convergent
Wholesale
Billing Call Center
Billing (WBMS) Technician
(Singl.eView) Interaction
Transaction
Tracking &
Broker
Profile Mgmt

Operations Enablers Direct Mail /

Reporting Customer Statement
Kiosk
Analytics
Field Force
Mgmt.
Wholesale
Financial / Risk
Mgmt.

Service
Sales/Marketing IVR / SMS Web / E-Mail
Provisioning
Enablement

10 Copyright © 2011 CSG Systems International, Inc. and/or its affiliates (“CSG International”). All rights reserved.
 Multiple Growth Opportunities
We are on a path and we continue to execute against our plan

 Geographies

Diversify  Customers

 Verticals

 Cross-sell existing products to our >500

customers
Monetize Our Customer
Relationships  Look for new products / services to leverage our
base

 Continue R&D investment

Maintain Strength  Focus on renewals / license sales with our sales
In Our Core organization
Software & Services  Know the customer – be ready for where they are
going

11 Copyright © 2011 CSG Systems International, Inc. and/or its affiliates (“CSG International”). All rights reserved.
 Financial Characteristics

Predictable
Revenues Operational Strong Strong
with High Scale Cash Balance
Visibility Flows Sheet

5-yr. avg. 08-12

In millions
Top 3 clients Total in millions
into 2017; 500 clients; CFO $115
FCF $89 Debt $296
Each year 80 - 3,600 staff Cash $173
Low cap ex
85% visibility Net Debt $123
spend

See reconciliations on Investor Relations section of website: www.csgi.com

12 Copyright © 2011 CSG Systems International, Inc. and/or its affiliates (“CSG International”). All rights reserved.
 Creating Long-term Shareholder Value

 Market leader in complex and dynamic markets

 Long-term relationships with global leaders
 Company reinvests to ensure technology leadership
position
 Growth opportunities leveraging technology assets
 Strong business model with recurring, predictable
revenues plus strong cash flows

13 Copyright © 2011 CSG Systems International, Inc. and/or its affiliates (“CSG International”). All rights reserved.
 Q&A

14 Copyright © 2011 CSG Systems International, Inc. and/or its affiliates (“CSG International”). All rights reserved.